2022 reflections from The Porch are in!

I enjoy seeing where the commonality lies each year between each of the Rockers as we all offer our reflections on our individual lives. This year, slow and steady was the name of the game. We need the steady years in life – years without major personal and/or professional events or milestones.  They are the rebuilding years. They allow us to identify areas we’d like to see change, to set goals upon a solid foundation, and to take a breather for those years that catch us by surprise.

We hope you had the 2022 you wished for, and that our reflections foster a connection to your own.

Alison Moreno – Rock Collector

I feel 2022 was finally “back to normal” following the height of Covid in 2020-2021. My son began learning how to drive, my daughter began the decision process for which high school to go to, my husband moved up in his company, and we added a new dog to the family. My family was making advances and I kept things steady.  Professionally, I felt comfortably steady, but not did not experience any growth. Some years are meant for a “steady pace wins the race” mentality and this was one of those years. With the freedom from being my kids’ chauffeur, I am excited to set and focus on my own professional and personal goals moving into 2023.

Vanessa Hickman – Rock Star

Recently, someone mentioned a “covid blessing”. A covid blessing could be a lot of things. For me, it became a positive outcome from the unusual and unprecedented circumstances everyone weathered during the previous two years. The 2020-2021 timeframe created a lot of change for my family. My now teenage boys started at a new school. We attended a new church. Also, we found new ways of working. And, we are grateful for the people those changes have brought to our lives, but I am also thankful for 2022 which allowed us to focus on restoring something old to make it new for our family.

At the end of 2021, we acquired a lake property. So the beginning of 2022 was spent renovating that property. We rebuilt from the ground up, floor to ceiling. We even raised the roof (which still brings me much joy to say)! I draw similarity between the lake house renovation and the year. Reflections on 2022? It was a year of setting new foundations, rebuilding, reinforcing, redesigning, and raising the roof!  

Natalie Rosga – Rock Enthusiast

Thinking about 2022, I’ve tried to make a conscious effort every day to remember to slow down! One step at a time, one task at a time, one breath at a time. It’s ok if not every task is checked off the list at the end of the day. It’s more important to call it a night and wake up feeling happy and rested and ready to tackle the new day. 

This year has also been about carving out time for myself. As a mom, taking care of yourself typically falls to the bottom of the list. I’m learning that making time for myself is ok. Whether it’s a run on the treadmill, a pedicure, drinks with girlfriends, or a night out with my husband…it’s important to focus on myself. 

Slow and steady wins the race! Let’s also not forget that the house is happier when mom is happy! 

Lea Ann Allen – Swiss Army Rock

2022 has been a year where I definitely felt the notion of “the older you get the more you become yourself” take hold. I was more able to focus on important things and simply drop everything that I didn’t need in my life any longer: the naysayers, the time sucks, the unnecessary complications. I felt able to experience some of the joy of my early career in the work that I do, and constantly surprised myself when I found more patience, more stamina or more appreciation that I thought I had in me.

Last spring, my family replaced all the siding on our house which made it stronger and more able to withstand whatever the Texas weather plans to throw at us. At the same time, I honed self-care, exercise, and nutrition to make myself stronger and more able to withstand whatever life plans to throw at me next. Reflections on 2022 make me look forward to 2023 as a better version of my 2022 self!

Christine Finnegan – Media Rocker

In 2022, I practiced gratitude more than any other time in my life. It truly allowed me to view life through a positive lens. My thought process became increasingly optimistic and focused on solutions rather than problems. In the new year I am going to continue on this track by noticing simple pleasures and acknowledging everything that I have and having an awareness on a continuous basis of how I have been given. 

Julie Porter – Chief Rocker

Speaking of gratitude; in our 11^th year, I continued to be humbled by the amazing, talented, genuine folks I get to work with, those who entrust us with their branding and marketing, as well as the leaders who refer us to their contacts. Thank you to each of you.

This year my son, while also venturing into leadership roles in college, was able to intern on the Porch, where he too, received the gift of working with the Front Porch Marketing team, clients, and advocates.

