Spring has sprung and Q1 2017 branding and marketing is about to come to end, friends! We love the feel of the sun on our shoulders, all the blooming going on around us, and the hopeful smile that the season puts on our faces! We are happy and excited about, well, everything!

Here is what we have to share:

We’re Having a Contest!

As you know, we are celebrating our sixth year in business with our own version of “Pick Six.” Well this month, in celebration of spring and our giving spirit, we are taking the Pick Six to you, our clients and friends! Be among the first six to reply “Please Rock My World” and you will receive six free social media posts for your business on one social media platform of your choice!

• Six Winners
• Six Free Rockin’ Social Media Posts
• Six Expert Rockers posting
• Six Days in April
• Winners will be contacted on April 6th!

Front Porch Marketing Q1 2017 Branding & Marketing Review

April is the absolute perfect time to review your Q1 branding and marketing efforts. Are you meeting your goals? If not, it’s time to quickly re-collaborate for Q2. Here is a refresher on metrics vs. analytics. Call us if you need to take an objective look at your results.

SEO and PPC Benefits

When it comes to boosting traffic to your website, Search Engine Optimization (SEO) and Pay Per Click (PPC) are hugely beneficial. Need further convincing? Call us. We would love to chat about it. We are currently rockin’ it for our new clients OLLI at UNT and Women’s Business Council Southwest and loving every minute of it!

Fresh Branding and Marketing Initiatives

Spring into your next marketing initiative with a fresh brand look and feel. Why not update your marketing material creative and messaging? We are proud to partner with new client Owens Machine and Tool Company to do just that for a recent trade show.

Texas CEOs Rock!

Our Chief Rocker heard a refreshing and uplifting outlook on the Texas economy for 2017 and 2018 recently at the 2017 Vistage Executive Summit by Alex Chausovksy, senior analyst, ITR Economics. Also at the Vistage Summit, Roy Spence, co-founder and chairman, GSD&M, shared key insights and lessons from legendary, purpose-inspired leaders he’s worked with over the years. He presented actionable ideas to inform making decisions that support your Core Purpose. Decisions that build a business—and a life—of success.

As Always …

We are grateful for so many things – a Q1 2017 branding and marketing jam, our rockin’ team, amazing clients, faithful advocates, collaborative partners and truly great friends. Thank you for the many referrals! Keep them coming!

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Every morning, I wake up, brush my teeth, make a pot of coffee, shower, and get ready to start my day. I do it in that order, every single day. It is my routine. Now, think about your daily routine. Do you check your phone first? Wake up your children? Make breakfast? We all have routines, and I think it is what keeps me grounded. As human beings in the twenty-first century, we do everything at a very fast pace. Our brains encode the things we do each day into something referred to as habits. We get tangled into the cycle of habits, and it hinders us from noticing what is going on around us and it puts our imagination on time out. Now you’re probably thinking, “Well, I like my routine.” And trust me, so do I, but I think we get a little too caught up in them.

Recently I watched a TED talk with Tony Fadell where he dove deep into this “routine talk,” which he refers to as a process called “Habituation.” He gives an insightful talk about how we need to fight back the human tendency of transforming our patterns and day-to-day behaviors into habits, and recognizing the “little idiotic details” we encounter every day. He explains how as a designer he is always trying to improve the everyday things he sees, and encourages the audience to do the same.

Tony Fadell gives 3 tips on how to fight habituation:

1. Look Broader: look at all the steps forward and backward and identify problems that need solutions!

2. Look Closer: the smallest details give us the greatest meaning

3. Think Younger: have young minds! We get use to the things we are exposed often. As Tony mentions, we need to be as kids in which they haven’t been around much and question everything.

I think Tony makes an excellent point. We need to look beyond our habits to truly experience the world better. Therefore, I challenge you to open your eyes, pay attention to what is going on around you, and break out of your everyday routine. Try to see the world as it really is, not just through our lens we put on each morning.

