Recent readings over Spring and Easter Breaks provided four great reminders for me as a business leader. And I hope they do the same for y’all too.

For those of you who do not know, one half of my heart – my son – attends Rollins College in Winter Park, Florida, right outside Orlando.

We stayed at one of my favorite beaches over Easter, New Smyrna Beach, which is a hour drive from my “son~shine.” And, where I purchased a beach condo, aka short-term rental investment property, earlier this year. It is affectionately deemed the “money pit.” But that is a blog for another day. I digress.

Reminder One: Be a GD Cheetah

A beach read was Glennon Doyle’s Untamed. She shares a visit to the zoo and the Cheetah Run. The cheetah, Tabitha, is tamed. She performs on queue.

A little girl asked, “Doesn’t she miss the wild?”

Zookeeper comes back with a BS answer.

Doyle writes that Tabitha would sigh and say, “I should be grateful. I have a good enough life here. It is crazy to long for what does not even exist.”

“I’d say: Tabitha. You are not crazy. You are a GD cheetah.”

That had such a profound effect on me. I later cried as I read the excerpt aloud to my daughter. Without the GD, of course. And I asked her to promise me to always be herself. To be a cheetah.

Reminder Two: Finding Leverage

Not as an emotional experience for me, but profound none the less. Reading the latest issue of Entrepreneur Magazine.

Time is our inventory.

An article by Adam Bornstein explores business growth by not necessarily adding more people. Rather, exploring this. “Smart growth is not about spending more time, nor is it about maxing out your time. It is about finding leverage.”

Reminder Three: Damn the Sycophants

I cannot remember what the article was about. It was the word. The word I had to look up.

I was reminded, although sometimes painful, I treasure those around me who are not this.

Surround yourself with talented people. Those who are smarter than you. Formidable team members push back. They may not think like you. But they make the organization better. These folks fill in for your short falls.

Reminder Four: Being Too Efficient

In a past life, I was ultra-organized. I am a Franklin Covey Planner Training Course graduate for heaven’s sake. Organized all the things in my office and life.

Then, I started Front Porch Marketing. And, had my second child at an “advanced maternal age.”

Words quoted from Edward Tenner in another Entrepreneur Magazine article spoke to me. In summary, big business always has the advantage. However, entrepreneurs combine technology with connection to people. Something big companies cannot do.

Jason Feifer, author of the article, cited Blockbuster and Netflix as an example. Early in my career collaborating with folks at Blockbuster and Viacom shaped me into who I am today. And I am eternally grateful for those experiences. I saw how they tried to evolve. As well as saw what was attempted and did not happen. These learnings were invaluable.

So I hope these four reminders for business that I learned this spring will resonate with you too!

AHA Moments are happening again!

AHAs and WHOAs. When the way the world of work is done shifts, like it did Q1 of 2022, you can expect a little bit of both. Our annual team kick off meeting this year was an AHA for us! Unfortunately, not everyone could make it. But it was the first time for us to meet two team members in person. They had joined us in 2021, but we had not all met in person yet. Such a great AHA moment!

We were also so excited to be onsite with our client last week. Their manufacturing facility inspires. Yes, we creative individuals love being in this environment because we can have lots of AHA moments together. Then, some of us go into a cave for a few hours after to recharge, taking all that inspiration with us to create. That meeting was the first time we met our client of several months in person vs via a screen. We hugged, natch.

WHOA, I’m not sure I’m ready for this.

In a catch-up lunch, Friday, a longtime advocate of ours was very anxious. And he admitted, he’s a bit angry. He starts international business travel again full throttle this week. He liked his pandemic routine. WHOA. We all kind of got used that didn’t we?

Another client of ours brought us on board recently. Their team is overstretched all the way around. Trade shows and conference are back now in person, and that adds a lot of extra marketing work to their plate. What’s extra hard for them right now is the fact that some of their clients are demanding online events as well. So, WHOA, they are now doing double the work.

We’ve been virtually ready for this for years.

