Content Marketing for Small Businesses

You’ve likely heard the term “content marketing” with increasing frequency, though you may or may not understand exactly what it means. We’re here to uncover exactly what it is. Why it has the potential to be a highly valuable part of your small business’s overall marketing strategy. And finally, what practical tips you should keep in mind as you begin to test the content waters. After all, content marketing builds trust with your consumers, and that leads to sales and growth.

What Exactly Is Content Marketing?

Joe Pulizzi, one of the godfathers of this modern marketing practice, offers this formal definition in his book Epic Content Marketing:

“The marketing and business process for creating and distributing valuable and compelling content to attract, acquire, and engage a clearly defined and understood target audience — with the objective of driving profitable customer action.”

~Joe Pulizzi

The main takeaway here should be the term valuable. Doing marketing this way is all about focusing less on communicating information about your business. It is more about the informational needs of your target audience — like solving their problems. It is also concerned with the means by which you share that information using tactics such as blogs, newsletters and social media.

Where traditional market relies on “renting” media — think print or digital ads — content marketing aims to own media, like newsletters and blogs. We have previously detailed the steps you can take to start content marketing next year, to build your business. Front Porch executes monthly newsletters, blogs and other content marketing tactics for several of our clients to help them build their customer base and grow their companies.

What Is The Value of This Type of Marketing?

At its core, Pulizzi conceives of this type of marketing as a “strategy focused on the creation of a valuable experience.” In this way it is the future of marketing. Consumers are becoming increasingly disillusioned with transactional interactions. They are instead opting to build relationships with brands they love. From a business perspective, it means attracting and retaining customers by creating a dialogue with your audience. Open up communication with your target audience in this way. Then you can continually refine your approach and product using first-party data.

Practical Tips

As you create a strategy it’s important to invest in writers and strategists. They can produce high-quality content that will resonate with your target audience. If building out a content team inside your company is not currently within your budget, don’t fret. You’ll need to create brand and content guidelines that can be shared with marketing firms like ours, to ensure consistency.

Front Porch acts as a supplement to many of our clients’ in-house marketing teams. Pro-tip: The majority of your website traffic resulting from content marketing like blogs and newsletters is likely to come from a mobile device. So be sure to make mobile your top channel strategy.

If we can help you set-up and maintain content marketing for you, just holler!

The holiday season is in full swing, and chances are you have already finalized the details for any holiday appreciation gifts you plan to send to your clients, but have you thought about how you are going to celebrate your team this season? If the answer is no, there is no reason to push the panic button just yet.

How to Show Appreciation During the Holidays

Showing appreciation doesn’t have to mean grand gestures or gifts. In fact, sometimes, a small act of kindness means the most. Here are a few ideas to help you get started.

1. Handwritten Cards
   Don’t overlook the simple act of a personalized note to celebrate your team members. We live in a world where texts and emails are our main form of communication. And typically, what lands in our home mailboxes are bills and advertisements. What if your team open their mailboxes to a card just for them expressing your gratitude for their hard work and commitment and closing with a happy holiday message?
2. Thoughtful Gift
   You may want to think about adding a small gift to your handwritten note. Remember to take into consideration what your team members like to do outside of the office. An avid reader may enjoy a new book or a gift card to purchase the newest read from their favorite author. Don’t forget to incorporate the meaning of the gift into your note.
3. Extra Time Off Work
   What is there never enough of during the holidays? Time! This season can be stressful, and giving your team an extra day or afternoon off from work may help ease their physical or mental load. Maybe it means they can spend extra time with a loved one, finish up last-minute shopping or decorating, or just take a few hours to themselves to recharge.
4. Celebrate Your Team With a Team Luncheon
   No, this is not a potluck team luncheon. We just talked about how time is a valuable commodity during the holidays. No one wants to add to their evening activity a last-minute trip to the store or an extra hour in the kitchen. They want to enjoy the holidays with less stress! Consider catering a meal at the office or a trip to a nice restaurant with a reserved room. If your team works remotely, a restaurant gift card or a gift basket delivery with their favorite holiday treat is a great option too.

Celebrate the Team That Supports Your Business

As you start to assemble your own ideas, keep in mind that we all want to be appreciated, especially around the holidays. Your small gesture can make a big difference. And it may create a team tradition for years to come. Happy Holidays from your Front Porch Team!

