Here are some marketing questions for business owners and leaders to ponder to truly rock 2025. Start the year off right. First, ask and answer these questions to help your team succeed by aligning your collective efforts. Then, optimize your team’s performance with clarity, collaboration, conviction, consistency and connection — and 2025 will be your year. And finally, don’t forget to regularly track your progress.

Ask Yourself These Marketing Questions

What are my business goals?

To focus efforts and increase success rates, make sure your goals are SMART. SMART goals are specific, measurable, actionable, relevant and time bound. Areas in which to set goals are around your financial target, growth, operations and your team. In addition, set goals for yourself as a business leader. These goals can be around leadership, development, your role, work life balance, fitness, mental wellness, etc.

Does my brand and messaging reflect what my business is today?

Is your brand resonating with your team and your best target? Think about this. You have great clients or customers, a strong, best-of-class team, and a differentiating product or service. So is your brand a garage band? Or have you evolved your brand and messaging to reflect what your business has become?

What is my marketing budget?

Set your marketing budget for next year. This is one of the most important marketing questions for several reasons. Most companies’ marketing budget for 2025 is between 7–10% of revenue. Then you can align your activities and expectations once your number determined.

Who are my best customers/clients?

If you have data gathered, this will be easier. If not, you still need to answer this marketing question. Key metrics to consider include purchase frequency and recency. Also review the total revenue generated by that client or customer for the year. Further, consider customer loyalty — your net promoter score (NPS). In other words, how likely are they to recommend your brand to others?

How am I going to achieve set goals targeted at my best prospects in 2025?

Now you’re asking yourself one of the key marketing questions. From here you can develop your marketing road map. With your ideal customers identified, you can then tailor your marketing efforts to their preferences and needs. In addition, the budget you developed is also in play here, as marketing initiatives must be within that budget.

Do I have the right marketing team in place to rock my business in the new year?

For the most part, successful business leaders realize marketing should be done by professionals. They themselves should not be the marketers. Thus, evaluate your team and identify who is qualified to lead and execute your marketing team efforts to reach your goals. Most small businesses do not have that team internally. And most small business leaders know that an office manager isn’t their Chief Marketing Officer — that position should not be leading or executing marketing strategies and initiatives.

These Answers Will Start Your New Year Off Right

Cheers to a new year. Going forward, we are wishing you even greater business success in 2025. In addition, our wish for you and your team is to achieve optimal mental and physical health and happiness.

It is not Marketing/Sales, it is Marketing and Sales. In one week, two things happened that spurred me into sharing that marketing and sales are in fact two separate functions. That work together.

Marketing and Sales, Thing One

A former client who is a successful business owner shared at a recent weekly team meeting, that his team discussed the need for a marketing strategy and a stronger brand presence. The salesperson on the team was pushing hard for additional marketing resources. And he wanted to lead the charge. They “went back and forth about the where, how and the value of a stronger brand presence.”

The business owner was skeptical because he had grown his business traditionally from word of mouth. (Clearly too much time had passed since we worked together.)

He continued his story to me, “Front Porch Marketing was the first marketing resource I thought of to visit with and have a clearer picture of what needs to be done and in which priority.” For that, we are honored.

Marketing and Sales, Thing Two.

I attended a networking group event. The speaker was a small business consultant who shared ways for business owners to increase revenue and improve profitability, among other things. The presentation was great until we got to the slide that included the line, “Marketing/Sales.”

I thought “It is not Marketing/Sales.” They are not the same thing. They are not to be lumped together. These are two very distinct functions that both contribute to growing a business.

Why You Need Marketing

Marketing is no longer just an option for small businesses and nonprofits who want to grow. I am happy to share one-on-one my experiences over the last two years on this. Occasional marketing effort does not make your business grow. A marketing foundation must be built, strategized and utilized. You need consistency, conviction, and connection for marketing to succeed. These three things are must-haves when you’re marketing your business in the year 2024.

