One of the things that makes marketing rock is the combination of science, art and a whole lot of planning. Clients that come to Front Porch Marketing typically have marketing goals they are trying to achieve. Sometimes they are WOG’s (wildly outrageous goals), sometimes they are motivational or aspirational.
Regardless of the size or type of goal, without a brand strategy and marketing plan, it is just a dream.
You are planning a trip from Dallas, Texas to Taos, New Mexico. You have plugged it into your GPS and you have selected the route with the shortest drive time. You know how long it is going to take to get there and what it is going to cost.
The STRATEGY: (your why) Family of four wants to have a safe trip to Taos, New Mexico, and enjoy time together.
The TACTICS: (your how) Travel by car in 16 hours, spending $200 on gas. You have your plan!
Not so fast.
What tools do you need to be successful? A driver’s license, a car, food, water, lodging and gas. There are a lot of vehicle models just as there are endless marketing tools (branding, social media, radio, TV, direct mail, print, e-mail marketing, e-commerce, in-store POP, affiliations, cross-promotions, customer loyalty, on and on).
The vehicle selection for a road trip is important, as is the selection of your marketing tools. Having a budget upfront can be helpful in determining tool selection. Who doesn’t want to drive a Bugatti Veyron to Taos, but is that the best tool for the goal?
Always tie your tactics and tools back to your goal and strategy. The performance and constant analysis of your tools is the science of marketing. There are tangible metrics and formulas for each tool ranging from frequency, reach, engagement and ROI.
When and how you use your tools is the art.
Ask the tough questions. What else do you need to know to be successful? For the Taos trip you might ask: Are there other destinations you want to visit along the way? What is the weather forecast? What are the traffic patterns? What is the longest stretch of highway between gas stations? Even the most expensive and sophisticated vehicle without fuel is just a heavy piece of metal.
Ask every question that will help or prevent you from achieving your goal. Then ask 10 more and PLAN accordingly.