I had the pleasure of once-again managing amazing volunteers, assisting with event coordination, and working with an amazing committee so the Jesuit Women’s Auxiliary Christmas Bazaar can steadily grow bigger and better each year.  I have had the honor of regularly spending time with my daughter in her quest to volunteer helping animals. Our experience at Dallas Animal Services (DAS) has enriched our lives and relationship.

I am also grateful for the opportunity to take on a physical building project this year. The beach is my happy place.  It is a consistent vacation choice for my family because it allows me to rest and reset. In January we purchased a beach condo. We envisioned saving money on trips to the coast and creating a revenue generating rental experience. As these endeavors often do, the condo process has not gone as quickly, as smoothly, or as cost-effectively as I hoped. However, I cannot help but be grateful for reflections on the lessons I’ve learned and the people I’ve met along the way.  I have also been able to view first-hand the awe-inspiring tenacity and resilience from the people of Florida as they rebuild following a catastrophic hurricane season.

On a Steady Path: Reflections On Gratitude

Some seasons are awash with major developments, milestones, or life-altering events. Some are meant to keep us on a steady path. I have learned there is a lesson in all of them and to find gratitude in each.

We hope that you had a relaxing 2022 holiday season with family, friends, and we wish you steady growth in 2023.

Do You Have a Plan For Your Business for Next Year?

At Front Porch Marketing, we live and breathe small business marketing success. We love to see our clients grow and thrive, so we’re always sharing our small business marketing tips and tricks! Every week on our blog this year (and past years) we’ve shared some of our insider knowledge on websites, PR, design, content, social media, email marketing and all things marketing to help our readers build their business through marketing done right.

Rock Your Business With These Marketing Tips

Having worked with so many small and medium-sized businesses, in just about every industry, we’ve got quite a bit of knowledge to share. Maybe it might help you set your business up for success in 2023 too! Since it’s the year-end, we’ve gathered up the best marketing tips and tricks for you in the list below. So bookmark this page, and you’ll be building your marketing practice in no time. Need help implementing any of these marketing strategies or tactics? We’ve got you covered, just ask!

Creating your Marketing Plan

Marketing Strategies for Start-Up Businesses

How to do a Branding Refresh

Designing a Logo to Represent Your Brand

Event Marketing Tips

Maximizing Your Marketing Budget

Effective Media Relations

PR Best Practices

Assessing your Social Media

Upgrading Your LinkedIn Profile

How to Do Successful Social Media

How to Write for your Business Blog

Building a Great Website for your Company

Email Marketing Tips

Text Message Marketing Explained

Working with Social Media Influencers

We Hope Your Find Our Marketing Tips Helpful

As we close out the year, we want to thank each and every one of you for reading our weekly blog, and newsletter. Let us know what you’d like to know more about, and we’ll try answering your questions in a blog post in 2023. We wish your business endeavors much success next year.

Put Your Marketing Must-Have Plan in Place Now.

Are you ready to tackle your company’s marketing must-have plans for next year? You’re in luck! We’ve simplified that list for you, to get you started. Your business success can be mapped out ahead of time with these five guideposts put in place to execute against.

Having a plan means you know what to do to build your business according to seasons, holidays, business cycles, trends and more. And, if you need help formulating any of these must-haves — or executing them, please ask us!

The Marketing Must-Haves:

1. Marketing Plan

What are your 2023 business and marketing goals? Define them now. Make a marketing plan. Then add in audiences, competition, SWOT, strategies and tactics. Know who you are and what you’re doing. Know what makes your company unique, and what your brand’s biggest benefit is.

2. Content Calendar

This important calendar includes social media and blogging as marketing initiatives. Know what you’re going to talk about every month and every week using this calendar. Take advantage of social media trends. Every content strategy needs a roadmap with dates, and this calendar is super helpful for engaging your consumer on a regular basis.

3. Marketing Timeline

Calendarize key events pertinent to your business, down to the day. Know what events to capitalize on for business success. Plan out when you will carry out campaigns for advertising, digital or print, as well as event pushes, PR and media relations, holiday and event marketing and more.

