Crafting an effective media pitch is both an art and a science. Whether you’re a seasoned PR professional or just starting to build media relationships, your pitch can be the difference between securing valuable coverage or getting lost in the shuffle of a journalist’s inbox. Below, we break down the essential steps for writing a media pitch that captures attention and gets results.

Step 1: Verify the Newsworthiness and Accuracy of the Media Pitch

Before you even begin writing, take a step back and ask yourself: Why is this news important right now? Media professionals receive hundreds of pitches daily, and the ones they choose to cover must be timely, relevant, and impactful.

• Make it newsworthy: Review current trends and hot topics in the news cycle. Your pitch should connect to something relevant—whether it’s an emerging trend, industry shift, or a human-interest angle.
• Back it up with facts: Every claim you make in your pitch should be verifiable. Always attribute statistics, quotes, or data to credible sources. This not only builds trust but also saves the journalist time fact-checking.

Step 2: Write a Concise and Compelling Subject Line for Your Pitch

Think of your subject line as the headline of a news article. It needs to grab attention immediately or risk being ignored.

• Be brief: Keep it under 60 characters to avoid being cut off, especially on mobile devices. Journalists scan their inboxes quickly, so clarity is key.
• Avoid jargon: Use simple, clear language that anyone can understand, even if the topic is technical.
• Highlight news value: What’s in it for the journalist and their audience? Make that clear upfront.

Example:
“New Study Reveals 60% of Consumers Prefer Eco-Friendly Packaging”

Step 3: Capture the Journalist’s Interest in the First Line

Once your subject line convinces them to open the email, the first line of your pitch needs to keep their attention.

• Get to the point: You only have about 9 seconds on average before the reader moves on. Hook them with a compelling statement or question that piques their curiosity.
• Preview the story: Offer a quick snapshot of why this media pitch is relevant and why it matters to their audience.

Example:
“Imagine reducing your company’s carbon footprint by 50% — without increasing costs. Our new report shows how businesses are doing just that.”

Step 4: Identify and Target the Right Media Contacts

Even the best pitch will fall flat if it lands in the wrong inbox. Targeting is crucial.

• Do your homework: Build a media list of journalists, bloggers, podcast hosts, and influencers who cover your industry or niche. Look for people who have previously written about topics similar to your pitch.
• Personalize your outreach: Address the journalist by name and reference their recent work when appropriate. A tailored media pitch shows respect for their time and increases your chances of a response.
• Avoid general email addresses: Sending pitches to info@ or editor@ email addresses is rarely effective. Find the specific contact who covers your subject area.

Final Thoughts on Crafting a Winning Media Pitch

Writing an effective media pitch requires a blend of strategy, empathy, and precision. By ensuring your story is newsworthy, crafting a sharp subject line, engaging your reader right away, and sending it to the right person, you set the stage for successful media coverage.

Remember: Journalists are looking for stories that will engage their audiences. The more value and relevance you offer them, the more likely they are to say “yes.”

Most people associate direct-to-consumer (DTC) marketing with eye-catching branding, emotional storytelling, and engaging social media tactics. Meanwhile, B2B marketing often leans on logical arguments, technical details, and dry case studies. But what if B2B brands borrowed some of the best tactics from DTC companies?

By applying DTC strategies, B2B brands can create more engaging, memorable, and impactful marketing. Here’s how.

Build a Brand, Not Just a Business

DTC brands focus on identity and emotion. Many B2B brands focus too much on their product and not enough on their brand identity.

Example: Just think of how some of these companies — like Chewy, Hims & Hers, and Warby Parker — have cultivated strong brand personalities.

Key takeaway: Develop a strong, recognizable brand voice, mission, and aesthetic  — something that resonates beyond just your product or service. B2B customers want to buy from brands they trust and connect with, not just vendors.

Humanize Your Messaging Like a DTC Brand

DTC brands speak to customers, not at them, using casual, relatable language. In contrast, B2B marketing often defaults to corporate jargon and overly complex messaging.

Example: Instead of saying, “Our enterprise solutions optimize workflow efficiency,” say, “We help teams work faster and smarter — without the headaches.”

Key takeaway: Write like a human, not a business textbook. Buyers are still people, even in B2B.

Prioritize Customer Experience, Not Just Sales

DTC brands thrive on seamless, enjoyable experiences—from website UX to packaging to post-purchase engagement. B2B buyers also expect ease and efficiency, yet they often deal with clunky websites, slow response times, and uninspired content.