How Sales is Different From Marketing

Sales people and departments are responsible for generating new leads, converting those leads and closing deals. Sales leaders look at the ideal target customer or client and the product or service they are selling, and make a match.

First, there are inside sales: looking at existing customers and how they can grow their business. These sales people are also converting inbound calls and emails to direct business.

Then there are outside sales. This team’s approach focuses on face-to-face interaction with potential customers. They do this by attending targeted conferences and events. Building their network and relationships is the goal.

How Marketing and Sales Teams Can Work Together

At Front Porch Marketing, we sometimes work directly with sales leaders. Again, for that we are honored and grateful. Sales people overall have a defined pipeline, and may rely on the marketing people to feed that pipeline. These sales leaders know they need marketing. They do suggest initiatives to support their agendas. But most share what they are trying to achieve and trust that we will strategize and implement what is right for business growth.

We also work with smart, small business owners and nonprofit leaders, who believe they need to elevate their brand and grow brand awareness to grow their toplines. That’s marketing. Few of these types of companies have an in-house marketing team though. They may have a person or two in marketing, but even this small crew cannot manage or specialize in all the marketing things they might need. And that’s where we typically come in.

I could go on and on about the difference in marketing and sales functions. But alas, I must get up bright and early to French braid an 11-year old’s hair for school. So cheers to all of you marketing people and sales people growing the top and bottom lines, working with those you love, for those you love. All the while, taking care of your loves. Like we do.

What’s your business growth opportunity for next year? Identify it. Now is the time. Q4 is upon us. Before we know it, it will be January 2025. So take the time now to really contemplate where you want to take your business next. Once you have that nailed down, you’ll have a clear place to steer yourself in Q1.

Your Growth Opportunity Is Not Swayed by Circumstances

Your business growth opportunity for next should be based on YOUR business. Not so much on outside forces happening in the world. Despite the economy. Or the uncertainty due to the election. Strong brands will survive and thrive in 2025. What makes you a strong brand?

Uncover Opportunities With Probing Questions

Ask yourself some of these questions when you review your business in Q4. These questions will help you determine your success for 2025 based on your successes in 2024.

1. Review your 2024 key clients or customers’ successes. Where have you seen the most business growth this past year?

Make a list. This will give you insight into where your business growth opportunity might be for next year. Looks for patterns and trends in your business’ success. You might just be getting started in some area of your business that will continue to pay off.

2. Is your team convicted that the brand is important?

Review your brand’s foundation. Is your brand strong? Does your leadership team articulate your brand clearly at every internal touchpoint? Your audience needs to be able to recognize you and count on you. They want to see you as the voice of authority, every time they turn to you for answers.

3. Are you communicating consistently?

Consistent communication is key to having a strong brand, and a strong presence in the marketplace. If you are not communicating clearly and consistently about your brand, you are diluting your brand and the competency of your organization.

4. Does your target care about what your brand stands for?

The stronger the emotional connection to your brand, the more likely the target will be predisposed to your organization. What were your successes with your audience this past year? Plan to do more of whatever that was.

Other questions to ask yourself about your business, looking for your business growth opportunities in 2025:

• Are you leveraging your senior team’s strengths?
• What are your strategies? Define these and then everything else should fall under that.
• What are your holes in marketing resources? What do you need help with?

Pro-Tips For Growth

Identifying your business growth opportunities is just your first step to a successful 2024. Reviewing 2024, there are areas where we see success for small to midsize businesses and nonprofits in 2025. Make sure you have this Pro-Tip list covered in Q4 this year, and follow the path to uncover your own insights and build your business in 2025. If you need help along the way, Front Porch has your back.

• Identify your growth opportunity.
• Make sure you have the team needed to realize your goals for your clients.
• Have a plan. Be focused. A marketing plan is important to maximize resources and reduce unneeded spend.
• Sharpen messaging. Review your message map. Make edits where necessary.
• Be strategic. Define strategies and then tactics that will help you accomplish the strategies.
• Remember, tactically, less is more.

