I’m always looking for parallels in my life. A single thought that can be applied across all situations is something that resonates with me. These days, I am recognizing the importance of consistency.

Coaching Consistency

My youngest son is a tennis player. Although he is only 10 years old, he is serious about it and quite good. He can hit amazing serves, screaming forehand winners, and beautiful touch volleys that are something to behold. But his coach is stressing the need for consistency on the court. Those screaming forehand winners are beautiful, but can you hit them consistently? Are you putting in the work to get them there?

Last night, I had a bit of a parenting meltdown. After an extremely long day, I walked into my children’s den and found an absolute mess. It was the straw that broke the camel’s back and I lost it. But after I settled down, I realized that there have been little things that had been wearing on me all summer, but I hadn’t been consistent in my enforcement of the rules. I’d been letting things slide.

It’s not always easy to be consistent. It’s a mindful, daily commitment to doing what is best for the long term, even if it makes the short term difficult.

Marketing is largely about consistency as well

Establishing your brand voice and ensuring that you are consistently using that voice, across all channels, at every customer touch point, all day, every day, is absolutely key in marketing.

• A good brand is built over time by establishing trust. Consumers want to know your brand, trust your brand, and depend on your brand to deliver quality time and again. This involves consistency of product and experience.
• You must communicate your brand promise consistently. In your marketing materials. On your website. Across social media channels. Everything  you put out into the world should accurately reflect your brand.
• Your employees have to buy into the need for consistency. In their interaction with customers, in the service they provide on your behalf, they need to be looped into your branding so that they are also consistently reflecting the core values of your company in all that they do.
• Your marketing program requires consistent attention. Social media posting should happen at consistent intervals, on brand and on message. Consistent blogging is key. Your customers want to see you, hear you, and recognize you on a regular basis.

Are you being consistent in your marketing? Are you consistently applying your brand promise, day in and day out, at every touch point? If you’re not sure, give us a call. We are passionate about branding here on the Porch and we will set you straight!

Today, social media is a huge part of people’s daily lives. It is used as a way to communicate, keep up with family and friends, see what’s happening around the world and network virtually with business connections that we may not have the opportunity to meet in person.

Social media is such a major component of people’s personal lives. It should be a sure sign for small businesses that a social media presence is an absolute must to build and grow. It is a way for businesses to interact directly with current customers. It is also a way to reach potential customers.

These days, consumers and clients want to engage with businesses through social media and expect businesses to be present on multiple networks. The key to using it successfully is choosing the right networks and consistently updating content. With all the platforms that exist today, the big question for small businesses is, “Which networks are right for my business?”

At Front Porch Marketing, we are big proponents of social media. It is the foundation of almost every marketing plan we create.

Some of our favorite social media networks on the Porch:

• Instagram – for sharing visual content
• LinkedIn – for B2B companies
• Facebook – presents a huge opportunity for consumer engagement
• Twitter – allows businesses to keep on top of what is being said about their industry and stay ahead of the competition

What small businesses have to do is figure out which networks are the right fit for their company based on their target audience. Each reaches a different set of demographics. Once the right networks are defined, it’s critical to share content and interact with customers in a timely and consistent manner. This creates an awesome experience for the customer and any potential customers who may be watching.

If you are looking to establish, expand or evaluate your social media presence, we can help!

Here on the Porch, social media marketing is king. A strong social media plan is key to a healthy, robust presence on-line – which in turn leads to increased brand recognition, increased brand loyalty, more traffic, and ultimately more customers.

Using social media to grow your business can seem like a daunting task. But it needn’t be! Here are our 6 top tips for developing a strong social media presence:

• Have A Social Media Plan for Each Channel. Please people, don’t just create one type of content and blast it across every social platform! Identify your audience and your goals for each platform – they are very different creatures. Ensure your posts are true to your brand and strike the tone you wish to convey. Develop a calendar and stick to it.

• Create Meaningful Content and Deliver it Consistently. Quality content that excites and engages is worth its weight in gold. Make sure everything you post is valuable, relevant to your audience, helpful, and/or entertaining. And get it out there consistently!

• The Key Word in Social Media is Social – Interact! Engaging with other users on a regular basis is key. Like people’s posts. When people comment, reply! Comment on other people’s posts. Retweet. Give people a shout out! Encourage communication and conversation.

• Optimize Your Content with Visuals and Links. Visuals grab people’s attention, so don’t neglect this important piece of the puzzle. Photos, infographics, memes, videos – all valuable tools. Mix it up. Then don’t forget to drive traffic back to your site! Always link back to your products and services.

• Blog, Blog, Blog. We can’t stress this enough. Develop blog posts that are easy to read,  highlighting ideas that are interesting and thought-provoking. Creating original content in the form of blogs is a win-win! Don’t become overwhelmed, blogs don’t have to be long. Just do it!