4. Marketing operations — including people, technology and analytics

Do you have the right team in place? Do you have enough team to get the job done next year? What tech and analytics tools do you need to execute and then evaluate the effectiveness of your strategies against your goals?

5. Marketing Budget

Once the four above have been defined, put numbers to each of them. Create a marketing budget that maximizes your impact. Plan for this budget quarterly, and then, manage to it monthly. Staying on track will pay off.

No matter the size of your business, start on your marketing must-haves now.

Take the guesswork out of what to do next week, next month, or just next with these five marketing must-haves for planning your next business year! We’ve seen our clients grow year over year when we help them set these must-have marketing goals in place. Then, we work together diligently all year to execute against them for business growth and success. It can work for you too.

Sports Mom Perspectives on Marketing

Here we are. End of a season and that means a sports blog is imminent. I am a sports mom of two boy athletes. This fall season was extra special because we got a double dose of football with one on varsity and one on middle school. Here’s what we learned.

Our freshman is a football enthusiast, works hard and leaves it all on the field. However, we had little expectations for varsity field time because he’s a freshman. At the beginning an upperclassman parent asked: what position does your son play? Stumbling a bit, “we don’t really know yet” the response (in jest) was: “C’mon sports mom, you don’t know what position your kid plays?”

Well, yes, we knew what he wanted to play, but we didn’t know where he was going to fit in the team. He was a newcomer, learning a new system and building relationships. The first game on special teams he got a five-yard penalty on the FIRST play because of a major rookie mistake. He got his first sack in game four. His first strip and recovery in game eight.

He has had equal moments of failure and success on the field, he learned a lot about being a teammate, work ethic, leadership and most important to us — he had a TON of fun.

Sports Mom Takeaway: Be open to new roles and positions. Adopt the “put me in coach” mentality and learn as much as you can as quickly as you can to make a positive impact on your team.

Our middle schooler does dual sports in the fall. Watching him balance two sports with ease and grace brings us joy. In baseball he is a catcher, pitcher, and infielder. He didn’t pitch the first two tournaments. When he inquired with his new coach, he didn’t even know he was a pitcher, because our kid never told him! Faceplant moment here, friends.

At the next tournament we had two game injuries that took the other two catchers out for the season. We thought our kid would be behind the plate the rest of the season, because that was where he was needed. The next tournament he pitched two games. How? His coach knew it was important to him and found a catcher to help us so he could have his shot. He did well.

Takeaway: Respectfully communicate how you want to contribute and back it up with performance.

The dichotomy of having a freshman (who is watching the upperclassman) and an upperclassman – the 8^th grader has been fascinating! Both are leading in their own ways. We have noticed student athletes (peers and opponents, underclassman and upperclassman) get wrapped up in titles, positions, and stats. A kid that is so wrapped up in their performance can became unrecognizable by his friends and family.

So, as a sports mom, tap the breaks if the stats are the drive. It’s a game. A game that can teach valuable life lessons, but it is still just a game. Here on The Porch we don’t take our titles too seriously; I have never sung or played an instrument in front of crowd but do try to deliver rockstar results on every project.   

Final Sports Mom Takeaway: Don’t let titles (positions) and stats be your drive. Instead focus on learning and improving your craft.

Modern marketing is inherently a team sport. No one can win the game (or grow their business) alone. Different “players” with different skills must work together to produce results. So on to the next season. In the winter we play basketball, so the sports mom in me will no doubt discover more life lessons to share in the spring. Let’s play ball!

How do you define a testimonial? Put simply, a testimonial conveys an individual’s thoughts or feelings toward a product or service.

In marketing, praise from a happy customer is one of the most important tools a company can use to show potential customers the value of its products and services. Not only that, they help your business build trust with customers, which ultimately leads to increased sales. And it goes without saying, a satisfied customer is your brands best advocate.

Testimonials are powerful marketing tools

Leveraging testimonials is a powerful tool you can use in your marketing efforts and there are many ways you can implement them in your strategy. Let’s spend a few minutes highlighting three ways to take advantage of them.

