Category Archives: Insights

In my husband’s family, his mother did something wonderful at Christmas every year – she gave them a budget and took them shopping to choose their own gifts. I love this idea, it’s extremely sweet and reinforces the importance of giving. And although I appreciate the lessons inherent in granting children control over these decisions, I just have never felt like I had the time necessary to carry on the tradition.

However, this year, my youngest son Mason saved $13. And, having heard the stories about his father’s process as a boy, begged me to take him shopping, so he could do the same and purchase his own gifts. And so, with 10 people on his Christmas list and $13 burning a hole in his pocket, we headed to the only store that could accommodate him – Dollar Tree.

img_6567And so off we went. He walked in, list in hand, got his cart, and went to work. And I’m just sitting back, enjoying watching it all unfold, when Mason bumps into a friend’s mom in the toy aisle. He proudly tells her what he is doing and asks her opinion about a gift for my niece. And of course, she is as touched as I am. As she tells me how sweet she thinks my son is, I begin to cry. I’m overwhelmed by his goodness and appreciative of the validation.

Mason thoughtfully chooses his precious and thoughtful Dollar Tree gifts and pays for them, spending all $13 dollars, and borrowing the amount necessary to cover tax from me (and quickly re-paying the loan, I might add). He says, “I spent all my money on other people … but I feel really, really good. It feels good to give.”

And that, my friends, is all I need … my child instilled with the spirit of giving.

And it’s a reminder to me, this holiday season and always, that It indeed is better to give than receive.

Happy Holidays, everyone.


It will take you one minute to read this so why not do it right now?

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Feeling overwhelmed by the busyness of the season or paralyzed by a long “to do” list? Can’t get started on that big project, or haven’t written your 2017 plan? Can’t find the time to read all of the books, articles, emails, and other information you want to know?

Stop what you are doing to take a minute, or five or ten, to set a small goal and get it done, right now!

There is one surefire way to pull yourself out of frustration and procrastination and it’s to quit thinking and start doing – in very small steps. These brief moments of action will force you to make quick and small progress, triggering a sense of accomplishment, reducing the size of that list in your head and training yourself to get things done throughout the day.  Some examples:

  • Do one or two things that each take just a few minutes to accomplish at your desk at the start of each day, then tackle the big stuff. A few important calls, one brief key conversation, send a thank-you note, read a favorite blogger, schedule a future important meeting.
  • Quit talking about all of that holiday shopping you haven’t done yet, pull out your smartphone and order one gift on your list. A few minutes of this daily and your shopping is done!
  • Instead of trying to find a full day to clean out your garage, kitchen, closet, etc. take less than 30 minutes and tackle one drawer or section. You will create a habit of mini projects and the repeated small progress over time will keep you organized.
  • No time to read that book or newspaper? Subscribe to one of many summary services available.
    • Summaries.com. Eight-page executive summaries from the latest business books.
    • Nextdraft.com. Quick, entertaining look at the day’s best news stories from Dave Pell.
    • Farnamstreetblog.com. Sunday’s Brain Food newsletter for increasing your knowledge.
  • Need a rest or mental break? Set 10 minutes on your smartphone clock for a power nap or to sit quietly to recharge. Or download the Headspace App on your smartphone and start taking 10 minutes anywhere/anytime for a guided meditation that will positively change your brain and your day.
  • Take a few moments and make a list of needs and goals as a start to the process of writing your 2017 plan – for yourself, your family or your business. Start small and you will develop good habits for writing down plans which is the first step to successful execution and achieving amazing goals. Even better, take a minute and call us because we have the folks on board that can help you write and rock your plan!

And now that you have taken a minute to read this, set a small goal! Stop what you are doing to order that gift, write a thank-you note, sign-up for a summary service, clean out that one desk drawer, or pick up the phone and make that one important phone call.

So set a small goal and get started. It takes just a minute.


We are giving thanks for so much. We on the Porch are feeling very grateful. We have the best clients, amazing business partners, wonderful colleagues and the most rewarding professional work imaginable. AND, we get to do what we love Every. Single. Day. It rocks!

