Small business owners pour their hearts into their businesses, so it’s no surprise that branding and messaging often feel deeply personal. But here’s the truth: effective marketing isn’t about what you like — it’s about what resonates with your audience. A message that caters to your audience’s needs, desires, and emotions is what drives connection, loyalty, and sales.

Yet, business owners sometimes unintentionally center their messaging on themselves or their products, missing opportunities to truly engage with their target audience. Shifting focus to your audience helps avoid two common pitfalls: talking too much about yourself and focusing solely on the product.

Why Audience-Centric Messaging Matters

Think about your favorite brands. Do you love them because they talk about how great they are? Or do you love them because they speak directly to your needs, solve your problems, or make you feel something?

Great messaging connects with people by addressing their emotions, solving their pain points, or helping them imagine a better future. It says, “We see you, and we’re here for you.” For small businesses, this means stepping back and crafting a message that puts your customers in the spotlight — not you or your product.

When you shift your perspective this way, your messaging becomes more relatable and impactful, fostering stronger relationships with your audience.

Pitfall 1: Talking Too Much About Yourself

It’s natural to feel proud of your accomplishments as a business owner. Maybe you’ve built something from the ground up, developed expertise in your field, or created a product you truly love. But when your messaging focuses too heavily on you, it can alienate your audience.

Statements like:

• “We’re the best in the business.”
• “Our founder has 20 years of experience.”
• “I wanted to create something that reflected my vision.”

…don’t tell your audience what’s in it for them. Instead, shift the focus with language like:

• “You deserve the best service, and we deliver it.”
• “You’ll benefit from two decades of expertise, ensuring a seamless experience.”
• “This product was designed with your needs in mind, to make your life easier.”

This doesn’t mean you should erase yourself from your brand entirely. Your story can add authenticity and personality, but it should always serve the audience. For example, share your “why” in a way that connects with their values:

• “As a busy parent, I know how hard it can be to find safe, eco-friendly toys. That’s why I created this line — to give families like yours peace of mind.”

Pitfall 2: Focusing Messaging Solely on the Product

The second common misstep is centering your message entirely on the features of your product or service. While features are important, they’re not the primary reason people buy something. They buy based on how the product makes them feel or because of the problem it solves.

Let’s say you own a coffee shop. Instead of simply advertising:

• “We serve organic, fair-trade coffee roasted in-house.”

Focus on what that means for the customer:

• “Start your morning with a cup of coffee you can feel good about—delicious, sustainable, and crafted just for you.”

Or, if you’re promoting a skincare line, shift from:

• “Our moisturizer contains hyaluronic acid and SPF 30.”

To:

• “Feel confident in your skin all day long with hydration that lasts and sun protection you can trust.”

The key is to connect features with benefits. Features tell what the product does; benefits explain why that matters to your audience.

How to Shift Your Messaging Focus

1. Start with Empathy: What are your audience’s pain points, goals, and values? Make these the foundation of your messaging.
2. Use “You” Language: Speak directly to your audience. Replace “We” and “I” with “You” wherever possible.
3. Test Your Messaging: When reviewing your messaging, ask yourself, Would my target customer care about this? If the answer is no, refocus on what matters to them.

Build a Connection, Not a Lecture

Your brand’s messaging isn’t for you — it’s for your audience. By shifting your focus from self-promotion and product features to addressing your audience’s needs and emotions, you can create marketing that truly resonates. Remember: it’s not about telling your story; it’s about how your story fits into theirs. When you prioritize their perspective, you’re not just selling — you’re building a relationship that lasts.

In marketing, innovation in creativity is crucial; but can you measure creativity? How do you know if a logo, ad, website, or campaign is truly successful? Is it just about likes, shares, and clicks, or is there something else we should be measuring? Success and impact can be interpreted in many different ways depending on the goals of the creative.

Defining Success: Start with Clear Goals

Before you establish KPIs (key performance indicators), the most important question to ask is:

“What does success look like for THIS creative project?”

This question should be at the heart of any creative brief. Without a clear definition of success upfront, it’s impossible to measure the effectiveness when you measure creativity.

