On the Porch, May is “grad …” month. Believe it or not, it’s not just graduates and graduating. “Grad” definitely has to do with branding and marketing. Overall, it’s about great celebrations for our Porch team, family and clients.
Grad Is For Graduation Graduates
We have two kiddos graduating from kindergarten. Rock on, twins! And one team mate has an accomplished high school graduate going on to do great things in business school and in golf. Our intern, Lillian, is planning to be an August MBA grad. Plus, I have a college graduate — go on with your bad self, son. I couldn’t be prouder.
Grades Start With Grad
All those with school age children feel me here. That final grade card is coming to a mailbox near you. We see how hard you worked! And, oh yeah, the standardized test results. How’d we all do on those AP tests and finals? Whew! What a feeling! (It’s over. At least for now.)
Gradual Branding and Marketing Changes
It’s rad to be grad! Gradual, that is. Taking a measured approach on marketing pays off. Our clients are embracing incremental changes in strategy and tactics this year. This deliberate and consistent path to progress allows our clients’ brands and teams to experience sustainable enhancement. It is a more stable approach to marketing resulting in visible, continuous improvement. Slow and steady wins the race I always say.
Grad … okay … GraTitude, But It Works!
We are so grateful for our team, clients and advocates, here at the Porch. Amidst all the grad chaos that May brings, we are celebrating those who value that we continue to do what we love, with those we love, for those we love, while taking care of our loves. May was something else and we enjoyed every chaotic moment of it. Congrats Grads!
It’s spring break week for most of the team on The Porch. For those of us with school-age kids, it is a time to break away from the daily routine and rigor. The memories of Spring Break 2020 linger, so it makes us more conscious to take a break — whatever that looks like. Staying home, road-trippin’, or flying away. Our kids need it, parents need it, employees need it.
There are many benefits of breaking from routine to go PTO. Here’s our top five:
Happy Teams. Breaks are happiness, happy teams create better, more creative solutions
Making Memories. Sharing stories is a porch favorite and vacations create the perfect environment to fill our story cup.
Improved well-being. According to a Gallup study those who “always make time for regular trips” scored 18 points higher on a well-being survey than the group that does not take a break frequently. The regular trip group had fewer physical complaints, improved quality of sleep, and were in a better mood compared to before vacation.
Brain Tune-up. Taking time off can be like getting a tune-up for the brain, improving your mental health and cognition.
Work Life Balance. Team members with balanced work-life are more efficient in completing assignments and less susceptible to stress. Helps with burnout, unexpected or unscheduled absences and employee engagement.
Take PTO or vacation if you can
There are so many benefits of taking time to recharge and reconnect. When you take time away from the stresses of the daily grind, it can improve your physical and mental health, motivation, relationships, job performance, and perspective. A vacation can help you feel refreshed and more equipped to handle whatever comes when you return. If you are on break this week, have a wonderful escape, if not, plan and take your next PTO.
Our 2021 Christmas cards arrived early this year … shocking friends and family and prompting messages like “first card received” “winning” “overachiever” – well-intended messages that gave me a good chuckle. Holiday cards are a highlight of the season for me. The responses of being first, winning and overachieving, prompted thinking about how the concept of winning is engrained in our daily lives. It has become a measurement tool of our success. Whether it’s in athletics, business, or life, we want to win. What does winning mean to you? To your business?
I have two young athletes in my house, they are competitive, they like to get medals, but they also know how to lose. In athletics it is easy to define. You come out on top, or you learn and grow.
Defining what winning means in business.
It is not as clearly defined in business. How do we define winning professionally? Is it getting trophy, certificates, nominations, or promotions? Is it having the highest sales? Beating a competitor? Selling the most widgets? Making it to market first? Or could it be something different?
“Winning is fun … sure. But winning is not the point. Wanting to win is the point. Not giving up is the point. Never letting up is the point. Never being satisfied with what you’ve done is the point.”
It’s not about performing better than others, rather it is performing to our highest abilities. You can be great without being first, and you can lose coming out on top. In this framing how do you win? You do this by performing to the best of your abilities.
“Competing at the highest level is not about winning. It’s about preparation, courage, understanding and nurturing your people, and heart. Winning is the result.”
Back to the holiday cards, absolutely was not going for the gold by sending a piece of paper to my family and friends, however, being the best professionally and personally in Pat Summitt’s context would be a great ’22 accomplishment.
As we march toward a new year how will you resolve to win and how can we help you?