Our Team is grateful for all of you. And more!Print

Some beautiful words from the Rockin’ Roller: “I am thankful for our freedom. As I am ready to head to my childhood home to spend Thanksgiving with my family – my husband and daughter, my parents and my sister-in-law, niece and nephews – my brother will not be there because he is currently, voluntarily deployed to Kuwait where he is an Army Blackhawk pilot. I am thankful that there are people in this world like him who selflessly serve and risk their life so that we can enjoy freedom in this country. And I am thankful for amazing people like my sister-in-law who give everything to keep life as normal as possible for their three kids while he is away. And I am thankful for all of the veterans – including my dad and grandfather.”

The Rocketeer says, “This Thanksgiving I am so thankful for my education, my family and my health. If I have learned anything from this year, it is that life is way too short and can be taken from us at any moment. I’m so thankful for the people I surround myself with every day.”

The Rock is thankful for, “Family, friends, a flexible job and, most of all, living in a country where we are free to celebrate the things we are thankful for.”

We celebrate our Rock Artist when she says, “I am thankful for my health. I just had my five-year checkup with my oncologist and I am an official five-year breast cancer survivor! Health is definitely something I did not used to take for granted, but I’m grateful every second of every day now. I am also thankful for our daughter – for my husband and me, being parents is the biggest joy in the world. Watching our six year old learn how to read, make friends and teach us (adults) how to see life from a new perspective is just amazing.”

Our Rock It Launcher has a list of thanks:
  • Family
  • Friends
  • Community
  • Opportunity
  • Charity
  • Kindness
  • Dallas CASA
  • Teachers and coaches
  • and last, but not least, comedians and laughter!

Our Chief Rocker weighs in: “I am so grateful for our team, family, clients, advocates, U.S.A. and Thanksgiving! This holiday rocks. My children continue to amaze me. Coming off Grandparents Day for my freshman and a blessed day with our lil. A highlight from last week was when our intern didn’t know who Snoop Doggy Dog was. I am forever grateful for always learning and gaining a new perspective. I am humbled to work with such great people in a country that allows me the opportunity to run my own business. I am very grateful that I can do this without sacrificing time with my family.”

The Future Rocket says, “I am thankful for opportunities I have. The opportunity for me to be positive and happy. The opportunity to go to class everyday and learn something new. The opportunity that I have to make healthy choices and be active every day. The opportunity to look at events as a chance to better myself, rather than something that will take up my time. Looking at everyday events as a chance to become a better person rather than looking at things as a chore, because so many people would love the chance to go to class early in the morning or go to the gym, but don’t have the opportunity to do so.”

Our Back Porch Rocker wraps it up by saying: “I am thankful for the insight, clarity and perspective that this year has given me. Sometimes, when things fall away, you are given the gift of rebuilding better and stronger than before.”

Happy Thanksgiving, everyone. From our Porch to yours!


When does anything ever really go exactly as planned? Since the answer is almost never and so many variables are out of your control, it may be easy to think – why bother planning?

Unfortunately, even with diligent, proactive risk management, a crisis can happen at any time (as I’ve said in a previous blog). So, you need to prepare, anticipate and plan ahead – because it’s not a matter of if a crisis will occur, it’s a matter of when.

plan-vs-realityAlthough it may seem counter-intuitive, one of the main components of your crisis management plan should be proactive, positive outreach NOWbefore the crisis.

Enter PR. Proactive PR.

