A two-part series where we will explore 8 great ways you can market your company.

Marketing in many people’s minds conjures up glamorous images of flashy and expensive campaigns. The reality of effective marketing couldn’t be further from the truth.

Welcome to The Great 8 of Marketing Success! This is a two-part series where we will explore 8 great ways you can market your company.

And the best part? They are all extremely effective and low-cost.

Number One: Differentiation

What differentiates your offering from that of your competitors? If you don’t have a strong point of differentiation, the only option is to compete on price. That isn’t where you want to be.

Your point of differentiation is not customer service. We are all in the service business. It is a given.

Define what sets your company apart from the competition. Ask yourself:

• What is a superior performing aspect or expertise of your brand that has multiple customer benefits?
• What do your clients really appreciate about your service?
• Why are long term clients still with you?
• What was one of the nicest things a client ever said about how you conduct business?

Number 2: Brand Personality

Your brand must be both differentiating and emotionally relevant. Human beings buy based on their emotions and justify their decisions with logic later. How do you connect with your customers on a more human level? By infusing your brand with its own personality.

The purpose of brand personality is to capture the human characteristics that build and enhance a relationship between brands and consumers.

These characteristics, when executed consistently, make a brand likeable. This is particularly valuable for marketing because it determines whether the look and feel of the execution is right. If a communication does not pass our “personality test,” then the consumer should never see it.

Companies who invest in their brand enjoy the following benefits, to name a few:

• Higher price points and less pricing pressure
• Greater market value
• Reduced competition
• Increased business opportunities (partnerships, licensing deals, acquisitions)

Define your brand personality. What four to five adjectives define your brand?

Number 3: Marketing Plan

Marketing plans serve as a roadmap, with measurable goals and defined tactics outlining how you will reach those goals. A marketing plan also:

• Determines your marketing budget for the year
• Ensures that your company will be proactive and not reactive
• Keeps you focused on your target clients and customers. You can’t be relevant to everyone.
• Organizes your time and priorities

Components of a marketing plan include:

• Market research
• Target market
• Positioning
• Competitive analysis
• Metrics / Goals
• Strategies
• Tactics
• Budget

You need a roadmap, a marketing plan, to maximize your resources. Remember, hope is not a strategy. Having a sound marketing roadmap is.

Number 4: Business Card

Yes, even in today’s tech-savvy world, business cards are still relevant. We have all been in a place where the Wi-Fi connection was weak, or our cell service was spotty. It’s oftentimes easier and faster to hand someone your card.

Business cards create a quick first impression of your company. If they are different and/or cleverly designed, they can also set you apart from your competition.

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Stay tuned for the Great 8, Part II. We’ll explore four more effective, low-cost ways you can market your company.

It is every business owner and leader’s goal to build a company that is both valuable and loved. It’s an easy goal to state; but not necessarily easy to realize.

Let’s take a look at 2019’s most valuable brands according to Forbes:

1. Apple
2. Google
3. Microsoft
4. Amazon
5. Facebook

And now here are the 2019 top five most loved brands according to Morning Consult:

1. Amazon – 4th most valuable
2. Google – 2nd most valuable
3. Netflix – 38th most valuable
4. Facebook – 5th most valuable
5. The Home Depot – 32nd most valuable
   

Note the crossover with the most valuable brands and most loved? That is a result of branding. So how do you create a company that is both valuable and loved?

You create an authentic brand.

Branding can mean different things to different people, so let’s clarify this and the value it can bring to your brand. Simply put, your brand is your promise to your customer. It tells them what they can expect from your products and services, and it differentiates your offering from that of your competitors.

Your brand is derived from who you are, who you want to be and who people perceive you to be. How clearly and consistently it’s delivered at every point of contact is vital to how strong the brand can become.A strong brand creates brand equity, which is one of the factors that can increase the financial value of a company.  

If your company invests in its brand, you can achieve and enjoy the following benefits, to name a few:

• Higher price points and less pricing pressure

• Greater market value
• Reduced competition

• Increased business opportunities (partnerships, licensing deals, acquisitions)

So how do you get there?

