First of all, a strong logo is a crucial part of branding, but it’s not the full picture of your marketing communications. Many businesses stop after getting a logo designed, thinking they’re set for success. In reality, a logo is just the foundation of your brand home — it’s what you build up around it that creates a memorable and effective brand.

So, what marketing communications do you actually need to support your brand and ensure consistency across all touchpoints as well?

Key Elements Beyond a Logo

1. Brand Messaging & Brand Voice Guidelines

Your visual identity is important, but your brand voice is what gives your business personality. In reality, a well-defined brand voice ensures consistency and a cohesive message across all platforms, from social media posts to email campaigns. Overall key elements include:

• Mission statement: why does your brand exist?
• Core values: what principles guide your business?
• Tagline or brand promise: a short, memorable phrase that sums up your brand.
• Tone of voice: should your brand sound professional, playful, authoritative, or conversational?

2. Website & Digital Presence

Your website is often the first impression people have of your brand. After all, it’s your digital office. Therefore, welcome people in! A well-branded website might include:

• Consistent typography and color palette: match and support your logo.
• Clear, compelling copy: speak to your audience’s needs.
• A strategic homepage: immediately communicates what you do and why it matters.
• SEO-optimized content: help people find your brand online when they type into a search engine.

3. Social Media Branding

Every social platform is an opportunity to reinforce your brand identity with digital marketing communication. Beyond using your logo as a profile picture (avatar), you could create:

• Branded cover images & templates: for posts and stories.
• A defined content style: are your posts inspirational, educational, or entertaining? Are you using video marketing?
• Consistent brand voice: build recognition and trust over time with captions and responses.
• Content calendar: plan your posts in advance to leverage business milestones.

4. Business & Marketing Collateral

Next, your brand needs to be cohesive across every touchpoint, including physical and digital marketing materials. Even small details like branded invoices or packaging inserts help reinforce your identity. In this category, some must-haves include:

• Business cards: still a powerful networking tool.
• Brochures or one-pagers: great for in-person meetings and events.
• Pitch decks or presentations: professionally designed slides make an impact.
• Email signatures: a small but powerful branding opportunity.

5. Email & Advertising Templates

Every ad or email you send is a chance to build brand recognition. Therefore, consider:

• Branded digital templates: for newsletters, and sales promotions.
• Consistent print and digital ad creative: again, match your brand colors and tone.
• Landing pages: continue the look and feel of your website, but for special events, promotions or initiatives.

6. Customer Experience Touchpoints

Looking past marketing materials, your brand should next be reflected in every customer interaction — even how you greet customers in-store or on calls. So in addition, consider branding elements:

• Customer service responses: Branded email templates and a consistent tone.
• Packaging design: Unboxing experiences create lasting impressions.
• Automated messages: Order confirmations, appointment reminders, and follow-ups.

7. Unconventional Marketing Communication Touchpoints

Finally, beyond the usual marketing materials, some of the most memorable brand moments happen in unexpected places. Sometimes, the smallest details leave the biggest impression. In short, the more your brand feels alive across all touchpoints, the stronger the connection with your audience. Hence, here are some unique ways to reinforce your brand identity:

• Branded Wi-Fi Network Name: If you have a physical location, renaming your guest Wi-Fi to something fun and on-brand (e.g., “Caffeinated_WiFi” for a coffee shop) adds a small but clever touch.
• Custom Hold Music or Voicemail: Instead of generic hold music, why not reinforce your brand’s personality with a custom message or a carefully chosen playlist?
• Unique Job Titles: Instead of “Customer Service Rep,” what about “Customer Happiness Hero”? Use titles to reinforce brand personality. Indeed, just ask Julie, our Chief Rocker.
• Branded Auto-Responses: Even automated out-of-office emails or chatbots can carry your brand’s tone. So instead of “We’ll get back to you soon,” we might say something fun, like, “We’re out on the Porch—expect a reply in 24 hours!”
• Surprise & Delight Moments: Send an unexpected thank-you note, add a quirky Easter egg to your website, or include a handwritten note in a shipped package to make your brand feel more personal.