• Get Your Entire Team In On the Action. Everyone has a valuable point of view and cache of experience, so encourage everyone to help your marketing efforts. Get them to blog and share their expertise. At the bare mimimum, ask them to follow and comment on the social profiles of your company and your clients.

We always say, marketing is more of an art than a science, and that is true! Take the human approach when developing your social media strategy – it will pay dividends!

Have you heard? This year marks our five year anniversary of doing business on the Porch! And in honor of this milestone, we are keeping the “Five Train” rolling! So hop on board, we’re sharing five things we LOVE to do each and every day! 

So how DO we love to spend our time?

1. Branding – And more branding. It’s the cornerstone for every bit of marketing we do, branding is everything. We love taking clients through our thoughtful brand architecture development process, just as we did recently for Spa in the City. Getting clients started off on the right foot, with the right message, is a great passion of ours!
2. Marketing Plans – After the branding process has been completed, development of a creative and thorough marketing plan follows. Front Porch Marketing’s most recent plan development for The Younity Group was a completely rewarding exercise.
3. Email Marketing – Helping our clients reach their customer base with content-rich, targeted email marketing is critical to their success. Our client partnership with PeopleResults has yielded a highly successful email marketing program. See their latest email blast.
4. Social Media – An integral part of any marketing plan, social media is where we truly rock. Maximizing our client’s presence across multiple social media channels is downright fun. Take a look at The GEM‘s Facebook page for proof of our social media love affair!
5. Mentoring Future Marketing Rock Stars – Such as Sarah Kreuger, our Kid Rocker. Sarah spent the summer as one of our interns, and we loved having her on board. Check out her absolutely brilliant blog, “The Presentation: Marketing to the College-Bound Generation” – this girl just gets it!

We LOVE branding. We LOVE marketing plans. We LOVE our clients. We LOVE our business. We LOVE rocking’ it! Thanks for taking the ride with us!

And last, but not least, we would love for you to join us on Facebook, Instagram, LinkedIn and Twitter.

Does your website have a personality? How evocative are the images? Is it current? The success of your website and brand rides on these three important questions. 

These days, when people are interested in a service or product, the first stop on their shopping trip is the web. Yet marketers, more often than not, fail to realize the influence their websites have on their overall success.

The goal of web content is to move buyers past the consideration stage and into the buying stage, where they are ready to invest, join, subscribe, etc.

The moment of truth is realized when visitors reach your site – will you draw them in or push them away?

Follow these three simple steps to jazz up your website and hook your visitors:

Establish a Personality

Is your company fun and spirited? Or is it serious and conservative? Whatever your company’s personality may be, your website should convey this clear picture of your organization through its web content. A website is more than just a page filled with words and pictures. It has the power to create a trusting relationship, like that of a familiar face of a friend.

Tell Your Story Through Images

We’ve all heard the infamous saying ‘a picture is worth a thousand words.’ Many consumers make choices with their eyes instead of their heads, so images are extremely important. The kind of image you use can mean the difference between success and failure, so choose wisely. Too many generic stock photos can send a fake and stiff vibe to web visitors, turning them away from your site. Real, original photography can help visitors develop an emotional and personal relationship with your organization.

Staying Current Is Key

Creating a website is the easy part, but keeping it relevant and up to date is where many struggle. A company’s web content is almost always the first impression they give their potential customers. I can’t count the number of times I’ve visited a website for one specific reason, and get so lost in all the clutter and useless information that I eventually forget what I was looking for in the first place. The Internet has significantly shortened people’s attention spans, so having an easily navigable website has become more crucial than ever before!

If its time to get your website rockin’ again, one of our rockers is here to help!

Last week, the world lost another rock legend far too soon. Prince has always been hailed as music royalty, and with his death, we are learning just how much of a king he was.

Sure, you know his influential and memorable top hits, “When Doves Cry,” “Kiss,” “Let’s Go Crazy,” “Raspberry Beret,” “U Got the Look, “Purple Rain,” “The Most Beautiful Girl in the World” … the list could go on and on. If you’re like me, each title brings back memories of my youth.

But perhaps you didn’t know that he also wrote “Nothing Compares 2 U” by Sinead O’Connor, “Manic Monday” by The Bangles, “Stand Back” by Stevie Nicks, “Love Song” by Madonna and countless others? As a marketing and PR professional, it baffles me that his songwriting prowess is being praised in the media after his death.

Don’t get me wrong, Prince was a master marketer. From his name (or symbol) to his signature style and his flamboyant stage presence, there’s a reason Rolling Stone ranked him 27th on the list of the Top 100 Greatest Artists of All Time. But the fact that he shared his talents with other musicians, including allowing others to cover his songs, makes him even more of a king in my book.

