It is not Marketing/Sales, it is Marketing and Sales. In one week, two things happened that spurred me into sharing that marketing and sales are in fact two separate functions. That work together.

Marketing and Sales, Thing One

A former client who is a successful business owner shared at a recent weekly team meeting, that his team discussed the need for a marketing strategy and a stronger brand presence. The salesperson on the team was pushing hard for additional marketing resources. And he wanted to lead the charge. They “went back and forth about the where, how and the value of a stronger brand presence.”

The business owner was skeptical because he had grown his business traditionally from word of mouth. (Clearly too much time had passed since we worked together.)

He continued his story to me, “Front Porch Marketing was the first marketing resource I thought of to visit with and have a clearer picture of what needs to be done and in which priority.” For that, we are honored.

Marketing and Sales, Thing Two.

I attended a networking group event. The speaker was a small business consultant who shared ways for business owners to increase revenue and improve profitability, among other things. The presentation was great until we got to the slide that included the line, “Marketing/Sales.”

I thought “It is not Marketing/Sales.” They are not the same thing. They are not to be lumped together. These are two very distinct functions that both contribute to growing a business.

Why You Need Marketing

Marketing is no longer just an option for small businesses and nonprofits who want to grow. I am happy to share one-on-one my experiences over the last two years on this. Occasional marketing effort does not make your business grow. A marketing foundation must be built, strategized and utilized. You need consistency, conviction, and connection for marketing to succeed. These three things are must-haves when you’re marketing your business in the year 2024.

How Sales is Different From Marketing

Sales people and departments are responsible for generating new leads, converting those leads and closing deals. Sales leaders look at the ideal target customer or client and the product or service they are selling, and make a match.

First, there are inside sales: looking at existing customers and how they can grow their business. These sales people are also converting inbound calls and emails to direct business.

Then there are outside sales. This team’s approach focuses on face-to-face interaction with potential customers. They do this by attending targeted conferences and events. Building their network and relationships is the goal.

How Marketing and Sales Teams Can Work Together

At Front Porch Marketing, we sometimes work directly with sales leaders. Again, for that we are honored and grateful. Sales people overall have a defined pipeline, and may rely on the marketing people to feed that pipeline. These sales leaders know they need marketing. They do suggest initiatives to support their agendas. But most share what they are trying to achieve and trust that we will strategize and implement what is right for business growth.

We also work with smart, small business owners and nonprofit leaders, who believe they need to elevate their brand and grow brand awareness to grow their toplines. That’s marketing. Few of these types of companies have an in-house marketing team though. They may have a person or two in marketing, but even this small crew cannot manage or specialize in all the marketing things they might need. And that’s where we typically come in.

I could go on and on about the difference in marketing and sales functions. But alas, I must get up bright and early to French braid an 11-year old’s hair for school. So cheers to all of you marketing people and sales people growing the top and bottom lines, working with those you love, for those you love. All the while, taking care of your loves. Like we do.

Trade show marketing rocks. I sometimes forget how much until we get in the throes of one with a client, which is happening for us at the pace of about four to five a year.

This is something I have been honored to do since I was right out college, and I have definitely learned a lesson or two along the way. Thankfully, however, we at Front Porch Marketing have a team of people who can do trade show marketing better than me.

And, a few things have changed over a few, okay, over the (cough cough) years. There’s now an app for this and a portable device for that, all of which enhance trade show marketing, sales initiatives, and the visitor experience, which is fab.

Typically, we have months to plan and execute on our clients’ trade show marketing fun … but recently we may have just pulled off a holiday marketing miracle on The Porch over the last seven days (hence the bags under my eyes). Story about the 2016 POWER-GEN International in Orlando, Florida, happening now, is for another bloggity-blog day.

Key Trade Show Marketing Takeaways

So, what can you learn from our Flashdance that has happened over the last week? Here are four things:

Market early and often. The earlier you can develop your strategy, plan and campaigns and start rockin’ and rollin’, the better. There are many other exhibitors, etc., vying for the attention of the speakers and attendees.

If you can’t market early, it can still happen. We have proved almost anything can happen with a rockin’ marketing partner alongside you, but getting there isn’t the prettiest and sure isn’t the cheapest.

Use multiple channels. Send emails. Advertise. Maximize the show’s online and traditional opportunities. Develop a micro-site, website banners and collateral materials. Write blogs. Develop press releases and put them on the wire. Send MORE emails.

Keep it light. Keep it bright. Especially during this time of year and on this of all years, keep it light and bright. Inside and out. We all want a break from seriousness. Holidays can be a stressful time, and moving at light speed may cause a few, tiny bumps along the way.

If you need to get your trade show marketing or any other branding or marketing on the go, holla! We are here and happy to get your strategies, plans and campaigns into high gear and pay attention to how your target responds.

Asta pastas! Going to check in with the folks in the Sunshine state on today’s POWER-GEN International happs.

That’s all she wrote.

Friends, it may be time for a branding and marketing intervention: We love you. We value you. But sometimes, you need to recognize when it’s time to play in your own sandbox. 

We say it all the time on The Porch, “Branding and marketing are more an art than a science,” and our rockin’ Front Porch Marketing Team has spent more than a combined 80 years honing this art form to make a difference in our client’s businesses.

But we can only make a difference if our clients let us.

Our best clients are passionate, excited about their work, and open to new ideas that will enable them to leap ahead. We tell our prospective clients that we work best when we are partners, not vendors, and are treated like a member of their internal team. We believe in direct conversation and diving in the strategy debate while getting our hands dirty.

So … in the spirit of direct conversation (which is a foundation on which The Porch was built), here are a few recent examples of when you, Ms./Mr. business owner, leader or department head, should rock away from the branding and marketing table … rock far, far away friends:

1. You scribble your logo ideas down on paper and/or mock them up yourself on whatever design software du jour. Design software and a favorite font do not a creative director make. Our team of creative professionals work with our clients through a formalized branding process that crystallizes the brand’s vision and ensures that the brand puts itself out there in the best way possible.
2. You recommend a CMS platform for your website because that is the platform you use to manage your child’s sports team and its schedule. We develop and re-design websites constantly for our clients and their brands. We know what works and what doesn’t. Trust us to make these decisions that will accomplish your business needs and goals.
3. You are going to hire an intern or an admin to manage your social media. Both of those positions are vital to a company’s operations. But neither are qualified to take on something as important as social media. Why not go ahead and have your financial manager do it??? (See what I am trying to say here?)
4. You call a half day meeting with your business consultant, VP of sales and VP of marketing because your VP of sales doesn’t like a showroom sign created by the marketing department. Give the power to the people and let sales and marketing handle their feud that has lasted longer than the Hatfields battled the McCoys.

We believe collaboration is key. Bringing team members in from other departments for planning meetings and brainstorming sessions can add new perspective, create different ways of thinking and spark new ideas. Says Pharrell:

Remember, however, we branding and marketing peeps like to work “in a room without a roof.” So let’s work together! We are fully vested in getting your business the desired outcome. After all, if you aren’t successful, neither are we.

Rock on friends.

Chief Rocker Julie Porter can be followed on Twitter and Instagram and so can her company. Follow Front Porch Marketing on Twitter by clicking here, like us on Facebook by clicking here and follow our LInkedIn company page and Instagram fun.