The power of Disney branding is amazing. 

A mom sent me a message Sunday night during our three year old’s Frozen party, “Just caught myself driving with a crown on my head.”

There was a princess party and moms got to wear crowns. Just sayin’.

Let’s review. Successful brands have three key attributes: conviction, consistency and connection.

Disney does Disney branding so right.

The company forges a strong, emotional bond with its customers that ultimately creates customer preference and loyalty.

Four things to consider when building a strong brand that Disney does right:

1. Customer connection – Upon entering the gate of a property, you hear, “Welcome home.” Toto, we aren’t in Kansas anymore. What are you doing today to engage your customers or clients?
2. Employee engagement – I’m sorry, the “cast.” The company’s internal team is living and breathing the brand architecture. What are you doing today to feed your team so they deliver on your brand mission?
3. Technology – From the app and “Magic Bands” to drink refills, the company is embracing technology and rockin’ it. How are you embracing technology to further your team’s and your customer engagement? Apps help.
4. Research – Data, data and more data. Fill out the survey. It is about the experience. It is about the people. It is about asking if at every customer touch point you are experiencing the brand. Are you asking for customer/client feedback on a consistent basis?

Disney is being accountable for delivering on its brand promise.

Everything Disney is magical. Your brand can live that too if you believe in brand strategy and engage in brand and marketing strategies so your brand can deliver on its promise.

Our oldest son plays baseball in the North Arlington Little League. Last year, his team, the Pirates, had an undefeated season and won the championship game. Of course, we celebrated the win.

Players moved up and on, but we returned for another season. It started out smoothly enough – the games were competitive, but the team was winning. Then we had a tied game. Then we lost.

No big deal, right?

Wrong.

We celebrated the wins, we worked for the wins, we appreciated the wins. However, we neglected to prepare for the possibility of a loss. For two years, the team was coached and played to win. We should have also been coached and prepared to lose.

There is value in the lessons we learn from losing and sports give us a good arena to teach these lessons to our children.

These are valuable lessons that can be applied in parenting, business and life:

• Respect.
  For every winner, there is a loser. You have to respect both. Period. Respect your team, respect the other team. Act accordingly.
• Resiliency.
  It’s ok to be disappointed or upset after a loss. But the quicker you put a loss behind you, the closer you are to the next win. Fast recovery serves anyone at any age well. Vince Lombardi said, “It’s not whether you get knocked down, it’s whether you get up.” Recover and move forward.
• Review.
  If you review the why in your losses and strengthen your weaknesses, new opportunities will arise. In sports no game has ever been lost the same way.
• Humility.
  Losing challenges us and keeps us humble. It teaches us there are others who are better. The emphasis should be motivated to be better.

Preparing for winning and losing is critical. It is far better to lose and learn than to always win and not learn how to lose. If winning and losing were not important, we would not keep score.

If you are a business owner, an employee, a student or a teammate, what do you have to lose?

An account, a promotion, an employee, a score, a game? The answer is yes, all of these and more. But the bigger question is – what are you learning and how are you improving?

So what about the 2016 Pirates? Well, they are heading to the championship game. They earned their spot with three consecutive wins in a double elimination playoff. Regardless of the outcome, valuable lessons will be learned. Go Pirates!

Last week, the world lost another rock legend far too soon. Prince has always been hailed as music royalty, and with his death, we are learning just how much of a king he was.

Sure, you know his influential and memorable top hits, “When Doves Cry,” “Kiss,” “Let’s Go Crazy,” “Raspberry Beret,” “U Got the Look, “Purple Rain,” “The Most Beautiful Girl in the World” … the list could go on and on. If you’re like me, each title brings back memories of my youth.

But perhaps you didn’t know that he also wrote “Nothing Compares 2 U” by Sinead O’Connor, “Manic Monday” by The Bangles, “Stand Back” by Stevie Nicks, “Love Song” by Madonna and countless others? As a marketing and PR professional, it baffles me that his songwriting prowess is being praised in the media after his death.

Don’t get me wrong, Prince was a master marketer. From his name (or symbol) to his signature style and his flamboyant stage presence, there’s a reason Rolling Stone ranked him 27th on the list of the Top 100 Greatest Artists of All Time. But the fact that he shared his talents with other musicians, including allowing others to cover his songs, makes him even more of a king in my book.

What are you doing – with your business or personally – that is outside of your main scope of work that others may find interesting and newsworthy?

Do you donate a significant amount of your time and/or money to a certain charity or cause? Are you aligned with other successful businesses or people? It may seem like a second nature to you, but you could be missing a valuable marketing opportunity. Take a look at your relationships and find a way for them to be mutually beneficial in garnering additional interest and awareness for both of you.