For some clients, success might mean brand awareness. For others, it could be about changing consumer behavior. Creative work designed to boost sales will have different measures of success compared to one focused on building a brand. Defining goals early on ensures the creative team can craft work that aligns with the client’s expectations and makes measuring success straightforward.

Measure Creativity for Excellence and Business Results

Creatives naturally focus on the artistry behind the work — how visually compelling, emotionally resonant, or innovative it is. And while creativity is essential, it’s important to balance artistic excellence with business objectives. After all, the goal is to create work that not only looks amazing and speaks in brand voice, but also delivers results like lead generation and sales.

Key Metrics for Measuring Creativity Success

Here are some of the key KPIs to look at when measuring creativity:

Brand Awareness Metrics

Impressions and Reach: This tells us how many people saw to the creative. It is important for brand awareness projects, where the goal is to get the brand in front of as many eyes as possible.

Brand Lift Studies: These studies measure the increase in awareness or perception of a brand after exposure to a campaign. They are valuable tools for understanding how well a campaign has boosted brand recognition.

Engagement Metrics

Clicks, Likes, Shares, and Comments: While these metrics are often the most visible, they shouldn’t be the only indicators of success. High engagement shows that the audience is interacting with the content, but it’s important to dig deeper. Are the comments positive? Are the shares coming from your target audience?

Time Spent on Content: Measuring how long users spend interacting with your content, such as watching a video or visiting your website (bounce rate), can give a more meaningful indication of engagement.

Conversion Metrics

Click-Through Rate (CTR): This metric tracks the percentage of users who clicked on a link or call to action (CTA). It’s a good indicator of how well the creative has inspired action.

Conversion Rate: This is the ultimate measure of success focused on driving sales, sign-ups, or other actions. It tells us how many users completed a desired action.

Cost Per Conversion (CPC): For performance-driven campaigns, this metric reveals how efficient it is in driving conversions. A lower CPC means the campaign is delivering results cost-effectively.

Behavioral Change Metrics

Customer Retention and Loyalty: If the goal is to change consumer behavior or build long-term loyalty, metrics like repeat purchases, subscription renewals, or increased usage of a service are essential.

Survey Responses and Brand Sentiment: This analysis (e.g., using social listening tools) can help measure shifts in consumer perception, loyalty, or trust in the brand.

Return on Investment (ROI)

Sales and Revenue Impact: Ultimately, many campaigns are judged by their impact on sales. Calculating the ROI helps determine if the investment in creative development and media spend led to an increase in revenue or profitability.

Attribution Models: It’s crucial to understand which touchpoints in a multi-channel campaign contributed to conversions. Attribution models help allocate credit to different parts of the campaign, giving a clearer picture of which parts are driving success.

The Intangible Impact When You Measure Creativity

Not all success can be measured by numbers. Some of the most important outcomes of creative work are harder to track with traditional metrics. For instance:

• Cultural Relevance: Did the creative become a part of the cultural conversation? Was it referenced in media or among consumers in a way that went above and beyond the initial goals?
• Emotional Resonance: Did the creative evoke the desired emotional response from the audience? Creativity that strikes a deep emotional chord can lead to lasting brand loyalty, even if it’s not immediately measurable in terms of clicks or sales.

Long-Term Impact of Creative: The Bigger Picture

Creative success doesn’t always show up immediately. In many cases, especially with brand-building or perception-changing campaigns, the true impact is felt over time. That’s why it’s important to continue to monitor brand health metrics. Surveys, focus groups, and long-term tracking studies can reveal shifts in brand loyalty, sentiment, and customer behavior that directly correlate with marketing and creative efforts.

Overall, creative work’s goal is to inspire, engage, and ultimately drive action. But it should also contribute to the long-term success of the brand. When measuring creativity with both short-term and long-term impact, we can truly understand the value of creative efforts and continue to refine approaches to deliver even greater results in the future.

In the world of marketing, advertising, and PR creativity is often king, but collaborating is the key to the kingdom. One of the most rewarding — and sometimes challenging — aspects of a creative’s job is working with clients to bring their vision to life while also ensuring it aligns with the broader strategy. This delicate balance between creativity and strategy, vision and execution, is what transforms ideas into impactful campaigns.