Even if you’re not looking to grow your company or you feel like PR is “tooting your own horn,” there are many benefits to proactive PR. Positive media and community exposure will help you tenfold down the road. The strongest crisis communication plans also proactively incorporate these PR components:

  • Build the Image of Your Key Leaders – It is a major advantage for your company if people regard and respect your leaders as subject matter experts and good people. This is why it’s important for top management to appear occasionally in business media profiles and stories as well as at “good news events” such as philanthropic donations.
  • Examine and Strengthen Key Relationships – with local and national media, government officials and the community that you serve. Strong existing relationships will be beneficial in getting the support you need in a crisis and re-building credibility following.
  • Review Your Search and Social Media Status – Put the people and the processes in place to continually and proactively monitor your digital exposure – online news outlets, blogs, Facebook, Twitter, Instagram, YouTube, etc. This is the first place you may learn about the crisis at hand, and it allows you to respond quickly to misinformation and accusations. (Of course, having a robust and positive existing presence on all of these channels is a must for so many reasons (and that’s why we do what we do on the Porch).

“Do something today that your future self will thank you for.”

“If you fail to plan, you are planning to fail.” – Benjamin Franklin

We agree, Mr. Franklin!!!

 

 

 

 

 


I am always learning from my kids. While I try to guide them and nudge them in the direction I think is best for them, the truth is, being their Mother teaches me so much more than I could ever teach them.

Just this week, my high school age daughter was talking to my sons about the difficulties of middle school. Although there were tough days, she actually bore it pretty well, and came out of it with some very sage advicimg_0103e for her brothers on how best to navigate it. And I couldn’t help but notice that it sounded a great deal like the branding advice we give here on the Porch:

“Know Yourself” – It’s a broad, sweeping statement as it relates to being a kid, and the same is true of business; but it is the best piece of advice one can give in both instances. I sadly witnessed many kids trying too hard to be something they weren’t to gain acceptance from a particular group or person. Middle school sharks can sniff that behavior out, and savvy consumers can do the same thing! Embrace who you are and run with it. It is so much better than trying to be all things to all people.

“Be Consistent” – I almost got whiplash watching the roller coaster friendship ride, I can’t imagine how hard it was to live it. The one thing my daughter struggled with the most were girls who were friends in some circumstances but not in others. Friends need to know they can trust and count on each other, just as your customers need to know they can trust and count on you. Be consistent in your messaging. Be consistent in your interaction. Be consistent in your delivery.

“Be Original” – This advice may go against the survival instinct of any middle schooler, because fitting in is everything at this age; but I watched my daughter make original choices over and over again, and I think it served her very well. She chose electives and activities that truly interested her – not just those that “everyone else was doing.” As a result, she has a wide cross-section of friends, and she is a much more interesting person for having taken that route. Branding demands that your business also be original. You must stand out from your competitors. Make bold, original choices. You will be remembered for them.

“Have Depth” – This last one isn’t my daughter’s advice, it’s mine. My daughter has tremendous depth of character, and I admire it immensely. So do her friends. Your business must have the same layers of meaning and purpose to create a sense of emotion around your brand.

Know Yourself. Be Consistent. Be Original. Have Depth. Important branding choices for your business. Important choices for living your life.

Rock on, friends!


Your brand is one of the most important parts of developing or reinvigorating your company. The process of branding examines the emotions you want your customer to feel about your company and its services.

Branding means different things to different people. When working with Clients, we on the Porch serve it up this way:

Simply put, your brand is your promise to your customer.

One of the steps in our branding elaborative is defining brand affiliation. This is done after the vision, personality and positioning are established, because all these factor into the affiliation.

Brand affiliation is best described as what “club” customers are joining when they choose your company. Humans are compelled to affiliate with people like themselves, people they admire or people they aspire to be like. Brand affiliation is what you want other people to think of your company when they learn they are aligned with you.

Once your affiliation is established, you can position yourself in environments that share your affiliation. Say what?

Depending on your company, that might be more complicated than it seems. Here’s an example from our very own Porch:

We want to work with forward-thinking, passionate business leaders and entrepreneurs. We want everyone to have a knock-your-socks off, head turning, register-ringing marketing strategy!

So how do we do that, and maximize our affiliation?

