Category Archives: Small Business

Forrester predicts that in 2016, US advertisers will spend more on digital advertising than TV ads. Interactive marketing spend (email marketing, social media, display advertising and search marketing) will be 30% of marketing budgets (up from 24% in 2014).

Whether you are a start-up, a small business, or a business that is well-established, you should give yourself the gift of an interactive marketing strategy in 2016.

An October 2015 study by Pew Research Center found that 65 percent of American adults surveyed use social networking sites. Without social media as part of your interactive plan, you miss delivering your message to two-thirds of the U.S. population!!

Already rockin’ a social media plan? Awesome. Go you!

Let’s talk Facebook. In 2015, Facebook was the only platform to see a drop in active usage (-9% per the chart below). As Facebook fine-tunes their ad machine, organic growth is almost dead, so efforts on this network seem to be for not. In fact, several articles are calling for a move away from Facebook.

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*Global Web Index – social-q1-summary-report

But not so fast! Facebook is still the largest social media platform with 1.55 Billion users. YouTube is in second place with 1 Billion. All other platforms are in the millions. So rather than move away from it entirely, we suggest you pay attention and leverage your audience.

Gone are the days of random posts and sporadic efforts. You need a strategy to maximize your investment. Your strategy should include content, consistency, connection and currency (advertising spend). With the right approach you can:

  • Maximize your spend
  • Reach new customers
  • Grow your overall interactive reach

As an example, right now, L’Amour Des Pieds (one of our clients) is running a contest, which is a great way to connect. The marketing goal was to increase e-newsletter subscription, so we used a boosted post on Facebook to promote sign-ups.

Entering the contest is easy:

  1. Like the L’Amour Des Pieds Facebook page
  2. Sign up for their e-newsletter on lamourdespieds.com
  3. Follow L’Amour Des Pieds Instagram (@lamourdespieds)LDP_ShoppingSpree

The contest ends today at 5 p.m. and the email database has already tripled! It goes to show what a focused strategy can accomplish.

Do you have your interactive marketing strategy for 2016? The ‘Porch is ready to help you rock it!


We all recently celebrated Thanksgiving, spending the day focusing on what we’re grateful for. But it shouldn’t end there. Gratitude is not a moment, not a day, not a week, but a way of life.

There are obvious things to feel grateful about – food, shelter, family, friends. But don’t stop there. Be mindful. What does being grateful really mean? Where did the feeling come from?

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According to The Gratitude Experiment, focusing on gratefulness and expressing gratitude raises our level of well-being and happiness. In an experiment, a test group was divided into three, with one group directed to journal gratitude, one group directed to journal the things that irritated them most during the day and one group was allowed to choose their focus. Not surprisingly, the group focusing on gratitude had a much greater sense of well-being. Statistics show that cultivating an attitude of gratitude increases overall happiness by 5%.

Dr. Robert Emmons, professor of psychology at University of California, Davis is leading a research team to quantify the causes of gratitude and its effect on health and well-being. They feel strongly that it begins with children. If we can raise grateful children, we are way ahead as a society.

Our friends at The Gem also focus on gratitude as part of their recommended daily regimen. It has a place of honor in the daily GEM journal distributed during their “Day in the Life” series. In fact, it is part of the mentality surrounding their brand. As an element of integrative nutrition and holistic living, gratitude is near and dear to the heart.

There is always something vying for our attention. The holidays bring commitments and distractions, professional to-do lists are ever-growing, our culture of connectivity brings with it no shortage of dismal world news, anxiety over the economy and political positioning, and the responsibilities of our home lives loom large. But take a moment at the end of each day and reflect on at least a couple of things to be grateful for. Some days it will pour out. Some days, you’ll be lucky to be thankful for the roof over your head. With practice, it becomes easier.

As a member of the rockin’ team on the Porch, we are actively and mindfully grateful for our wonderful clients and the chance to have an impact on their business and grow with them.

What are you grateful for?


She arrives early at Starbucks for our first meeting, is already working on the first item of our Front Porch Marketing orientation “to do” list, and impresses me with how eager, engaged, and talented she is. An SMU undergraduate student majoring in marketing with a minor in advertising, she is ready to learn, ready to work, ready to rock it.