Understanding the Client’s Vision

Every client comes to an agency with a unique perspective, a set of goals, and a deep understanding of their brand. Our job as creatives is to tap into that knowledge, absorb their vision, and expand on it in ways they may not have initially considered. The first step in this collaborating process is active listening — really hearing what the client is saying, understanding their pain points, and grasping the nuances of their brand story.

Next, we might dive deeper into the client’s brand, their target audience, and their market landscape. This isn’t just about gathering information; it’s about building trust. When clients feel heard and understood, they are more open to collaborating and more receptive to creative ideas that may push the envelope.

Collaborating Means Balancing Vision with Strategic Insight

Once we have a clear picture of the client’s vision, the next step is to balance it with strategic insights. This is where the magic happens. Creativity needs direction, and strategy provides the roadmap. A great idea that doesn’t align with a client’s business objectives is just a great idea — it doesn’t necessarily translate into results.

To bridge the gap between creative concepts and strategic goals, we ask ourselves a few key questions: Does this idea align with the brand’s core values? Does it speak to the target audience in a meaningful way? Will it stand out in the market and drive the desired action? These questions help us shape concepts that are not only imaginative but also effective. Here we create brand elaborations, message maps, and creative briefs. These are the steering documents for all our creative work.

Turning Feedback into Fuel for Creative Collaborating

Feedback is an inevitable part of the collaborative creative process. And while it’s easy to see feedback as a roadblock, it’s more productive to view it as fuel for creativity. Often, clients provide feedback based on their intimate knowledge of their brand or their industry, offering insights that can elevate a campaign to new heights. It’s the collaborating back-and-forth between client and creative that produces a successful result.

The key is to embrace feedback with an open mind, distill the constructive elements, and use them to refine ideas. Some of the most creative and successful campaigns can come out of what initially seems like challenging feedback. Reframing feedback as a collaborative tool rather than a critique turns potential setbacks into creative opportunities.

Navigating Creative Differences

There will be times when creative differences arise — when an agency’s vision and the client’s vision don’t quite align. This is where strong communication skills and a little bit of diplomacy are important. It’s essential to clearly articulate the reasoning behind a creative choices, backed by data, market research, or past campaign success. For instance, when we present new logo ideas, we include a 2-sentence rationale for each one on why it works. We try to remain open to compromise and flexible enough to adapt our ideas.

In many cases, these differences can lead to a healthy dialogue that pushes both parties to think more creatively and strategically. Finding common ground isn’t about one side winning, it’s about aligning efforts to serve the brand’s greater good. Afterall, we’re all in this together!

Celebrating Wins, Big and Small

Collaborating successfully with clients isn’t just about delivering great work; it’s also about celebrating the journey together. Whether it’s hitting a key milestone, launching a new campaign, or achieving impressive results, recognizing these wins fosters a sense of partnership and shared accomplishment. When they win, we all win!

Celebrating these wins strengthens client relationships and builds trust. It also sets the stage for future collaborating on other projects, creating an environment where clients feel confident that we are just as invested in their success as they are. It’s the Front Porch way.

The Art of Creative Collaborating

At the end of the day, collaborating with clients is an art. It requires patience, empathy, and a willingness to see things from another perspective. It’s about merging the client’s vision with creative strategy to create campaigns that are not only beautiful and bold but also strategically sound and results-driven.

When done right, this collaborative process becomes a powerful tool that drives innovation and success for both the client and the agency. And that’s what makes every project, every meeting, and every brainstorm worth it. It’s not just about making marketing; it’s about making a difference.

Mobile marketing is still a key component of successful business plans in 2024. Businesses can no longer afford to ignore the mobile audience given the rise in smartphone users. Mobile marketing is important for reaching customers where they spend most of their time, as mobile devices become more prevalent in daily life. According to EarthWeb, as of 2024, mobile devices accounted for around 58.26% of all web traffic worldwide. This change emphasizes the necessity for companies to give mobile consumers top priority in their marketing plans.  