Example: Slack disrupted the enterprise communication space not just with a great product but with an intuitive design and customer-first mindset.

Key takeaway: Treat every touchpoint like an experience, not just a transaction.

Leverage Social Media Beyond Just LinkedIn, Like a DTC Brand

DTC brands dominate Instagram and TikTok — not just for selling, but for building a community. B2B brands often limit themselves to LinkedIn and corporate blog posts.

Example: Shopify’s playful and engaging social media presence on multiple channels, which makes business content feel accessible and fun.

Key takeaway: Don’t be afraid to show personality and engage where your audience spends time.

Focus on Storytelling Over Features

DTC brands make their customers the hero of the story (e.g., Nike’s “Just Do It” campaigns). B2B brands, on the other hand, tend to list features instead of crafting a compelling narrative.

Example: Instead of “Our CRM software has AI-driven analytics,” say, “Imagine cutting your admin time in half so you can focus on growth.” For our B2B client Integrated Advisors Network, we create on-going stories featuring IAN advisors. These stories are relatable and demonstrate the passion and drive that their advisors have for their own businesses that IAN helps support.

Key takeaway: Lead with the impact your product has, not just its specs. What’s in it for your customer? How are you making their lives better?

DTC Brands Embrace Video and Interactive Content

DTC brands lean heavily on short-form videos, influencer collaborations, and interactive content to capture attention. B2B brands still rely too much on static PDFs and lengthy white papers. Can that information pivot into a more entertaining, relatable format?

Example: HubSpot creates bite-sized, engaging video content for YouTube and social media rather than relying solely on long-form blog posts.

Key takeaway: Experiment with video, interactive quizzes, and engaging formats to make your content more dynamic.

Win Like a DTC Brand

B2B marketing doesn’t have to be dull, robotic, or overly complicated. The best DTC brands win because they connect emotionally, simplify messaging, and create unforgettable customer experiences. By borrowing these tactics, B2B brands can stand out, engage their audience, and drive long-term loyalty. This year, think about: What’s one DTC marketing tactic you think could work for your B2B brand?

First of all, a strong logo is a crucial part of branding, but it’s not the full picture of your marketing communications. Many businesses stop after getting a logo designed, thinking they’re set for success. In reality, a logo is just the foundation of your brand home — it’s what you build up around it that creates a memorable and effective brand.

So, what marketing communications do you actually need to support your brand and ensure consistency across all touchpoints as well?

Key Elements Beyond a Logo

1. Brand Messaging & Brand Voice Guidelines

Your visual identity is important, but your brand voice is what gives your business personality. In reality, a well-defined brand voice ensures consistency and a cohesive message across all platforms, from social media posts to email campaigns. Overall key elements include:

• Mission statement: why does your brand exist?
• Core values: what principles guide your business?
• Tagline or brand promise: a short, memorable phrase that sums up your brand.
• Tone of voice: should your brand sound professional, playful, authoritative, or conversational?

2. Website & Digital Presence

Your website is often the first impression people have of your brand. After all, it’s your digital office. Therefore, welcome people in! A well-branded website might include:

• Consistent typography and color palette: match and support your logo.
• Clear, compelling copy: speak to your audience’s needs.
• A strategic homepage: immediately communicates what you do and why it matters.
• SEO-optimized content: help people find your brand online when they type into a search engine.

3. Social Media Branding

Every social platform is an opportunity to reinforce your brand identity with digital marketing communication. Beyond using your logo as a profile picture (avatar), you could create:

• Branded cover images & templates: for posts and stories.
• A defined content style: are your posts inspirational, educational, or entertaining? Are you using video marketing?
• Consistent brand voice: build recognition and trust over time with captions and responses.
• Content calendar: plan your posts in advance to leverage business milestones.

4. Business & Marketing Collateral

Next, your brand needs to be cohesive across every touchpoint, including physical and digital marketing materials. Even small details like branded invoices or packaging inserts help reinforce your identity. In this category, some must-haves include:

• Business cards: still a powerful networking tool.
• Brochures or one-pagers: great for in-person meetings and events.
• Pitch decks or presentations: professionally designed slides make an impact.
• Email signatures: a small but powerful branding opportunity.