Can you imagine if Prince and Madonna had toured together? Apparently it almost happened, but Prince said “The world isn’t ready for this, it’s too big.” He was so right. Rest in peace, sweet Prince, rest in peace.

Everybody remembers the “make a wish” tale – you must choose wisely, as you only get three wishes, and the wishes must all be considered wisely. From this tale, we learn that we must be careful what we ask for.

I like to ask questions. Maybe too many, but questions always provide answers..unless you ask the wrong question. Have you ever asked the wrong question? Yes. You. Have. I have too!

Get it right! Ask the right question.

Good question asking is a skill and can be applied to all relationships – spouse, children, employee, employer, friends, customers, etc. The applications are endless. Every question can deepen our understanding of a topic or person. There is no such thing as a stupid question, but there are ways to ask a question that are better than others.

Here are some examples:

• Q: How was your day? A: good, bad, great, awesome, etc. This closed-ended question doesn’t really give you much, so follow up with what made your day _______? Now we are getting somewhere! Tip: Dig deeper with follow-up questions. Follow general questions with specific ones. 
• Q: How are sales? A: Great they have doubled! This general question can elicit an answer that can be misleading – sales doubled from what? Better question: How are your sales compared to this same timeframe last year? Tip: Make sure to ask for context and reference to give the answer meaning.
• Have you ever been asked if you want “anything else?” I hate this question. The answer is, of course I do, I have a long list of else, but you don’t sell them here. Another egregious offender: Did you find everything ok? Tip: Specific questions will garner more insight. Try to avoid yes or no questions unless they are truly satisfying a simple purpose.
• Recently my husband called me and informed me that he grounded the kids. I asked, “What does grounding mean in our house?” We figured out our definition of grounding because of an open-ended question. Tip: Have a purpose for asking and a desire to know the answer. Every question you ask should help you gather either facts or elicit an opinion. Know which kind of information you need and frame your questions accordingly.
• What if someone asked you if it was it sunny on the day you were born? I don’t know if it was sunny when I was born – does it matter? I can’t think of one thing someone would do with this information. Tip: Ask questions only if the information elicited is necessary. If you don’t really need the answer, don’t ask the question. Be respectful of people’s time and attention. Answer this – what will you do with the answer?

We ask questions because that is the way we improve, learn, connect and tell stories. Ask away, friends!

“Successful people ask better questions, and as a result, they get better answers.” ~ Tony Robbins

A few weeks back, our very own Rock Star, Vanessa Hickman, wrote a blog about how Photos Bring Your Brand to Life. She invoked the oft-used expression, “a picture is worth a thousand words.” And she’s right. So right. Images make us feel something. Want something. Want to be something.

We emotionally connect.

Powerful, relevant visual assets are hugely important in any marketing plan. Whatever the medium – photographs, videos, or infographics – compelling imagery makes people connect more, remember more, and engage more. Powerful images can stay with you for a lifetime.

It made me think, what imagery have I found most compelling throughout my life? What has moved me, stayed with me?

And so, drumroll please….here are my Top 5 Imagery Moments:

Farrah Fawcett’s Iconic Poster. It was the 70’s. I was just beginning to become aware of beauty and what that meant, and this Farrah Fawcett poster exemplified it for me. That hair. That smile. I wanted to look just like her. This poster was my first memory of being influenced by an image and all that it suggested.

Janet Jackson’s Pleasure Principle Video. It was the 80’s and this early video of Janet Jackson dancing alone in a warehouse struck such a chord with me, I watched it over and over and over again. She was strong and talented and beyond cool. Storytelling imagery in the form of video was taking over the world.

The 90’s Supermodels. You knew them so well you need only use their first names – Naomi. Linda. Tatjana. Christy. Cindy. They were impossibly beautiful, they ran in a pack, and they epitomized glamour in the 90’s. Everything they endorsed benefitted from the association. It was print media gone mad.

Carrie Bradshaw. I don’t know many women who don’t identify with the Sex & the City ladies, and for me, Carrie Bradshaw was my spirit animal. The styling was pure genius and every outfit told a story. The designers and brands that she wore on the show got tremendous exposure, and the world of product placement in film and television was exploding.

Misty Copeland’s Under Armour Commercial. A new decade and a new sensibility. Strength. Tenacity. Belief. And a seriously genius commercial with a tagline: “I will what I want.” I made my daughter watch it, I loved it so much. Watch it here. I defy you not to become inspired by this new breed of spokesman that is now becoming a brand ambassador.

It’s a whole new world of brand imagery.

So tell us, what imagery has spoken to you and why?

Good day to you, friends, colleagues and cherished clients!

It’s a very special time here at Front Porch Marketing, as the month of March marks our five year anniversary.

Once upon a time, I gathered the “Porter Posse,” some of my trusted friends, brightest business and marketing minds and family, plied them with delicious food and drink, and shared my dream of opening a boutique branding and marketing company. That evening spent brainstorming would form the early framework of life on the Porch, and the love and support received provided the momentum needed to make it happen.