The convenience that mobile marketing provides is one of the key factors that makes it so important. People use their phones for information gathering, shopping, and socializing, which presents businesses with plenty of chances to connect with potential clients. Personalized communication through SMS, push alerts, and mobile-friendly emails is another benefit of mobile marketing that can increase engagement.

 Optimizing Your Website for Mobile 

Businesses require a phone-optimized website to effectively reach mobile users. By guaranteeing that content adjusts for different screen sizes, responsive design improves user experience. Furthermore, since slow websites may turn off visitors, quick loading times are important. Accelerated Mobile Pages (AMP) can be used to increase performance and speed.  

SMS Mobile Marketing  

Since SMS marketing is instantaneous, it is quite successful; timely advertisements and updates have high open rates. For immediate client connection, this basic communication tool is crucial. 

Social Media Engagement 

Mobile marketing of content is a must since mobile devices are used for the majority of social media interactions. Having mobile-friendly links and clear images will greatly increase the impact of your social media approach. 

Mobile Marketing Apps 

For a more consistent and customized user experience, consider downloading a mobile app. Apps improve consumer engagement through better feature integration, such as push alerts, and frequently result in higher conversion rates. 

Mobile marketing is essential for companies hoping to succeed in 2024. Given that mobile devices already account for most website traffic, it is obvious that mobile devices should take priority in your marketing plan. Improving user experience, increasing engagement, and boosting conversions can be achieved by creating a mobile app, utilizing SMS marketing, optimizing your website for mobile users, and participating in social media efficiently. Having a mobile-first strategy can help a company stay relevant and competitive as the digital world changes.

We’re hard at work on The Porch — even though its summer — and we wanted to share some of our proven digital strategies so far this year. The summer has flown by, and our team, business and clients have enjoyed many successes balanced with time with family and friends. As we roll into back to school whether it is elementary school, first year of college or next term of an MBA program, we have big goals on our mind at home and work.

With that being said, we are sharing digital strategies and tactics resulting in business success. Here’s what is working for our clients.

We Use These Proven Digital Strategies and Tactics for Our Clients

There are a handful of proven digital strategies that we are using to help build our clients’ brands. Often these strategies work together, and build upon each other. Sometimes they even share assets, which helps marketing budgets go further.

Email Marketing

Consistent communication whether it be weekly or monthly is paramount. Open and click rates for our clients’ email marketing exceed their peers’ average performance. And, their unsubscribe rates are lower than benchmark.

Keys to email marketing success include consistent communication, compelling content and professional creative and visuals.

The results include business growth by referral from existing clients and customers as well as inquiries from prospects and connections.

Digital Advertising

Our clients are spending their ad dollars on digital advertising strategies and tactics this year. The results continue to exceed the norm. LinkedIn and Google ads, geotargeting and retargeting continue to result in business growth.

Social Media

Content calendars are king. Client connections and reach on social media for the companies we work with have been strong — above industry averages. Social continues to be a proven digital strategy YoY.

LinkedIn continues to lead on the business-to-business front. Our clients’ senior leadership are embracing the power of LinkedIn. They are consistently active. This is resulting in broader brand awareness and increased employee engagement among other things.

Hashtag strategies continue to evolve. Less is more is proving successful for our clients. Protip: Utilize free tools to evaluate the relevance of the hashtags you use. We are happy to share our go-to tools. Email us!

Blogging

At least two blog posts per month continue to engage our Clients’ key audiences, their existing customers and new prospects. Google Analytics confirms this on the monthly reports we provide to clients. In addition to this, our clients’ websites’ SEO is benefiting from this proven digital strategy.

Video

Short and long form video marketing is increasing our clients’ SEO. Videos are a proven digital marketing tactic that also provides compelling, engaging content for social media. Repurposing these videos for digital advertising has also been a hit.

Website Refresh

Continuing to add content whether it be through blogging or keeping the look and feel of your company’s website updated has been a win this year as a proven digital strategy in 2024. Have you looked at your website lately? Is it working hard for your business? If not, we can help. If you don’t know how to figure out if it is effective, we can help with that too.