Between all the client AHAs and WHOAs, it’s easy for us to just keep rollin’. Eleven years ago this month, we were founded on a virtual model. So, not much changed for us workstyle wise over the past two years. The rest of the world finally realized what a great model remote work is, and caught up to us!

Now the “Hybrid” work is emerging. Hybrid offices practice some time in the office and some time remote. According to U.S. News & World Report, the younger generations love the hybrid idea. But, they also love the connection of the face-to-face model. The older generation, who were the yuppies of the ‘80s, working 70 hours a week, now prefer not to be in the office all the time. And everyone seems to still be moving forward, getting things done. So remote and hybrid models are making more sense to a lot of workers.

Different work styles can work together.

Whatever style you or your team members or clients chose, be kind and carry on. You CAN work together! Remember professionals of all industries and levels are going through AHAs and WHOAs of their own as 2022 progresses. It may take some people time to settle in to their optimum work style, and make it work for their family, their team, and their company.

Most business leaders know successful marketers when they meet them. These marketers are focused on the same things they are. Building enterprise and customer or client value.

Marketers must mobilize all the people inside and outside the organization. They are focused on return. Do less, more consistently and effectively.

Therefore, hate to tell you, just because your bestie is on Instagram, doesn’t mean she is a marketer. Newsflash. Sorry to disappoint.

Moreover, our team is filled with seasoned marketers. We have fabulous, cream of the crop interns. They keep up with multiple clients, projects, deadlines, industries and trends. These folks are skilled enough to have conversations with CEOs. Front Porch Marketing is not a teaching hospital. For instance, we are triage surgeons on most days.

Technology and consumer attitudes have and will continue to change drastically. Marketing professionals must stay flexible. Know a bit of everything that is going on in the company. Some days are filled with customer service and distribution. Meanwhile, other are sales management and internal communication.

However, despite the varying roles, these qualities are at these professionals’ core. Super powers they have in common.

The Super Powers of Successful Marketers

1. Adaptable. In other words, with all technology changing at light speed, know how to evolve with it.
2. Analytical. Marketing is data driven. Some don’t know what to do with all the data being generated. Therefore, if you can sort through it, and find the relevant. You will be indispensable part of any organization.
3. Collaboration. Must be an extraordinary team player. Seek input. Solve issues. Foster cooperation. Similarly, often the CMO is the company’s glue. The entire team rallies around the company’s vision because of this person. Illustrate how collaboration creates more value.
4. Excellent communicators. Words have power. The right words break down barriers and rally the troops. Inside and outside the organization.
5. Creative. Marketers value innovation. Take risks to facilitate it. They vigorously seek solutions. Explore new approaches. In conclusion, continuously.
6. Inquisitive. The best marketers are a cross between a detective and a scientist. Therefore, they ask the questions.
7. Strategic. Start with why. Strategy is the key to successful businesses. Obsessed is a strategic thinker. Constant eye on the market. Diligently studying consumer behavior. In addition, watch the competitors’ every move.

In conclusion, marketing is a marathon not a sprint. Have the right people on your team. Boulders move up the hill with smart people pushing them. Above all, right now, everyone could use a few less boulders. Therefore, pick the marketers that demonstrate super powers.

Have an internal marketing team? Outsourced function? Freelance consultant?

It doesn’t matter what your marketing team looks like. Or what the project looks like. If you’re B2B or B2C. Ask the questions.

It is the last week of the first month of a new year. Therefore, one third the way through first quarter.

Our world looks different than it did even a month ago. With the constant changes, it is critical to focus on the “why.” Make sure the entire organization is aligned. After that, measure initiatives and report results and data.

Business leaders and their marketing team share the responsibility for growth. In other words, work together to achieve collective outcomes to improve enterprise value. Reframe conversations. Arrive at common language. In conclusion, ask and answer the questions.