We Are Grateful For Our Work and Our Clients

There are blessings aplenty to be grateful for this year. We are coming in hot from several days of a very successful video and photo shoot with an amazing client. Hard work, yes. But we have joy and gratitude for the opportunity to work with smart, collaborative partners. As a bonus, the client’s entire team flew in from Arizona, California, Colorado and Florida. And others drove in from North Texas and Houston.

We worked hard, didn’t play enough. But we are grateful for the positive energy, in-person conversations and teamwork. These people, and the work we are doing together, were inspiring and will get us through the holiday hustle.

In addition, over the past several weeks, our network introduced us to amazing new connections. As well as, we have onboarded rocking’ new clients.

We Are Grateful For Our Team

Moreover, the team is shining. The rock stars are taking on new responsibilities. Jumping in when and where needed. And I won’t get started about our interns. Besides their energy, hard work and great contributions, one is now a master teleprompter engineer.

In addition to blogging about expressing gratitude to your internal team, clients and advocates, here are a few other things to consider. Not rocket surgery or brain science, but we all need refreshers from time to time, right?!?!

How To Show Gratitude To Those You Work With

Determine your key audiences and the best way to communicate gratitude with them using some of the following tactics:

1. Phone calls — As the great Stevie Wonder sang, “I just called to say …” Pick up the phone. Express gratitude to your team, clients and advocates.
2. Emails — A quick thank you with a custom expression of why you are grateful for colleagues, peers, networks and clients.
3. Old fashioned greeting cards — These are a fav of mine. Make sure to include a handwritten, message.
4. Custom holiday cards — Design a branded card or note card. We can help you with that.
5. Handwritten thank you note — Use your branded company stationery to send a few sentences to those who you are grateful for.
6. Zoom or Teams — For those busy folks or those not near, schedule a 15-minute video conference to tell them what they mean to you and your company.
7. Coffee or lunch — Some still prefer face to face meetings. Schedule a few. Make it happen. For introverts like me, this is hard. But they are necessary.

If you want to chat further about how to express gratitude in business, contact us. We would love to help. Cheers to rolling into the hectic holiday season with a thankful heart. We are grateful for you, our readers.

On the Porch, we are honored to market brands at different stages, from marketing plan to exit plan. We partner with businesses in start-up, growth, established and exit stages. Our team recently celebrated a business owner whose brand we evolved. This business owner sold the business to a larger company. When this happens, we take great pride in the role we had on the journey. We tangibly helped that owner and business reach their end game.

So how does marketing change at the different stages of a business? Just like a person growing from a baby to an adult, your business has different needs at every age to thrive.

Start-up Stage Marketing

Branding is paramount in this phase. Brand architecture and identity development are critical out of the gate. Once that is complete, the rest flows from there. The foundational collateral, like business cards, letterhead, and the like are developed. After that, website development and digital strategy follow.

Growth Stage Marketing

Businesses in the growth stage come to us as they are looking to target a new demographic or geography. They may expand their product or service offerings. Or the business owner wants to grow existing business. Typically, a new marketing strategy and execution are developed. This involves increasing existing marketing spend. Sometimes, rebranding is needed.

Established Stage Marketing

Your brand is established. But growth is still a desired outcome. How can you market differently at this stage to stay relevant? Updated market research and consistent data analysis are critical. Now may be the time to take risks. What haven’t you done? How can you push the envelope on creative or campaigns? Are your current marketing initiatives consistent? Do you need a brand audit?

Exit Stage Marketing

Ready to position your brand for living on its own, without you at the helm? Although it may seem counterintuitive, now is the time to invest in your brand. First, revamp your marketing strategy. Next, follow industry best practices. It is critical to be the brand authority. Then, increase brand awareness, all the while increase sales. Finally, audit marketing content. How is your website UX/UI? Do you have technical gaps? Make sure sales and marketing are aligned.

What stage is your business in?

Don’t know which one of the different stages your business is in? Let us help. However, if you do know, we can also be your branding and marketing partner. We take pride in our relationships with brands. And we are honored to work with smart, innovative business owners and leaders. So let us help you reach your end game however you define it.

Establish the 2024 Marketing Plan for Your Business

The fourth quarter is 2024 marketing plan time. And there is still time to accomplish this important business exercise to cultivate growth in your business. Are you ready for 2024? On the Porch, marketing plan meetings are set with clients through early December to get ‘er done. It keeps the business and team focused. Save valuable resources — time and money — by creating yours now. Holler if Front Porch Marketing can help!

Marketing Plans 101

So, where to start? We would be happy to help, of course. But, if you want to tackle it on your own, let us help entertain you.

