From day one of my FPM internship, I quickly realized the importance of active learning and most importantly active application. The world of marketing thrums on the excitement of people bringing new ideas to life and sharing them with others. It’s only natural that this excitement creates a lively and dynamic environment where you learn lessons as quickly as you apply them.

Along this journey of active learning and active application, I was able to stretch myself in new ways. From trying to figure out how to prioritize your tasks to navigating uncharted waters, I give you – the ultimate list of lessons.

Top 5 Ultimate Lessons Learned

Ultimate Lesson #1

Don’t be afraid to ask questions! Whether you get a job in the business world or take your neighbor’s dog on a walk, everything is a learning journey. When you don’t know what a certain word or task means, ask for example pieces. Once you see examples, you’ll be able to tweak your work as you go. By being open about your confusion, you’ll be able to get more clarity and open the channel of communication with your team.

Ultimate Lesson #2

Embrace your mistakes! No one is perfect – we are all human. Although we strive for perfection, the only way to get better is to learn from your mistakes. Aim for a more efficient and effective thought process the next time you get a task you have trouble with. Undoubtedly, practice makes perfect!

Ultimate Lesson #3

Communication is key! A million and one things happen throughout the day and you can’t expect everyone to know what you are doing, nor can you assume that once you are done with your task that there isn’t more to be done. When you effectively communicate throughout the day with your team members, everyone is able to be on the same page. As a result, better teamwork is able to unfold.

Ultimate Lesson #4

Time management is KEY! When you are delegated multiple tasks with multiple deadlines, it’s imperative to write down a to-do list. Write the list from most important to least important and work your way down to increase efficiency. By creating this list, you’ll be able to track your progress throughout the day and create a drafted timesheet. At the end of the day, a completed list can give you the best feeling of accomplishment.

Ultimate Lesson #5

If you’re on time you’re 10 minutes late! When there is a time set for a meeting, client call, or even deadline, always aim to be present, poised, and punctual. Show initiative by being early. You’ll need those extra minutes for a bathroom break that would have overwise left your client awkwardly waiting for you at the front or needed when you attempt to submit a project right on the deadline but then your computer dies. Without a doubt, you never know what may happen so it is always best to be prepared with a pocket of time.

Conclusion

From being a senior at Baylor University to being an intern at Front Porch Marketing, I’ve used these pockets of wisdom in many facets of my life. These lessons have served me in more ways than one and now my hope is that they will serve you. May you flourish in all of your future endeavors!

Next up in the Rocker Spotlight series is Front Porch Spring Intern Sarah Kiburz! A recent grad from the University of Arkansas, Sarah gives us the scoop on her internship and all things marketing.

What is the biggest misconception about marketing today?

That it is pushy and unwanted. People think marketing is all about selling something, which is partly true, but it is more so about meeting people’s needs.

One of the biggest lessons you’ve learned throughout your career?

Be confident and assertive! It is okay to highlight your accomplishments in order to get noticed. Hard work goes a long way, but you can’t expect people to note every good thing you do. Speak up and be your own advocate!

What does good marketing look like?

Good marketing meets the customer where they are. It connects on a deeper level, is expertly timed, and highlights the purpose behind the business.

If you could be anywhere in the world right now where would it be?

Either on a beach in Maui or watching a Broadway musical in NYC.

If you could describe yourself in three words what would they be?

Loving, thoughtful, driven.

What is your favorite thing about FPM?

As Front Porch’s Spring Intern, I am able to work diligently on projects with minimal supervision. It is a great feeling when your boss trusts you and your work!

In what ways does the team at FPM have aligned values?

The team at FPM has aligned values in that they truly believe in the clients they work with. They establish deep relationships and are therefore able to create meaningful, high-quality work that resonates with customers.

Your goals for FPM?

I hope Julie and the team can continue to grow the business by adding clients and potentially expanding the team to take on a whole host of new clients. They are some of the busiest people I know, and they love a challenge!

How would you describe the culture at FPM?

I would describe the culture as incredibly inclusive. The team is a tight-knit group that likes to have fun, but everyone gets down to business whenever necessary. It is a fast-paced work environment where there is always something that needs to be done.

How does FPM differentiate itself from other marketing companies?

FPM has an incredibly experienced team that acts as a powerhouse when it comes to meeting clients needs. They differentiate themselves with a casual and humorous approach to marketing but are no strangers to hard work.

Fun fact?

I am musically inclined! I danced(mostly ballet) for 12 years and played the violin for 6 years, which I have been wanting to pick back up. 😊

Continuing on in our Rocker Spotlight series is Front Porch Lil’ Rock Maria Gregorio, who will share her insights on her own career and her experience on the Porch.