Networking is perhaps an undervalued, but critically important aspect of marketing. In the world of marketing, staying ahead of trends, understanding emerging technologies, and leveraging innovative strategies are immensely important. However, amidst the whirlwind of digital campaigns, content creation, and market analysis, one fundamental aspect remains critically vital: networking. This week, as some of our team is attending the Marketing 2.0 Conference, let’s delve into the significance of networking within our industry, particularly through conferences and conventions. 

Networking is a Gateway to Opportunities 

Networking serves as a gateway to a multitude of opportunities; including partnerships, client leads, mentorship, and the exchange of ideas. More often than not, who you know can be as important as what you know. Creating meaningful connections can catapult your career and business to new heights. 

The Value of Face-to-Face Interactions 

While social media and digital platforms offer convenient ways to connect, they cannot always replicate the value of face-to-face interactions. Conferences and conventions provide a unique environment for marketers to engage in real-time conversations, offering a depth of communication that virtual encounters cannot match. The exchange of ideas, the use of body language and the immediate feedback of in-person discussions enrich the networking experience and can foster stronger, more meaningful connections. 

Networking Means Learning from the Best 

Attending conferences and conventions exposes you to impressive leaders and innovators in the marketing world. Keynote speeches, classes, and panel discussions provide exceptional insights and knowledge, highlighting cutting-edge trends that have yet to become mainstream. These learning opportunities not only inspire but also equip you with fresh ideas and approaches that can be applied to your own business. 

A Platform for Visibility 

Participating in these events offers an invaluable platform to raise your personal or brand’s visibility within the industry. Presenting a paper, leading a workshop, or simply engaging in discussions can position you as a thought leader. In turn this can open doors to media coverage, speaking opportunities, and collaborations. The exposure gained can significantly enhance your reputation and credibility among peers and potential clients. 

The Ripple Effect of Sharing 

One of the most underrated aspects of networking at conferences is the ripple effect it creates. Sharing your own experiences, challenges, and success stories not only contributes to the collective knowledge but also helps in creating meaningful connections. This mutual exchange fosters a sense of community and support within the industry. 

Looking Ahead 

As our team prepares to immerse ourselves in the upcoming Marketing 2.0 Conference, the focus extends beyond just attending. It’s about actively participating, engaging with new faces, and absorbing every bit of knowledge and insight available. The importance of networking in marketing cannot be overstated, and conferences and conventions represent a place for nurturing connections that could shape the future of your business. 

This is anniversary number 13 and it is sweet and humbling. And I am forever grateful for our team, clients and advocates.

13 is a lucky number.

It represents fearlessness. And, although at times fearlessness is hard amidst all that is going on with our business, clients, family, and in the world, for our business and me it is a guidepost.

Today I’m sharing 13 branding and marketing truths that still ring true, to celebrate our 13^th year of doing what we love.

1. Branding – Start-ups and small to midsize businesses who have defined and live their brand architecture achieve their business goals.
2. Conviction – Successful businesses and business leaders articulate their brand. They know it stands for a specific and meaningful promise. These business leaders champion it internally as well.
3. Consistency – Our clients deliver on their brand at every point of contact, internally and externally. They understand if they don’t it will dilute the competency of the organization.
4. Connection – The relevancy and persuasiveness of a brand must be realized by the business’ target. Emotional connections make target audiences more predisposed to your company and its products or services.
5. Knowing you are not your customer.
6. Yet, knowing who your key client or customer targets are key.
7. Defining and monitoring the competitive landscape.
8. Creating and integrating key messages into all communications.
9. Being grateful for your relationships. Give back to those who support you. Encouraging them and providing help to them professionally or their businesses along the way.
10. Networking – This doesn’t have to be large groups, weekly or monthly meetings. But those help. Always be open to meeting new people and trying to help or connect with them.
11. Email marketing is the bomb. Don’t underestimate its power.
12. Having and trusting strong account managers, creative directors and content specialists. They make magic happen.
13. Work with people who you love, for those you love, creating and executing work you love, whilst taking care of your loves.