1. Start by asking yourself the question “What are your 2024 business goals?” Marketing plans should align with what your business is trying to achieve.
2. Then, based on projected 2024 revenue, budget a percentage of that revenue for marketing to meet growth targets. Research shows that on average companies are budgeting 9–10% for this purpose, for the second year in a row, for a variety of marketing activities. Protip: companies trying to gain market share are allocating more even in these uncertain times.
3. Once the marketing budget has been inked, set your marketing goals. Goals should always be measurable and be able to be tracked on a monthly or quarterly basis. Measuring your progress is important! Define how success will be measured.
4. Next, analyze your company’s situation and create or update the SWOT analysis. And then, analyze where competitors sit within the space. Then, define or redefine the target clients or customers.

Bring Your Marketing Plan to Life

Now that you have the start of a marketing plan written, think about how you will fulfill it. Set your marketing strategies. Strategies are long-term and create the pathway through to the business’s mission. They drive all of the marketing activities.

Next, define your marketing tactics. Will you be using advertising? Social media? Media relations? How will you execute against your strategy? Tactics are more detailed and have a shorter time frame. And tactics are action oriented. Think of tactics as the answer to how strategies will come to life. Are there tools in place for reporting on your company’s tactical success? Who is responsible for reporting and measurement? Set your structure in place for next year.

Finally, create a marketing timeline for all these activities. What needs to be completed and when? Make notes on who is responsible for tactical execution and when.

Review What Worked and What Didn’t in 2023 to Make 2024 Better

Make sure to revisit the marketing plan from time to time. Audit last year’s efforts, and this year’s efforts to gain insight on what to do better next year. Some folks do it quarterly, some more frequently. And cheers to your business success through strategic, thoughtful branding, marketing, advertising and marketing communication in 2024!

Are You Ready To Fill Your Fall Content Calendar?

As a marketing professional, the new season also has me thinking about how I can incorporate fall content into my content marketing strategy and content calendar. We all can agree that a good plan includes taking advantage of what is happening around you to develop content that inspires and is relatable.

If you’re anything like me, the triple-digit weather in DFW didn’t stop you from grabbing the bins of pumpkins from the attic weeks ago. Let’s hope you didn’t have a minor accident with the sheetrock like I did. (But that’s a story for another day!)

Fall Content Ideas to Help You Get Started

A few of my fall content favorites include cooler weather (I know it’s coming soon!), pumpkins, lighting candles, cozy sweatshirts and blankets, football, costumes and fall festivals. The list could literally go on and on.

Let’s spend a few minutes discussing how you can add a cozy autumn vibe into your fall content approach that will elicit a positive response from your followers.

Fall Inspired Blogs

Your audience loves getting a peak into the personal lives of the team. That could mean sharing an article highlighting your teams’ favorite fall activities. You can also consider featuring everyone’s favorites, from scary movies to fall date night ideas and Thanksgiving recipes. The options are endless.

Autumn Themed Pictures

A simple idea is to post a Happy Fall message with a picture of leaves changing colors! But consider taking it a step further. Do you have an office Halloween or Thanksgiving party? If so, take pictures at your events and share them on your social media platforms. Want to go even further? Create a poll and let your audience vote for the team member with the best Halloween costume. 

Season Inspired Questions and Polls

Engage your audience with questions. Topics can range from favorite Halloween candy to favorite Fall travel destinations or what someone is thankful for. It doesn’t need to be overcomplicated; it just needs to be fun. You can also create a relevant hashtag for your post and encourage followers to use it when they comment.

Seasonal Discounts

If you have an ecommerce store, you don’t have to wait until after Thanksgiving to have a sale. Consider offering a 31% discount on Halloween or a coupon good for the month of October. It’s never too early to start shopping for the holidays.

Giving Back

Thanksgiving is about the act of giving and expressing gratitude. We all know of a story where someone has paid for the coffee or food of the person in line after them. How about incorporating an act of kindness in your social media strategy. Consider sending electronic gift cards to the first five people who comment on your post. You can also donate to the charity of your choice when you reach a set number of likes or shares on your post.

Fired Up For Fall Content!

I hope you found these fall content idea starters helpful. What other ideas can you share?

Where Do Marketing Agencies Fit into Your Business?

In today’s competitive business landscape, marketing plays a pivotal role in driving growth and success, and marketing agencies are at the forefront of this work. Good marketing can identify new customers, engage and grow a loyal audience, or launch new products and services. And while some business owners may contemplate handling their marketing efforts in-house, seeking the expertise of an agency can make a significant difference in achieving sustainable results.