We have put together a must-read list of ’10 marketing books for 10 years’. Front Porch Marketing turns 10-years-old this month! Marketing has been constantly evolving over the past decade. As an all-remote, agile marketing company, we’ve evolved right along with it. But sometimes it can get hard to stay on top of all the changes.
That’s why we turn time and time again to the experts in our marketing books. In honor of our 10th anniversary, we rounded up 10 must-read marketing books that we think demonstrate positive perspectives and practical advice.
Books are one of the easiest ways we know to dive into new marketing topics. Then we can grow our practice and application of that knowledge. We hope these suggestions offer you some inspiring new perspectives on the ever-evolving world of marketing and help you stay on top of all the changes. If we can help you with your marketing challenges in any way, please ask!
Must Reads: 10 Marketing Books for 10 Years – our marketing reading list for 2021
This is one of our favorites. Seth teaches you how to frame your marketing messages so that your customers will willingly accept them. Permission marketing enables brands to cultivate long-term relationships with customers. This builds trust and ultimately increases the likelihood of making a sale. Seth challenges you to only talk to people who are already raising their hand asking to speak with you. Then he shows how this customer is your most valuable one.
This one is near and dear to our own Front Porch Marketing mantra. Adam – an award-winning researcher and professor – says that the key to success is not ambition or greed, but thoughtfulness. Good guys will indeed finish first in Adam’s worldview. And he gives ample evidence and example to prove it.
Karen leads with proven and practical digital strategies to boost client leads. She shows you how to increase email click-through rates and generate higher opt-in rates. She shares how to assess your current digital marketing channels like SEO, email and PPC and optimize them for better results. And with an emphasis on small business, this book serves as a handbook to make the most of every marketing dollar.
Tyrona, a Google marketing alum, offers valuable information on attracting and converting customers using inbound marketing. With SEO, blogging, social media and email marketing as your toolkit, follow Tyrona’s step-by-step system to set up and deliver an inbound marketing plan. Turn strangers into visitors, visitors into leads, leads into customers and customers into loyalists using minimal resources.
The authors of this book base their thinking on a study of 150 strategic marketing moves spanning more than 100 years and 30 industries. They show you how to build lasting success from creating a new market space (a blue ocean) in which there are no competitors. This book represents a ground-breaking new perspective because dominant marketing thinking for the past 25 years has been concerned with creating revenue by taking market share away from a competitor.
Miri helps brands understand the why and how of infusing their marketing strategies and tactics with an authentic voice that will resonate with consumers. This book serves as a template for helping brands discover that voice, and their story, and structuring them to share insights with their customers.
Joe and Robert – the founder and the Chief Strategy Advisor for the Content Marketing Institute – share bold thinking putting content at the forefront of marketing. They’ll help you create value for consumers and instill loyalty in your followers. This book outlines how to look at marketing as a profit center instead of a cost center. Content marketing helps brands own media instead of purchasing it.
Joe, the former head of strategy at social media giant Reddit, offers effective engagement strategies on social media through the lens of human psychology, neuroanatomy, biology and anthropology. Using more than a decade of experience, he explains consumer behavior in social media in terms of how the different social platforms each represent different mindsets: the Id, the Ego, and the Superego.
From the MIT Press, Anindya draws from his extensive research in the US, Europe and Asia using real-world examples from global companies to explain consumer behavior in the mobile realm. He identifies nine forces that shape consumer behavior and how to tap into those forces to influence shoppers and maximize brand opportunities.
Before jumping into content marketing, step back and assess what the core business problems are that content marketing can solve. Steve offers a guide to identify and define those problems. Then he helps you understand where content marketing can add the most value for your brand. Content marketing is more than just writing and design, and Steve teaches better techniques for distribution, measurement and optimization.
Let us know if you’ve read some of these, or have others that are your favorites! Please share your favorite marketing books in the comments to make our list more complete.
If you are reading this, you are probably curious to learn more about branding! Before we dive deeper into branding, it is critical to understand how your brand represents your purpose. Brian Whipple, CEO of Accenture Interactive, says “Brands must genuinely commit to aligning their businesses with purpose to differentiate themselves.” Innovative companies such as Apple have done this, starting with the “Why?” mentality instead of “Who?” or “What?”
When businesses focus on why they are doing things, they establish purpose and garner respect. It is important to actively take steps to support your cause, because it is the action instead of words that makes a difference, and people can see this. Customers want to see companies supporting the things they support, and when this happens, they are 63% more likely to purchase.
Why it’s important
To build equity in a customer’s mind, a brand must be: memorable, meaningful, aesthetically appealing, transferable, adaptable over time, and protected legally. It means differentiating yourself and finding ways to stand out among competitors. It matters because brands stick with people!