LinkedIn continues to be a powerful sales and marketing tool. With other social networks manipulating algorithms, LinkedIn ranks in the top two where organic social media marketing is still effective.

And the user demographics for LinkedIn are a proof point for brands and business leaders to utilize this tool now to engage their audience and grow their business.

What Works on LinkedIn

Strategy and other things are critical to maximize results for brands and personal pages on LinkedIn.

• Provide value. Heavy, brand only content isn’t effective. Audiences want value. Be engaging. Tell stories. Share advice. Use testimonials. Give perspective on industry trends. Be a storyteller. Share what your team is passionate about at work and personally.
• Posting cadence. Have a content calendar and be committed to posting frequency.
• Message and visual consistency. Make sure you are following your message map, content buckets, brand style guide and visual guidelines.
• Encourage team members to interact with your brand page. As we always say, you can’t market externally if your team isn’t educated and engaged internally. Turn each team member into a brand champion. Provide them with the knowledge on how they can market the brand. Make sure content shared on LinkedIn is engaging to them. They should want to like and share the brand’s posts.

Where to Start On LinkedIn

At a minimum, business leaders on LinkedIn should:

• Have an updated headshot.
• Upload a branded timeline cover.
• Log into LinkedIn three times a week.
• Like team members’ and brand’s post.
• Accept relevant and meaningful connections.
• Reach out and ask for connections to team members, clients and other contacts you meet at conferences, conventions, etc.
• Monitor competition’s brand pages to get a snapshot of the competitive landscape.

Interested in assistance utilizing LinkedIn for your business? For you as a business leader? The time is now. Front Porch Marketing is here to help you succeed on this important business platform.

The holiday season is in full swing, and chances are you have already finalized the details for any holiday appreciation gifts you plan to send to your clients, but have you thought about how you are going to celebrate your team this season? If the answer is no, there is no reason to push the panic button just yet.

How to Show Appreciation During the Holidays

Showing appreciation doesn’t have to mean grand gestures or gifts. In fact, sometimes, a small act of kindness means the most. Here are a few ideas to help you get started.

1. Handwritten Cards
   Don’t overlook the simple act of a personalized note to celebrate your team members. We live in a world where texts and emails are our main form of communication. And typically, what lands in our home mailboxes are bills and advertisements. What if your team open their mailboxes to a card just for them expressing your gratitude for their hard work and commitment and closing with a happy holiday message?
2. Thoughtful Gift
   You may want to think about adding a small gift to your handwritten note. Remember to take into consideration what your team members like to do outside of the office. An avid reader may enjoy a new book or a gift card to purchase the newest read from their favorite author. Don’t forget to incorporate the meaning of the gift into your note.
3. Extra Time Off Work
   What is there never enough of during the holidays? Time! This season can be stressful, and giving your team an extra day or afternoon off from work may help ease their physical or mental load. Maybe it means they can spend extra time with a loved one, finish up last-minute shopping or decorating, or just take a few hours to themselves to recharge.
4. Celebrate Your Team With a Team Luncheon
   No, this is not a potluck team luncheon. We just talked about how time is a valuable commodity during the holidays. No one wants to add to their evening activity a last-minute trip to the store or an extra hour in the kitchen. They want to enjoy the holidays with less stress! Consider catering a meal at the office or a trip to a nice restaurant with a reserved room. If your team works remotely, a restaurant gift card or a gift basket delivery with their favorite holiday treat is a great option too.

Celebrate the Team That Supports Your Business

As you start to assemble your own ideas, keep in mind that we all want to be appreciated, especially around the holidays. Your small gesture can make a big difference. And it may create a team tradition for years to come. Happy Holidays from your Front Porch Team!