We say it all the time, strong brands don’t happen by accident. Investing in your brand requires taking a close look at who you are and what you stand for, and then committing to delivering on that promise at every touch point.

Your brand must be both differentiating and emotionally relevant. Ask yourself, what do you do? How do you do it? What makes you different? These answers are the seed for your brand story, which becomes the litmus test for everything you say and do as an organization.

If an experience has your company associated with it, then it offers a specific and meaningful promise. It’s what your target audience (both customers and prospects) should expect, and it’s the culmination of feelings they have after an experience with you.

If your brand consistently delivers on its promise, then your target audience will come to trust it, and trusted relationships develop into emotional bonds that are hard to break. This loyalty to your brand means greater business success and reduced competitive threat.

The process we use to draw out and solidify your brand and its story is an extremely valuable effort for stakeholders and employees alike. If your brand needs some direction, we can help!

“One of the greatest rock songs ever written is ‘Stairway to Heaven’ [by Led Zeppelin]. ‘Yes, there are two paths you can go by, but in the long run, there’s still time to change the road you’re on.’ So, whatever’s wrong, whatever’s not working out, whatever you’re not happy with – in yourself or a situation – take the initiative and fix it.” – Shaun Breidbart, comedian and executive director, The Ivy League of Comedy

As you choreograph your brand’s 2019 marketing plans, press pause if the same old song and dance is on repeat – particularly in the following four areas. A remix (and the addition of instrumental help) may be your brand’s ticket to achieving rock star status.

1. “Let it Go.” Turn Over Control of Social Media.

Time is money. Social media marketing isn’t just about increasing sales. It is storytelling. It is about consistent connection with your target audience. For social media to truly boost your brand, dedicated time to engage with your audience regularly – in real time – is crucial. You can’t press pause for vacations, trade shows or weekends.

Mistakes are costly. Social media management is customer service. In the absence of a solid social media strategy – and someone experienced to execute it – mistakes are likely. Poor customer service leads consumers to give brands the freeze-out.

The person/company managing your brand’s social media is its agent, tour manager and promoter all rolled into one. Outsourcing those managerial duties gains you an experienced professional who knows the ins and outs of social media.  This frees you up to focus on other areas of your performance.

2. “What are You Waiting For?” Take the marketing plan off the back burner.

Leaders must understand the importance of brand marketing. As we’ve said before, we love partnering with business leaders on single release initiatives. But to avoid being a one-hit wonder, a brand needs a solid marketing plan to complement their strategic plan.

If the creation or implementation of a marketing plan is left “Standing Outside the Fire” you will have no plan. If you have no plan, you will have no direction. Without direction you won’t have consistency – leaving your brand running “Against the Wind” to build consumer trust.

3. “Breakaway.” Transform garage band marketing to unique, memorable content.

Having a website is great, but customers believe “What You Get Is What You See.” Are you getting the veto vote because your marketing is lacking? How do you look when going up against competition? Are potential clients trying unsuccessfully to validate you?

Bands wanting to become famous must promote themselves to make the right connections to boost their profile. Likewise, your marketing must make meaningful connections to your brand. You can bang those drums “All Night Long” but that alone won’t help you advance. You must have someone in your corner to successfully influence the interest of others.

4. “Shake It Off.” Say Goodbye to Gmail.

Excellent email communication is now a required piece of good customer service. Here are 3 reasons you should say goodbye to Gmail:

• Your email address and content represent ‘how you look’ in the online world. Having a business email address with your company’s domain name is judged as professional. Business emails sent through Gmail raise doubts about your credibility.
• An email account contains confidential business information. Using Gmail does not afford you the luxury of controlling whether employees utilize that information appropriately.
• Gmail does not allow you to integrate your brand’s logo and colors to your email messages to make them more consistent and memorable. This renders it ineffective as a marketing tool.