  1. We live, breathe and sing marketing strategy and insight with anyone that will join us on the Porch.
  2. We provide marketing implementation.
  3. We align ourselves with groups and organizations like Vistage, WBENC, NEW, Community Partners and liked-minded business owners.
  4. We conduct workshops like our Chief Rocker’s November 4, “Business in a Box” workshop at the Arlington Inspired Women Luncheon.

 

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Your brand is derived from who you are, who you want to be and who people perceive you to be. Define it and Rock It. Every Day. All Day.

 


We here on the Porch are huge proponents of blogging.

guest-blogging-sourceFor companies and entrepreneurs, establishing and growing an online presence is essential in order to gain subscribers, leads and ultimately revenue. An online presence is a dynamic animal, and simply can’t be achieved by merely having a website.

Creating a blog with content that is valuable, informational, interesting, and entertaining is an important piece of the puzzle. It will:

  • increase search engine traffic
  • humanize your brand and show the personal side of your business
  • work hand in hand with your social media marketing plan
  • establish you as an authority in your industry
  • generate leads

Very important things indeed.

I am privileged to work with our own Front Porch Rockers and many of our clients on their blogs. I am part writer, part editor, and part cheerleader! Writing anything, much less a weekly blog, can seem daunting. But it can be accomplished.

Here are a few blogging tips I have learned along the way:

  1. Just Write. Have an idea or a raw nugget of inspiration? Just write. Lists, fragments, rambling thoughts – all valuable. Get the words and ideas out and worry about polishing later.
  2. Write What You Know. You are a rock star! Get your wisdom out there. Your audience wants to hear it.
  3. Show Who You Are. Be yourself. Use vernacular that is your own. Let your audience get to know you. Write about things that are interesting and important to you. Have some fun!
  4. Mix It Up. Some blogs should highlight your company and its services. Some blogs should be informational. And some blogs should just be interesting to your readers. Aim for a good mix.
  5. Ask for Help. Have someone review your writing. Sometimes it only takes a minor tweak by someone with fresh eyes to make it infinitely better.

And above all else, just do it!

I’m here to tell you, it’s fun.


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Stinky Pepper Boy.

Not a very nice name to be called in third grade.

On the first day of school my oldest came home and said he was done with peppers. No big deal … until I found out why.  He was being teased about his lunch. Why would kids pick on another kid about his food? Well first and foremost they are kids, but secondly, like all consumers big or small, we fear and sometimes even mock the unknown.

After a couple of days, I proposed the sweet pepper ‘marketing 101 campaign’ to my son, and he was all in! “Mom, once they try them, they will love them!” Game on!

Our Marketing 101 Campaign consisted of Four Proven Marketing Tactics:
1Awareness
2. Engagement
3. CTA – Call to Action
4. Trial

Awareness: A platter of peppers was brought to the lunch room and a short introduction that included the health benefits, what they tasted like, the different colors/options was given. All the benefits can be found here. The kids had the knowledge (awareness) that peppers promoted healthy skin, hair, vision and immune system.

Engagement: The kids were interested … some had tried the peppers, some never had because they thought the peppers were spicy, but when they heard the name ‘sweet mini peppers’ they were engaged. Everybody likes something sweet.

CTA: This year our school started composting. Four days into the year some had not visited the compost bin, which was a coveted trip AND the CTA! The stem was compost worthy and earned a trip for all that tried.

Trial: The lure of the compost trip gave us what we needed. They. All. Tried. A. Pepper. Trial was the key to winning them over.

Of course, not all the little consumers were converted – there were a handful of pepper holdouts. But many really liked them, resulting in requests for seconds!  To my son’s joy they started chanting … Pep-pers … Pep-pers … Pep-pers. 

Everyone sells, in one way or another. As parents, we sell our children on our belief systems, values, and desired behavior. As business owners, we sell our products and services. Following a few proven marketing tactics can convert even the most discriminating customer.

