Hey, business owners, have you ever thought about what the “American Dream” is? Have you ever thought about what it means to you?

Over the weekend, I was honored that my son selected me to interview for an English essay about the American Dream. I am certain that it had absolutely nothing to do with proximity, nor did it matter that I respond very nearly to his beck and call (I know that it comes as a shock to many who know me that I can be a beck and call girl, but I digress).

The interview humbled me, and I found it to be a very thought-provoking exercise. The questions he posed to me:

1. In your own words, what is the American Dream? What does it mean to you?
2. Do you see the American Dream in your own life? Has it motivated you, influenced your decisions?
3. Over the course of your life, have your own dreams changed? In what ways?
4. How would you define a “successful” life? What’s most important?
5. Which generation – yours or your parents’ – has had a better life?

My answers were as follows:

1. The American Dream is the right to freedom, choice, justice and prosperity. For me, the American Dream means living in a place where we are free and are treated fairly. It also means the right to have multiple, differing opinions; and those opinions are respected and acknowledged, and actually make us better and stronger as a nation. Having the opportunity to prosper and start my own business are also part of what the American Dream means to me.
2. I see the American Dream in my life every single day. I am married to the man I chose to be married to and have two healthy, happy, wonderful children who attend schools we selected for them. We practice the faith of our choice. I started and have owned Front Porch Marketing, my business, for almost seven years, which not only helps my family financially prosper, but also helps those that work with me contribute financially to their households. I am also extremely lucky to partner with clients that work for start-ups, small to mid-size businesses, organizations and franchisees who themselves are living the American Dream. Daily, I am inspired by my family, team and clients. Because I am mindful of the fact that in other countries, many people, especially women, are not allowed the opportunities I am, I honestly count my blessings every day.
3. Some of my dreams have not changed, like having a family, giving back to our communities, and being successful professionally. Over the course of my life, others dreams have changed. I dreamed of owning the first company in which I worked. That didn’t happen, because I was hired away from that marketing company by a client that I managed. My dream then became to climb the corporate ladder and become the Vice President of Marketing for that company. Ticked that box. Then, I pivoted and started Front Porch Marketing. And it has been the absolute best part of my professional journey to date.
4. A successful life to me is being happy, healthy, kind, empathetic, resilent and respectful; having a strong sense of self; raising responsible, happy, kind, humble, respectful, empathetic, resilent children; giving back to others in need, and providing for the needs of my family.
5. I really don’t think it is up to me to judge if my generation or my parents’ generation had a better life, because it’s like comparing apples to oranges. And, because our world since 9/11 changes at light speed, in addition to constant emerging technologies today, our generation is more complicated; but I think one could make an argument for either

So why did I ask business owners to answer these five questions?

A perspective check-in is always a good thing, and I hope this exercise inspires you as much as it inspired me. Be well, friends; and keep livin’ the dream.

P.S. We can help you keep livin’ the dream by growing your topline through strategic branding and marketing, so call, email or text us today!

Research, branding and reboots … The latest version of our own Pick Six (for six glorious years in business, natch …) finds us walking our own proverbial yellow brick road in search of marketing nirvana.

We always say (but it bears repeating), marketing is more art than science. Finding the perfect mix of marketing strategy and tactics that will deliver the biggest impact for clients is never a one size fits all exercise – it’s a bit of a journey! And we have to admit … we absolutely love the journey.

Research, branding and reboots, oh my!

Enjoy these exciting and fulfilling stops along the way:

1. Research and Branding – The research and brand architecture exercise that we are undergoing with Mister Sweeper gives us serious back to basics euphoria! We live for this stuff, friends.
2. Newsletter Refresh and Reboot – We love giving a long-standing client a refresh, and the end result is fantastic! Check out the latest Corps Team Client newsletter. Phenomenal!
3. Blogging – We can’t say enough about blogging and the importance of it in your content strategy. Blogs we love include, but aren’t limited to, The GEM, TodoModo Group, PeopleResults and Feizy.
4. Learning – The Chief Rocker’s association with Vistage continues to be an invaluable one. Lots of great ideas were shared recently by Communications Specialist Michael Allosso, who was the guest speaker at a business owner’s event.
5. Team Straight Talk – Even when our Rockers aren’t delivering the skinny ON the Porch, they are telling it like it is OFF the Porch. Check out Tara (aka The Rock) in The Dallas Morning News.
6. New Connections – We love that our clients and friends spread the word on our behalf! Meeting with new people and prospects to see if we can help is always a charge.

Thanks for walking our yellow brick road with us, friends! We continue to be thankful for each and every one of you.

Join us elsewhere if you want jams: Twitter, Facebook, Instagram and LinkedIn!