How many times do you think you have asked for a Kleenex when in reality you meant a tissue? James R. Hupp states that people refer to tissues as Kleenex because of their well-known reputation and product quality. People become emotionally invested, and while some people will hunt around for the best deals others will stay loyal to the companies they trust.
Why you should start with branding
Brands define you from the very beginning and act as a launching pad for your business. They are a “lens through which the words and actions of a company, its competitors, and the environment in general are converted to thoughts, feelings, images, beliefs, perceptions, and attitudes, etc., about a product (or family of products).” At Front Porch we place serious emphasis on branding because if you don’t define who you are/your purpose, how will you be credible?
Is it okay to forget branding just to have something out there?
In certain rare instances, it is okay to create something just to get it out there. This would be most acceptable for smaller projects or a company who has difficulty defining its brand. If a company is truly struggling , it may suffice to take a step back and begin generating content. Hopefully somewhere in the midst of creating content that company realizes its purpose and is able to establish its brand successfully.
Key Takeaway:
Much of the value perceived by consumers is completely subjective. If you begin with branding, you will have a solid foundation that the rest of the company’s actions should follow, and you will always have something to circle back to should you stray from your brand image. We believe branding should be first always, and we would be delighted to show you how it’s done!
This time of year, the stakes are high in the charitable giving arena, making nonprofit marketing more important than ever. Roughly 30% of all nonprofit giving happens during the last month of the year, from #GivingTuesday (the Tuesday after Thanksgiving) through December 31.
Donors are feeling generous, so the time is now to launch a compelling marketing campaign to support your annual appeal. The competition for donation dollars is real, so keep these things top of mind to ensure you don’t get lost in the noise:
Keep Your Messaging on Point
Messaging should be compelling and concise. What will inspire donors to give to your nonprofit over another? Your messaging should be clear and speak to your audience in a resonant, emotional way in a voice that supports your mission and is undeniably yours.
Make Sure Your Website is Ready for Prime Time
This is likely your biggest campaign of the year – your website should be ready to receive visitors. Make sure your website is compelling, current and eye-catching, and that your campaign is highlighted on your homepage with a clear call to action. Your donation page should be front and center – make it easy for people to give!
The Time is Now for Email Marketing
An optimized website only works if you’re driving traffic to it, so create some well written emails that will resonate with donors and drive people to your site. Consider using storytelling in your campaign – it’s a powerful way to arouse emotion and inspire action. A good narrative brings people together, evokes emotion, and creates empathy. Fundraising is a very human-centered enterprise, and when our emotions are tapped, we are much more likely to act.
Support Your Campaign with Social Media
Nonprofits are all competing for dollars, and social media will be abuzz. You can’t afford not to be telling your story there. Every platform has a different voice and demographic, so tailor your messaging to each channel. Establish a monthly social media calendar to ensure all your touchpoints are covered, and encourage sharing by your stakeholders and friends.
Don’t Forget to Say Thank You
Recognize your donors and their gifts quickly. Leave them with something that makes them feel undeniably good about supporting your organization.
It’s go time for Nonprofit Marketing! Are you ready to rumble? If not, come see us!
On the first day of school my oldest came home and said he was done with peppers. No big deal … until I found out why. He was being teased about his lunch. Why would kids pick on another kid about his food? Well first and foremost they are kids, but secondly, like all consumers big or small, we fear and sometimes even mock the unknown.
After a couple of days, I proposed the sweet pepper ‘marketing 101 campaign’ to my son, and he was all in! “Mom, once they try them, they will love them!” Game on!
Our Marketing 101 Campaign consisted of Four Proven Marketing Tactics: 1. Awareness
2. Engagement
3. CTA – Call to Action
4. Trial
Awareness: A platter of peppers was brought to the lunch room and a short introduction that included the health benefits, what they tasted like, the different colors/options was given. All the benefits can be found here. The kids had the knowledge (awareness) that peppers promoted healthy skin, hair, vision and immune system.
Engagement: The kids were interested … some had tried the peppers, some never had because they thought the peppers were spicy, but when they heard the name ‘sweet mini peppers’ they were engaged. Everybody likes something sweet.
CTA: This year our school started composting. Four days into the year some had not visited the compost bin, which was a coveted trip AND the CTA! The stem was compost worthy and earned a trip for all that tried.
Trial: The lure of the compost trip gave us what we needed. They. All. Tried. A. Pepper. Trial was the key to winning them over.