Marketing agencies bring a wealth of knowledge, experience, and strategic insights that can add substantial value to a client’s business. There are many different ways that agencies can contribute to a client’s success and why opting for professional assistance is essential.

What You Get When You Choose A Marketing Agency Over Doing it Yourself

When you work with a marketing agency instead of trying to do everything yourself, you’ll enjoy many advantages like specialized expertise, a strategic approach, resource optimization, access to cutting-edge tools, and time efficiency.

1. Specialized Expertise

Marketing agencies equip their teams of skilled professionals with specialized knowledge and skills in various marketing disciplines. From SEO and content marketing to social media and paid advertising, agencies can bring a diverse skill set that can be tailored to meet the unique needs of each client.

These marketers focus on their disciplines day in and day out, and adding their knowledge base to building your business pays off. Their expertise ensures that marketing efforts are executed effectively, delivering measurable results that align with business goals. More bang for your buck.

2. Strategic Approach

Agencies work closely with clients to develop data-driven strategies that align with their overall business objectives. By conducting thorough market research and competitor analysis, agencies identify opportunities and then craft well-thought-out campaigns to stay ahead of the competition.

A strategic approach not only maximizes marketing ROI but also enables businesses to make informed decisions for future growth. These agencies objective perspectives on growing clients’ businesses means they can make solid, research-backed decisions to build business. And then they can implement these decisions in a streamlined manner.

3. Resource Optimization

Managing marketing efforts in-house can strain resources, especially for small to medium-sized businesses. Marketing agencies offer cost-effective solutions that allow clients to focus on core business activities while leaving marketing tasks in expert hands. This resource optimization ensures that businesses get the most out of their marketing budget and manpower.

Our small to medium-sized clients benefit from Front Porch Marketing’s ability to supplement their own efforts. We work hand-in-hand with them to build their business as if it were our own, while lending expertise that clients don’t typically have in-house like website design, social media content marketing, email marketing and large design-focused projects like brochures. This leaves small business owners to focus on what they do best.

4. Access to Cutting-Edge Tools

Marketing agencies invest in state-of-the-art marketing tools and technologies to gain a competitive edge. By leveraging these tools, agencies can track and analyze data effectively, allowing for data-driven decision-making and continuous optimization of marketing campaigns. Such insights are crucial in maintaining a strong market presence and adapting to changing consumer behaviors.

It wouldn’t be cost-effective for small businesses to invest in these tools, so marketing agencies can again supplement the efforts of a business with this access to tools and the expertise to optimize their use for the benefit of a client’s business.

5. Time Efficiency

Implementing a successful marketing strategy requires time, effort, and consistent monitoring. By delegating marketing responsibilities to an agency, clients can focus on core competencies and strategic business growth. This time efficiency enables businesses to operate seamlessly while their marketing needs are efficiently addressed by industry experts.

Taking all these tasks off a small business owner’s plate gives them time to see the big picture. Then they can focus on growing their business. And they won’t get buried in the weeds of all the marketing tasks necessary to get there.

6. Reassess What Your Time is Worth, and Let a Marketing Agency Help Make Your Business Better

In conclusion, marketing agencies bring invaluable expertise and depth of knowledge. This can significantly elevate a client’s business to new heights. From specialized skill sets and strategic insights to resource optimization and access to cutting-edge tools, agencies offer an all-encompassing solution to marketing challenges.

While some clients may consider DIY marketing, it’s crucial to recognize the value that marketing agencies bring to the table. By partnering with a reputable agency, businesses can enjoy efficient and effective marketing efforts that lead to long-term success. Remember, marketing is an investment in the future, and entrusting marketing professionals can lead to remarkable returns.

Getting the Press Release Right

A press release is an official statement (written or recorded) that an organization issues to the news media and beyond. Whether we call it a “press release,” a “press statement,” a “news release,” or a “media release,” we’re always talking about the same basic thing.

Most are a page long — two pages max. The goal is to provide enough information so that news outlets have sufficient material to craft their own stories about whatever the release is detailing.

Press releases are delivered in a myriad of incarnations, from new restaurant openings to executive promotions, you’re feeding an unpredictable news cycle.  PR professionals then make the ordinary extraordinary.

Here are a couple of tips to make your next one stand out.