We Are Grateful For Our Work and Our Clients

There are blessings aplenty to be grateful for this year. We are coming in hot from several days of a very successful video and photo shoot with an amazing client. Hard work, yes. But we have joy and gratitude for the opportunity to work with smart, collaborative partners. As a bonus, the client’s entire team flew in from Arizona, California, Colorado and Florida. And others drove in from North Texas and Houston.

We worked hard, didn’t play enough. But we are grateful for the positive energy, in-person conversations and teamwork. These people, and the work we are doing together, were inspiring and will get us through the holiday hustle.

In addition, over the past several weeks, our network introduced us to amazing new connections. As well as, we have onboarded rocking’ new clients.

We Are Grateful For Our Team

Moreover, the team is shining. The rock stars are taking on new responsibilities. Jumping in when and where needed. And I won’t get started about our interns. Besides their energy, hard work and great contributions, one is now a master teleprompter engineer.

In addition to blogging about expressing gratitude to your internal team, clients and advocates, here are a few other things to consider. Not rocket surgery or brain science, but we all need refreshers from time to time, right?!?!

How To Show Gratitude To Those You Work With

Determine your key audiences and the best way to communicate gratitude with them using some of the following tactics:

1. Phone calls — As the great Stevie Wonder sang, “I just called to say …” Pick up the phone. Express gratitude to your team, clients and advocates.
2. Emails — A quick thank you with a custom expression of why you are grateful for colleagues, peers, networks and clients.
3. Old fashioned greeting cards — These are a fav of mine. Make sure to include a handwritten, message.
4. Custom holiday cards — Design a branded card or note card. We can help you with that.
5. Handwritten thank you note — Use your branded company stationery to send a few sentences to those who you are grateful for.
6. Zoom or Teams — For those busy folks or those not near, schedule a 15-minute video conference to tell them what they mean to you and your company.
7. Coffee or lunch — Some still prefer face to face meetings. Schedule a few. Make it happen. For introverts like me, this is hard. But they are necessary.

If you want to chat further about how to express gratitude in business, contact us. We would love to help. Cheers to rolling into the hectic holiday season with a thankful heart. We are grateful for you, our readers.

Where Do Marketing Agencies Fit into Your Business?

In today’s competitive business landscape, marketing plays a pivotal role in driving growth and success, and marketing agencies are at the forefront of this work. Good marketing can identify new customers, engage and grow a loyal audience, or launch new products and services. And while some business owners may contemplate handling their marketing efforts in-house, seeking the expertise of an agency can make a significant difference in achieving sustainable results.

Marketing agencies bring a wealth of knowledge, experience, and strategic insights that can add substantial value to a client’s business. There are many different ways that agencies can contribute to a client’s success and why opting for professional assistance is essential.

What You Get When You Choose A Marketing Agency Over Doing it Yourself

When you work with a marketing agency instead of trying to do everything yourself, you’ll enjoy many advantages like specialized expertise, a strategic approach, resource optimization, access to cutting-edge tools, and time efficiency.

1. Specialized Expertise

Marketing agencies equip their teams of skilled professionals with specialized knowledge and skills in various marketing disciplines. From SEO and content marketing to social media and paid advertising, agencies can bring a diverse skill set that can be tailored to meet the unique needs of each client.

These marketers focus on their disciplines day in and day out, and adding their knowledge base to building your business pays off. Their expertise ensures that marketing efforts are executed effectively, delivering measurable results that align with business goals. More bang for your buck.

2. Strategic Approach

Agencies work closely with clients to develop data-driven strategies that align with their overall business objectives. By conducting thorough market research and competitor analysis, agencies identify opportunities and then craft well-thought-out campaigns to stay ahead of the competition.

A strategic approach not only maximizes marketing ROI but also enables businesses to make informed decisions for future growth. These agencies objective perspectives on growing clients’ businesses means they can make solid, research-backed decisions to build business. And then they can implement these decisions in a streamlined manner.

