I get asked what it’s like to work with my mom, the boss of Front Porch Marketing, Chief Rocker Julie Porter. Well, let me tell you. It’s a lot harder than you would expect. Why? Because she expects so much more out of me and she knows that I’m capable of doing almost anything and everything.

Is work easier when your mom is the boss?

A lot of people usually say “oh she definitely lets you slack off” or “oh I bet it’s so easy”, but they couldn’t be more wrong. It adds a lot of pressure on me when I do work for my mom’s company, because I want to do my absolute best in order to impress my mom. I want to live up to her expectations of me. But, it is also very comforting to know that my mom is the boss and CEO. 

The boss always has your back

While she is always challenging and expecting the most out of me I know that she will always have my back and be the most understanding when it comes to work. No matter what, there will always be someone in my corner. She also tends to have a great support system.

She surrounds herself with the very best team members which makes my situation a lot more comforting. Seeing her support all of her employees, and create a successful remote working environment makes it a lot easier and more fun for me to do work for her, and the other Front Porch Marketing team members. I don’t say it a lot but when it comes to working with and for her sometimes, I can be a little excited. While she has taught me a lot about marketing, she’s also taught me about running a business. Because she is good at this.

Takeaways from a summer internship with a parent

All in all, this summer has been great so far and it has been a pleasure to heighten my business relationship with my mother. I’ve learned so much from my mom the boss, that I can apply to college and my future job endeavors. I owe it all to her and I love her so much. Thanks mom!

Disney Revolutionizes the Vacation Industry

Approximately 52 million people visit Walt Disney World each year and its annual profit comes to about $12.6 billion. How did Walt Disney transform his amusement park into a bucket list vacation destination for families from all over the world? The simple answer… marketing.

Disney has revolutionized the vacation industry as it broadens its marketing strategies to include almost any activity you can imagine. Disney has magical amusement parks, thrilling water rides, gourmet restaurants, five-star hotels, luxurious cruise lines, private islands, collectible merchandise, and so much more. Whether it is the walking foods-of-the-world tour in Epcot, opportunities to meet your favorite Disney characters, or thrilling rollercoasters that will have people shouting: “We HAVE to do that again!”, there is surely something for everyone at the parks. Most importantly, Disney gives the assurance of a trip filled with memories that are sure to last a lifetime.

Disney acknowledges that the amusement park experience might not be for everyone, so they have introduced a variety of activities that attract a more diverse customer base using a myriad of marketing strategies. Some people love all the fanciful facades and creative foods. However, others prefer a nice massage or relaxing by the hotel pools. My family is up at the crack of dawn to beat the crowd to the gates when the park opens. We are the first in line for the Seven Dwarfs Mine Train, and we stay until the park closes. We go every year and find an experience that keeps each trip interesting and unique.

Marketing Disney Plus

With the recently increased popularity of streaming services, Disney entered the game strong with Disney Plus. In addition to the plethora of nostalgic movies and shows aimed at younger audiences, they also market their platform to a variety of demographics utilizing some of the most popular movie franchises in history like Marvel, Star Wars, and Pirates of the Caribbean. Using these marketing strategies, Disney Plus has become one of the most successful streaming service as people looking to escape the stress of the pandemic can find relief in uplifting films and tv series.

Online Marketing Strategies

Disney has been at the forefront of online marketing which has enabled them to subliminally reach the 16-24-year-old crowd that, on average, spends 3+ hours a day online. Disney has over 72 million followers on Facebook, Instagram, and Twitter combined. That’s a lot of potential customers who might not regularly watch TV or read print that Disney can influence daily. Through magical commercials, Disney is able to interact with starry-eyed children without access to social media who beg their parents for the trips they see on TV.

Targeting the interests of Children

Disney’s marketing strategies were also revolutionary as they began to target the interests of children as well as adults. Children make up 22% of the US population and have an increased impact on family decisions than previously recognized. Through movies, TV shows, stuffed animals, and apparel, Disney has built brand loyalty starting with infants and continuing through adulthood.

“The Happiest Place on Earth”

The Happiest Place on Earth” is Disney’s well-known slogan which basically encapsulates everything that Disney is and tries to be. Who doesn’t want to go to the happiest place on earth? Disney evokes this happiness through nostalgia, happy stories with happy endings, and wholesome characters. Marketing “happiness” is what keeps visitors flooding through their gates every year. Including my family, and Julie’s family!