What are you doing – with your business or personally – that is outside of your main scope of work that others may find interesting and newsworthy?

Do you donate a significant amount of your time and/or money to a certain charity or cause? Are you aligned with other successful businesses or people? It may seem like a second nature to you, but you could be missing a valuable marketing opportunity. Take a look at your relationships and find a way for them to be mutually beneficial in garnering additional interest and awareness for both of you.

Can you imagine if Prince and Madonna had toured together? Apparently it almost happened, but Prince said “The world isn’t ready for this, it’s too big.” He was so right. Rest in peace, sweet Prince, rest in peace.

After you have done the heavy lifting and spent the necessary time and effort putting together your brand identity, don’t fall short when it comes to your message and execution. Make sure your content is relevant and captivating and then proceed to shout it from the mountaintops.

This is the time to fearlessly spread your message.

And we mean fearlessly.

It is not the time to vacillate. Go big or go home! You have a story to tell. Getting your brand message out is critical. You must believe that in your particular niche, you are the voice of authority.

This fearless quality is what can be the turning point to success – or not. Even if it takes some time to penetrate your consumer base, this confidence and conviction is what keeps you moving forward. The delivery and construction of your message may be refined over time, but it needs to be confident and consistent. Because as our Chief Rocker always espouses; marketing is an art, not a science.

It’s hard and it’s scary when you put yourself out there. But, people will respond to your conviction and confidence. It’s inspiring. Tell your story.

I admit it, I’m a little obsessed with the Academy Awards. I’m maniacal about seeing as many of the nominated movies and performances as I possibly can, I read all the nominee’s profiles in glossy magazines, I watch them charm talk show hosts on television, and by the end of it I fall a little in love with the people I hope will win.

It wasn’t until I started working here on the Porch that I realized just how big a role marketing played  in these hallowed awards. Film is big business, and winning an Oscar translates into big dollars for the winner. It’s no wonder, then, that Oscar campaigns are born from basic marketing tenets:

You Must Have A Marketing Plan.  For Oscar nominees, a marketing plan involves promotion of  their film, their performance, and themselves in a way that appeals to voters and the moviegoing public. It’s a specific, multi-platform approach designed to build support and influence voters.

You Must Commit to the Investment. I was shocked to read that big studio Oscar-winning films will have had $10 million dollars spent on their campaigns. Studios know that an investment in marketing pays dividends, so they hire PR and marketing firms to guide them every step of the way.

You Must Know Your Brand. Much like a business, an Oscar marketing plan is built on the nominee’s image (their brand, if you will), and in all promotion, the message must stay true to that brand. As an example, this year’s best actor winner, Leonardo DiCaprio, who is normally reclusive and whose reputation is more party boy than serious adult, went on talk shows to portray himself as accessible and even had a well documented meeting with the Pope. Brand, brand, brand.

You Must Utilize Your Resources Wisely. Historically, print ads in trade magazines like Variety and Hollywood Reporter have been costly but successful in the Oscar world; but with readership in traditional  publications shrinking, a reallocation of resources is taking place. Social media is a must (yes – #LeoForOscar was a thing). Attending relevant events such as film festivals, making the rounds on high profile talk shows, and being accessible for major media profiles all have their place.

These Oscar campaigns show the value of strong marketing! Marketing is essential for your business. Having a plan. Investing in the plan. Knowing your brand. Being true to your brand. And knowing how to reach your customers.

The power of good marketing is far-reaching! Hollywood knows it. Do you know it? 

Photo courtesy of @thegemjuicebar

On the porch, we LOVE social media. We are OBSESSED with leveraging and analyzing it to benefit our clients.

Although … I am the mother of a 14-year-old teenager, and I should probably be writing this post about how to lock down your child’s devices … but that is for another day.

Instagram is one of my favorite social media networks at the moment. Not only is it a rockin’ sales driver for our clients, it is also not riddled with advertising and other noise that some social media networks have evolved into.

Here are some of my favorite Instagram accounts today:

• crazysexykris – Inspirational and uplifting.
• liveinthedetails – Emotive.
• the_luxury_list – Luxurious.
• mommasgonecity – Darling dogs and children.

And, of course, a few of our rockin’ clients’ accounts:

1. ellenhoffmandesigns
2. feizyrugs
3. thegemjuicebar
4. suzandavidsondesigns

I would love to hear what you are lovin’ on Instagram and with whom I can refresh my feed. So share!

Julie Porter is chief rocker at Front Porch Marketing. You can follow her, julie_porter, or her company, itsfrontporch, on Instagram.