You are “The Leader of the Band.” No one knows your brand better than you. It is ultimately up to you to determine your vision and whether your current track is helping that vision materialize. We are here to help you rock!

When it comes to marketing plans, there are a plethora of opinions about how best to approach them. And who doesn’t love a good analogy to break down a complex topic? We certainly do.

Today marks back-to-school for many districts, including our beloved client, Faith Family Academy. Enjoy this day, parents and teachers! It’s always a good one! Commensurate with the beginning of school is the official end of summer travel. We rockers truly enjoy our summer adventures, and we love to share them on Instagram, so check us out if you are in need of a ‘lil travel inspiration!

Travel planning is a great analogy for marketing planning, so let’s GO!

Destinations = Goals

All brilliant marketing plans start with goals. A goal is a destination that you want to reach. If you were planning a trip you would naturally start with your destination. For the sake of illustration, let’s choose Vancouver.

Method of Transportation = Strategy

So you want to go to Vancouver, but how are you going to get there? This is your strategy. You can travel by train, plane, automobile, boat, motorcycle, or you can walk! Depending on where you’re travel is originating, some of these might be instantly ruled out (walking from Arlington to Vancouver … nobody has time for that!). For my family’s summer trip to Vancouver, our transportation strategy was to fly to Seattle and ride the train to Vancouver.

Packing List = Tactics

Up next, tactics. To execute our travel strategy, we needed to pack the following: plane tickets, rental car, train tickets, passports, lodging, sightseeing itinerary, tickets for attractions, and a suitcase packed with the proper seasonal attire. These are all considered tactical elements to make our Vancouver destination memorable.

Goals, Strategy, Tactics.

Apply this analogy to how you want to reach your target audience and you will achieve your marketing goals. Need help getting started? We would love to meet you on the Porch and get rockin’!

All year we’ve been talking Pick Six to celebrate six years of Rockin’ the Front Porch! So, for our sixth and final newsletter of 2017 we have Six Things You Must Do Before 2018 – and each of them should only take you about six minutes. 

Friends, can you spare 36 minutes to finish the year strong?

Pick Six

1. WRITE a quick thank you message to a special client that made a difference for you in 2017. Here’s ours:

Thank you, Faith Family Academy, for trusting us to solidify your brand and your messaging and lead you in spreading the word about your fantastic school! You inspire us daily and we love being your marketing partner.

2. SCHEDULE a breakfast or lunch with someone you consider to be an important counselor or mentor. Pick up the phone and call that person right now!

Patti Johnson, be expecting my call!

3. DOWNLOAD an app that enriches your personal or professional life. We love the concept of beginning the year with meditation as a means for focus.

Headspace is our meditation app of choice. Their tagline, “A few minutes could change your whole day” sums it all up!

4. FOLLOW a new social media site to learn something new. Resolve to use your time wisely in 2018! Here is a marketing expert we love to follow on twitter:

We love Robert Caruso’s twitter @fondalo – he is the real deal!

5. DONATE online to a worthy charity with a quick visit to their website and a final tax-deduction for you in 2017.

Catch Up & Read is a great choice in the Dallas community!

6. CALL a small business. Enlist their help in refreshing that website, learning about SEO, writing a blog, or updating your social media … and we just happen to know a really great choice for this!

Front Porch Marketing can help!

Write. Schedule. Download. Follow. Donate. Call.

Pick six.

Rock your holiday, friends! We’ll be back in January with seven ways to seriously improve your online presence in 2018.

It’s exciting when strong business and non-profit leaders recognize they need a marketing partner to help them achieve their goals. We love partnering with these leaders on singular campaigns and initiatives that achieve immediate results.

However, these initiatives in and of themselves are not enough to sustain the brand awareness or momentum necessary to meet the larger goals.

These industry leaders often have a strategic plan in place; however, they shrug off the notion that they also need a marketing plan to complement their strategic plan.

What’s the difference?

A Strategic Plan vs. A Marketing Plan

A strategic business plan focuses on the staff, financials and operations of the overall business or non-profit organization. It is operationally-based, and outlines goals for the year. Therefore, the plan helps develop competitive strategies for the business or non-profit organization.