1. Display testimonials on your website.

Think about your favorite websites? Now go visit a couple of them. Chances are you’ll find a customer comment or two prominently displayed on the homepage of the site (or sprinkled throughout the site.) Your website is your front door for customers to learn about and purchase your product or service. So it makes sense you use this valuable real estate to tout what your loyal customers are saying.

2. Use testimonials in your social media efforts.

Do you ever find yourself at a loss for fresh social content? Testimonials are a great way to engage customers. They are usually short in content making them perfect for sharing across your social channels. If you want to take it a step further, try video testimonials. Start by asking your customers to submit a short video reviewing your product or service and their user experience. Conclusion? A customer providing insight into how your company positively impacted them can be very powerful.

3. Incorporate them in your email marketing.

Email marketing is yet another way you can incorporate customer praise. First, tie it into your email content. For example, if you’re promoting your top-selling coat for the winter season ahead, include two or three customer testimonials all raving about varying benefits (value, warmth, style, etc.). Second, email is a great way to collect customer testimonials. So, try to include a link to a feedback form and ask customers to submit a testimonial for potential use in upcoming marketing initiatives.

Overall, I think you’ll agree it’s easy to see why testimonials are a popular strategy in advertising your business products or services. If you haven’t considered implementing them into your marketing initiatives, what are you waiting for?

Sustainability is top of mind with consumers. They have more choice than ever on where to spend their money. So more than ever, companies are focusing on sharing their sustainability efforts with their customers. Does sustainability affect consumer buying? The data says yes.

ESG (Environmental, social and Governance) are the criteria used by companies to build value. They organize business objectives around sustainability-focused risks and opportunities. Initiatives can include customers, supply chain, and even employees of a company. So get started! Basically, start by tracking your company’s impact on the environment. Then, measure your sustainability. Finally, share the results. This process can influence consumer interest in your company, your products, and your services.

Sustainability: What is ESG?

The environmental, social, and corporate governance framework highlights three areas where companies can track their sustainability. This can illustrate their impact on the environment.

• Environmental: Does your company strive to preserve the natural world? Chiefly, talk to your consumers about how you are addressing climate change, pollution, water management or greenhouse gas emissions. This information could take the form of a Sustainability Report at the end of the year. We do this for our client Acme Brick every year. You might apply content marketing on your website. Or use social media posts to highlight specific places where your company has excelled.
• Social: Does your company focus on including and supporting a diverse community? Referred to as DEI (Diversity, Equity, and Inclusion), this set of actions enhances employee engagement and retention. Firstly, this could look like employee spotlight blog posts. Or you can engage the public with PR. Additionally, you might establish and promote programs to broaden your talent pool. Or you could support employees by offering training programs, like our client Diamond Brand Gear does.
• Governance: This aspect of ESG covers topics like cybersecurity practices, corruption prevention and management structure. Indeed, talking about your company’s efforts in these areas reassures clients that your company is solid. It can highlight innovation. Generally, you can share posts on LinkedIn touting an advance your company has made in one of these areas, as an example.

Consumers Want to Buy From Companies That Support Sustainability

As 83% of consumers demand more ESG best practices from companies, 91% of business leaders now believe that their company has a responsibility to act on ESG issues. Conclusion? Obviously, consumers want to follow, buy from, and visit these companies more readily than ever before. And it’s not just consumers that want brands to take on these initiatives. 86% of employees say they’d prefer to work for companies that care about these issues. Sustainability has become one of the top issues that people care about.

Sustainability as a business goal is not a trend. Certainly, it is key to creating meaningful relationships with your customers and your employees. First, make sustainability your company’s business goal. Next, set up programs that support sustainability. Then, track and talk about your success. Therefore, this process is a fountain of content that you can share with your customers. Grow meaningful relationships with them centered on sustainability. And in turn, grow your sales based on your customers’ desire to make financial decisions tied to the social good your company is doing.