What is the biggest misconception about marketing today?

People want quality marketing for very little money. Cheap and great quality don’t really go together.

What advice would you give to someone struggling with creating a brand identity? 

Sit down, talk with customers, friends and colleagues. Have lots of post-its and pens around. Branding can be a tedious process but worth it in the end when you know who you are as a company and what you stand for.

One of the biggest lessons you’ve learned throughout your career?

Keep learning and growing. If it looks like you can’t grow or learn in your position, its time to look elsewhere.

What does good marketing look like?

Responsive, meets the customer where they are, makes you smile.

If you could be anywhere in the world right now where would it be?

My parents’ house in the Philippines.

If you could go to dinner with one person living or dead who would it be?

My grandpa (deceased).

If you could describe yourself in three words what would they be?

As the Front Porch Lil’ Rock nickname hints, I am short, funny, and quirky.

What is your favorite thing about FPM?

No commute! Seriously though, that we get to do interesting, creative work for great clients.

Tell me about a major milestone in your life?

When my husband visited me in college, Memorial Day Weekend 2001. We have been together ever since.

In what ways does the team at FPM have aligned values?

I think we’re all straight shooters who want to do great work and do right by people.

Your goals for FPM?

Grow the business and continue helping small businesses achieve their dreams.

How would you describe the culture at FPM?

We are a fun group who work very hard and genuinely like being around each other. That’s not something you see every day in other workplaces.

How does FPM differentiate itself from other marketing companies?

I think that judging from our quirky titles and the name of our company, people can tell that we like to do things a little differently. It does sound a little “folk-sy” but we just want to do great work for companies we believe in.   

Fun fact?

I have never lived in one place for more than four years. (military brat/railroader wife) And I used to do acting competitions in high school. I liked playing the villain 😈

In times of uncertainty, it can be easy to focus on the negatives. Economic downturn, job loss, and our loved ones getting sick are certainly reasons to be feeling distraught. While these feelings are normal, an important shift in our thinking is crucial to survive this fork-in-the-road and come back stronger than ever. There are positives of the pandemic that should be accounted for, and I am here to highlight these for you!

Positive #1: Experiencing and appreciating the little things

Now that we are all on house arrest, it gives us the opportunity to get outside more. Maybe you are getting to know your neighbors and even family members better. Yay for lawn happy hours! This positive of the pandemic has instilled in us a better sense of localism. It also helps us realize how interconnected we are and (hopefully) allows us to recover a sense of society.

Positive #2: We are more in touch with our networks!

A perfect example of this is my family’s weekly Zoom call. Before COVID, I wouldn’t hear from or see my family in Dallas for months at a time. This crisis has opened a new channel of communication for my family and allowed us to check up on each other frequently. We all have technology to thank for this!

Positive #3: Surprising effects on climate change

Another positive effect COVID-10 has had is fewer carbon emissions, potentially saving around 300 MILLION tons of carbon emissions per year. Not to mention all the other awesome benefits such as work/life balance and decreased traffic congestion! Air quality has improved in areas of lockdown, and carbon emissions are down in China. From February 3^rd to March 1^st they experienced a 25% decrease in emissions.

Positive #4: Our responses to future pandemics should improve

Our current situation has exposed shortcomings all around, including test kit accessibility and a faster global response. Taking what we have learned from this pandemic, there is all the more reason to be more prepared in the future.

Positive #5: It has encouraged altruism

Celebrities and athletes have made considerable donations to those taking a hit by the pandemic, and that is just naming a few. Some major health insurers have also promised to cover care and testing related to COVID-19. Our client Faith Family Academy has approached the the situation with immediacy, and teachers have made generous food donations for their students, as well as other restaurants such as Cane’s!

Overall, we don’t want to dismiss your normal and expected feelings of despair during difficult times. However, we also need to shed light on the positive opportunity the pandemic has presented us. Let’s turn a new leaf and embrace these positives today!

The Before and Now:

E-learning has affected students today in both good ways and bad. Before e-learning I was up at a set time each morning, took the bus to and from class, and had my whole day carved out. There was a distinct accountability system, where I was obligated to show up to class to get notes and participation points.

Now, classes are set up via recorded lectures or live video conferences. I can ask questions in the chats during live lectures and email if I am confused on the recorded lectures. It has shortened the length of most of my classes because we are not directly interfacing. Test schedules remain the same; exams are proctored and timed, using Lockdown browsers. I have less of a schedule, making things harder to time-manage.