Marketing Communications Can Help Build a Cohesive Brand

A logo is just the start of your brand’s identity. So overall, to build recognition and trust, you need a fully developed marketing communications strategy that extends across every platform and touchpoint. By creating consistency in visuals, messaging, and customer interactions, you ensure that your brand isn’t just seen — it’s remembered.

Cheers to February 2025 and the marketing investments our clients are focused on in this new year.

Last year was weird. If it wasn’t for your business or brand, please share. Because this weirdness has been a topic of conversation with our peers, industry leaders and current and prospective clients. From a business to business and business to consumer standpoint, sales were all over the place.

And, not stating lightly, the weather had its impacts in 2024. We are forever grateful to work with amazing leaders and businesses who suffered significant impact from weather disasters. From droughts to fires and hurricanes and everything in between.

Even now in 2025, we have some clients questioning what is happening in their industries and why. Trends are bucking historical performance.

Here’s What We Do Know About Marketing Investments

Starting Front Porch Marketing in 2011 was a calculated risk. The labor market was weak. There was low consumer demand. And unemployment was high. However, this entrepreneur took the leap. If you can do it now, you can make it anywhere was the mantra.

This year is harkening back to that time. Not an economist nor do I play one on TV, but this time and space feels familiar.

Strategic Marketing Investments Our Clients Are Leaning Into in 2025

1. Brand architecture is the guidepost. This creates internal conviction. Brands must concentrate on this internally before communicating externally.
2. Brand storytelling is paramount. This builds trust. It builds awareness. It will have a lasting impact.
3. Evaluating existing star clients or customers. What brought these rockstars to your business services or products? Where did they come from?
4. Marketing tactics that garnered return in the past. As business leaders and entrepreneurs, it is easy to chase the newest shiny object. But don’t forget the marketing truths. The numbers don’t lie.

Want to sustain or grow your business? Invest more in branding and marketing.

So, I leave you with this dear readers: Creative, collaborative problem-solving has been and continues to be golden. Leaders and the right marketing partner can navigate the most complex of challenges together, making successful marketing investments for growth. With agility and innovation, the sales will follow.

Stay true to your brand and as a business leader, be real. Use your brand architecture as the guidepost. If it isn’t defined — for heaven or the universe or whatever — call us and let us help.

Embrace change. The growth mindset and calculated risk taker will see topline growth. With your eye on the prize and thoughts on what we have shared here, no matter what is going on in our economy, your business will succeed.

We’re hard at work on The Porch — even though its summer — and we wanted to share some of our proven digital strategies so far this year. The summer has flown by, and our team, business and clients have enjoyed many successes balanced with time with family and friends. As we roll into back to school whether it is elementary school, first year of college or next term of an MBA program, we have big goals on our mind at home and work.

With that being said, we are sharing digital strategies and tactics resulting in business success. Here’s what is working for our clients.

We Use These Proven Digital Strategies and Tactics for Our Clients

There are a handful of proven digital strategies that we are using to help build our clients’ brands. Often these strategies work together, and build upon each other. Sometimes they even share assets, which helps marketing budgets go further.

Email Marketing

Consistent communication whether it be weekly or monthly is paramount. Open and click rates for our clients’ email marketing exceed their peers’ average performance. And, their unsubscribe rates are lower than benchmark.

Keys to email marketing success include consistent communication, compelling content and professional creative and visuals.

The results include business growth by referral from existing clients and customers as well as inquiries from prospects and connections.

Digital Advertising

Our clients are spending their ad dollars on digital advertising strategies and tactics this year. The results continue to exceed the norm. LinkedIn and Google ads, geotargeting and retargeting continue to result in business growth.

Social Media

Content calendars are king. Client connections and reach on social media for the companies we work with have been strong — above industry averages. Social continues to be a proven digital strategy YoY.

LinkedIn continues to lead on the business-to-business front. Our clients’ senior leadership are embracing the power of LinkedIn. They are consistently active. This is resulting in broader brand awareness and increased employee engagement among other things.

Hashtag strategies continue to evolve. Less is more is proving successful for our clients. Protip: Utilize free tools to evaluate the relevance of the hashtags you use. We are happy to share our go-to tools. Email us!

Blogging

At least two blog posts per month continue to engage our Clients’ key audiences, their existing customers and new prospects. Google Analytics confirms this on the monthly reports we provide to clients. In addition to this, our clients’ websites’ SEO is benefiting from this proven digital strategy.