A marketing plan complements the business plan. It details key messages, marketing goals, industry research, competition, target markets, price points, strategies and key tactics. The tactics may include advertising, content marketing, SEO and referral programs. We also consider networking initiatives, social media, website enhancement, direct mail, email marketing and more.

The plans work in conjunction and complement one another. I could drone on for hours about this. Each is essential to a successful business or non-profit — you need both.

A successful marketing plan will build your business, develop your network, create a buzz and pay out. Hence it conveys:

• who you are
• what you are interested in
• that you have an established brand and product suite they must have and will tell all their connections about

Front Porch Marketing will develop a marketing plan that includes an audit of existing marketing efforts and materials and provides specific, recommended marketing tactics and strategies. Our team is driven to define targeted strategies to targeted customers.

We love to be a part of great teams and learn from great leaders. So holler if we can help you!

 

Well folks, it’s August! The final month of summer … how you doing? Are you surviving? Are you ready for fall? Summer is my second favorite season and fall is my first! I can’t wait for football, school, my kids sports, and routine; but also immensely enjoy summer adventures, long days, beautiful sunsets and all the water things.

August is The Time for Some Serious Marketing Talk!

Did you see or participate in any ‘Christmas in July’ sales last month?  American advertisers began using Christmas in July themes in print for summertime sales as early as 1950. It is typically used as a marketing tool and is not an actual holiday. If you are interested in a little marketing history you can learn more here. We think this tactic is fine, but we find it to be a bit of a snoozer.

Here’s our take on the term Christmas in July … we recommend planning for Christmas in July. Did you plan? No?!?! Well Christmas in August works too! With Q4 right around the corner it is time to get your marketing strategy and plan set. Especially if you are in retail!

Did you start the year with an annual marketing plan? GOOD FOR YOU. Now is the time to dust it off and do an assessment. We like the start, stop, continue approach. Are your tactics accomplishing your goals? CONTINUE. Is the tactic not producing results? STOP. Need to start something new to achieve your goals? START. We are firm believers that all marketing plans are working documents. Make sure you are working your plan and your plan is working.

Don’t Have a Plan?

Now is the time! Seriously. Q4 is the busiest quarter of the year and you don’t want your messages and initiatives to be reactive. You want a proactive plan to make the most of year end. Don’t know where to start? We are rockin’ plans and plan reviews for the likes of Mister Sweeper, Faith Family Academy, The GEM, Ellen Hoffman Designs and more. We would love to ROCK around your Christmas tree (and by that we mean your marketing plan).

You have a few weeks to get the last of your summer lovin’ in and be ready for Holiday 2017. Let’s go!

According to a 2016 Gallup Poll, Millennials have the lowest level of customer engagement across the industries that Gallup tracks. Gallup estimates that only “25% of millennials are fully engaged customers”, leaving brands to wonder how to engage the remaining 75%.

Gone are the days when when just posting and publishing frequently was enough. Now, with all the clutter on every form of social media, not only does your content need to be eye-catching, it also needs to be interactive and engaging.

As the younger generations shift their focus to work and individual production, their spending and buying habits shift as well. The Gallup Poll shows that while “71% of traditionalists and baby boomers consider themselves fully engaged with specific brands, only 53% of millennials and Gen Xers consider themselves fully engaged.”. Gallup further ranks each generation by their engagement, and found that “millennials tend to be more loyal and profitable when fully engaged,” as compared to other generations.

It is clear that if the success of a business relies heavily on millennials, understanding how to engage more than 25% of them is necessary for success. Even if a company relies on traditionalists and baby boomers for their profits, it is important to learn to adapt marketing plans as times change.

Consequently, companies need to strengthen their engagement and loyalty with millennials. Here are some tips.