Millennials

Folks, if you hear someone rambling about all of the flaws they see in the next generation, make a positive choice – don’t listen to them.  In fact, I won’t list any of the negative commentary I read while researching Gen Y, because there is no reason to give it any cred. Here is what you need to know as you consider making our future leaders a part of your business team – They are:

  • Energetic
  • Tech-savvy
  • Intelligent
  • Cost-effective
  • Bilingual
  • Flexible
  • Eager
  • Civic-minded

Take a quick peek at Wikipedia and you will learn that Millennials, also known as Generation Y, were born between the early 1980’s and the early 2000’s and are sometimes referred to as the Echo Boomers, because estimates of the number in the U.S. exceed 80 million. Read a bit further, and you will discover that authors William Strauss and Neil Howe, who wrote specifically about this generation in a book titled Millennials Rising: The Next Great Generation (2000), predicted this group would become “civic-minded” similar to our great G.I. Generation.

Interns Rock!

It doesn’t matter if you work for a Fortune 500 company, manage a nonprofit organization, or own a small business – there is benefit to hiring this generation of interns. In my previous sales management career with a Fortune 250 company, some of our most successful regional sales leaders made the business case for bringing on part-time interns to provide local sales support, and markets where we hired tech-savvy millennials to join tenured teams produced the most amazing sales results.

Nonprofit organizations can also benefit greatly from these hires. With tight budgets, extensive workloads and purposes great but challenging, nonprofits can bring in unpaid interns from high schools and colleges to help out while engaging them in an important cause. A family member of mine runs a foundation for exceptional children specializing in autism therapies, and has numerous interns on board helping to assist these children and their families. It is life changing for these interns and the families in need, and some of these interns have made this their career and purpose following graduation.

For a small business, an intern can make a real difference, and Front Porch Marketing has been rocking it successfully with student interns for several years!  As experts in unlocking the social nature of brands for entrepreneurs, small businesses, and franchisees, we make certain our clients are getting access to experienced marketing and advertising professionals, while utilizing young talent to provide a social media view and analysis when we need it. Rocker Interns on the Porch are part of our culture – it’s just how we rock n’ roll.

We are excited to welcome our Future Rocket, Rachel McMains!

One more fantastic intern on The Porch…ready to rock it.


You’ve gotta have a plan. And when starting a new business, everyone knows that you need a strong business plan. But for some reason, many times business owners forget about a marketing plan, which is just as critical to the success of a business.

A marketing plan focuses on how you are going to get the customers you need to survive. It’s your plan of action – what you are going to be selling, who is going to buy it and how you are going to reach those potential customers and convert them to sales.

Here’s how to create a marketing plan that works:

Who are you? Define your company, the products or services you offer, and what sets you apart from the competition. Positioning your product requires a complete understanding of the market segment you are entering. You must know what your competitors are offering and what makes your product or service unique or a better value.

Include an overview of your company’s strengths, weaknesses, opportunities and threats. Strengths and weaknesses will be factors within the company while opportunities and threats are external factors.

MarketingPlan

Who is your target audience? Describe your prospective customer – this can be done in terms of demographics or by lifestyle. If you’re marketing B2B you may define your target audience by the type of business, size of the business, job title or any other factors that make them potential customers. It is important to know exactly who your target customer is in order to plan your marketing strategy.

What do you want to achieve? Write down a list of measurable goals.

Develop strategies and tactics. These are the guts of your plan! Focus on reaching prospective customers at all stages of your sales cycle, whether they are cold or warm prospects. Outline your primary marketing strategies, then include a variety of tactics you’ll use to reach prospects at any point in your sales cycle. This should be a combination of several tactics that can include social media, traditional print advertising, online advertising, blogs, customer events, loyalty programs and email marketing. It’s important to know which media your customers and potential customers will go to for information on the type of product or service you sell.

Remember, a great marketing strategy needs to be realistic and implemented consistently over time. Building brand awareness takes time and patience. If you need a guiding hand, we on the Porch can steer you in the right direction!


Friends, it may be time for a branding and marketing intervention: We love you. We value you. But sometimes, you need to recognize when it’s time to play in your own sandbox. branding and marketing

We say it all the time on The Porch, “Branding and marketing are more an art than a science,” and our rockin’ Front Porch Marketing Team has spent more than a combined 80 years honing this art form to make a difference in our client’s businesses.

But we can only make a difference if our clients let us.

Our best clients are passionate, excited about their work, and open to new ideas that will enable them to leap ahead. We tell our prospective clients that we work best when we are partners, not vendors, and are treated like a member of their internal team. We believe in direct conversation and diving in the strategy debate while getting our hands dirty.