3. Resource Optimization

Managing marketing efforts in-house can strain resources, especially for small to medium-sized businesses. Marketing agencies offer cost-effective solutions that allow clients to focus on core business activities while leaving marketing tasks in expert hands. This resource optimization ensures that businesses get the most out of their marketing budget and manpower.

Our small to medium-sized clients benefit from Front Porch Marketing’s ability to supplement their own efforts. We work hand-in-hand with them to build their business as if it were our own, while lending expertise that clients don’t typically have in-house like website design, social media content marketing, email marketing and large design-focused projects like brochures. This leaves small business owners to focus on what they do best.

4. Access to Cutting-Edge Tools

Marketing agencies invest in state-of-the-art marketing tools and technologies to gain a competitive edge. By leveraging these tools, agencies can track and analyze data effectively, allowing for data-driven decision-making and continuous optimization of marketing campaigns. Such insights are crucial in maintaining a strong market presence and adapting to changing consumer behaviors.

It wouldn’t be cost-effective for small businesses to invest in these tools, so marketing agencies can again supplement the efforts of a business with this access to tools and the expertise to optimize their use for the benefit of a client’s business.

5. Time Efficiency

Implementing a successful marketing strategy requires time, effort, and consistent monitoring. By delegating marketing responsibilities to an agency, clients can focus on core competencies and strategic business growth. This time efficiency enables businesses to operate seamlessly while their marketing needs are efficiently addressed by industry experts.

Taking all these tasks off a small business owner’s plate gives them time to see the big picture. Then they can focus on growing their business. And they won’t get buried in the weeds of all the marketing tasks necessary to get there.

6. Reassess What Your Time is Worth, and Let a Marketing Agency Help Make Your Business Better

In conclusion, marketing agencies bring invaluable expertise and depth of knowledge. This can significantly elevate a client’s business to new heights. From specialized skill sets and strategic insights to resource optimization and access to cutting-edge tools, agencies offer an all-encompassing solution to marketing challenges.

While some clients may consider DIY marketing, it’s crucial to recognize the value that marketing agencies bring to the table. By partnering with a reputable agency, businesses can enjoy efficient and effective marketing efforts that lead to long-term success. Remember, marketing is an investment in the future, and entrusting marketing professionals can lead to remarkable returns.

Client-Agency Partnerships Require Nurturing

Client-Agency partnerships don’t happen instantly. Do you ever wonder what makes a strong working relationship between a client and an advertising agency? I’ve walked in the shoes of both and know first-hand the frustration that can ensue if there isn’t a solid relationship.

A successful partnership begins before the ink is dry on a formal agreement and is nurtured throughout the relationship. While there are many traits of a successful relationship, focusing on the following will help start a genuine connection from day one.

1. Drive Home That You Are Partners
   It is critical from day one that both the client and the agency view each other as partners in a client-agency partnership. Both bring unique knowledge and skills to the table. The client knows their customers better than anyone and brings the overall goals, while the strategy and execution come from the agency. Everyone must work together purposefully and respectfully to make the vision come to life.
2. Open and Honest Communication
   It’s ok for both sides to push back. Successful client-agency partners don’t always agree. Being open to honest feedback and seeing different perspectives provides a better result. Set boundaries when giving feedback. And remember, it should never be derogatory or condescending.
3. Set Expectations and Define Success
   When establishing a new client-agency partnership, the client and agency must understand each other’s processes. Schedule an onboarding meeting to share best practices, processes and procedures, timelines, etc. It is also imperative to define success together. Everyone needs to understand the agreed-upon goals, that objectives are easily measurable, and KPIs are defined.

Team Client-Agency For the Win!

It is important to remember at the end of the day, the client and the agency are working toward the same goal. You’re a team. Yes, there will be disagreements at times. But a solid partnership built on mutual respect, trust, and open and honest communication is a winning recipe for a long-lasting and successful relationship.