Tips for Marketing to Millennials:

• Mobilize Your Efforts. 85% of Millennials use smart phones. Ensure your content is optimized for them.
• Think Like a Millennial. Understand what channels they frequent and how they interact on them. Make sure you are speaking to them and hitting all touchpoint.
• Content is Key. Give them valuable, interactive, meaningful, honest content about your brand and your story. Tell a story – millennials want to engage.
• Listen and Adjust. Listen to what they are saying, and be flexible and ready to adjust your plan when necessary.

Ensure your business isn’t missing this important millennial demographic. We here at Front Porch Marketing are ready to help!

Marketing misconceptions happen. We are so grateful that our clients partner with us so we may help them know what is reality in the marketing world to make a difference in their businesses’ topline.

We work with amazing CEOs and business leaders. They are forward-thinking, move at light speed and want to make s*^! happen for their businesses. There are moments though that make us cringe and then we have to either just bust out loud or ask them to stand up and dance it out before we bring them back to reality.

4 Marketing Misconceptions by CEOs & Business Leaders

1. Your one person Marketing Manager or Marketing Director can do it all. When you are able to start building a marketing team, that rocks. But, please be real. Your marketing person should be responsible for setting a strategy and plan, but, ODL, they need help to execute it all.
2. A marketing calendar is a plan. Nopey. No. You can do a lot of things but if they are not on strategy, not focused on the goals, not delivering your targeted messages, you are wasting your time and resources. Go deep or go home. Fewer deeper is especially important for small businesses and startups.
3. Media relations alone will not deliver the results you need. There are many tools in the marketing toolbox. Media relations is an effective one, but it cannot stand alone. Editorial is fab but one well placed story isn’t going to drive the topline.
4. You are a Creative Director. CEOs and business leaders are brilliant people. They are driven, they are talented, they are creative. But there is more that goes into a logo, an ad, etc., then just your thoughts of beautiful images on a page. Know your brand architecture, define your brand standards, refer back to your marketing plan, and, for the love of Pete, fill out a creative brief and let the creatives do what they do.

Marketing misconceptions happen. The best business leaders share their thoughts and adapt to constructive criticism.

Be open to dispelling marketing misconceptions. That’s when the business magic will happen. That’s music to our ears.

Here on the Porch, social media marketing is king. A strong social media plan is key to a healthy, robust presence on-line – which in turn leads to increased brand recognition, increased brand loyalty, more traffic, and ultimately more customers.

Using social media to grow your business can seem like a daunting task. But it needn’t be! Here are our 6 top tips for developing a strong social media presence:

• Have A Social Media Plan for Each Channel. Please people, don’t just create one type of content and blast it across every social platform! Identify your audience and your goals for each platform – they are very different creatures. Ensure your posts are true to your brand and strike the tone you wish to convey. Develop a calendar and stick to it.

• Create Meaningful Content and Deliver it Consistently. Quality content that excites and engages is worth its weight in gold. Make sure everything you post is valuable, relevant to your audience, helpful, and/or entertaining. And get it out there consistently!

• The Key Word in Social Media is Social – Interact! Engaging with other users on a regular basis is key. Like people’s posts. When people comment, reply! Comment on other people’s posts. Retweet. Give people a shout out! Encourage communication and conversation.

• Optimize Your Content with Visuals and Links. Visuals grab people’s attention, so don’t neglect this important piece of the puzzle. Photos, infographics, memes, videos – all valuable tools. Mix it up. Then don’t forget to drive traffic back to your site! Always link back to your products and services.

• Blog, Blog, Blog. We can’t stress this enough. Develop blog posts that are easy to read,  highlighting ideas that are interesting and thought-provoking. Creating original content in the form of blogs is a win-win! Don’t become overwhelmed, blogs don’t have to be long. Just do it!

• Get Your Entire Team In On the Action. Everyone has a valuable point of view and cache of experience, so encourage everyone to help your marketing efforts. Get them to blog and share their expertise. At the bare mimimum, ask them to follow and comment on the social profiles of your company and your clients.

We always say, marketing is more of an art than a science, and that is true! Take the human approach when developing your social media strategy – it will pay dividends!