And what of our Stinky Pepper Boy? After our successful venture, as I was walking out the door, my son ran across room, threw his arms around me and whispered “thank you.” And he has been packing peppers for lunch ever since.


original_make_it_happen-3Over the last week, I sat down to write this blog at my desk, Starbucks, the library and various other locations, opened my computer and a fresh new Word document … only to hit a blank wall. A very blank wall. I could blame my lack of motivation and inspiration on my lack of sleep due to my toddler’s current sleep regression, or the added stresses now that summer is over, or my ever growing to-do list that just seems to keep getting longer, or a number of life’s other distractors. BUT, in all reality, it’s always something, isn’t it?

And I know I’m not the only one. 

With my deadline looming, I realized that my motivation wasn’t going to just come to me… I had to find it. And ironically, my lack of inspiration turned into my inspiration! Here are some of the ways I overcome creative blocks and tackle tasks that sometimes seem impossible to get done:

1. Focus – Set aside time, sit down and FOCUS. Turn your phone off (or if you need to be reached in case of emergency, turn it on vibrate and turn it upside down), turn off your email and step away from social media and the internet black hole! Hold yourself accountable for that one hour – or however long you need to get started – make the necessary progress, and finish the project.

2. Make the Extra Time – It’s not ideal to work outside of your regular work hours, and it’s important to unplug for personal and family time. But sometimes, you just have to invest the extra time to meet your deadline. Whether it’s waking up early, eating lunch at your desk, or sitting back down at your computer in the evening after you’ve had dinner and a chance to unwind. Personally, that’s one of my favorite times because my creative juices really flow with a glass of wine!

3. Change Your EnvironmentWorking at Starbucks provides energy that can be contagious, but at times it can be too loud for me to concentrate. The library is a great place to go to find a nook and hunker down, but it can also be too quiet. Depending on your project, find a place that will fuel your inspiration.

4. Step Away – Even with a deadline looming, it’s important to step away (but NOT during your set aside time mentioned in #1). If you’re like me, sometimes you return to find that your work is even better that you thought! And, other times, you return to find it’s terrible. Either way, you’ll be in a better place.

5. Just Do It! – Procrastination is not a good habit, and I don’t recommend it. But, at times, it’s necessary and even beneficial. There’s something to the saying “Nothing makes a person more productive than waiting until the last minute.” If the last minute is all you have, just make it count!

There! I did it! Motivation found. Now, what’s next on my list?


We’ve all heard the famous saying that originated centuries ago, was spoken by Abraham Lincoln and has been shared many times over the years. Mark Twain added his humor to it with, “Actions speak louder than words but not nearly as often.”

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If he were alive today, I wonder what interesting quotes he would share about our current behavior with constant texting, emailing and connecting through numerous social media channels. Certainly, he would be blogging, tweeting, have millions of followers and be sharing great stories. Maybe after a tragedy, he would say something like this –

“Today we need our actions to speak louder than our likes.”

Social media is full of followers, sharing, tweeting and lots of likes. As huge fans, our rockin’ team on the porch loves all of the likes received and we love likin’ even more! It’s a form of connection and an easy way to acknowledge something shared. It’s our world and yes, we LIKE it! We are certainly fortunate to be more connected than ever before. But will our actions keep up?

My home state of Louisiana is going through a crisis after terrible flooding. Victims have shared their stories and asked for help through social media. Posts are liked, shared and full of comments from caring people expressing thoughts, prayers and sympathy. This is a beautiful part of the social media experience, and when it leads to donations, volunteering and help beyond the emojis and words typed within the pages, it makes a real difference for those who need it desperately.

Actions speak louder than likes.

Friends, we still need the likes.

We need the connection, sharing of information and the ability to show we like, love and care. But sometimes, we also need to take action.

Here’s a challenge for you. Ask your kids to research and find a story online they have not heard before about someone less fortunate. Then find out what they want to do to help and decide how to take action. Wouldn’t it be great to see what they discover, learn where their empathy lies and teach them the importance of taking actions beyond the emojis, texts and online chats?

On the porch, we intend to keep on following, sharing, tweeting and liking, a lot! Then we’ll get off our rockers, grab the kids and make sure our actions speak louder. That’s just how we like it.

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