Blogging for Business Benefits in 2022

Is your business blogging? Blogging for business benefits is a cost-effective way to establish your thought leadership and more. One of our new clients asked us last week why they should be blogging. Working towards being the expert in your industry means sharing your expertise.  Blogging is a simple, clear, cost-effective way to do this. When done properly and consistently, blogging brings benefits to your business. And this translates into more visibility, more customers and customer loyalty.

What are the Benefits of Business Blogging?

Business blogging contributes to your marketing strategy. This particular practice of marketing is called Content Marketing. When you consistently write about topics that are important to your audience, you’ll enjoy these three business benefits:

1. Creating new branded content to share. Are you always trying to come up with something to share on LinkedIn, Facebook, Twitter, or Instagram that supports your branding? Write a blog! This blog post can then become branded content. Share on your social channels, like our client The Slay Diaz Group does.
2. When you offer a behind-the-scenes look into your product, your process, or your industry, you are building loyalty with your customers. Share insider information — like our client Diamond Brand Gear does — and it will help you build a relationship with your existing customers and attract new ones.
3. You can also instruct people on how to do something specific. Help them achieve a goal or get an answer to a question, like our client Spot On Talent does. Here, you are establishing your authority and building organic SEO (search engine optimization) with Google. Putting keywords that speak to a topic in your headers and copy about that subject in your blog post makes you more likely to be the one that Google sends people to on search results when they ask Google a question.

Sharing Your Business Knowledge Makes You a Leader

If you’re a long-time reader of the Front Porch marketing newsletter and blog, you’ll see that we put these content marketing strategies into practice not only for our clients, but for ourselves. We want everyone to succeed, and we want you to be able to benefit from our business experience. So we share it openly. We want you to be able to optimize your LinkedIn profile, practice successful PR, and know what’s important in marketing if you’re a start-up business.

If you’re ready to level up your marketing and demonstrate to your industry that you’re a leader by adding Content Marketing to your mix, let us know. We can guide you through the process and help you set up an easily-executable calendar, schedule and topics. We can even ghost write your blog posts for you, share your content to your social channels, and optimize your content for better SEO.

Going Digital is the Future

If there’s anything we learned from the pandemic it’s that going digital is the ultimate way to survive as a business. No one expected an event like this to disrupt the world as fast as it did, but we adapted. Lots of corporations switched to being remote or hybrid; and Zoom became a household name. With the world going digital many of us started to realize the importance of marketing ourselves online and there’s no better place than LinkedIn. Membership has climbed to reach over 780 million since the pandemic hit. So there’s no better time than now to upgrade your LinkedIn!

Personal branding is a topic we’re all familiar with. We all know it’s important, but many of us don’t give it the attention it really deserves. Most of the time were just too busy to give it any real time or thought. We think “I know there’s more I could be doing to improve my LinkedIn.” However, in this day and age its crucial to have your personal brand looking clean and professional. Here are a couple of tips and tricks to improve your LinkedIn profile.

Upgrade Your Profile Picture

Your picture is the first thing people see when they click on your LinkedIn profile. It’s important that you get this right. First make sure the picture is a recent photo of you, then make sure your face takes up about 60% of the frame. No long distance shots, and smile with your eyes!

Choose a Background Photo

Choose a background photo that represents either what you do, or your interest in visually interesting way. If you don’t have your own photos to work with, I recommend using a free hd stock image site called Unsplash. Also try to stick with a photo that fits within 1584 (w) x 396 (h) pixels for the best quality.

Get Creative With Your Headline

Your Headline doesnt just have to be what your business is. Try to add a little bit of flair or creativity to it. For example take a look at EA Talent Recruiter Jason Yuan’s LinkedIn headline, “I don’t usually stalk profiles, but when I do I usually have a career opportunity for you. Want to connect!?”. See how he managed to hook your attention and explain what he does? This is what you should be shooting for.

Expand your Network

Linkedin has amazing networking opportunities and has made it very easy to expand your network. One helpful tip is to link your profile with your email address book. LinkedIn will then suggest people you should connect with. Once you start connecting with people you may even notice that you have connections working at companies that you are currently applying for. I strongly suggest if you are in college that you connect with those who go to your school in your major. You never know when that connection may come in handy.

Take Skill Assessments

These are free tests that LinkedIn has created to help you stand out amongst the crowd. According to Linkedin candidates who have certified skills are 30% more likely to get hired. I recommend to getting certified in the Microsoft Excel assessment. It’s a universal skillset that will always help you standout. Obviously the more certified skills you have the better.