Implement These Proven Digital Strategies and Tactics for Success in 2024 and Beyond

The fall time period is the perfect time to re-assess your marketing plan and add some of these proven digital strategies to your brand mix. Reach new customers. Broaden your brand’s horizons. Share new products. Build loyalty. It’s all possible by starting now, and sticking with it.

Summertime is replete with outdoor events and reporters are covering stories in person. The summer can also be a slow time for businesses. Plus, organizations also may be in a planning period in the summertime before events intensify during the autumn/winter months.

So How Can You Make the Best Use of This Summertime Season?

This can be an optimal time to strategize pitches and story angles for the upcoming fall and holiday season. If your clients have Fall/Winter events or announcements, media pitching should start now to ensure long lead story inclusions. Here is a selection of ideas for summertime pitches that will position your clients’ events for success in autumn/winter:

• Share the event’s history and purpose.
• Include testimonials or previous pieces to illustrate the event’s community impact.
• Submit B-Roll from past events to educate the media on attendance levels and a visual of community involvement.
• Invite reporters to attend the event for on-site coverage opportunities.
• Offer exclusive interviews with speakers and notable attendees.

Other Summertime Media Opportunities

If you do not have any specific media planning to do for the fall, use the summertime to dig into what is currently trendingin the newsto promote your client’s brand. This can be done by pitching your client as an expert source to speak on a topic and be quoted in a story after news breaks. Or you can focus on your client’s brand ethics, products, or backstory and how it aligns with what is happening in the news cycle.

When pitching the media in summertime, it is also a great practice to limit email subject lines between one and five words. Further, limit the media pitch to 50–79 words. Overall, the entire body of your pitch should not exceed 149 words. Applying these best practices on your PR pitches will help you and your clients grow your media opportunities this summer!

As we move into 2024, video marketing continues to grow and evolve, becoming an indispensable tool for brands to engage and connect with their audiences. Video marketing is affected by technological advancements, changing consumer behaviors, and emerging platforms. Video has evolved significantly in the past decade.

Short-Form Videos Dominate 

Short-form videos are set to continue to reign in 2024. Platforms like TikTok, Instagram Reels, and YouTube Shorts have popularized bite-sized content that captures attention quickly. These videos, typically under 60 seconds, are perfect for today’s fast-paced consumers. Brands should focus on creating engaging, succinct content that delivers a clear message quickly and effectively. 

Live Streaming Video Marketing Continues to Grow 

Live streaming offers real-time interaction and engagement and has become powerful tool for marketers. In 2024, we’ll see even more brands utilizing live video for product launches, behind-the-scenes looks, Q&A sessions, and live shopping events. The real time element and authenticity of live streaming helps build trust and create a sense of community. 

Interactive Videos Gain Traction 

Interactive video marketing that allow viewers to engage directly with the content are projected to become more popular. To begin with, these videos could include clickable elements, quizzes, polls, and even branching paths that let viewers choose their journey. Interactive videos not only increase engagement but can also provide valuable data on viewer preferences and behaviors. 

Augmented Reality (AR) and Virtual Reality (VR) Integration 

AR and VR technologies are transforming video marketing by offering immersive and interactive experiences. Brands can use AR for try-before-you-buy experiences, virtual tours, and interactive ads, while VR can be used for immersive storytelling and experiential marketing. In 2024, we can expect more brands to integrate AR and VR into their video strategies to create memorable and engaging experiences. 

Personalized Video Marketing Content 

Personalization is crucial in modern marketing, including video marketing. Therefore, personalized video content, tailored to individual viewer preferences and behaviors, can significantly boost engagement and conversion rates. By leveraging data and AI, brands can create personalized video messages, recommendations, and experiences that resonate with each viewer on a deeper level. 

Enhanced Video Marketing SEO 

As video content becomes more prevalent, optimizing for search engines (SEO) is crucial. Enhanced video SEO involves optimizing video titles, descriptions, tags, and thumbnails, as well as using video transcripts and schema markup. This helps improve video discoverability and drives more organic traffic. 