You can watch Tony Fadell’s TED talk here.

Do motivational quotes really work?

I, for one, am a firm believer in the power of motivational quotes. While studies about their effectiveness are divided, I can personally attest to the fact that reading my favorite quotes in the morning has truly helped me have a more positive outlook each day. I used to think quotes were “cheesy” and ineffective, but throughout the past year, I have strategically posted motivational words and phrases in my living space to start my day on a positive note; and it’s worked.

My two personal favorite quotes are: “Always believe that something wonderful is about to happen” and “Every day may not be good, but there is something good in every day”. Reading these words every morning reminds me to count my blessings and to look on the positive side every time something “negative” happens. Although I am already a positive person, I believe these practices have made me a better student, friend, and overall person.

So what do you have to lose? Give it a try! Here is my advice about how to utilize positive quotes in your daily life:

1. Spend some time researching. Find words and sayings that really resonate with you. Write them down on sticky notes, or print them out and hang them somewhere prominent.
2. Read them to yourself in the morning and remind yourself of the importance and relevance of each quote.
3. Once you find your favorites, share them with friends or family!

Hopefully, soon you will find yourself living the mantra. Words are powerful!

P.S. If you’ve ever wondered why we on the Porch prominently display our favorite inspirational quotes on our Facebook feed or Instagram every morning, now you know!

We are giving thanks for so much. We on the Porch are feeling very grateful. We have the best clients, amazing business partners, wonderful colleagues and the most rewarding professional work imaginable. AND, we get to do what we love Every. Single. Day. It rocks!

Our Team is grateful for all of you. And more!

Some beautiful words from the Rockin’ Roller: “I am thankful for our freedom. As I am ready to head to my childhood home to spend Thanksgiving with my family – my husband and daughter, my parents and my sister-in-law, niece and nephews – my brother will not be there because he is currently, voluntarily deployed to Kuwait where he is an Army Blackhawk pilot. I am thankful that there are people in this world like him who selflessly serve and risk their life so that we can enjoy freedom in this country. And I am thankful for amazing people like my sister-in-law who give everything to keep life as normal as possible for their three kids while he is away. And I am thankful for all of the veterans – including my dad and grandfather.”

The Rocketeer says, “This Thanksgiving I am so thankful for my education, my family and my health. If I have learned anything from this year, it is that life is way too short and can be taken from us at any moment. I’m so thankful for the people I surround myself with every day.”

The Rock is thankful for, “Family, friends, a flexible job and, most of all, living in a country where we are free to celebrate the things we are thankful for.”

We celebrate our Rock Artist when she says, “I am thankful for my health. I just had my five-year checkup with my oncologist and I am an official five-year breast cancer survivor! Health is definitely something I did not used to take for granted, but I’m grateful every second of every day now. I am also thankful for our daughter – for my husband and me, being parents is the biggest joy in the world. Watching our six year old learn how to read, make friends and teach us (adults) how to see life from a new perspective is just amazing.”

• Family
• Friends
• Community
• Opportunity
• Charity
• Kindness
• Dallas CASA
• Teachers and coaches
• and last, but not least, comedians and laughter!

Our Chief Rocker weighs in: “I am so grateful for our team, family, clients, advocates, U.S.A. and Thanksgiving! This holiday rocks. My children continue to amaze me. Coming off Grandparents Day for my freshman and a blessed day with our lil. A highlight from last week was when our intern didn’t know who Snoop Doggy Dog was. I am forever grateful for always learning and gaining a new perspective. I am humbled to work with such great people in a country that allows me the opportunity to run my own business. I am very grateful that I can do this without sacrificing time with my family.”

The Future Rocket says, “I am thankful for opportunities I have. The opportunity for me to be positive and happy. The opportunity to go to class everyday and learn something new. The opportunity that I have to make healthy choices and be active every day. The opportunity to look at events as a chance to better myself, rather than something that will take up my time. Looking at everyday events as a chance to become a better person rather than looking at things as a chore, because so many people would love the chance to go to class early in the morning or go to the gym, but don’t have the opportunity to do so.”