5. Email & Advertising Templates

Every ad or email you send is a chance to build brand recognition. Therefore, consider:

• Branded digital templates: for newsletters, and sales promotions.
• Consistent print and digital ad creative: again, match your brand colors and tone.
• Landing pages: continue the look and feel of your website, but for special events, promotions or initiatives.

6. Customer Experience Touchpoints

Looking past marketing materials, your brand should next be reflected in every customer interaction — even how you greet customers in-store or on calls. So in addition, consider branding elements:

• Customer service responses: Branded email templates and a consistent tone.
• Packaging design: Unboxing experiences create lasting impressions.
• Automated messages: Order confirmations, appointment reminders, and follow-ups.

7. Unconventional Marketing Communication Touchpoints

Finally, beyond the usual marketing materials, some of the most memorable brand moments happen in unexpected places. Sometimes, the smallest details leave the biggest impression. In short, the more your brand feels alive across all touchpoints, the stronger the connection with your audience. Hence, here are some unique ways to reinforce your brand identity:

• Branded Wi-Fi Network Name: If you have a physical location, renaming your guest Wi-Fi to something fun and on-brand (e.g., “Caffeinated_WiFi” for a coffee shop) adds a small but clever touch.
• Custom Hold Music or Voicemail: Instead of generic hold music, why not reinforce your brand’s personality with a custom message or a carefully chosen playlist?
• Unique Job Titles: Instead of “Customer Service Rep,” what about “Customer Happiness Hero”? Use titles to reinforce brand personality. Indeed, just ask Julie, our Chief Rocker.
• Branded Auto-Responses: Even automated out-of-office emails or chatbots can carry your brand’s tone. So instead of “We’ll get back to you soon,” we might say something fun, like, “We’re out on the Porch—expect a reply in 24 hours!”
• Surprise & Delight Moments: Send an unexpected thank-you note, add a quirky Easter egg to your website, or include a handwritten note in a shipped package to make your brand feel more personal.

Marketing Communications Can Help Build a Cohesive Brand

A logo is just the start of your brand’s identity. So overall, to build recognition and trust, you need a fully developed marketing communications strategy that extends across every platform and touchpoint. By creating consistency in visuals, messaging, and customer interactions, you ensure that your brand isn’t just seen — it’s remembered.

Cheers to February 2025 and the marketing investments our clients are focused on in this new year.

Last year was weird. If it wasn’t for your business or brand, please share. Because this weirdness has been a topic of conversation with our peers, industry leaders and current and prospective clients. From a business to business and business to consumer standpoint, sales were all over the place.

And, not stating lightly, the weather had its impacts in 2024. We are forever grateful to work with amazing leaders and businesses who suffered significant impact from weather disasters. From droughts to fires and hurricanes and everything in between.

Even now in 2025, we have some clients questioning what is happening in their industries and why. Trends are bucking historical performance.

Here’s What We Do Know About Marketing Investments

Starting Front Porch Marketing in 2011 was a calculated risk. The labor market was weak. There was low consumer demand. And unemployment was high. However, this entrepreneur took the leap. If you can do it now, you can make it anywhere was the mantra.

This year is harkening back to that time. Not an economist nor do I play one on TV, but this time and space feels familiar.

Strategic Marketing Investments Our Clients Are Leaning Into in 2025

1. Brand architecture is the guidepost. This creates internal conviction. Brands must concentrate on this internally before communicating externally.
2. Brand storytelling is paramount. This builds trust. It builds awareness. It will have a lasting impact.
3. Evaluating existing star clients or customers. What brought these rockstars to your business services or products? Where did they come from?
4. Marketing tactics that garnered return in the past. As business leaders and entrepreneurs, it is easy to chase the newest shiny object. But don’t forget the marketing truths. The numbers don’t lie.

Want to sustain or grow your business? Invest more in branding and marketing.

So, I leave you with this dear readers: Creative, collaborative problem-solving has been and continues to be golden. Leaders and the right marketing partner can navigate the most complex of challenges together, making successful marketing investments for growth. With agility and innovation, the sales will follow.

Stay true to your brand and as a business leader, be real. Use your brand architecture as the guidepost. If it isn’t defined — for heaven or the universe or whatever — call us and let us help.

Embrace change. The growth mindset and calculated risk taker will see topline growth. With your eye on the prize and thoughts on what we have shared here, no matter what is going on in our economy, your business will succeed.