And so, in honor of our anniversary, here is a samplin’ of five rockin’ things we’ve loved about branding and marketing businesses along the way:

1. The Porch grew! It started with one fearless leader, but along the way we added diversity, depth and experience—one person at a time. Today, we are eight core team members strong!
2. Two words: Dream. Clients. Again, we started with one. One Dallas-based luxury brand. Today, we partner with an amazing cross-section of independent-thinking entrepreneurs who are passionate about their businesses. They have challenged us and fortified us and we are thankful to have each and every one of them.
3. We picked up a prestigious certification: WBENC. And we are darn proud of it. The Women’s Business Enterprise National Council is a national 501(c)(3) non-profit that provides a world class standard of certification to women-owned businesses throughout the country. No small feat, we are honored to have risen to the challenge and make the cut for two consecutive years.
4. Every day, we get to do what we love. Yes, branding and marketing! We are mad about it—branding, strategy, research and competitive analysis are at the core of everything we do. But we also rock the other pieces of the puzzle—advertising, communications, planning and mapping, email marketing, public relations, sustainability initiatives and social media strategy and implementation.
5. Our Clients’ success stories became our success stories. When our clients rock, so do we! Nothing is more gratifying than starting from chicken scratch, forming a plan, implementing a shared vision and watching it come to fruition. We recently highlighted two successful case studies on our website: PeopleResults and Empire Baking Company.

Thanks to all of you, the Porch is rockin’ after five great years!

Julie Porter is the chief rocker at Front Porch Marketing. You can follow her, julie_porter, or her company, itsfrontporch, on Instagram and Twitter, juliedporter01 or ItsFrontPorch.

“Dwelling on the negative simply contributes to its power.” – Shirley MacLaine

Most of us know that negativity impacts our emotions and mental health, but it has been medically proven that it also negatively affects your physical health. By causing stress, fatigue, decreased immunity and more, repeatedly focusing on the negative could end up affecting everything in your life.

Personally, I believe that everything happens for a reason, and every day I do my best to find the positive in situations and be grateful for all that I have. One of my favorite quotes is, “If you want to feel rich, count all of the blessings you have that money can’t buy.”

It’s certainly easier to stay positive on some days than others, and I am no expert on finding personal positivity. I am, however, well versed on the importance of staying positive when dealing with the media, especially when the reason the reporters are there is not ideal. The impact of negativity on your image and/or your company’s image is severe, and it can be incredibly difficult to rebound from negative publicity once the damage is done. It takes time, money and effort.

So, what can you do when the media come knocking on your door? Here are a few tips:

* Treat the reporter with respect – Something bad has just happened, and the last thing you want to do is be nice to the person shoving a camera in your face or asking you questions. But, remember, they have a job to do and a boss to answer to. If you treat them with respect, they are more likely to do the same for you.

* Stay positive (when appropriate) – Express passion and confidence and smile. This is especially important when being filmed on camera.

* Treat competitors, clients, contractors and vendors with respect – There should be no need to speak about or on behalf of any other parties involved, but if a specific question arises, stay respectful and move on quickly.

* Be responsive – Don’t fight or pick the wrong battles.

* Avoid negative phrases – Make what you say count and do not repeat a negative. A 5- to10-minute interview will be edited down to one or two quotes or a five-second soundbite. Don’t let that quote be negative.

Remember – “Being positive does not mean ignoring the negative. Being positive means overcoming the negative.”

Everyone has his or her own morning routine – mine happens to include hitting the snooze button at least once, a big cup of coffee and a quick scroll though Twitter.

Twitter is how I keep up with friends, keep up with the news, but most importantly- how I keep up with marketing. By following my favorite branding and strategy experts, I am able to learn their insights from decades of experience that I don’t have.

Over the past few months, I have curated a list of marketers that I follow to cover all the marketing bases, and here are just a few of my favorites.

Seth Godin (@ThisIsSethsBlog) – Author of the book, Purple Cow and others, where he discusses how to transform your business and yourself by being remarkable, posts daily about permission marketing and tips on how to be the “purple cow” in a field full of competition. His twitter is purely reposts of his blog, which ranges in topics from how to turn your creativity into a profession, to how to power a digital future for your brand.

Jay Baer (@jaybaer) – If you want a daily update on all different aspects of digital marketing, follow Jay, as he is the most re-tweeted person in the world among digital marketers. His posts include influence marketing workbooks, six step playbooks for handling social media complaints, and everything in between.

Ann Handley (@MarketingProfs) – If content marketing is your thing, then definitely follow Ann, as she is “waging a war on mediocrity in content marketing.”