What I like/miss about e-learning today? Benefits vs. how it could be improved?

What I like about e-learning is that I save time not traveling to and from class and I have more “free time.” I also don’t have to be up at a given time, I can watch prerecorded lectures at my convenience, and tests are open book.

What I miss about in-person classes is seeing my friends during my classes, walking the campus, interfacing with professors, getting off topic with entertaining teachers, and having a set schedule.

Benefits of e-learning include time spent going to class can be used elsewhere, certain tests are easier, and I can take time to do things I wouldn’t normally do (ex: go to a park, walk a trail, explore Mt. Sequoyah).

Areas of improvement for e-learning today include live lectures to help with questions that need to be addressed. It would be beneficial if classes with recorded lectures could go live once weekly. This also may help with understanding material if one is directly interfacing with the professor. Also, I would appreciate potentially adjusting the test material such that it is not significantly more difficult than any in-class test would be.

Lessons that are applicable to business and working from home:

Lesson 1: Just because you technically have more free time, it may not feel like it. With E-learning today, you must become a time-management expert! It is so easy to procrastinate if one is not physically going to class or work. We are more productive when our work is public rather than private!

Lesson 2: Nail down a routine- whether it be waking up at a specified time each day, setting working hours, or scheduling breaks in between work. Routines keep you on-track, motivated, and they deliver results.

Lesson 3: Keep your videoconferencing as close to “normal” as possible. Test the software before you schedule a call so that if it needs finetuning you are not wasting other people’s time. Be professional and minimize distractions! If you know your dog will bark when the mailman comes, either put yourself at the opposite end of the house or put the dog up while you videoconference.

Whether we realize it or not, E-learning affects students today. Awareness of these small changes can lead to improvements in productivity. Taking advantage of the benefits may change your working or learning style for the better.

Marketing insights are ever changing in the year 2020. Front Porch Marketing is nine this month! To open our celebration, we thought it would be fitting to look at nine marketing insights to help grow your brand and top line. Are you on track for steady, long-term growth?

Nine Marketing Insights to Grow the Top Line

1. Brand architecture is paramount. Think of your brand like a pyramid and focus first and foremost on the base level. You can alter the other pieces and levels as needed, but the base must remain solid and stable. Need help designing that base? Start with a branding exercise.
2. Referrals are fabulous, but how do you grow them? According to a TrueSpace and Gallup study titled the Five Conditions Assessment, slow and steady (and a tight focus on your market), wins the race. “The project’s data shows that the tighter a company’s focus on its market, the stronger its revenue will be,” according to Charles Fred, TrueSpace chairman and chief executive.
3. Be consistent with your marketing. Shift your time frame and focus on long-term ROI, not just the instant gratification that comes with getting a flier or social media post out right now. For your brand’s long-term growth potential, consistency – in colors, words, logos, etc.- is key. Along those same lines, one single marketing campaign isn’t your silver bullet.
4. Blogging is alive and well. Choose your Medium (pun intended!) based upon your target audience’s preferences and vary your content to avoid direct product advertisement only, and blogging is still a huge piece of the inbound marketing trifecta.
5. Don’t underestimate the power of email marketing. Period. As the second piece of the trifecta, personalized email marketing is a direct, inexpensive and easy way to generate leads. Want to double down and double your leads? Of course, add automation.
6. Social media rounds out the trifecta. Social media’s influence has grown so much over the past nine years. With its ability to connect brand and audience through real-time interaction, social media is a hugely successful marketing tool. In other words, it is another avenue through which consistent, organic content can “give you wings” without exclusively hacking your own product. For instance, ask Red Bull.
7. The printed piece is not archaic. Direct mail, business cards, handouts and personalized birthday and holiday cards work. There is something timeless about printed pieces, particularly if your target audience tends towards paper over electronics.
8. No matter the size of your marketing budget, you can make your mark. For instance, social media, blogging and e-mail marketing mean anyone with a dream and a solid plan can connect with others quickly, easily, and cost-effectively. Don’t let minimal marketing dollars hold you back. Therefore, use the budget you do have effectively by building the right partnerships to execute solid marketing plans.
9. Teamwork makes the dream work. On the porch, we don’t take this lightly. In other words, we truly believe that to whom much is given, much is required. Giving back to our communities and supporting each other is a cornerstone of our personal and professional lives. Of course, make it a priority to connect with those around you.
   

Thanks for NINE FINE years!

Above all, we are only able to celebrate nine years on the Porch because of our clients, advocates, friends, family and team. A heartfelt thank you to each of you – past, present and future. Of course, we love what we do and are ready to rock with you this year!