Publish Your Own Content

The best way to get noticed on LinkedIn is to publish engaging, long content. You should start pumping these out to start conversations. Make sure it’s interesting. A good tip is to look at the trending articles on LinkedIn News on the right hand side of your account. Look at the trending topics on the platform and share your thoughts or experiences on the topic. If you can don’t be afraid to sprinkle in a little emojis. It may sound stupid but it actually increases reader engagement. Just don’t over do it. Also try to steer away from politics on LinkedIn. This is a platform for professional networking, it’s not Facebook or Twitter.

A Brighter Future Awaits

Upgrading your LinkedIn doesn’t have to be done all in one day. Try to take it in small chunks. These steps may seem trivial at first, but I promise if you knock these out when you have your lunch break, or when find yourself with extra fee time you won’t regret it. Allow LinkedIn to work for you by taking the first step!

Altruism is a core value at Front Porch Marketing, and being community connected is at the forefront of our decision making, both as a company and individually. Our team gives back to the communities in which we live and serve. Our team gives our resources — in time, knowledge, and dollars — because we believe to whom much is given, much will be required.

Where might you see us when we’re not on the Porch?

We spend time in our children’s schools volunteering. And they are broad and wide because we are all in different communities. Some of the schools we support are public. Some are private. But the goal is the same: paying it forward to the next generation. Right now, we are hosting two amazing high school interns for the summer as we do every year!

Some of us volunteer at our churches. Others serve non-profit organizations including the Faith Family Education Foundation, and the Grant Halliburton Foundation, among others. In addition to filling our tank, we serve a greater cause. And, organically, it benefits our business by building brand awareness, and boosting brand engagement. We are known as community helpers. We not only help the community ourselves, we help our clients align their businesses with a cause where they are passionate to make an impact.

Community connections are important.

In addition to schools, non-profits, churches and the other organizations our team members spend time with, there are networking organizations for which we are aligned. They help communities on a much larger scale and we are honored to be part of their missions. They connect us to community and beyond. We are grateful for the Fort Worth Chamber, GS10KSB, NAWBO and WBENC, just to name a few.

Is being community connected important to you and your business? Looking to make a difference in your area? Strategically need to align business with a cause? Want to talk to us about anything? Email us here.

Setting up and running a successful marketing internship program is an important step to the future success of both your company and the next generation of marketers. Bottom line: what’s in it for you as a company is the creation of a skilled employee pipeline. You’ve taught them, you’ve trained them, and they know your business. All of those attributes will most likely make these interns your best next employees.

How to start your internship program? Start small with the intention of hiring one intern for one semester. With a 5-6 month window for the internship, you can more easily structure what the intern will do during their tenure with you. Be sure to ask your intern what they want to learn, and what they would like to get out of the internship. Also, take the time to coordinate with their college if need be, so that they receive college credit for their internship if that is an option. And most importantly, pay your intern a fair hourly wage for their contribution to your business.

Marketing Internship 101 – Training.

Begin an intern’s employment with introductions and training. Have a blog and/or website? Add them to the team and write an introductory post so clients, customers and the general public can get to know your talented intern. This also gives the marketing intern a link that they can include on the LinkedIn profile, legitimatizing their career before they graduate. In turn, introduce the intern to each person in the company, and ask them to explain what they do and how it fits into the big picture.

Ideally you’ll want your marketing intern to spend some quality time shadowing different people in your company to get the full picture of marketing: PR, copywriting, design, social media, analytics, etc. Encourage the rest of your company to be supportive of your intern in their language and actions. Make sure their first experience in marketing is a positive one!

Interns learn by doing, so show them how to do it.

Then, help your intern get comfortable on the platforms you use to do business, whether that’s WordPress, Google Analytics, Buffer, or any of the social media platforms. For a marketing internship, shadow days can help with this learning. After initial shadow days, interns can be given compartmentalized parts of jobs to complete: image search on a stock site, compiling social media stats monthly on an Excel spreadsheet, and even writing blog posts on topics that they are learning in school. The more you teach them, the more they can run with something and help you!

Set them free and watch them succeed!

Once your intern has mastered some tasks, give them something that they can own: a specific client report, a research project, a white paper, or an organizational project. They could also own a role like proofreading or coordinating employee content for blog posts. Your intern could then teach everyone what they’ve learned at the end of the project.