Video

Short and long form video marketing is increasing our clients’ SEO. Videos are a proven digital marketing tactic that also provides compelling, engaging content for social media. Repurposing these videos for digital advertising has also been a hit.

Website Refresh

Continuing to add content whether it be through blogging or keeping the look and feel of your company’s website updated has been a win this year as a proven digital strategy in 2024. Have you looked at your website lately? Is it working hard for your business? If not, we can help. If you don’t know how to figure out if it is effective, we can help with that too.

Implement These Proven Digital Strategies and Tactics for Success in 2024 and Beyond

The fall time period is the perfect time to re-assess your marketing plan and add some of these proven digital strategies to your brand mix. Reach new customers. Broaden your brand’s horizons. Share new products. Build loyalty. It’s all possible by starting now, and sticking with it.

Here on the Porch, we create a lot of specialized content for our clients. Websites, social media, newsletters, videos and the like. As their marketing partner, we operate as an extension of their marketing department. We think through their branding, their voice, their business goals and more to make sure that their content is right — every single day. In other words, we work hard to make it rock! And we love what we do.

Our clients trust us to use our expertise to help them grow their businesses. They know that a smart business owner doesn’t try to do everything themselves — instead they surround themselves with other experts who can help them achieve their goals.

How Can You Best Utilize Your Marketing Partner to Make Your Content Rock?

Say you’re a business owner who doesn’t know how to — and honestly doesn’t have the time to — create your own marketing. So you do the smart thing and hire a marketing partner to help grow your business. First, realize that your marketing partner is an expert at creating smart, on-target content for your business and is also in it for the long haul like you are. They want you to succeed.

Helpful Tips for Businesses Utilizing a Marketing Partner

1. Remember: You are not your audience. What is spoken and written internally in your company, doesn’t necessarily make sense to your client or customer. Trust your marketing partner’s recommendations on brand voice, relevancy of message and content
2. Your time is a valuable asset so use it wisely. Provide big-picture counsel. Spending your valuable time giving big picture direction up front on content initiatives vs. spending your time editing every post, is time well-spent. Let your marketing partner help you focus on other important parts of running your business by taking the daily detail of marketing content off your plate.
3. Digital content lasts nanoseconds. Today’s post is forgotten by tomorrow and replaced with another one. This process builds your brand’s personality over time. Each social media post is not precious, it is simply the next stepping stone on your brand’s path.
4. Trust your content creators. The copywriters and designers on your marketing partner’s team do this day-in and day-out for multiple clients. They are experts. They know your channels better than you do and are creating content using best practices for their industry. Just like you use best practices in your industry.
5. Work ON your business, not IN your business. You can’t be everywhere at once. Surrounding yourself with experts who know how to do things that you don’t know how to do is the smart move. Marketing, copywriting, and design professionals on your marketing partner team all have expertise and knowledge that can help you grow your business in ways you couldn’t have imagined. Let them do their job, so that you can do yours better.

Our Overall Advice? Trust Your Partners.

Digital content creation is a marathon with no finish line. It is a day-in and day-out process that builds your brand, and your audience, over time. Digital content like social media, blog posts, newsletters, and websites are crafted with your audience in mind. And they’re crafted to build your brand long-term. So don’t over-think every single post. Don’t over-edit every single piece of content. Whether it’s social media, blogging, email marketing, video scripting or any piece of your digital content universe, it all works together to build your brand and make your business a success in the eyes of your audience and potential customers. 

As we move into 2024, video marketing continues to grow and evolve, becoming an indispensable tool for brands to engage and connect with their audiences. Video marketing is affected by technological advancements, changing consumer behaviors, and emerging platforms. Video has evolved significantly in the past decade.

Short-Form Videos Dominate 

Short-form videos are set to continue to reign in 2024. Platforms like TikTok, Instagram Reels, and YouTube Shorts have popularized bite-sized content that captures attention quickly. These videos, typically under 60 seconds, are perfect for today’s fast-paced consumers. Brands should focus on creating engaging, succinct content that delivers a clear message quickly and effectively. 