Bonin Bough (@boughb) – He is currently chief of media and eCommerce at Mondelēz International (formerly Kraft Foods), and specializes in digital strategy that crosses paid, earned, owned and shared media. Posts a great deal of social media tips, and if you know Front Porch Marketing, you know we LOVE all things social media.

Marie Forleo (@marieforleo) – Guru of how to achieve the perfect work/life balance. Posts about how to build a business you love, increase customer trust through social media, and increase productivity in every day life.

Robert Caruso (@fondalo) – Another expert content and digital marketer, who tweets about innovative ways to improve your social media, tips on how to increase brand awareness for startups, and how to get results in B2B marketing.

Kim Garst (@kimgarst) – As one of Forbes top ten social media influencers, she is the queen of social selling strategy. Her tweets range from Facebook advertisement jumpstart guides, tips on how to keep the cost of SEO down, and “cheat sheets” for selling on social media.
Bryan Solis (@briansolis)- Expert on digital marketing who provides step by step help for brands looking to transform their digital approach to create a brand experience.

Neil Patel (@neilpatel) – If you want to read a little bit of everything about digital marketing, Neil is your guy. As a Forbes columnist with years of experience in marketing, he combines motivational business tips with the knowledge necessary to succeed as a modern marketer.

While these are just a few of the hundreds of successful and influential marketers to follow on Twitter, by reading a few of their posts daily I am able to keep up with the ever-changing world of marketing. In addition to following experts in the field, a lot of successful marketers follow venture capitalists, as they see and predict new innovation that affects most industries and markets. Effective and influential marketers have to keep up in order to connect with their target market, so why not utilize social media to do so?

Rachel Mains is an intern at Front Porch Marketing. Follow her on Twitter.

I admit it, I’m a little obsessed with the Academy Awards. I’m maniacal about seeing as many of the nominated movies and performances as I possibly can, I read all the nominee’s profiles in glossy magazines, I watch them charm talk show hosts on television, and by the end of it I fall a little in love with the people I hope will win.

It wasn’t until I started working here on the Porch that I realized just how big a role marketing played  in these hallowed awards. Film is big business, and winning an Oscar translates into big dollars for the winner. It’s no wonder, then, that Oscar campaigns are born from basic marketing tenets:

You Must Have A Marketing Plan.  For Oscar nominees, a marketing plan involves promotion of  their film, their performance, and themselves in a way that appeals to voters and the moviegoing public. It’s a specific, multi-platform approach designed to build support and influence voters.

You Must Commit to the Investment. I was shocked to read that big studio Oscar-winning films will have had $10 million dollars spent on their campaigns. Studios know that an investment in marketing pays dividends, so they hire PR and marketing firms to guide them every step of the way.

You Must Know Your Brand. Much like a business, an Oscar marketing plan is built on the nominee’s image (their brand, if you will), and in all promotion, the message must stay true to that brand. As an example, this year’s best actor winner, Leonardo DiCaprio, who is normally reclusive and whose reputation is more party boy than serious adult, went on talk shows to portray himself as accessible and even had a well documented meeting with the Pope. Brand, brand, brand.

You Must Utilize Your Resources Wisely. Historically, print ads in trade magazines like Variety and Hollywood Reporter have been costly but successful in the Oscar world; but with readership in traditional  publications shrinking, a reallocation of resources is taking place. Social media is a must (yes – #LeoForOscar was a thing). Attending relevant events such as film festivals, making the rounds on high profile talk shows, and being accessible for major media profiles all have their place.

These Oscar campaigns show the value of strong marketing! Marketing is essential for your business. Having a plan. Investing in the plan. Knowing your brand. Being true to your brand. And knowing how to reach your customers.

The power of good marketing is far-reaching! Hollywood knows it. Do you know it? 

Photo courtesy of @thegemjuicebar

On the porch, we LOVE social media. We are OBSESSED with leveraging and analyzing it to benefit our clients.

Although … I am the mother of a 14-year-old teenager, and I should probably be writing this post about how to lock down your child’s devices … but that is for another day.

Instagram is one of my favorite social media networks at the moment. Not only is it a rockin’ sales driver for our clients, it is also not riddled with advertising and other noise that some social media networks have evolved into.

Here are some of my favorite Instagram accounts today:

• crazysexykris – Inspirational and uplifting.
• liveinthedetails – Emotive.
• the_luxury_list – Luxurious.
• mommasgonecity – Darling dogs and children.

And, of course, a few of our rockin’ clients’ accounts:

1. ellenhoffmandesigns
2. feizyrugs
3. thegemjuicebar
4. suzandavidsondesigns

I would love to hear what you are lovin’ on Instagram and with whom I can refresh my feed. So share!

Julie Porter is chief rocker at Front Porch Marketing. You can follow her, julie_porter, or her company, itsfrontporch, on Instagram.