The narrative of your brand storytelling and messaging builds an emotional connection with customers and clients — and should not be overlooked. This is a powerful marketing tool you can use to differentiate your brand from your competition, and so much more. Once upon a time can grow a brand from a garage band to a full symphonic orchestra. From a video on a phone to a full-fledged blockbuster movie, and happily ever after.

Strengthening Brands Through Storytelling

Recently, two new clients reached out to us to strengthen and grow their brands. These two leaders — one a mid-sized manufacturer and the other a non-profit founder — realized their vision and mission weren’t being articulated strong enough. Their narratives were powerful, but were not being communicated in the most impactful way both internally and externally.

And these business leaders knew Front Porch Marketing would activate their superpowers to propel their brands to realize business results. These results included internal alignment, engagement, increased brand awareness and increased revenues.

Over the holidays, I was reminded of the power of storytelling by watching movies and listening to music.

Storytelling Connects Us Using Music and Movies

Courtesy of my daughter’s prompting, she and I enjoyed watching movies and listened to great music over the holidays, among other things. These experiences always remind me of the power of brand storytelling. And the success so many brands have had by doing it well.

Memorable Storytelling From Past to Present

“Let’s go to the movies, Annie,” to quote the great Daddy Warbucks. Growing up, my parents took me to musicals at The Muny and The Fabulous Fox in St. Louis, Missouri. One of the many shows I saw was Annie. My middle name before I got married was Ann. My mom thought it was cute to call me Annie any chance she could.

Wicked … the movie vs. the musical? From an early age, I was hooked on The Wizard of Oz. It could have been the ruby slippers. Who doesn’t love a good shoe? I cast myself in the garage version of The Wizard of Oz. I still can recall most of Dorothy Gale’s lines. But I had no idea what happened before Dorothy followed the yellow brick road. Whoa, there was a lot. And thanks to Wicked the musical I know the story behind the story. It was genius storytelling.

And, then came the movie this year. And it was only part one. Sign me up for part two right now. And kudos to all things Wicked the movie. The actors, the sets, the music. All of it.

Stories I’ll Remember From This Year

Red One, I thought it was brilliant. Who doesn’t want the Rock and that Captain America to save Christmas? An E.L.F. — Extremely Large and Formidable — operative joining with the world’s most accomplished tracker. As well as all the other special forces for the tooth fairy and other mystical creatures. To quote Jimmy Fallon, “Come on, bud.” So good.

And, the explanation of the North Pole? “Beam me up, Scotty.” The North Pole is a much cooler place than I ever imagined — such imaginative storytelling in this movie. The portals in the toy shop! I told Audrey I was going to start working at one. She didn’t think that was a good idea. And as far as Santa’s reindeer go, this is the only movie that I can recall that portrayed them so well. They are true forces of nature. That movie was a master class in storytelling!

Oh, and of course, Taylor Swift was a highlight of our holiday experience this year, again due to my daughter. She brought Taylor’s music back into my life. Also, thanks to my sweet girl, we have a forever memory of attending The Eras Tour in Miami, Florida. Um, excuse me for this but, “It was rare. I was there. I remember it.”

Telling The Right Story Endears Audiences

Taylor Swift is the GOAT of storytelling. She somehow connects with both an 11-year-old and a, cough, 50- something adult, in similar and different ways. Long live her words, music, talents, vision, inspiration and engagement. She is the epitome of bold, memorable storytelling.

If you are in doubt, listen to The Tortured Poets Department, which much to my daughter’s chagrin I sometimes call The Tortured Poets Society, because of my age (Dead Poets Society). I am sure the great Taylor Swift knows the magic of this movie, and realizes the impact that it had on a generation.

Waxing lyrical about brand storytelling and messaging through the lens of my holiday happenings seems like a great way to start the year on a positive note. I hope this idea of storytelling resonates with you too. If so, let us know. Or, share it with a business or nonprofit leader you know who wants to grow their businesses beyond a garage band.

Looking to plus up your small business marketing in 2025? We’re ending this year with a wrap-up of blog posts that will help you do just that. From trade shows to content marketing, here’s a go-to of explainers, checklists and reasons to get started.

Maximize Trade Shows and Conferences

Pump up your small business presence in the industry marketplace by getting the most out of the trade shows and conferences you’ll be attending. Utilize pre-, during-, and post-event social media and more.