Live Streaming Video Marketing Continues to Grow 

Live streaming offers real-time interaction and engagement and has become powerful tool for marketers. In 2024, we’ll see even more brands utilizing live video for product launches, behind-the-scenes looks, Q&A sessions, and live shopping events. The real time element and authenticity of live streaming helps build trust and create a sense of community. 

Interactive Videos Gain Traction 

Interactive video marketing that allow viewers to engage directly with the content are projected to become more popular. To begin with, these videos could include clickable elements, quizzes, polls, and even branching paths that let viewers choose their journey. Interactive videos not only increase engagement but can also provide valuable data on viewer preferences and behaviors. 

Augmented Reality (AR) and Virtual Reality (VR) Integration 

AR and VR technologies are transforming video marketing by offering immersive and interactive experiences. Brands can use AR for try-before-you-buy experiences, virtual tours, and interactive ads, while VR can be used for immersive storytelling and experiential marketing. In 2024, we can expect more brands to integrate AR and VR into their video strategies to create memorable and engaging experiences. 

Personalized Video Marketing Content 

Personalization is crucial in modern marketing, including video marketing. Therefore, personalized video content, tailored to individual viewer preferences and behaviors, can significantly boost engagement and conversion rates. By leveraging data and AI, brands can create personalized video messages, recommendations, and experiences that resonate with each viewer on a deeper level. 

Enhanced Video Marketing SEO 

As video content becomes more prevalent, optimizing for search engines (SEO) is crucial. Enhanced video SEO involves optimizing video titles, descriptions, tags, and thumbnails, as well as using video transcripts and schema markup. This helps improve video discoverability and drives more organic traffic. 

Sustainability and Social Responsibility in Video Marketing

Consumers are increasingly looking for brands that align with their values, especially around sustainability and social responsibility. Overall, video marketing in 2024 will see more brands creating content that highlights their eco-friendly practices and commitment to positive change. 

As we move through 2024, video marketing will continue to be an essential component of any marketing strategy. So by staying on top of these trends and incorporating them into your campaigns, your brand can engage more effectively with your audience and foster deeper connections.  

LinkedIn continues to be a powerful sales and marketing tool. With other social networks manipulating algorithms, LinkedIn ranks in the top two where organic social media marketing is still effective.

And the user demographics for LinkedIn are a proof point for brands and business leaders to utilize this tool now to engage their audience and grow their business.

What Works on LinkedIn

Strategy and other things are critical to maximize results for brands and personal pages on LinkedIn.

• Provide value. Heavy, brand only content isn’t effective. Audiences want value. Be engaging. Tell stories. Share advice. Use testimonials. Give perspective on industry trends. Be a storyteller. Share what your team is passionate about at work and personally.
• Posting cadence. Have a content calendar and be committed to posting frequency.
• Message and visual consistency. Make sure you are following your message map, content buckets, brand style guide and visual guidelines.
• Encourage team members to interact with your brand page. As we always say, you can’t market externally if your team isn’t educated and engaged internally. Turn each team member into a brand champion. Provide them with the knowledge on how they can market the brand. Make sure content shared on LinkedIn is engaging to them. They should want to like and share the brand’s posts.

Where to Start On LinkedIn

At a minimum, business leaders on LinkedIn should:

• Have an updated headshot.
• Upload a branded timeline cover.
• Log into LinkedIn three times a week.
• Like team members’ and brand’s post.
• Accept relevant and meaningful connections.
• Reach out and ask for connections to team members, clients and other contacts you meet at conferences, conventions, etc.
• Monitor competition’s brand pages to get a snapshot of the competitive landscape.

Interested in assistance utilizing LinkedIn for your business? For you as a business leader? The time is now. Front Porch Marketing is here to help you succeed on this important business platform.

Trade shows and conferences offer invaluable opportunities for B2B businesses to network, showcase their offerings, and stay ahead of industry trends. However, to truly leverage these events for growth, it’s essential to have a strategic approach.

The Power of Face-to-Face Connections

In today’s digital age, the value of face-to-face interactions cannot be overstated. Trade shows and conferences provide a platform for B2B businesses to engage with industry peers, potential clients, and thought leaders in a dynamic and immersive setting. By capitalizing on these events strategically, businesses can foster relationships, generate leads, and ultimately drive growth.