Our Back Porch Rocker wraps it up by saying: “I am thankful for the insight, clarity and perspective that this year has given me. Sometimes, when things fall away, you are given the gift of rebuilding better and stronger than before.”

Happy Thanksgiving, everyone. From our Porch to yours!

When does anything ever really go exactly as planned? Since the answer is almost never and so many variables are out of your control, it may be easy to think – why bother planning?

Unfortunately, even with diligent, proactive risk management, a crisis can happen at any time (as I’ve said in a previous blog). So, you need to prepare, anticipate and plan ahead – because it’s not a matter of if a crisis will occur, it’s a matter of when.

Although it may seem counter-intuitive, one of the main components of your crisis management plan should be proactive, positive outreach NOW – before the crisis.

Enter PR. Proactive PR.

Even if you’re not looking to grow your company or you feel like PR is “tooting your own horn,” there are many benefits to proactive PR. Positive media and community exposure will help you tenfold down the road. The strongest crisis communication plans also proactively incorporate these PR components:

• Build the Image of Your Key Leaders – It is a major advantage for your company if people regard and respect your leaders as subject matter experts and good people. This is why it’s important for top management to appear occasionally in business media profiles and stories as well as at “good news events” such as philanthropic donations.

• Examine and Strengthen Key Relationships – with local and national media, government officials and the community that you serve. Strong existing relationships will be beneficial in getting the support you need in a crisis and re-building credibility following.

• Review Your Search and Social Media Status – Put the people and the processes in place to continually and proactively monitor your digital exposure – online news outlets, blogs, Facebook, Twitter, Instagram, YouTube, etc. This is the first place you may learn about the crisis at hand, and it allows you to respond quickly to misinformation and accusations. (Of course, having a robust and positive existing presence on all of these channels is a must for so many reasons (and that’s why we do what we do on the Porch).

“Do something today that your future self will thank you for.”

“If you fail to plan, you are planning to fail.” – Benjamin Franklin

We agree, Mr. Franklin!!!

I am always learning from my kids. While I try to guide them and nudge them in the direction I think is best for them, the truth is, being their Mother teaches me so much more than I could ever teach them.

Just this week, my high school age daughter was talking to my sons about the difficulties of middle school. Although there were tough days, she actually bore it pretty well, and came out of it with some very sage advice for her brothers on how best to navigate it. And I couldn’t help but notice that it sounded a great deal like the branding advice we give here on the Porch:

“Know Yourself” – It’s a broad, sweeping statement as it relates to being a kid, and the same is true of business; but it is the best piece of advice one can give in both instances. I sadly witnessed many kids trying too hard to be something they weren’t to gain acceptance from a particular group or person. Middle school sharks can sniff that behavior out, and savvy consumers can do the same thing! Embrace who you are and run with it. It is so much better than trying to be all things to all people.

“Be Consistent” – I almost got whiplash watching the roller coaster friendship ride, I can’t imagine how hard it was to live it. The one thing my daughter struggled with the most were girls who were friends in some circumstances but not in others. Friends need to know they can trust and count on each other, just as your customers need to know they can trust and count on you. Be consistent in your messaging. Be consistent in your interaction. Be consistent in your delivery.

“Be Original” – This advice may go against the survival instinct of any middle schooler, because fitting in is everything at this age; but I watched my daughter make original choices over and over again, and I think it served her very well. She chose electives and activities that truly interested her – not just those that “everyone else was doing.” As a result, she has a wide cross-section of friends, and she is a much more interesting person for having taken that route. Branding demands that your business also be original. You must stand out from your competitors. Make bold, original choices. You will be remembered for them.