Sustainability and Social Responsibility in Video Marketing

Consumers are increasingly looking for brands that align with their values, especially around sustainability and social responsibility. Overall, video marketing in 2024 will see more brands creating content that highlights their eco-friendly practices and commitment to positive change. 

As we move through 2024, video marketing will continue to be an essential component of any marketing strategy. So by staying on top of these trends and incorporating them into your campaigns, your brand can engage more effectively with your audience and foster deeper connections.  

In the evolving landscape of B2B marketing, staying ahead of emerging trends and predicting shifts is crucial for the future of B2B marketing. Small businesses need to aim to carve out their niche and thrive in competitive markets. It’s essential for small B2B enterprises to anticipate and adapt to evolving consumer behaviors, technological advancements, and industry dynamics.

What is the future of B2B marketing? Find out by exploring key trends and predictions that small businesses should consider as they chart their course for success.

Rise of AI and Automation in the Future of B2B Marketing

First, Artificial intelligence (AI) and automation are poised to revolutionize the future of B2B marketing strategies. They offer unprecedented capabilities for personalized targeting, predictive analytics, and workflow optimization. Small businesses can harness AI-powered tools to streamline marketing processes, enhance customer segmentation, and deliver hyper-targeted messaging across multiple channels. By leveraging AI and automation, small B2B enterprises can increase efficiency, improve ROI, and gain a competitive edge in the digital marketplace.

Embrace of Account-Based Marketing (ABM)

Next, Account-Based Marketing (ABM) continues to gain traction as a strategic approach for B2B businesses. ABM can target high-value accounts and personalize marketing efforts to meet their specific needs. Small businesses can adopt ABM strategies to nurture relationships with key accounts. And deliver customized content, and drive engagement at every stage of the buyer’s journey. By focusing resources on the most promising prospects, small B2B enterprises can maximize the future of B2B marketing ROI. Ultimately they can accelerate sales growth in a targeted and efficient manner.

Shift Towards Interactive and Immersive Content

In an era of information overload, capturing and retaining audience attention requires innovative content experiences that engage and delight. So small businesses can differentiate themselves by embracing interactive and immersive content. Formats such as augmented reality (AR), virtual reality (VR), and interactive video are key. By creating immersive storytelling experiences, small B2B enterprises can captivate audiences. Additionally, they can foster brand loyalty, and drive meaningful interactions that resonate with their target audience.

Integration of Sustainability and the Purpose-Driven Future of B2B Marketing

Consumers are increasingly seeking out brands that align with their values and demonstrate a commitment to sustainability and social responsibility. Small businesses can differentiate themselves by integrating sustainability and purpose-driven messaging into the future of B2B marketing strategies. By highlighting their environmental initiatives, community involvement, and ethical business practices, small B2B enterprises can build trust, loyalty, and goodwill among their audience while making a positive impact on society.

Personalization at Scale

Finally, as consumers expect more personalized experiences from brands, small businesses must leverage data-driven insights. They need to use advanced segmentation techniques to deliver tailored messaging at scale. By harnessing customer data and predictive analytics, small B2B enterprises can create highly personalized marketing campaigns. These resonate with individual prospects and drive conversion. From personalized email campaigns to dynamic website content, personalization allows small businesses to connect with their audience on a deeper level and nurture long-term relationships.

Embracing the Future of B2B Marketing

As the future of B2B marketing landscape continues to evolve, small businesses must embrace innovation, adaptability, and forward-thinking strategies to stay ahead of the curve. By anticipating trends such as the rise of AI and automation, the embrace of ABM, the shift towards interactive content, the integration of sustainability, and the importance of personalization, small B2B enterprises can position themselves for success in an increasingly competitive marketplace.

Overall, as you navigate the complexities of B2B marketing, remember to stay agile, experiment with new technologies, and prioritize delivering value to your audience. Then by embracing the future of B2B marketing, small businesses can seize new opportunities, drive growth, and thrive in the digital age.

What Drives Consumer Summer Shopping Decisions? 

As the temperature rises, so does consumer spending on summer shopping. But why? What is it about summer that makes consumers feel the need to do more and spend more? In this post, we’ll explore the key psychological factors that influence summer spending and how marketers can tap into this customer experience opportunity. 