1. Pre-Event Preparation: Setting the Stage for Success

Maximizing the impact of trade shows and conferences begins long before the event itself. Start by thoroughly researching the event agenda, exhibitors, competitors and attendees. Set clear objectives for your participation, whether it’s expanding your network, showcasing new products, or generating leads. Develop a compelling booth design and promotional materials that effectively communicate your brand message and offerings. Market your participation via email, social and your company’s website and blog.

2. Strategic Networking: Quality Over Quantity

While it may be tempting to collect as many business cards as possible, focusing on quality over quantity is key when it comes to networking at trade shows and conferences. Identify key stakeholders and decision-makers you want to connect with and prioritize meaningful interactions. Prepare an elevator pitch that succinctly communicates your value proposition and be genuinely interested in learning about others’ businesses.

3. Engaging Booth Experiences: Capturing Attention

Your booth is your storefront at trade shows and conferences, and it should be designed to captivate attendees’ attention. Create interactive experiences that allow visitors to engage with your products or services firsthand. Incorporate multimedia elements such as videos, demonstrations, or virtual reality experiences to showcase your offerings in an engaging and memorable way. Remember to train your booth staff to be knowledgeable, approachable, and proactive in engaging with visitors.

4. Thought Leadership Opportunities: Sharing Expertise

Trade shows and conferences often include speaking opportunities, panel discussions, or workshops where industry experts can share insights and expertise. Seize these opportunities to position your business as a thought leader in your field. Prepare engaging presentations that offer value to attendees and demonstrate your industry knowledge. Be sure to promote your speaking engagements beforehand using email and social media to attract attendees to your sessions.

5. Post-Event Follow-Up: Nurture Relationships

The real work begins after the trade show or conference ends. Follow up with leads promptly, whether through personalized emails, phone calls, or social media connections. Reference specific conversations or interactions to demonstrate your attentiveness and interest. Continue to nurture these relationships by providing valuable content, addressing any questions or concerns, and staying top of mind until conversion.

Driving Growth Through Strategic Engagement at Trade Shows and Conferences

Trade shows and conferences represent more than just opportunities for businesses to showcase their offerings; they are catalysts for growth and innovation. By approaching these events strategically, small and mid-size B2B enterprises can expand their networks, establish thought leadership, and ultimately drive business growth. By investing time, resources, and creativity into maximizing trade show and conference participation, businesses can unlock new opportunities and propel their success forward.

Are PR pros pitching media during the holidays?

You bet they are pitching media during the holiday season. The holidays often means a respite for journalists from covering a continual news cycle. But as the season nears, story ideas are not as plentiful and, as such, this becomes a prime time to position your client in the news. You can still have effective media relations and engage with journalists to get the best results for your client during the holidays.

Yes You Can Pitch the Media at Holiday Time

Do not be daunted by the copious amount of “out of the office” responses — journalists are still tasked with reporting and producing the news. So make your pitches! Here are some media outreach tips during the holidays:

1. Pitch evergreen story ideas and content — As the pace of news slows, mid-December to early January is the ideal time to pitch feature stories and thought leadership profiles. Reporters want to file their articles prior to taking time off. A journalist is more likely to use your story during this period if it does not rely on current events.
2. Do Not Pitch Holiday Stories in December — Editorial calendars are already rife with holiday content; it’s unlikely that a seasonal pitch, in December, will generate coverage. Media outlets plan holiday stories well in advance — if you’re pitching media in December do not wrap (pun intended) your client’s message in a holiday package.
3. Make Predictions and Be Inspirational — Predictions for the coming year can earn media mentions for your clients as experts in their professions. The holidays are also the perfect time to pitch positive stories. The media always gravitates towards a feel-good narrative during this time of year. Consider examples of outstanding customer service, volunteer activities of employees, or the benefits of company donations.
4. Broadcast Media — Broadcast media are always reliant on guests. Many television entities conduct interviews remotely. So pitch your client to national producers in this situation which is a great opportunity. At this time, producers are not inundated with story ideas! Sparsely populated email inboxes are your friend, and a strong pitch could set your client up for success.

Do not go completely dark with your pitching efforts during the holidays. This time of the year offers a unique opportunity to secure great placements.