Marketing Team: Ask These Questions

1. Do we remember why we are here? The first step to create alignment, excitement and positive team energy cross-functionally.
2. Have our business goals, objectives and strategies changed? Similarly, need to be tweaked?
3. Who are our customers / clients? Are the same as last year? How have our existing clients’ mindsets, decision drivers, perceptions changed in the last month?
4. Are we doing enough to add value and fully leverage our relationship with them?
5. Where are we falling down? A positive discussion with constructive criticism and actable outputs.
6. What could limit or impact our strategy, direction or execution?
7. What has been our biggest marketing success this month?
8. Are there new key relationships and milestones or events coming up we should be aware of?

Marketing contributes more than 50% of firm value when brand, customer and digital assets are properly valued. And, the impact of marketing performance, collaboration and perceptions are measured. Marketing is an asset, rather than a cost center or risk mitigator.

We are grateful to work as a marketing team for our clients. Front Porch Marketing asks the questions. We can work as fractional CMOs and outsourced marketing department. In addition, we help write marketing plans and execute marketing initiatives on a retainer or project basis.

Where are you on your 2021 goals right now?

Already, we are halfway through January. What has the year looked like for you? Are you following through with your resolutions? Are you on the trajectory to meet the goals you have set for yourself?

Or are you going through the motions? Because it already feels like you don’t have the time to start or already missed your chance.

Creating resolutions or goals at the start of the year may seem frivolous or trivial to some but these ideas can truly kickstart your year on a high note. When it comes to 2021 goals for your company or for yourself as a team member, I want to encourage you to commit to getting things done. By putting your mindset into one that is proactive, realistic and driven I believe that you have the ability to accomplish any goal that you set your heart to.

Now that I’ve got your mind thinking about your goals or potentially lack there of, it’s time to get to business. Grab the nearest paper you have or even open your notes app.

Think of three types of goals you want to set for yourself.

Three Types of Goals: Physical Goal

The first kind of goal is physically oriented. There are numerous ways that this goal could look like to you. It could look like a number on a scale or the number of workout classes you take per week. Or it could look like you getting more rest than you are getting right now and allowing yourself the time to recharge. We could also pivot to nutrition where you may want to be more proactive about what you put into your body rather than what you do with it. Maybe that looks like eating a salad twice a week or skipping desserts until the weekend. Truly, YOU know your body best – what do you want this goal to look like?

Three Types of Goals: Mental Goal

The second kind of goal is mentally oriented. Do you let yourself take a breather when you need it? Or do you push through and jump onto the next thing on your never-ending to-do list? While endurance is admirable, I want to encourage you to also take the time to listen to what your body and mind are telling you. If you take a break after a long day there is nothing to be ashamed of. If anything, you deserve that breather and I am proud of you for persisting with as much tenacity as you have.

This goal may also look like setting healthy boundaries that you’ve always wanted to set but felt like it just never stuck. I myself, have difficulty with setting boundaries but with practice it has become easier to find pockets of peace in my day. This could look like you sending automated messages through your work email past a certain time. Be more proactive with your work/life balance.

Although silly, something that helped me was writing in my agenda “me time.” This was my way of giving myself the space to do whatever I wanted for one hour. Therefore, not to stress about the other things on my agenda. It allowed me to recharge. Hit the ground running with new ideas and a positive attitude.

On the flip side maybe you are so set in boundaries to the point that your no’s in life highly outweigh the yes’s. Give yourself the mental space to step out of your comfort zone. Therefore, try something new. Start saying yes to things that you wouldn’t normally do and discover a different side of yourself that you may have never explored. In the infamous words of Babe Ruth, “never let the fear of striking out keep you from playing the game.”

Three Types of Goals: Personal Goal

The third kind of goal is personally oriented. Think about something that you want for yourself. Is there a raise that you’ve been wanting for some while? But, haven’t been taking the steps to get it? Are there monthly profits you want to accomplish for your company? Or is there an activity that you always wanted to try out but never did?