“Have Depth” – This last one isn’t my daughter’s advice, it’s mine. My daughter has tremendous depth of character, and I admire it immensely. So do her friends. Your business must have the same layers of meaning and purpose to create a sense of emotion around your brand.

Know Yourself. Be Consistent. Be Original. Have Depth. Important branding choices for your business. Important choices for living your life.

Rock on, friends!

Your brand is one of the most important parts of developing or reinvigorating your company. The process of branding examines the emotions you want your customer to feel about your company and its services.

Branding means different things to different people. When working with Clients, we on the Porch serve it up this way:

Simply put, your brand is your promise to your customer.

One of the steps in our branding elaborative is defining brand affiliation. This is done after the vision, personality and positioning are established, because all these factor into the affiliation.

Brand affiliation is best described as what “club” customers are joining when they choose your company. Humans are compelled to affiliate with people like themselves, people they admire or people they aspire to be like. Brand affiliation is what you want other people to think of your company when they learn they are aligned with you.

Once your affiliation is established, you can position yourself in environments that share your affiliation. Say what?

Depending on your company, that might be more complicated than it seems. Here’s an example from our very own Porch:

We want to work with forward-thinking, passionate business leaders and entrepreneurs. We want everyone to have a knock-your-socks off, head turning, register-ringing marketing strategy!

So how do we do that, and maximize our affiliation?

1. We live, breathe and sing marketing strategy and insight with anyone that will join us on the Porch.
2. We provide marketing implementation.
3. We align ourselves with groups and organizations like Vistage, WBENC, NEW, Community Partners and liked-minded business owners.
4. We conduct workshops like our Chief Rocker’s November 4, “Business in a Box” workshop at the Arlington Inspired Women Luncheon.

Your brand is derived from who you are, who you want to be and who people perceive you to be. Define it and Rock It. Every Day. All Day.

Stinky Pepper Boy.

Not a very nice name to be called in third grade.

On the first day of school my oldest came home and said he was done with peppers. No big deal … until I found out why.  He was being teased about his lunch. Why would kids pick on another kid about his food? Well first and foremost they are kids, but secondly, like all consumers big or small, we fear and sometimes even mock the unknown.

After a couple of days, I proposed the sweet pepper ‘marketing 101 campaign’ to my son, and he was all in! “Mom, once they try them, they will love them!” Game on!

Our Marketing 101 Campaign consisted of Four Proven Marketing Tactics:
1. Awareness
2. Engagement
3. CTA – Call to Action
4. Trial

Awareness: A platter of peppers was brought to the lunch room and a short introduction that included the health benefits, what they tasted like, the different colors/options was given. All the benefits can be found here. The kids had the knowledge (awareness) that peppers promoted healthy skin, hair, vision and immune system.

Engagement: The kids were interested … some had tried the peppers, some never had because they thought the peppers were spicy, but when they heard the name ‘sweet mini peppers’ they were engaged. Everybody likes something sweet.

CTA: This year our school started composting. Four days into the year some had not visited the compost bin, which was a coveted trip AND the CTA! The stem was compost worthy and earned a trip for all that tried.

Trial: The lure of the compost trip gave us what we needed. They. All. Tried. A. Pepper. Trial was the key to winning them over.

Of course, not all the little consumers were converted – there were a handful of pepper holdouts. But many really liked them, resulting in requests for seconds!  To my son’s joy they started chanting … Pep-pers … Pep-pers … Pep-pers. 

Everyone sells, in one way or another. As parents, we sell our children on our belief systems, values, and desired behavior. As business owners, we sell our products and services. Following a few proven marketing tactics can convert even the most discriminating customer.

And what of our Stinky Pepper Boy? After our successful venture, as I was walking out the door, my son ran across room, threw his arms around me and whispered “thank you.” And he has been packing peppers for lunch ever since.

Our oldest son plays baseball in the North Arlington Little League. Last year, his team, the Pirates, had an undefeated season and won the championship game. Of course, we celebrated the win.