When you help the next generation of marketing students gain access to a “real” job by offering them an internship, you are paying it forward for everyone that helped you in your early career. And at the end of the internship, you’ll most likely have a successful full-time employee ready to hire. At Front Porch Marketing, we regularly hire one or more college student interns all year long, and add high school student interns from Ursuline Academy of Dallas. We love working with interns and highly recommend adding them to your staff.

Marketing leaders, what are you doing to nurture relationships with your customers?

Consistency and connection nurture relationships. Sure, loyalty and points programs are tactics that bring brands and customers closer together.

But genuine allegiance is an outcome.

A recent conversation with a marketing leader provided inspiration. This marketing leader has had some challenges. But realized the value of marketing.

The company had cut the marketing budget. All the momentum that person built was put to a halt. And then the company brought in a consultant. First, he asked her what was happening on the marketing front. To which she replied, “Nothing.’ And, obviously he was shocked.

How to foster genuine relationships.

Business leaders do these four things:

1. Conviction – Know the brand. Marketing leaders walk the talk. And they demonstrate it every touchpoint. Then, clients and their customers can see it and feel it.
2. Consistency – Do you have a message map for your client? Share the value proposition of the brands you work on, on every platform, consistently.
3. Communication – Know your audience. Then recognize: how do they want to communicate? It isn’t about you. It is about what works for them. Marketing leaders will recognize this and pivot messaging to solve clients’ problems in a way that is meaningful and relevant to the client.
4. Connection – If there is consistency communicating the message, then the connection will happen. But as a marketing leader, how do you deepen the ties with your client and their customers?
   • Weekly meetings with clients
   • Weekly catch-up calls on both status of projects, and how pain points with consumers are being addressed
   • Notes on special days to recognize achievements
   • Boundaries set on both sides, so that both marketing and client are set up to succeed

Marketing leadership: Take inspiration. Deepen connections. Accelerate growth.

We love to partner with smart leaders who value marketing. And, if we can help, let’s talk about mutual partnership to grow top line sales.

Recent readings over Spring and Easter Breaks provided four great reminders for me as a business leader. And I hope they do the same for y’all too.

For those of you who do not know, one half of my heart – my son – attends Rollins College in Winter Park, Florida, right outside Orlando.

We stayed at one of my favorite beaches over Easter, New Smyrna Beach, which is a hour drive from my “son~shine.” And, where I purchased a beach condo, aka short-term rental investment property, earlier this year. It is affectionately deemed the “money pit.” But that is a blog for another day. I digress.

Reminder One: Be a GD Cheetah

A beach read was Glennon Doyle’s Untamed. She shares a visit to the zoo and the Cheetah Run. The cheetah, Tabitha, is tamed. She performs on queue.

A little girl asked, “Doesn’t she miss the wild?”

Zookeeper comes back with a BS answer.

Doyle writes that Tabitha would sigh and say, “I should be grateful. I have a good enough life here. It is crazy to long for what does not even exist.”

“I’d say: Tabitha. You are not crazy. You are a GD cheetah.”

That had such a profound effect on me. I later cried as I read the excerpt aloud to my daughter. Without the GD, of course. And I asked her to promise me to always be herself. To be a cheetah.

Reminder Two: Finding Leverage

Not as an emotional experience for me, but profound none the less. Reading the latest issue of Entrepreneur Magazine.

Time is our inventory.

An article by Adam Bornstein explores business growth by not necessarily adding more people. Rather, exploring this. “Smart growth is not about spending more time, nor is it about maxing out your time. It is about finding leverage.”

Reminder Three: Damn the Sycophants

I cannot remember what the article was about. It was the word. The word I had to look up.

I was reminded, although sometimes painful, I treasure those around me who are not this.

Surround yourself with talented people. Those who are smarter than you. Formidable team members push back. They may not think like you. But they make the organization better. These folks fill in for your short falls.

Reminder Four: Being Too Efficient

In a past life, I was ultra-organized. I am a Franklin Covey Planner Training Course graduate for heaven’s sake. Organized all the things in my office and life.

Then, I started Front Porch Marketing. And, had my second child at an “advanced maternal age.”

Words quoted from Edward Tenner in another Entrepreneur Magazine article spoke to me. In summary, big business always has the advantage. However, entrepreneurs combine technology with connection to people. Something big companies cannot do.