Pitch PR Stories to the Media Like a Pro

Build a strong relationship with the media that matters to the growth of your small business. Find out who to pitch to, what they’re looking for and best tips and tricks to grow your company’s voice-of-authority in your space.

Content Marketing for Your Small Business

What is it and why do you need to be doing it? When you create a content marketing eco-system of blog posts, social, newsletters and CRM you’ve got a winning content formula for attracting and keeping loyal customers engaged and informed.

How to Manage Your Small Business LinkedIn Profile

Not sure what to do to share your wealth of knowledge, attract prospective clients and employees and expand your presence in your industry? We’ve got quite a few tips on managing your LinkedIn profile.

Strong Branding for Small Business

From Brand Guidelines to tip for marketing your business with photography, a website refresh, a visual identity, or creating a powerful brand voice, Front Porch has you covered. Read up on building the brand you’ve always dreamed of with insider information.

The How-To for Producing Small Business Videos

Video marketing is the current gold-standard for social, websites, and more. Not sure how to plan and produce videos showcasing your small business or product? Use our checklist to get started highlighting your best features.

And that’s just the tip of the blog iceberg! In the new year, we encourage you to look for the answers to your small business marketing dilemmas on our blog — we try to cover every aspect of marketing to help you go further and accomplish more. And if you need help or have a question, we’re here for you! Here’s to a successful 2025!

Collaboration is inevitable, whether in our careers, schooling or social life. This past semester I have worked to find balance between my schooling and work. Through this, I’ve gained valuable insight into how brainstorming, critiques and suggestions are all necessary to reach meaningful results.  

Growing up, I had a difficult time taking suggestions or criticism of my work. I was quite a perfectionist in that I couldn’t help but feel that any critiques were slightly personal. Yet, as I’ve grown creatively and gotten to work with other talented creatives, I’ve shifted my perspective on collaboration. My mindset has changed from previously becoming discouraged to now feeling motivated to improve. Here are some tips that have stuck with me that I keep in mind during any project I work on.  

Tip 1: Critiques are not a Criticism of your Creativity 

In my graphic design course, my work is regularly displayed to the class for my classmates to comment on. Going into my first critique session, I was terrified for my work to be perceived by others. But after listening to the critiques and making the changes to my work, I’m able to see both aesthetic and practical improvements. This has shown me that critiques should not undermine your creativity. Ultimately, you’ve already done the work that becomes the base for any critiques you may receive. You were able to create something worth discussing and that people want to see grow to its best potential. No project is perfect from the jump, and sometimes it takes multiple sets of eyes to notice things you haven’t.  

Tip 2: Don’t Hold Back Ideas  

Growing up, I tended to hold back my ideas unless I felt confident that they would impact the conversation at hand. I became hard on myself when it came to brainstorming, often thinking that if I shared an idea people didn’t use, it was a waste of time. Recently, I’ve come to learn how harsh I was on myself and now understand the value of sharing any relevant ideas that come to mind. You never know whether your idea will have that big impact unless it’s shared, and if it doesn’t, that’s ok! Most of the time, our ideas become catalysts for others to expand their thought process. Great solutions are discovered from bouncing ideas off of one another.  

Tip 3: Push Yourself to Think Past the Safe Choice 

The most important thing to ask yourself when working on a project is if the work is a good reflection of your company. This requires you to consider your audiences and stakeholders, recognizing what they want from your business and prioritizing that. By fully understanding your audience, you can experiment creatively with your messaging. Although it’s important to stick to a cohesive brand voice, don’t be afraid of creating content outside your norm. This could mean hopping onto current trends or trying out a new advertising campaign; regardless, audiences want to see fresh, entertaining content. This is another area in which conversation is key. Speaking with others and gathering multiple opinions is the best way to grow creatively without straying away from your brand image. 

Collaboration is the backbone of the creative process. With each critique or suggestion, we learn more about our craft and improve our skills. It’s important to trust those around you, for that trust fosters innovation and can motivate groups to work towards a common goal. So, don’t be afraid to speak your mind, ask questions and learn from others — you never know which ideas will spark successful content. 

Small business owners pour their hearts into their businesses, so it’s no surprise that branding and messaging often feel deeply personal. But here’s the truth: effective marketing isn’t about what you like — it’s about what resonates with your audience. A message that caters to your audience’s needs, desires, and emotions is what drives connection, loyalty, and sales.