No matter what this goal looks like, make sure that it makes YOU happy. Ask that person out that you’ve always wanted to but never have. Try new foods that you’ve been too nervous to try. The world is your oyster. With an entire year ahead of us, time is on your side.

Dig Deep

Goals and resolutions buzzing through your head? I encourage you to write them all down. No matter how frivolous they may seem. Take a moment to dig deep. Then, analyze what you’ve written. Is there a common thread? Something that surprised you?

Whatever it may be, I want you to group them up as best as you can and find those three core goals. With the simple act of just writing these down, “you are 42 percent more likely to achieve your goals.”

How fantastic is that!?!?

Have Your Three?

Now, figure out a game plan. Plan out realistic smaller goals. Reach your overarching goals and resolutions. Create consistency. Is your goal to get a raise? Then, start looking at the historical value that you bring to the company? Should you do more? For instance, meetings you could attend during your free time? And are you taking the steps to reach that goal?

In conclusion, whatever goals you choose to set, remember to make 2021 the year of getting things done.

Your Brand in 2021: Front Porch Marketing has seen an interesting client trend this past year, especially in the second half. Many entrepreneurial brand companies have decided that 2020 – and indeed 2021 – is a good time to double down their brand. They want to really dig in, define their brand and differentiate themselves from their competition. Even big corporate companies, like Burger King, have rebranded, seeking to better define their mission and vision going forward.

If you step back and take a look at your brand with the fresh eyes of 2021, does it look like the company you envisioned when you started? Likely, your brand has evolved and so have you. Does your current branding reflect where you want to be in 5 years with your company or even where you are now, or is it trapped in the past? Maybe it’s time to graduate your branding.

Your Brand in 2021: Envision, Evolve, Emerge

Are you adequately featuring your new products or services? Are you communicating your most compelling benefit? Does your brand look legit, grown-up, like a serious brand that does serious business? Don’t get the veto vote from a customer or a partner business because your brand is not getting taken seriously. You know you can do the job…make sure your branding speaks that truth this year.

Branding – and the digital marketing that embodies branding – has become more important than ever. Your customers and clients are getting bombarded with texts and emails from business service providers to retailers. Ask yourself “why should they read mine?”

What do you stand for?

Do you know what your company’s biggest benefit to your customer is? Do you know how each of your products or services add value to their lives, make their lives easier or answer their questions? Does the tone of voice you use resonate with your customer, and instill loyalty to your brand?

If you don’t know the answers to some of these questions, 2021 might be the year you think about doubling down on your brand. What DO you stand for? What is your mission? As part of your Marketing for 2021, branding can help you answer all of these questions and more, leaving you with a clear map of where to take your business next and how to get there. Branding gives you the platform and parameters to deliver tangible solutions to your customer. We’ve seen the excitement and commitment of more than half a dozen of our own clients rebranding for the future, in just the past six months.

Don’t just work IN your business, work ON your business.

Branding is not just about looks though, it is also about strategy and tactics. What are you going to say, and where are you going to say it are key. You need to be cohesive and coherent in your messaging, as well as look professional. Small businesses often fall down thinking they can “do it themselves” with marketing but without a marketing background – from logo design to social media to PR. Often, they are holding themselves back because they are too busy working IN their business and to work ON their business.

So double down on your brand this year – strengthen your commitment to your particular strategy or course of action. Become more tenacious and resolute in your bringing your brand vision into 2021 and beyond.

Reflecting on the past year, we are so grateful for courageous, fearless business leaders. We continue to be inspired by those who bravely carried on in 2020. Grit and gumption.

Cheers to those leaders who showed up. Those who made the most out homeschool, while working or not, closures, pivots, business opportunities and personal and professional loss.

Earlier in the year, I watched no TV. I read only the daily work related briefs and blogs.

However, in the later part of the year, I read a good chunk of mindless trash. This is how I escape. Reading fiction, mostly murder mysteries and romance novels.

The two personal and professional development books I did read were life changing for me. Leaders must read. One was this. The other was Brene Brown’s Braving the Wilderness. I read it twice in the past two months.