So … in the spirit of direct conversation (which is a foundation on which The Porch was built), here are a few recent examples of when you, Ms./Mr. business owner, leader or department head, should rock away from the branding and marketing table … rock far, far away friends:

  1. You scribble your logo ideas down on paper and/or mock them up yourself on whatever design software du jour. Design software and a favorite font do not a creative director make. Our team of creative professionals work with our clients through a formalized branding process that crystallizes the brand’s vision and ensures that the brand puts itself out there in the best way possible.
  2. You recommend a CMS platform for your website because that is the platform you use to manage your child’s sports team and its schedule. We develop and re-design websites constantly for our clients and their brands. We know what works and what doesn’t. Trust us to make these decisions that will accomplish your business needs and goals.
  3. You are going to hire an intern or an admin to manage your social media. Both of those positions are vital to a company’s operations. But neither are qualified to take on something as important as social media. Why not go ahead and have your financial manager do it??? (See what I am trying to say here?)
  4. You call a half day meeting with your business consultant, VP of sales and VP of marketing because your VP of sales doesn’t like a showroom sign created by the marketing department. Give the power to the people and let sales and marketing handle their feud that has lasted longer than the Hatfields battled the McCoys.

We believe collaboration is key. Bringing team members in from other departments for planning meetings and brainstorming sessions can add new perspective, create different ways of thinking and spark new ideas. Says Pharrell:

pharrell

Remember, however, we branding and marketing peeps like to work “in a room without a roof.” So let’s work together! We are fully vested in getting your business the desired outcome. After all, if you aren’t successful, neither are we.

Rock on friends.

Chief Rocker Julie Porter can be followed on Twitter and Instagram and so can her company. Follow Front Porch Marketing on Twitter by clicking here, like us on Facebook by clicking here and follow our LInkedIn company page and Instagram fun.


I _______ summer!

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Jumping into summer!

If you have children … there are two clearly defined summer camps. Working parents either love it or loathe it. ‘Tis the season for sleepaway camp, trips and being our kids social directors. You have sleepovers and playdates. Camps and sports. Staying connected to friends (as important as family time). Relaxed routines. The list goes on. We on the Porch have watched and listened to these two groups …

From the LOVE camp we saw lots of pictures, “100 activities to do this summer” lists, happy emoticons and summer forever, summer needs a speeding ticket and summer lovin’ taglines. I LOVE SUMMER.

From the maybe not so much love camp, the conversation was about sibling squabbles, last minute requests for supervision, open letters and sarcasm – Worst-end-of-summerEnjoyable Summer Sarcasm.

The common thread between the two camps was that they had a plan. A SUMMER plan! Where the kids would be and when, who was watching them, vacations and a screen time system.

screen time plan

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If you own a local business … again there have been two definite camps this summer. You have either thrived or you have suffered from the dreaded North Texas summer sales slump. If sales were swinging – congrats! If they were slow, perhaps there is something you can learn from Summer Mom. Have a plan. This can include anything from a summer sale to a special event, new product introduction or staffing change. Once you have it – rock it and chill!

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Successful summer promotion from our favorite GEMs

The Porch rocked our brands this summer, but we were watching others. We saw some interesting approaches, which ran the gamut from closing the doors to aggressive promotions to strategic affiliations. There’s no escaping that the kids will be at home and families will travel during the summer months, so a dedicated summer marketing plan is always a rockin’ idea.

As for me, sign me up in the I LOVE summer column! I also LOVE fall. They are all my favorites.


GEM-6_original-cleanseI am at my happiest in the summertime. The days are long, the schedule is loose, the feeling is decidedly relaxed. I can always talk someone into a fun night of chips and salsa on a patio over a margarita. But my body had been feeling the effects of too many jaunts on the patio, a beach trip was around the corner, and a big tennis tournament was in my future.

It was time to clean up. Cleanse.

Enter The Gem. They are our client and friends, and I believe wholeheartedly in their mission; but more than all of that, I’d done their 3-day cleanse before and felt great, so I decided to do it again. I enlisted the partner-in-crime-mentality of my friend Wendy, who had just returned from vacation and was feeling as sluggish as I was. And off we were.

Day One

I wake up, and instead of grabbing my usual Diet Coke, drink … water. Lots and lots and lots of water. And then some more water. I head to the Gem to pick up my first day’s 6 pack. I open the door, and smell the juice. It is fragrant and fresh, and I am officially excited.

Grab my cleanse and chat with Mary Kathryn, who looks ridiculously lovely and is happy and friendly. Side note: is she ever NOT lovely, happy and friendly???

Drink my first Green Glow. Yum. How can a green beverage be so delicious? Second Green Glow on my way to tennis. I’m so healthy! Yay me!

First stumbling block: standing post-drill lunch with my tennis team. They are all ordering our usual tostadas, and my third juice, the Ruby Slipper, is at home in my fridge. Tactical error. Thank heavens Wendy is doing this with me – we order water. With lemon. Mmmm, lemon. We pretend it’s delicious and filling and escape without incident. I run home and drink my juice.