Establish the 2024 Marketing Plan for Your Business

The fourth quarter is 2024 marketing plan time. And there is still time to accomplish this important business exercise to cultivate growth in your business. Are you ready for 2024? On the Porch, marketing plan meetings are set with clients through early December to get ‘er done. It keeps the business and team focused. Save valuable resources — time and money — by creating yours now. Holler if Front Porch Marketing can help!

Marketing Plans 101

So, where to start? We would be happy to help, of course. But, if you want to tackle it on your own, let us help entertain you.

1. Start by asking yourself the question “What are your 2024 business goals?” Marketing plans should align with what your business is trying to achieve.
2. Then, based on projected 2024 revenue, budget a percentage of that revenue for marketing to meet growth targets. Research shows that on average companies are budgeting 9–10% for this purpose, for the second year in a row, for a variety of marketing activities. Protip: companies trying to gain market share are allocating more even in these uncertain times.
3. Once the marketing budget has been inked, set your marketing goals. Goals should always be measurable and be able to be tracked on a monthly or quarterly basis. Measuring your progress is important! Define how success will be measured.
4. Next, analyze your company’s situation and create or update the SWOT analysis. And then, analyze where competitors sit within the space. Then, define or redefine the target clients or customers.

Bring Your Marketing Plan to Life

Now that you have the start of a marketing plan written, think about how you will fulfill it. Set your marketing strategies. Strategies are long-term and create the pathway through to the business’s mission. They drive all of the marketing activities.

Next, define your marketing tactics. Will you be using advertising? Social media? Media relations? How will you execute against your strategy? Tactics are more detailed and have a shorter time frame. And tactics are action oriented. Think of tactics as the answer to how strategies will come to life. Are there tools in place for reporting on your company’s tactical success? Who is responsible for reporting and measurement? Set your structure in place for next year.

Finally, create a marketing timeline for all these activities. What needs to be completed and when? Make notes on who is responsible for tactical execution and when.

Review What Worked and What Didn’t in 2023 to Make 2024 Better

Make sure to revisit the marketing plan from time to time. Audit last year’s efforts, and this year’s efforts to gain insight on what to do better next year. Some folks do it quarterly, some more frequently. And cheers to your business success through strategic, thoughtful branding, marketing, advertising and marketing communication in 2024!

Programmatic Advertising is Driving Results.

After Q1, clients historically shift focus based on marketing, advertising and communications results so far in the year. The Front Porch team than also ebbs and flows to make sure our efforts are successfully driving topline revenue for our clients.

One of the tactics working for our clients right now? Programmatic advertising. As we start Q2 and continue into 2023, this advertising approach is driving results.

What is Programmatic Advertising?

It is a bit different than digital advertising. Programmatic advertising utilizes automation and algorithms to achieve success. Too far in the weeds: but it is about the process of ads purchased and sold. But it is different than traditional media-buying techniques. Programmatic advertising meets the potential customer when and where they are. This approach optimizes the efforts of the advertising, hyper targeting the most interested, most matched customers with the brand.

What is the Difference Between Display Advertising and Programmatic Advertising?

Clients often ask us what the difference is between display advertising and programmatic advertising, since in many cases they can look the same. The answer is that programmatic levels up:

• Display advertising refers to how ads are bought
• Programmatic advertising goes beyond simply placing a digital display ad on a website, and is more about how ads appear and in what format — serving the right ad to the right person in the right place at the right time

How to Get Started with Programmatic

Before you dive in, your team or your marketing partner needs to do the due diligence to understand your target market. With more in-depth information, programmatic advertising can work harder for your client and find the customers that are looking for your client’s brand.

Then, as you implement your plan, these are the things to look for and monitor in order to continuously improve and optimize your advertising, maximize your budget and reach the best customers for you:

• Cost per Click (CPC)
• Click-through Rate (CTR)
• Cost per Completed View (CPCV)

Want to Know More About Programmatic?

How can we help? The marketing and advertising landscape is evolving at the speed of light. And the Front Porch team is keeping up and leading the way to better outcomes for our clients. There are many benefits to choosing programmatic advertising such as efficiency and low-cost awareness. So please ask, as we love sharing our client successes, expertise and fodder. Sometimes the fodder isn’t relevant, but it sure creates great conversations and we’d love to have one with you.