Truth be told, my favorite diamond comes with four bases and a mound. I am always sad when another season of spring baseball is over. With each and every season, lessons and opportunities to grow on and off the field present themselves. Here were our top lessons learned this season:

1. It’s Not Over Until the Last Out – A team in my eldest son’s division had just an “ok” performance in regular season, but took everyone by surprise when they won the championship game. When you talked to the coaches, they credited their success to playing to their strengths, staying positive, never giving up, practicing and sticking to their playbook. Applying strategy and putting in the work paid off for this team.
2. An Ounce of Encouragement Wins Every Time – One of our players was on the receiving end of a lot of negativity from the coaches and teammates. Changing the narrative to encouragement and positive reinforcement instantly improved his play! Inclusion, encouragement and positive reinforcement are game changers. He ended the season by saying it was the best one yet and he didn’t want it to end. Actions and words have tremendous power. Make a difference with both!
3. Know the Rules – Seems to be an obvious statement, but knowing the rules is always important – in business, sports, home and school. Know the rules and play by them. We had teams check us (bat sizes, mound distance, etc.) and, if we had not been following the rules, this might have been an issue. An opposing team jumbled their line-up and it resulted in two automatic outs … they ended up losing the game; and while one can never say for certain, that situation appeared to be the momentum changer.
4. Embrace the Fail – Baseball is a game designed for you to fail. I love that simple fact. Every play there is one win and one fail. There is a tremendous amount of pressure on every player; but if applied correctly, it can result in lifelong lesson. It’s not if you fail, it is how you recover from the failure. So you strike out … what happens next? You hit a two-run homer. Fail. Learn. Progress. On repeat.

We love baseball. It connects our family. We invest our time together because of the lessons learned on and off the field. These lessons are easily adapted into business and life.

What’s your business’ game plan? How can we help you win? Let’s play ball!

If you’re anything like me, right about now the reality is hitting you – Summer. Is. Here.

Truth be told, I have a bit of a love/hate relationship with summer. In theory, it’s fantastic – fewer commitments, less stress, and opportunities to travel and enjoy my children. In reality, however, its not all fabulous trips and lazy summer days. It can be discombobulating – I don’t know what day it is. My children get on each other’s nerves, and mine. And getting work done is hard (case in point, I’m writing this blog and it’s almost midnight!).

When I start to feel summer stress, I do well to remember to do these few things:

1. Adjust Your Expectations. Expect that things are going to move slower and take longer. Kids are underfoot! Efficiencies that exist when your children are in school may go out the window in the summertime. Allow for this to keep frustration to a minimum.
2. Keep A Schedule. As tempting as it is to just go with the flow every day because you can, everyone will do better if you keep to a schedule, even a loose one. A little bit of structure goes a long way.
3. But Don’t Be Afraid to Throw the Schedule Out the Window. Some of the best memories are made when you deviate from the norm – stay up super late binge watching Netflix with your teenagers, take an impromptu weekend trip out of town, have ice cream for breakfast. Yes. You can. It’s summer.
4. Use Your Village. Friends, family members, babysitters, drivers. Use them! Lean on them and help each other out. You will need it.
5. Let Go of the Guilt. You may have to work more than you would like. There may be weeks where you have to put your kids in a camp just because you need a break. It’s ok. Your kids will survive. And oh by the way, they may need a break from you, too.

Enjoy your summer, friends!

I recently read a book entitled “Make Waves” that enlightened me to the perspective that an individual has the power to be a wave maker and spark change in the corporate world and their every day life.

Author Patti Johnson explains that people can make small “waves,” or changes, in their daily life that slowly disrupt the status quo. She breaks the book up into four easy to read sections that teach you how to think and act like a Wave Maker, and then introduces you to inspirational Wave Makers (including our very own Chief Rocker, Julie Porter).

I highlighted some of the key lessons I learned below, and I promise that by the end of the book you will be ready to get up and go chase your dreams.

• Finding your wave and accomplishing your goals always begins with asking questions of yourself. When you come home at the end of the day, how do you finish the statement, “If only I could…”? The answer is your wave. Any passion or inspiration, no matter how small, can start a wave of change that can impact more people than you ever imagined.
• According to Patti, every successful wave has these three qualities: impact, purpose, and credibility. Since a wave’s “goal is to make your organization, community, or market better with tangible results,” it makes sense that a Wave Maker must be knowledgeable about the subject and passionate about the results. So ask yourself, will my wave create “undeniable impact? Does it have a bigger purpose that engages others? And lastly, is my wave built upon knowledge and credibility?”
• After you have identified your wave, you must apply the most important chapter in the book, which addresses how to think like a Wave Maker. Just as every wave has certain qualities necessary to succeed, Patti notes that every successful Wave Maker she interviewed had very similar traits and thought processes. Going back to how important it is to always ask questions and be curious, Patti notes that Wave Makers typically “see the unseen, think progress not perfection, and most importantly ask ‘what can I do’ before they take action.”
• It’s important to note that being a creative and innovative thinker doesn’t necessarily come naturally. The most important thing is to foster your curiosity, because constantly asking , “why is it done that way?” or “what if…?” can lead you to a solution to a problem that you didn’t even realize existed before.