Leaders will brave the new year.

How?

Do you. Brown talks about praying and cussing. Those who know me will not be surprised I love this. She talks about not being moved. Doing work in an honest way that is true to yourself. Leaders, time to truly support each other. I let others “do you.” And, I do me. Belong to yourself. ” … brave the wilderness of uncertainty, vulnerability and criticism.”

Speak truth to bullshit. Do not shut down. In other words, that is the easy road. Leaders do not avoid communication. Learn more about others. Even if we still disagree, at least we engaged in meaningful conversation. We have a deepened mutual understanding. However, at all costs, be civil.

Strong back. Soft front. The latter is most challenging for me. No more armored front. I will stay open. Leaders are comfortable with vulnerability. “A soft and open front is not being weak; it’s being brave, it’s being the wilderness.” Eeeek … here goes. I can do it.

Be fearless. I am a Goldman Sachs 10,000 Small Businesses program alum. The experience was life changing. My co-hort continues to inspire me. My growth group was named, “The Fearless Five.” Coincidence? “Fear is how we got here.” Fear and blame. Own your pain. Do not inflict pain on others. Be fucking fearless.

Read the book. It is worth your time.

And, in conclusion, I am driven to make this my best year, for me and my family, business, team, clients, community, country and world.

At the beginning of the pandemic, I was not worried about my mental health or how I would cope with lockdown. As an introvert, I genuinely thought this will not be a big deal for me. I am a young-ish person in reasonably good health, so I was not worried about getting sick. This will be my Olympics, my time to shine.

I was wrong.

It’s one thing to stay inside all day because you want to, it’s quite another because you have to. Add to that doomscrolling and my tendency toward rumination, I found myself falling into what I call, a Covid Hole. Everyday started to feel like it had the same flavor. It was like each day was a sad, sad Groundhog Day.

I can’t really explain why exactly, but I started crawling my way out of this dark pit in September. Maybe it was the realization that I needed to cut myself some slack. Maybe it was the timing – I love fall. Whatever the reason, here are a few things I’ve done that have helped my mental health.

Get Out There

Get out where? Anywhere. The “where” doesn’t matter, just change your environment and ideally, see people and hang out with friends if you can. At some point, I decided to put my mask on and just go outside.

Meeting friends for coffee and was such a breath of fresh air to talk and enjoy their company. I became used to seeing masked faces and returned to my pre-Covid retail habits. I spent hours at Barnes & Noble and Target, my happy places. Even professional networking made me feel better. The chance to socialize lifted my did wonders for my mental health.

Human beings are social creatures, even the introverted ones. I realized I need more social interaction than I thought. Just call me a “talkative” introvert.

Accept the Transience of Life

I heard a tip once that helps my mental health: when you find yourself in a stressful situation, add “for now” to the end of that sentence. Work is so busy and stressful, for now. Fighting with my computer is driving me crazy, for now.

Everything comes and goes, the good and the bad. Wishing for bad things to stop happening is like trying to stop the ocean with your bare hands. The ocean, life, is going to do what it wants to do. Accept that waves come and go.

Ask for Help

I’m not saying I am great at delegating, but asking for help, is … well, helpful. You are not alone in this, so ask for help – from your family and your co-workers.

Look Forward to Something

Whether that something is big or small, it’s a joy to have something to look forward to. For me, I’ve been looking forward to coffee with friends and on a much bigger front, the impending birth of my brother’s first child. Her name is Elise but I like to call her Baby Gregorio. Thinking about my impending role as “Fun Aunt” lightens my mood and helps my mental health.

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I hope these ideas, while not groundbreaking, were helpful for you. As someone whose everyday life always has a small hum of nervousness around it, I know it’s hard sometimes to pull yourself out of rut. But it can be done. You can find the joy and you can ask for help. The main thing is believing that you can feel better.