Is your brand looking dated or tired? Is it still representing your business the way it needs to? One of our new clients came to us for a social strategy and execution. That is what they thought they needed. But, upon initial discovery, we altogether realized that would be shooting money into the wind. What they needed was really a brand refresh.

How Do You Know When You Need a Brand Refresh?

Examine your brand! This is what we did as a team with this new client. First, we did a deep dive discovery process that included several steps:

• A brand audit laid out all the brand’s existing materials like their website, collateral and social, to see if their branding is still relevant and representative of their current business.
• Internal and external stakeholder interviews uncovered brand insights and allowed everyone to see the business through other’s eyes
• A competitive analysis was conducted of the industry that the brand operates in, and who their competitors are.

The Conclusion? The Brand Needed a Refresh.

There are specific and necessary steps to take in a brand refresh to be thorough. We like to follow this tried-and-true plan when we undertake a company’s very important branding!

1. Project timeline – Stick to it and hold each other accountable. This will keep moving things forward with all eyes on the prize.
2. Brand pillars – Define your vision plus three other very important things. Want to know what those things are? We are happy to share them with you! And our process as well. Just call us!
3. Solicit feedback beyond the leadership team – The more internal buy-in throughout the entire process the more successful an initiative and brand your company will become. Your greatest ambassadors are your employees, so make them part of your branding process.
4. Testing of concepts – Your refreshed brand should connect with both internal and external audiences. So testing the concepts is important to find the clear choice.
5. Roll out plan – A disciplined execution of the branding roll-out plan will make your new brand refresh a success. Whether it’s a new logo, tagline, website, collateral or PR, timing is everything and having a plan is key to making the big splash you want to make.

We look forward to sharing the results of three brand refreshes we are currently working on. Coming to you this fall, y’all.

Successful email marketing can be a cost-effective way to market your business. When done right, you’ll be keeping your brand top-of-mind and become a trusted resource for your customers. They’ll look forward to your emails because you’ll be sharing your knowledge and solving their challenges.

Keeping your audience engaged with email marketing, as a part of your overall marketing strategy, is an excellent way to introduce new products, solve an on-going pain-point for customers, give a tutorial, keep your customers up-to-date about the industry, and more.

How Do You Do Successful Email Marketing?

There is a lot to designing an effective and efficient email campaign to be successful. The most important question to ask yourself: Are you leading with the audience in mind? Everything you do should be from THEIR perspective. It’s for them. Help them. Guide them. Solve their problems.

Then ask yourself: Are you overselling? Your brand and your products do not always need to be the hero in email marketing. Afterall, this is an on-going dialogue you’re having with your customers. Establishing a relationship is a longer-term proposition. Don’t oversell. Again, be helpful. Put yourself in their shoes and ask yourself: What do I need? What will make my life easier or better?

Getting Started With Email Marketing: Do This Not That

Your email marketing is a fail if it doesn’t contain these four elements. Set yourself up for success by making sure these four things are included thoughtfully in each email you send:

1. Look professional — Make sure the email platform template is set for your brand fonts and colors. Design is key to successful email marketing as well — design a nice header and footer. Link to your social channels in your footer. Stay consistent from month to month with this template and your customers will start to recognize your email and your brand, and look forward to your next email.
2. Have a call to action — What can readers do to learn more? Use a button in your email that links back to your website where the reader will read more, download something, watch a video, contact you for more information or order a product. For instance, if you are linking to a blog post, tease them in the email, but don’t reveal the real scoop…ask them to “Read More” and click the button to go to your website for the rest of the insight.
3. Date and time — When do users want to engage and not unsubscribe? Many email programs like Mailchimp will tell you when the best time is to send emails to be successful. Statistically, Tuesday mornings are the day most people open their emails.
4. Don’t try too hard to sell — Engage your audience and don’t make the email be all your company. Again, be helpful: share hints, tips, tricks. Give away your knowledge and they’ll see you as the industry leader and come to you to solve their problems (with your products or your service.

Most Importantly: Be consistent.