If learning how to become a disrupter and Wave Maker lights a fire inside you, then I highly suggest reading “Make Waves” in its entirety. I truly think this book is relevant and helpful for everyone; but I think it is particularly good reading for recent college graduates entering the corporate world, or those who may feel stuck or in a rut at their current job.

Always remember, “those crazy enough to think they can change the world are the ones who do.”

Customer experience is a daily topic on the Porch. Those who know me are probably like “smh” that I would say I learned about customer experience from Disney Princesses ‘cuz mama be like, Hey, Cinderella, what’s the story all about … you know, the Suzy Bogguss song?!?! No? Well, Google it …

Did you know Millennials ranked Disney number one in the latest Brand Intimacy Report***?

***Survey was not by the Porter family nor was the Porter family surveyed for this report.

Why did they rank Disney number one you ask? Millennials tend toward “escapism and the need for respite” during this point in their lives. Disney delivers. The Disney brand rocks it with Millennials, children, teens, parents, grandparents and everyone in between.

My latest experience at Disney World brings me back to why the most powerful brands are the ones that have mastered customer experience, among other things.

Three customer experience takeaways from Disney:

1. Hire people who love their jobs and continually give them reasons to love it. They have to love it. There are people of all ages touching Disney Princesses and their hair and clothing for hours on end. Random lils asking questions about the Princess’ movie or last episode of their Disney Junior show. Upon each interaction, there were smiles and dialogue about the show and questions about whether they liked the outcome of that episode or if they knew what Belle’s favorite book was. My favorite answer, “Yes, princess, your hair is the same color as mine.” Swoon.
2. Consistently deliver on the brand at every touch point. When you call the front desk or housekeeping or the restaurant at a Disney property, you always hear, “Welcome home.” If you ask, “Are you open tomorrow?” You will most certainly not hear, “We are off tomorrow. Sorry.” Take note friends.
3. Words your team speaks matter. You are called your highness or majesty. Your children are called princess or prince or your highness every time you turn around. How can you not love being at Disney?

Customers and clients are the new royalty. The quality of customer experience you must offer to compete in your market and win is of the utmost importance — now more than ever.

Dream big marketer. Be A Champion.

Disney, you got me hook, line and slipper.

It’s been a rockin’ year at Front Porch Marketing and for our blog, Off Our Rocker. 

Our team shares their musings, wisdom and counsel about branding, marketing, trends, pop culture, being a working mother and motherhood in general here.

We love to blog for clients, our team members, advocates and ourselves and have decided to countdown and share with you the five most-read blog posts for 2016.

We would love for you to look back and read them again or maybe read them for the first time.

So, we will leave you with these.

Happy almost New Year.

No. 5 Blog

Motivation: 5 Ways to Find It When You’ve Hit a Wall, by Ann Marie Bishop

No. 4

Do Your Actions Speak Louder than Likes?, by Darcey Newsum

No. 3

4 Lessons Learned By Losing, by Vanessa Hickman

No. 2

5 Rockin’ Things About Branding & Marketing Businesses, by Julie Porter

No. 1

Being a Working Mom: Five Things That Saved Me This Summer, by Jacqui Chappell

It will take you one minute to read this so why not do it right now?

Feeling overwhelmed by the busyness of the season or paralyzed by a long “to do” list? Can’t get started on that big project, or haven’t written your 2017 plan? Can’t find the time to read all of the books, articles, emails, and other information you want to know?

Stop what you are doing to take a minute, or five or ten, to set a small goal and get it done, right now!

There is one surefire way to pull yourself out of frustration and procrastination and it’s to quit thinking and start doing – in very small steps. These brief moments of action will force you to make quick and small progress, triggering a sense of accomplishment, reducing the size of that list in your head and training yourself to get things done throughout the day.  Some examples:

• Do one or two things that each take just a few minutes to accomplish at your desk at the start of each day, then tackle the big stuff. A few important calls, one brief key conversation, send a thank-you note, read a favorite blogger, schedule a future important meeting.
• Quit talking about all of that holiday shopping you haven’t done yet, pull out your smartphone and order one gift on your list. A few minutes of this daily and your shopping is done!
• Instead of trying to find a full day to clean out your garage, kitchen, closet, etc. take less than 30 minutes and tackle one drawer or section. You will create a habit of mini projects and the repeated small progress over time will keep you organized.
• No time to read that book or newspaper? Subscribe to one of many summary services available.
  • Summaries.com. Eight-page executive summaries from the latest business books.
  • Nextdraft.com. Quick, entertaining look at the day’s best news stories from Dave Pell.
  • Farnamstreetblog.com. Sunday’s Brain Food newsletter for increasing your knowledge.
• Need a rest or mental break? Set 10 minutes on your smartphone clock for a power nap or to sit quietly to recharge. Or download the Headspace App on your smartphone and start taking 10 minutes anywhere/anytime for a guided meditation that will positively change your brain and your day.
• Take a few moments and make a list of needs and goals as a start to the process of writing your 2017 plan – for yourself, your family or your business. Start small and you will develop good habits for writing down plans which is the first step to successful execution and achieving amazing goals. Even better, take a minute and call us because we have the folks on board that can help you write and rock your plan!

And now that you have taken a minute to read this, set a small goal! Stop what you are doing to order that gift, write a thank-you note, sign-up for a summary service, clean out that one desk drawer, or pick up the phone and make that one important phone call.

So set a small goal and get started. It takes just a minute.

Highs and lows in life are inevitable. Things change, our realities shift and sometimes we find ourselves in a low cycle. Although these times in our life are never fun, they offer tremendous opportunities for growth. When you find yourself facing adversity, look for these silver linings:

1. You will find strength you never knew you had. Often times we fear the worst case scenario and wonder how we will handle failure. The answer is, you will be fine. You will persevere. And discovering this truth is empowering.

2. You will find your people. During tough times, look around. Who is there supporting you? Really supporting you? These are your people. Everyone else is periphery. Again, this discovery is a gift.

3. You will simplify your life. In times of confusion and strife, simplification is necessary. You must focus on only what is truly important. Everything that isn’t important falls away.

4. Your character and conviction will get you through. Regardless of where you find yourself, there is a reason. Stay the course. Remain true to what you know is right and honorable. There is peace in this.

It’s during hard times that we learn the most valuable lessons in life.

Silver. Linings.

Daylight savings time, warmer days and busy baseball fields are here, and when spring arrives, we usually feel another year is moving forward more quickly than a fastball! As we turn the corner to the second quarter of the year, it’s a great time to slow down a bit and think about how we can get more fresh air, brighten up our homes, and breathe some life into our one of our all-time favorite events – the business team meeting. Yes, I just said the dreaded word, meeting.                                                                                                                                           

It’s time to spring clean your meeting!

Why? Because none of us gets excited when hearing we have to attend another meeting, and most of us have heard or said it numerous times, “that meeting was a waste of my time!” Folks, if time is our most valuable asset, how can we stop spending it in unproductive meetings, and what will it take to change-up the agenda and make it worth it? If it’s time for spring cleaning, where do we start?

We start by changing our thought process to get rid of the old and start with the new. The traditional meeting that is set and run by a boss, who does most of the talking, and calls on individual employees to report their progress, does nothing to engage the team.  I have run these types of meetings in my prior work and learned the hard way that the bored looks, fidgeting, and glances at the mobile phones were caused by my failure to recognize the needs of the team.  I learned that I needed their help in changing everything about how we ran meetings, including thinking of them as “our meetings” vs. my meetings.

Once we are willing to think differently and engage with each other in change, it’s time to ask a ton of questions. Getting feedback is critical, so be persistent until the team is open to talking about the type of meeting wanted. If you have flexibility in date, time, location – put the question to the team and ask what works best. If you can involve everyone in setting the agenda – do it! Ask open-ended questions such as – what do we want to discuss, who do we want to hear from, what do we want to learn, who should we invite and why? Throw out old paradigms and bring in fresh ideas and perspectives from everyone on the team.

As the agenda starts coming together, someone on the team must organize it and everything else about the meeting so everyone gets the most out of the time spent. An advanced communication should be sent to all attendees to include date, start and end times, break times, location, dress code, names of attendees/guests, meeting objectives/agenda and if food or drink will be served. All of this information can be included in one final agenda document, and also available at the meeting. An organized meeting produces the best results, and everyone leaves feeling their time has been appreciated and well spent.

Spring cleaning isn’t easy, but we all know it’s worth the effort. As you consider thinking differently, engaging with each other to make changes, and organizing yourselves for more productive time spent, keep in mind two key things:

• If you are a leader, understand meetings are not all about you and engage others in helping you improve the time spent together. To have a successful meeting requires you to listen.

• If you are a participant, share your suggestions for the agenda well before the meeting and be willing to speak up during the meeting. To have a successful meeting requires you to contribute.

Finally, when you attend a meeting think about how many times you have asked a family member to put their technology aside at the dinner table or when speaking with you. We should all do the same in our meetings. Unplug and engage.

Your meetings will rock! Get to that spring cleaning friends, and we’ll see you later on the Porch.