Of course, not all the little consumers were converted – there were a handful of pepper holdouts. But many really liked them, resulting in requests for seconds! To my son’s joy they started chanting … Pep-pers … Pep-pers … Pep-pers.
Everyone sells, in one way or another. As parents, we sell our children on our belief systems, values, and desired behavior. As business owners, we sell our products and services. Following a few proven marketing tactics can convert even the most discriminating customer.
And what of our Stinky Pepper Boy? After our successful venture, as I was walking out the door, my son ran across room, threw his arms around me and whispered “thank you.” And he has been packing peppers for lunch ever since.
So, it’s February. Perhaps you are finding it hard to stay committed to your New Years resolutions. Or your year-end business goals are proving harder to accomplish than you anticipated. Or you have put off making that change in your personal life that you know you have to make. Let’s face it, change is hard.
“Any change, even a change for the better, is always accompanied by drawbacks and discomforts.” Arnold Bennett
The process of change can cause disruption in your life. This disruption can hit close to home and play with your emotions, bringing about feelings of doubt, uncertainty, and lack of control. It’s natural to want to maintain the status quo, it feels safer. But is it better?
It is often said that change is the only constant in life. Yet we are evolutionarily predisposed to resist change because of the risk associated with it. Leadership today is all about managing disruption, and disruption is an hourly occurrence. Organizations and people that don’t embrace change are bound to lose ground and stagnate. Change is natural. Embrace it. Welcome it as an opportunity.
“Change is hard because people over-estimate the value of what they have – and underestimate the value of what they may gain by giving that up.” James Belasco and Ralph Staye
Whether you are undergoing change in the workplace or in your personal life, there are a few constants to bear in mind as you transition:
Nothing happens without a readiness to change. You and everyone around you must buy in to the change and the reasons for walking the path.
A support infrastructure is integral. Peer support and pressure drive change, and the emotional and logistical support will keep you afloat.
Replace old habits with new ones. Replace negative situations with positive ones.
Continuous introspection is key. Are you on the right path? Change is fluid, be willing to adjust.
The goal is progress, not perfection. Overcome any setbacks you encounter and re-focus.
“Life does not get better by chance. It gets better by change.” Jim Rohm
On January 1, 2015, the Carryout Bag Ordinance went into effect in Dallas ~ hello baby step on the road to sustainability in our great city. The ordinance mandates that retailers charge consumers five cents for every single-use plastic bag they are given. This legislation may have dealt Dallas shoppers a jolt, but it’s nothing new.
Some Canadian cities have been adhering to these regulations since 2007, and Dallas is joining an ever-growing list of American cities who have been on board including San Francisco, Chicago, Portland, Austin and all the islands in Hawaii.
The reason for doing this is simple: WE HAVE TO.
Consider this:
More than trillion plastic bags are used every year worldwide.
Only somewhere between .5% to 3% of all bags is recycled.
A single plastic bag can take up to 1,000 years to degrade.
Plastic bags remain toxic even after they break down. When plastics break down, they don’t biodegrade; they photodegrade. This means the materials break down to smaller fragments which readily soak up toxins. They then contaminate soil, waterways and animals upon digestion.
Ten percent of the plastic produced every year worldwide winds up in the ocean, 70% of which finds its way to the ocean floor, where it will likely never degrade.
As consumers, the decision is easy. Plastic bags are superfluous and avoidable, so take reusable bags shopping with you. Throw them in your car and use them. End of story.
But as a business-owner, there is a bigger issue at play – sustainability.
The most widely agreed upon definition of sustainability requires we meet the needs of today without negatively impacting future generations. All companies have the opportunity to formulate and then execute a strategy that will take into account all aspects of sustainability but that is useful enough to be implemented today.
True sustainability has four coequal components:
Social (act as if other people matter)
Economic (operate profitably)
Environmental (protect and restore the ecosystem)
Cultural (protect and value cultural diversity)
Now, more than ever before, consumers, employees and investors share a common purpose and a passion for companies that do well by doing good. So any strategy without sustainability at its core is just plain irresponsible – bad for business, bad for shareholders, bad for the environment.
Side note: It was our fine city’s birthday yesterday! Happy 159th Dallas! We built this city on rock and roll baby!
It is often said that change is the only constant in life. Yet we are evolutionarily predisposed to resist change because of the risk associated with it. Leadership today is all about managing disruption, and disruption is an hourly occurrence. Organizations and people that don’t embrace change are bound to lose ground and stagnate. Change is natural. Embrace it. Welcome it as an opportunity.