Jason Feifer, author of the article, cited Blockbuster and Netflix as an example. Early in my career collaborating with folks at Blockbuster and Viacom shaped me into who I am today. And I am eternally grateful for those experiences. I saw how they tried to evolve. As well as saw what was attempted and did not happen. These learnings were invaluable.

So I hope these four reminders for business that I learned this spring will resonate with you too!

AHA Moments are happening again!

AHAs and WHOAs. When the way the world of work is done shifts, like it did Q1 of 2022, you can expect a little bit of both. Our annual team kick off meeting this year was an AHA for us! Unfortunately, not everyone could make it. But it was the first time for us to meet two team members in person. They had joined us in 2021, but we had not all met in person yet. Such a great AHA moment!

We were also so excited to be onsite with our client last week. Their manufacturing facility inspires. Yes, we creative individuals love being in this environment because we can have lots of AHA moments together. Then, some of us go into a cave for a few hours after to recharge, taking all that inspiration with us to create. That meeting was the first time we met our client of several months in person vs via a screen. We hugged, natch.

WHOA, I’m not sure I’m ready for this.

In a catch-up lunch, Friday, a longtime advocate of ours was very anxious. And he admitted, he’s a bit angry. He starts international business travel again full throttle this week. He liked his pandemic routine. WHOA. We all kind of got used that didn’t we?

Another client of ours brought us on board recently. Their team is overstretched all the way around. Trade shows and conference are back now in person, and that adds a lot of extra marketing work to their plate. What’s extra hard for them right now is the fact that some of their clients are demanding online events as well. So, WHOA, they are now doing double the work.

We’ve been virtually ready for this for years.

Between all the client AHAs and WHOAs, it’s easy for us to just keep rollin’. Eleven years ago this month, we were founded on a virtual model. So, not much changed for us workstyle wise over the past two years. The rest of the world finally realized what a great model remote work is, and caught up to us!

Now the “Hybrid” work is emerging. Hybrid offices practice some time in the office and some time remote. According to U.S. News & World Report, the younger generations love the hybrid idea. But, they also love the connection of the face-to-face model. The older generation, who were the yuppies of the ‘80s, working 70 hours a week, now prefer not to be in the office all the time. And everyone seems to still be moving forward, getting things done. So remote and hybrid models are making more sense to a lot of workers.

Different work styles can work together.

Whatever style you or your team members or clients chose, be kind and carry on. You CAN work together! Remember professionals of all industries and levels are going through AHAs and WHOAs of their own as 2022 progresses. It may take some people time to settle in to their optimum work style, and make it work for their family, their team, and their company.

How to make working together easier.

When you’re working together, the key to a successful partner relationship between an agency and an in-house marketing client is articulating goals on both sides. What does the in-house marketing director want out of the partnership? What role(s) will the agency fill? And for those on the agency side: what is the expertise that you are offering and how will it fit into the work and process of the in-house marketing department. Ultimately, what common goal is everyone working toward?

3 traits of a successful in-house marketing director (when working with an agency):

1. Treat the agency like a partner. Be available. Share the wins and the losses. Exchange information and best practices. Work united toward a common goal.
2. Let people do their job. It has been said many times – surround yourself with smart people and let them do their jobs. This is very true when working with an agency. You, as the in-house marketing director, know your brand better than anyone. But the agency will have deep knowledge in how to market your brand to the right people, at the right time, and in the right place. Take advantage of this expertise.
3. Be clear, concise and direct. Communication is key to a great in-house/agency working relationship. Having clear goals and being able give good feedback will make the process of creating great work run smoother.

3 traits of a successful agency (when working with an in-house client):

1. Be transparent. Give real world examples with data and KPI results to show that you know how to do this work successfully. Show and tell your successes that relate to your new client’s business to increase their confidence in your expertise.
2. Flatten your organization when it comes to direct contact. Allow clients to be able to communicate directly with different members of your team if they need an opinion on a specific matter. Shielding most of your agency from the client and running everything through gate-keeping account service people prevents deeper brand knowledge and deeper connections.
3. Prepare to collaborate. Including your client in the creative process will not only make the working relationship work better, the client will have the opportunity to “own” the idea with you. Then, you’ll have no better champion for your idea than your client as it moves up the C-Suite approval chain.

Growing your partnership and working together – in-house and agency – requires determination. First, be determined to recognize the value of the people that you are working with. And then, be steadfast in your determination to succeed together.