Go build yourself a sturdy raft and find some excellent first mates. It may feel awkward. It might even make you feel nervous – trying new things can do that sometimes. But that feeling will go away and I can almost guarantee you that you will feel better.  

How can I write about September 11 – an event that I did not witness in person and yet simultaneously affected everyone?

Here on the Porch, I am known as an excellent writer. But, for this assignment, the words were not flowing like they usually do. I stared at a blank page for a while.

Everything I thought of writing sounded like empty platitudes. So, when words fail me, sometime lyrics come to mind. Maybe because songwriters are geniuses and that is what songs are supposed to do – stick in your mind forever and describe a moment in time perfectly.

New York Minute

New York Minute is a song by Don Henley and came from the album (aptly enough) The End of Innocence. To me, the song’s chorus describes the events of September 11, as well as its aftermath. One minute, I was getting ready for work at my on-campus job. The next minute my mom was talking to me on the phone, through tears, half a world away, telling me to be careful.

On the morning of September 11, my oldest friend in the world – Bella – was going to meet her friends for breakfast at the World Trade Center. The next minute she was running for her life. We have been friends for 20 years now. If she did meet her friends that day, Bella would have been a cool girl I used to know.

Later that fall, in one of my history classes, we had to talk as a group about a landmark event that touched everyone’s lives. For a previous generation, that discussion could have been about the Kennedy assassination or the Moon landing. For us, it was September 11.

A classmate shared an especially poignant story. His dad was a pilot. He was supposed to fly one of the planes that hit the Twin Towers that day. He switched flights with a colleague so he could attend his youngest son’s soccer game that morning.  

Left or Right

What is my point in sharing all these anecdotes? I’m not sure to be honest. I keep thinking about all these seemingly small moments in our everyday that when we look back on them, turn about to be a big fulcrum in the story of our lives. Points in time where the axis of our lives turns in a dramatic way. Running late, running early. Take the day off or go to work. Left, right.

I guess, my point is, we don’t know where these dramatic turns will be. We think its going to be the next big promotion or a move to a new city. And usually, its nothing like that. It is the small things that can alter the trajectory of our lives.

Turning Points

A chance encounter with a co-worker in the break room who could turn out to be the love of your life (my brother and his wife).

My dad getting juuuuuust a high enough score to pass the Armed Service Vocational Aptitude Battery test and join the U.S. Navy. His was one of only 150 spots reserved for Filipino citizens each year.

One night during my sophomore year, I took a call from a boy I “sorta kinda” knew in high school. A mutual friend said we should talk to each other. So we did. That one call turned into calls nearly everyday. He turned into my boyfriend. And then my husband. That was almost 20 years ago.

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Of course, not every chance encounter or small movement is going to turn into something big. You simply don’t know. But, maybe, especially right now, we all should hold each other a little closer, a little tighter. Because everything can change.

In a New York minute.

Next up in the Rocker Spotlight series is Front Porch Rock Star Vanessa Hickman, where she shares her experience on the porch and things she has learned throughout her career.

Biggest Misconception about Marketing

The biggest misconception about marketing today is that there is one solution to advance brands in their marketing goals.

Advice You Would Give To Someone Struggling With Brand Identity

Seek  third-party experts to facilitate the process!

Lessons Learned

As a marketing maven and Front Porch Rock Star, one of the biggest lessons I’ve learned is “your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do”- Steve Jobs.

What is Good Marketing?

Above all, good marketing is intentional, consistent and precise.

Dinner With 1 Person Living Or Dead

If I could go to dinner with one person living or dead I would choose Jesus.

Describe Yourself in 3 Words

I describe myself as loyal, inclusive and loving.

Favorite Thing About FPM

My favorite thing about FPM is delivering results for a variety of clients. Above all, I would describe the culture at FPM as collaborative, caring and dedicated. Furthermore, FPM differentiates itself with its sound strategy, excellent execution and tenured team members.

Fun Fact

My fun fact is I graduated with a Bachelor of Science and Bachelor of Arts when I was 20 years old.