Successful email marketing campaigns provide content to make readers’ lives better. They are informative, not sales-y. Email marketing campaigns provide value, real value, to customers’ lives consistently. Create a schedule using Google Sheets and plan each month’s topic, date, and assign responsibilities. After a while, it becomes easier and easier to stick to your schedule and create smart, thoughtful, nicely designed emails that make your brand the one that customers turn to again and again.

What is an influencer?

Who hasn’t scrolled through an Instagram or TikTok feed and stumbled upon a random person on an amazing vacation, eating a mouth-watering meal, or wearing a fabulous outfit and thought to themselves, “I wish that were me”? As social media has risen in popularity, internet celebrities and influencers in the marketing world have learned to use their influence and followers to promote products and lifestyles. Influencers are content creators who have the power to influence or alter the decisions of others. These trendsetters have become experts at producing effective “subliminal” ads reminding us that we “need” those shoes or we have yet to visit that vacation destination.

Finding your niche

The first step to becoming an influencer is to find your niche. My mother follows other mom influencers, I follow account that are more popular and targeted to teens, and my little brother is obsessed with the guys who do cool trick shots on YouTube. There are a multitude of niches on social media from health/beauty to fashion to travel to lifestyle/relationships. The cosmetic and fashion industry alone is worth more than five hundred billion dollars annually and frequently pays content creators to offer tutorials and testimonials. Companies often compensate travel influencers’ flights, cruises, and hotels in exchange for featuring them in their feed. Influencers are also eager to offer advice to anxious new parents in exchange for compensation and merchandise.  

How is being an influencer a career?

Influencers have to be active and consistent. There are very few days off for content creators. The more popular accounts often post multiple times per day. Companies will pay to have these influencers on Instagram to do giveaways, OOTDs (outfit of the day), or short videos using the product. YouTubers will typically have unboxing videos or use the product somewhere in the video. Anytime you see a product in a video, the person is most likely being compensated for it. 

Why is using an influencer a good marketing strategy?

People like to do what is popular or “trending”. If a TikTok star starts doing something new, chances are good that their fans will follow. Whether that is doing a TikTok dance or buying a pair of jeans that are “the most comfortable pants ever”. Consumers also trust a third party over the company that is producing the product. Social media users choose to follow accounts because they identify and trust the creators. When an influencer recommends a product, it often feels like a friend is recommending it.

Let’s be honest: we used to roll our eyes at influencers dancing on the beach and constantly filming videos in restaurants before we recognized their genius. These creators have a massive effect on modern society through social media platforms. Virtually all companies have begun to use influencers, making them major players in the marketing world.

I get asked what it’s like to work with my mom, the boss of Front Porch Marketing, Chief Rocker Julie Porter. Well, let me tell you. It’s a lot harder than you would expect. Why? Because she expects so much more out of me and she knows that I’m capable of doing almost anything and everything.

Is work easier when your mom is the boss?

A lot of people usually say “oh she definitely lets you slack off” or “oh I bet it’s so easy”, but they couldn’t be more wrong. It adds a lot of pressure on me when I do work for my mom’s company, because I want to do my absolute best in order to impress my mom. I want to live up to her expectations of me. But, it is also very comforting to know that my mom is the boss and CEO. 

The boss always has your back

While she is always challenging and expecting the most out of me I know that she will always have my back and be the most understanding when it comes to work. No matter what, there will always be someone in my corner. She also tends to have a great support system.

She surrounds herself with the very best team members which makes my situation a lot more comforting. Seeing her support all of her employees, and create a successful remote working environment makes it a lot easier and more fun for me to do work for her, and the other Front Porch Marketing team members. I don’t say it a lot but when it comes to working with and for her sometimes, I can be a little excited. While she has taught me a lot about marketing, she’s also taught me about running a business. Because she is good at this.

Takeaways from a summer internship with a parent

All in all, this summer has been great so far and it has been a pleasure to heighten my business relationship with my mother. I’ve learned so much from my mom the boss, that I can apply to college and my future job endeavors. I owe it all to her and I love her so much. Thanks mom!