Create a Simple Headline that Gives an Overview of the Content

Press release headlines frame the ensuring content. They should convey the central message of your story that is easy to understand.

Make Your Email Subject Line POP

News makers barrage new outlets with this type of information overload every hour of every day and in order to lift your clients’ news out of a sea of emails, it’s paramount to write a succinct message with an eye-catching subject line.

Less is More with Press Releases

Consider the last time you scrolled through social media or read the news. Your gaze probably gravitated towards the stories that had sensational headlines or graphics. Journalists are skimmers. It’s an art form for them. They are looking for information that interest them and their audience quickly.  

Keeping your information concise is a great strategy to boost its impact. Putting the most important points at the top will give interested journalists an immediate entry way to find everything they need while removing anything that isn’t absolutely necessary to the story that they are developing.

Client-Agency Partnerships Require Nurturing

Client-Agency partnerships don’t happen instantly. Do you ever wonder what makes a strong working relationship between a client and an advertising agency? I’ve walked in the shoes of both and know first-hand the frustration that can ensue if there isn’t a solid relationship.

A successful partnership begins before the ink is dry on a formal agreement and is nurtured throughout the relationship. While there are many traits of a successful relationship, focusing on the following will help start a genuine connection from day one.

1. Drive Home That You Are Partners
   It is critical from day one that both the client and the agency view each other as partners in a client-agency partnership. Both bring unique knowledge and skills to the table. The client knows their customers better than anyone and brings the overall goals, while the strategy and execution come from the agency. Everyone must work together purposefully and respectfully to make the vision come to life.
2. Open and Honest Communication
   It’s ok for both sides to push back. Successful client-agency partners don’t always agree. Being open to honest feedback and seeing different perspectives provides a better result. Set boundaries when giving feedback. And remember, it should never be derogatory or condescending.
3. Set Expectations and Define Success
   When establishing a new client-agency partnership, the client and agency must understand each other’s processes. Schedule an onboarding meeting to share best practices, processes and procedures, timelines, etc. It is also imperative to define success together. Everyone needs to understand the agreed-upon goals, that objectives are easily measurable, and KPIs are defined.

Team Client-Agency For the Win!

It is important to remember at the end of the day, the client and the agency are working toward the same goal. You’re a team. Yes, there will be disagreements at times. But a solid partnership built on mutual respect, trust, and open and honest communication is a winning recipe for a long-lasting and successful relationship.

How Can Lead Generation Benefit Your Business?

Good question! You’ve heard about “Lead Generation” but aren’t sure what that is, how to do it, or if it can help you build your business, right? As a marketing firm that works on lead generation strategies and programs all the time, we’re here to answer your questions. So ask yourself these questions next:

1. Interested in investing in the expertise of what a strategic, seasoned marketing partner can provide for your overall brand? Good. Read further.
2. Ready to invest the resources, time, money, etc. to get there? Better.
3. Know that the fundamentals of a brand architecture, brand strategy, message map, creative brief are key? Your competition and target customer are defined? Best.

Over the past two weeks, we have had new prospects reach out to us regarding lead generation. So, let’s rap about that specifically.

Let’s Get Started

What is it? Lead generation is the process of attracting and engaging your target audience. And then, converting them to customers. Engage your prospects. Build relationships. Turn leads into loyal customers. And loyal customers translate into sales.

Lead Generation Winning Strategies

There are lots. There is no silver bullet, one size fits all. Once all documents are reviewed and goals and target are considered, we recommend the right strategy for each business we work with at Front Porch Marketing.

Let’s name a few:

• Content Marketing. This really should be part of any of the processes below. It hits many buckets: social media, website, SEO and inbound marketing. Providing consistent, relevant content of value and establishing cred and authority with your prospects.
• Conversion Rate Optimization (CRO) and on page. This has to do with your website. Think forms, widgets and pop-ups to attract website visitors and produce leads by collecting information like email addresses for follow-up, or addition to a monthly newsletter.
• Customer Relationship Management (CRM). Platforms and tools — i.e. LinkedIn Sales Navigator, PipeDrive, Salesforce, ZoomInfo — can help identify and reach the optimal target audience for your business. Once you reach your audience these tools also help you nurture them. Turn them into loyal customers via email, SMS and other one-on-one relationship building communications.

What’s Your Next Step?

Our clients reap success using these strategies and tools. We can share success stories related to any of the bullets above. And, we are here to help you. Let us implement a repeatable process of lead generation and then scale it with strategies and tactics to grow your topline.