Yet, business owners sometimes unintentionally center their messaging on themselves or their products, missing opportunities to truly engage with their target audience. Shifting focus to your audience helps avoid two common pitfalls: talking too much about yourself and focusing solely on the product.

Why Audience-Centric Messaging Matters

Think about your favorite brands. Do you love them because they talk about how great they are? Or do you love them because they speak directly to your needs, solve your problems, or make you feel something?

Great messaging connects with people by addressing their emotions, solving their pain points, or helping them imagine a better future. It says, “We see you, and we’re here for you.” For small businesses, this means stepping back and crafting a message that puts your customers in the spotlight — not you or your product.

When you shift your perspective this way, your messaging becomes more relatable and impactful, fostering stronger relationships with your audience.

Pitfall 1: Talking Too Much About Yourself

It’s natural to feel proud of your accomplishments as a business owner. Maybe you’ve built something from the ground up, developed expertise in your field, or created a product you truly love. But when your messaging focuses too heavily on you, it can alienate your audience.

Statements like:

• “We’re the best in the business.”
• “Our founder has 20 years of experience.”
• “I wanted to create something that reflected my vision.”

…don’t tell your audience what’s in it for them. Instead, shift the focus with language like:

• “You deserve the best service, and we deliver it.”
• “You’ll benefit from two decades of expertise, ensuring a seamless experience.”
• “This product was designed with your needs in mind, to make your life easier.”

This doesn’t mean you should erase yourself from your brand entirely. Your story can add authenticity and personality, but it should always serve the audience. For example, share your “why” in a way that connects with their values:

• “As a busy parent, I know how hard it can be to find safe, eco-friendly toys. That’s why I created this line — to give families like yours peace of mind.”

Pitfall 2: Focusing Messaging Solely on the Product

The second common misstep is centering your message entirely on the features of your product or service. While features are important, they’re not the primary reason people buy something. They buy based on how the product makes them feel or because of the problem it solves.

Let’s say you own a coffee shop. Instead of simply advertising:

• “We serve organic, fair-trade coffee roasted in-house.”

Focus on what that means for the customer:

• “Start your morning with a cup of coffee you can feel good about—delicious, sustainable, and crafted just for you.”

Or, if you’re promoting a skincare line, shift from:

• “Our moisturizer contains hyaluronic acid and SPF 30.”

To:

• “Feel confident in your skin all day long with hydration that lasts and sun protection you can trust.”

The key is to connect features with benefits. Features tell what the product does; benefits explain why that matters to your audience.

How to Shift Your Messaging Focus

1. Start with Empathy: What are your audience’s pain points, goals, and values? Make these the foundation of your messaging.
2. Use “You” Language: Speak directly to your audience. Replace “We” and “I” with “You” wherever possible.
3. Test Your Messaging: When reviewing your messaging, ask yourself, Would my target customer care about this? If the answer is no, refocus on what matters to them.

Build a Connection, Not a Lecture

Your brand’s messaging isn’t for you — it’s for your audience. By shifting your focus from self-promotion and product features to addressing your audience’s needs and emotions, you can create marketing that truly resonates. Remember: it’s not about telling your story; it’s about how your story fits into theirs. When you prioritize their perspective, you’re not just selling — you’re building a relationship that lasts.

Here are some marketing questions for business owners and leaders to ponder to truly rock 2025. Start the year off right. First, ask and answer these questions to help your team succeed by aligning your collective efforts. Then, optimize your team’s performance with clarity, collaboration, conviction, consistency and connection — and 2025 will be your year. And finally, don’t forget to regularly track your progress.

Ask Yourself These Marketing Questions

What are my business goals?

To focus efforts and increase success rates, make sure your goals are SMART. SMART goals are specific, measurable, actionable, relevant and time bound. Areas in which to set goals are around your financial target, growth, operations and your team. In addition, set goals for yourself as a business leader. These goals can be around leadership, development, your role, work life balance, fitness, mental wellness, etc.

Does my brand and messaging reflect what my business is today?

Is your brand resonating with your team and your best target? Think about this. You have great clients or customers, a strong, best-of-class team, and a differentiating product or service. So is your brand a garage band? Or have you evolved your brand and messaging to reflect what your business has become?

What is my marketing budget?