The Sunshine Effect on Summer Shopping

Not surprisingly, sunlight has a profound impact on mood. Exposure to sunlight increases the brain’s release of the hormone serotonin, which is associated with boosting mood and helping a person feel calm and focused. Higher levels of serotonin lead consumers to feel happier, more energetic, and more willing to engage in shopping activities. Marketers can leverage this by promoting outdoor-related products and experiences. 

The Leisure of Summer 

Summer, for many, brings a more relaxed schedule. Schools are out, families take vacations, and there’s a general slowdown in commitments for many people. This leisure time increases discretionary spending. People tend to shop more when they have more free time and less structured days. Retailers can capitalize on this by offering timely promotions, vacation-related products, and summer-specific services that cater to travel and leisure activities. 

Seasonal Scarcity Affects Summer Shopping

The concept of scarcity can significantly affect consumer’s behavior. In summer, this can be seen in limited-time offers on seasonal products like swimwear, garden equipment, or holiday packages, which creates a sense of urgency. Highlighting the limited availability of these items can drive consumers to make quicker and more impulsive purchasing decisions to avoid missing out. 

Social Influences 

Summer is a season of high social activity. Barbecues, vacations, and social gatherings are frequent. This increases the influence of social proof during summer shopping. Social proof shows where consumers are more likely to purchase items that they see being enjoyed by others. Brands can enhance social selling by featuring real customer testimonials, user-generated content, and influencer partnerships. Overall, these strategies showcase their products in real life social settings.  

Maximizing Summer Shopping Opportunities

Understanding the psychological driver behind summer shopping can help businesses craft strategies that resonate with seasonal consumer moods and trends, and ultimately build sales.

Content Marketing for Small Businesses

You’ve likely heard the term “content marketing” with increasing frequency, though you may or may not understand exactly what it means. We’re here to uncover exactly what it is. Why it has the potential to be a highly valuable part of your small business’s overall marketing strategy. And finally, what practical tips you should keep in mind as you begin to test the content waters. After all, content marketing builds trust with your consumers, and that leads to sales and growth.

What Exactly Is Content Marketing?

Joe Pulizzi, one of the godfathers of this modern marketing practice, offers this formal definition in his book Epic Content Marketing:

“The marketing and business process for creating and distributing valuable and compelling content to attract, acquire, and engage a clearly defined and understood target audience — with the objective of driving profitable customer action.”

~Joe Pulizzi

The main takeaway here should be the term valuable. Doing marketing this way is all about focusing less on communicating information about your business. It is more about the informational needs of your target audience — like solving their problems. It is also concerned with the means by which you share that information using tactics such as blogs, newsletters and social media.

Where traditional market relies on “renting” media — think print or digital ads — content marketing aims to own media, like newsletters and blogs. We have previously detailed the steps you can take to start content marketing next year, to build your business. Front Porch executes monthly newsletters, blogs and other content marketing tactics for several of our clients to help them build their customer base and grow their companies.

What Is The Value of This Type of Marketing?

At its core, Pulizzi conceives of this type of marketing as a “strategy focused on the creation of a valuable experience.” In this way it is the future of marketing. Consumers are becoming increasingly disillusioned with transactional interactions. They are instead opting to build relationships with brands they love. From a business perspective, it means attracting and retaining customers by creating a dialogue with your audience. Open up communication with your target audience in this way. Then you can continually refine your approach and product using first-party data.

Practical Tips

As you create a strategy it’s important to invest in writers and strategists. They can produce high-quality content that will resonate with your target audience. If building out a content team inside your company is not currently within your budget, don’t fret. You’ll need to create brand and content guidelines that can be shared with marketing firms like ours, to ensure consistency.

Front Porch acts as a supplement to many of our clients’ in-house marketing teams. Pro-tip: The majority of your website traffic resulting from content marketing like blogs and newsletters is likely to come from a mobile device. So be sure to make mobile your top channel strategy.

If we can help you set-up and maintain content marketing for you, just holler!