It’s afternoon and time for the Clarity Lemonade. Wowza! Spicier than I remember. I feel like I’m sweating on the inside. I can feel my metabolism revving up. More water.

Maybe it’s the heat of my son’s swim meet, maybe it’s the lack of caffeine, maybe it’s the lack of food, but I have a killer headache. I know I’m supposed to drink some more water but I just can’t. I do remember this first evening being the hardest, so I go home and drink my last Green Glow, and I feel slightly better.

Dinner time and I’m hungry. Thankfully my husband has agreed to handle food for the kids, so I lock myself in my bedroom with my Cashew Milk, which is actually very delicious. But I want whatever my kids are eating, which smells divine. Feeling weak, I text Wendy for reinforcement. “Don’t do it! Go to bed,” she says. Good advice.

Day Two

I wake up and I feel clear-headed and fantastic. The headache is totally gone, and the scale tells me I’m down three pounds. Excellent! Although weight loss isn’t my primary goal, it’s always nice to drop a few. My resolve is newly restored, and I’m off and running.

I drink my water (the hardest part for me, although I don’t exactly know why) and set out for The Gem. The impossibly chic and funny Leslie Needleman is there to give me my juice this morning. I’m dressed in tennis garb, and she eyes me suspiciously, “Are you playing tennis Jacqui?” I know I’m supposed to be kind to my body and take a break from strenuous activity while on this cleanse, so I blather on about something irrelevant and run out of the store.

Hmmm, should I not be playing tennis? I have a tournament to prepare for and so I push this thought aside and down my Green Glow on the way to my club. I don’t know if it’s the juice, my attitude, or the aligning of the stars, but I play great. “I feel like Wonder Woman!” I tell my tennis pro. I’ve officially crossed over into obnoxious-ville but I don’t even care. I smugly drink another juice.

wonder-animatedSomehow my afternoon juices become mixed up, leaving me drinking my clarity lemonade at 6 PM, when I’m playing tennis for the second time today. Um … not my smartest move. I am hot and palpitating and feeling very much like I might throw up. No bueno. Now I know why I got the Needleman side eye.

I go home, drink my Cashew Milk, take a long hot shower and fall into bed.

Day Three

Morning is my favorite time on this cleanse. I wake up incredibly bright-eyed, my skin looks great, and I feel like I can do anything. The scale tells me I’m down another three pounds, which makes me want to walk around unclothed on all day because honestly I haven’t looked this good in ages.

At this point, I know the drill and everything feels easy. Water, juice, water, juice, water, juice. I don’t even miss the food and I am becoming nervous about having to reintroduce it tomorrow and undo all the good things I have done.

It’s evening and I meet an old friend for dinner at Shinsei, which is my favorite restaurant. I am in the home stretch so I have a piece or two of sashimi and drink lots of cucumber water. The food feels good in my stomach and I decide that I will be happy to eat again tomorrow.

Day Four

Ah, lovely morning. I’m down another pound (Just a pound? Was it the sashimi?). I’m craving some juice, so I head to The Gem. Although I’m done with the cleanse, I am going to continue to incorporate these juices into my daily routine. I feel too good not to.

I’ve gotten used to feeling like Wonder Woman.


IMG_4070I admit it. I’m a bit of a black and white person. Figure it out, do what’s best, and move forward. “Moving on!” is a familiar refrain in my world.

So when we, as a family, decided it was time to sell our house and find a new one, I clipped along and got it done. Old house sold. New house bought. Packing. Moving. Planning.

Moving. On.

But what I didn’t count on in all my efficient trouncing forward was the emotional toll it would take on everyone around me. My children cried. A lot. My sweet, easy-going husband was wound tight as a drum and stomped around for several weeks. Even my animals became not themselves.

What was wrong? Didn’t we all want this? Weren’t we all excited about the moving on?

If I’d taken my moving on hat off for five minutes to really think about things, I would have realized that efficiency cannot take the place of closure. Recognizing the emotions associated with change, regardless of how positive the change is, is an important part of moving on. Perhaps the most important part.

What is true in life is also true in business. You must properly handle the endings to fully succeed in your beginnings. Clients. Employees. Jobs.

Pay proper attention to the things you are letting go.

Be gracious in your goodbyes.

I love what Ellen Goodman said on the matter, “There’s a trick to the ‘graceful exit.’ It begins with the vision to recognize when a job, a life stage or a relationship is over — and let it go. It means leaving what’s over without denying its validity or its past importance to our lives. It involves a sense of future, a belief that every exit line is an entry, that we are moving up, rather than out.”