Set your marketing budget for next year. This is one of the most important marketing questions for several reasons. Most companies’ marketing budget for 2025 is between 7–10% of revenue. Then you can align your activities and expectations once your number determined.

Who are my best customers/clients?

If you have data gathered, this will be easier. If not, you still need to answer this marketing question. Key metrics to consider include purchase frequency and recency. Also review the total revenue generated by that client or customer for the year. Further, consider customer loyalty — your net promoter score (NPS). In other words, how likely are they to recommend your brand to others?

How am I going to achieve set goals targeted at my best prospects in 2025?

Now you’re asking yourself one of the key marketing questions. From here you can develop your marketing road map. With your ideal customers identified, you can then tailor your marketing efforts to their preferences and needs. In addition, the budget you developed is also in play here, as marketing initiatives must be within that budget.

Do I have the right marketing team in place to rock my business in the new year?

For the most part, successful business leaders realize marketing should be done by professionals. They themselves should not be the marketers. Thus, evaluate your team and identify who is qualified to lead and execute your marketing team efforts to reach your goals. Most small businesses do not have that team internally. And most small business leaders know that an office manager isn’t their Chief Marketing Officer — that position should not be leading or executing marketing strategies and initiatives.

These Answers Will Start Your New Year Off Right

Cheers to a new year. Going forward, we are wishing you even greater business success in 2025. In addition, our wish for you and your team is to achieve optimal mental and physical health and happiness.

It is not Marketing/Sales, it is Marketing and Sales. In one week, two things happened that spurred me into sharing that marketing and sales are in fact two separate functions. That work together.

Marketing and Sales, Thing One

A former client who is a successful business owner shared at a recent weekly team meeting, that his team discussed the need for a marketing strategy and a stronger brand presence. The salesperson on the team was pushing hard for additional marketing resources. And he wanted to lead the charge. They “went back and forth about the where, how and the value of a stronger brand presence.”

The business owner was skeptical because he had grown his business traditionally from word of mouth. (Clearly too much time had passed since we worked together.)

He continued his story to me, “Front Porch Marketing was the first marketing resource I thought of to visit with and have a clearer picture of what needs to be done and in which priority.” For that, we are honored.

Marketing and Sales, Thing Two.

I attended a networking group event. The speaker was a small business consultant who shared ways for business owners to increase revenue and improve profitability, among other things. The presentation was great until we got to the slide that included the line, “Marketing/Sales.”

I thought “It is not Marketing/Sales.” They are not the same thing. They are not to be lumped together. These are two very distinct functions that both contribute to growing a business.

Why You Need Marketing

Marketing is no longer just an option for small businesses and nonprofits who want to grow. I am happy to share one-on-one my experiences over the last two years on this. Occasional marketing effort does not make your business grow. A marketing foundation must be built, strategized and utilized. You need consistency, conviction, and connection for marketing to succeed. These three things are must-haves when you’re marketing your business in the year 2024.

How Sales is Different From Marketing

Sales people and departments are responsible for generating new leads, converting those leads and closing deals. Sales leaders look at the ideal target customer or client and the product or service they are selling, and make a match.

First, there are inside sales: looking at existing customers and how they can grow their business. These sales people are also converting inbound calls and emails to direct business.

Then there are outside sales. This team’s approach focuses on face-to-face interaction with potential customers. They do this by attending targeted conferences and events. Building their network and relationships is the goal.

How Marketing and Sales Teams Can Work Together

At Front Porch Marketing, we sometimes work directly with sales leaders. Again, for that we are honored and grateful. Sales people overall have a defined pipeline, and may rely on the marketing people to feed that pipeline. These sales leaders know they need marketing. They do suggest initiatives to support their agendas. But most share what they are trying to achieve and trust that we will strategize and implement what is right for business growth.

We also work with smart, small business owners and nonprofit leaders, who believe they need to elevate their brand and grow brand awareness to grow their toplines. That’s marketing. Few of these types of companies have an in-house marketing team though. They may have a person or two in marketing, but even this small crew cannot manage or specialize in all the marketing things they might need. And that’s where we typically come in.

I could go on and on about the difference in marketing and sales functions. But alas, I must get up bright and early to French braid an 11-year old’s hair for school. So cheers to all of you marketing people and sales people growing the top and bottom lines, working with those you love, for those you love. All the while, taking care of your loves. Like we do.