Players moved up and on, but we returned for another season. It started out smoothly enough – the games were competitive, but the team was winning. Then we had a tied game. Then we lost.

No big deal, right?

Wrong.

We celebrated the wins, we worked for the wins, we appreciated the wins. However, we neglected to prepare for the possibility of a loss. For two years, the team was coached and played to win. We should have also been coached and prepared to lose.

There is value in the lessons we learn from losing and sports give us a good arena to teach these lessons to our children.

These are valuable lessons that can be applied in parenting, business and life:

• Respect.
  For every winner, there is a loser. You have to respect both. Period. Respect your team, respect the other team. Act accordingly.
• Resiliency.
  It’s ok to be disappointed or upset after a loss. But the quicker you put a loss behind you, the closer you are to the next win. Fast recovery serves anyone at any age well. Vince Lombardi said, “It’s not whether you get knocked down, it’s whether you get up.” Recover and move forward.
• Review.
  If you review the why in your losses and strengthen your weaknesses, new opportunities will arise. In sports no game has ever been lost the same way.
• Humility.
  Losing challenges us and keeps us humble. It teaches us there are others who are better. The emphasis should be motivated to be better.

Preparing for winning and losing is critical. It is far better to lose and learn than to always win and not learn how to lose. If winning and losing were not important, we would not keep score.

If you are a business owner, an employee, a student or a teammate, what do you have to lose?

An account, a promotion, an employee, a score, a game? The answer is yes, all of these and more. But the bigger question is – what are you learning and how are you improving?

So what about the 2016 Pirates? Well, they are heading to the championship game. They earned their spot with three consecutive wins in a double elimination playoff. Regardless of the outcome, valuable lessons will be learned. Go Pirates!

Everybody remembers the “make a wish” tale – you must choose wisely, as you only get three wishes, and the wishes must all be considered wisely. From this tale, we learn that we must be careful what we ask for.

I like to ask questions. Maybe too many, but questions always provide answers..unless you ask the wrong question. Have you ever asked the wrong question? Yes. You. Have. I have too!

Get it right! Ask the right question.

Good question asking is a skill and can be applied to all relationships – spouse, children, employee, employer, friends, customers, etc. The applications are endless. Every question can deepen our understanding of a topic or person. There is no such thing as a stupid question, but there are ways to ask a question that are better than others.

Here are some examples:

• Q: How was your day? A: good, bad, great, awesome, etc. This closed-ended question doesn’t really give you much, so follow up with what made your day _______? Now we are getting somewhere! Tip: Dig deeper with follow-up questions. Follow general questions with specific ones. 
• Q: How are sales? A: Great they have doubled! This general question can elicit an answer that can be misleading – sales doubled from what? Better question: How are your sales compared to this same timeframe last year? Tip: Make sure to ask for context and reference to give the answer meaning.
• Have you ever been asked if you want “anything else?” I hate this question. The answer is, of course I do, I have a long list of else, but you don’t sell them here. Another egregious offender: Did you find everything ok? Tip: Specific questions will garner more insight. Try to avoid yes or no questions unless they are truly satisfying a simple purpose.
• Recently my husband called me and informed me that he grounded the kids. I asked, “What does grounding mean in our house?” We figured out our definition of grounding because of an open-ended question. Tip: Have a purpose for asking and a desire to know the answer. Every question you ask should help you gather either facts or elicit an opinion. Know which kind of information you need and frame your questions accordingly.
• What if someone asked you if it was it sunny on the day you were born? I don’t know if it was sunny when I was born – does it matter? I can’t think of one thing someone would do with this information. Tip: Ask questions only if the information elicited is necessary. If you don’t really need the answer, don’t ask the question. Be respectful of people’s time and attention. Answer this – what will you do with the answer?

We ask questions because that is the way we improve, learn, connect and tell stories. Ask away, friends!

“Successful people ask better questions, and as a result, they get better answers.” ~ Tony Robbins