Essential for moving on.


Recently I took a girls trip to New York. I. Love. New. York. What’s not to love about the largest, busiest, most exciting metropolis in the country (IMHO)?

We are not “double decker bus girls.” Our group had visited New York several times and had already knocked the tourist spots off our list. And other than securing tickets to a show, we didn’t have even a scratch of plan. Our plan was no plan.

We set out each morning just walking and allowed the city to take us where it willed, fully taking in the sights and sounds of New York. And it was AMAZING.

We experienced the glamour of Fifth Avenue, the reverence of St. Patrick’s Cathedral, the grandeur of the public library, happy hour with local residents, spotting Sara Jessica Parker shopping in Gourmet Garage, rockin’ and shopping in the Times Square H&M at 10:30 p.m., and observing the nuances of the cultural pockets of the boroughs … WE LOVED IT ALL.

Bubble Man in Central park

Bubble Man in Central Park

This great city is the entry point for our ancestors and the entrepreneurial spirit of our country. Entrepreneurs are abundant. However, there was one entrepreneur in particular that peaked my interest.

We found The Bubble Man in Central Park (side note – permits are not required to sell/collect money in the park as long as you are mobile). Here’s the concept: a bucket, soap, rope and stick. I absolutely was fascinated by this set-up and lingered a bit to see the interaction.

Parent after parent dropped $10 and $20 in the hat for their kids to play with bubbles for a couple of minutes in Central Park. Say what?!? Low overhead, easy execution, flexible hours, built-in audience. BAM! So simple. But so ingenious.

Simple models can have big results as long as you put on your entrepreneur pants and work it! Thank you NYC, the city of dreamers, workers, bankers, marketers, artists, actors and entrepreneurs. I heart you!


lectureYou’re standing at the podium in front of the room with all 500 eyes on you. Waiting. On. Your. Every. Word. Is this your worst nightmare?

It can be a terrifying feeling for many – in fact, statistics indicate about 74% of people have a fear of public speaking. So if you can relate, you’re in good company. But knowing this doesn’t help when business requires a speech.

The solution? You’ve got to grab the presentation bull by the horns and practice. Honestly, the more you present, the better you’ll get, both in technique and in feeling relaxed when you’re at the head of the table.

Even if presenting doesn’t make you break out in a sweat, it never hurts to remind ourselves of a few best practices that will more fully engage audiences to achieve the desired outcome.

1. Research Your Audience. Know who you’re talking to – if you want to influence these people, you need to understand what they care about and what motivates them.

2. Start With a Good Story. Preferably one that the audience can relate to – and one that will make them laugh. Capture their attention right away.

3. Clarify the Goal of the Presentation. Before you even outline what you’re going to say, determine the end goal. Sharing a key process? Persuasion to a specific point of view? Providing status on a project? Then, as you’ve likely heard before, “Tell them what you’re going to tell them. Tell them. And tell them what you told them.” Keep it simple and on topic.

4. Make Eye Contact. Engagement happens when people feel like you’re talking to them versus at them. They’re more likely to actually hear you and buy into your content when they feel a more personal connection. Eye contact goes a long way in small, intimate meetings and large, seemingly impersonal audiences.

5. Project Your Voice. Everyone in the room, no matter how large, should be able to hear you – otherwise, what’s the point? Practice, if you can, in the room you’ll be in so you can gauge how loud you need to be – and don’t turn your back and talk to your slides instead of your audience.

6. Slow Down. Most people, when they’re nervous, don’t realize how quickly they talk. Concentrate on speaking slowly, pausing at key points, and giving meaning to your words.

7. Use Big Gestures. Not only is your voice and delivery important, so are your gestures. Command the space you’re inhabiting in front of the room. Move around, make a point with your hands – think like a TV weatherman! Your enthusiasm and passion for your subject should be evident in your actions.

8. Be Entertaining. A presentation is not the same as reading an informative article or textbook. It’s in person, and as such, the audience expects to have an emotional connection with the speaker. They want more than just the facts – they want to be engaged.

9. Anticipate Questions. Come prepared with answers to potential questions. You can’t possibly cover everything in one presentation, so what are people likely to ask? You’ve started a conversation, and an enthusiastic audience will want to know more.

10. Practice Like Crazy. Last but certainly not least, practice!!! When you know what you’re going to say backward and forward, you won’t have to worry about stumbling over words or losing your train of thought. And when you know your presentation, you won’t read slides, which keeps your audience focused on you.

Have more tips? All of us on the Porch would like to hear from you!