In April, we discussed using the start, stop, continue approach to cultivating the growth you want from your 2018 marketing plan. Good marketing begins with branding.

“Branding gives you an exceptionally effective way to broadcast who you are to your target market quickly and efficiently.”– Rick Haskins, MultiChannel News.

Therefore, start by determining who you are and who you aspire to be as a company. What is your vision? “A brand’s strength is built upon its determination to promote its own distinctive values and mission,” Jean-Noel Kapferer wrote in (Re)Inventing the Brand (2001).

Who you are should be based in part by what target customers want. What / who do your customers or clients need you to be? Therein lies the power of the branding exercise. With the right guidance and strategic partnerships, in working through the branding exercise you can determine what your brand should be, what makes the brand relevant to your target, and how to best describe its personality.

Branding Exercise Defines Key Brand Pillars

Great brands have three key attributes:

Conviction
Belief by everyone within your company that the brand is important and that the brand stands for a specific and important promise to the consumer.

Consistency
Imprint the brand into the essence of the organization so it comes alive for everyone it touches. Brand consistency equals earnings consistency.

Connection
Your brand must connect (through conviction and consistency) with target consumers to be effective. After all, as Zig Ziglar said, “If people like you they will listen to you, but if they trust you, they’ll do business with you.”

Whether your company is established or new to the market, large or small, retail, direct buy, online or MLM, one of the most important things you can do to achieve growth is to create a strong brand. It is a critical component of any business.

Take the time to define your brand architecture. The exercise is valuable. We’d love to help define your company’s foundation.

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We see it all the time. Businesses who bring us in and ask us to give them a marketing quick fix – a slight website facelift, some basic social media training, a piece of collateral – and think that it’s enough. And friends, I’m here to tell you, it’s not enough.

Although we are happy to collaborate with well-positioned partners on specific marketing initiatives, a marketing quick fix in lieu of a full marketing investment is ill advised. Spending time and dollars on a marketing band-aid is often a waste, when you haven’t done the work to flush out your brand or your audience.

There is no marketing quick fix. Good marketing is thoughtful, mindful, and multi-layered.

Good Marketing Begins With Branding

Everything begins and ends with the brand. Taking the time to identify your brand’s specific positioning and personality is essential. Your business must live and breathe your brand – without it you are dead in the water.

Know How You Fit in Your Market

Identifying your market and where you fit within the landscape is key. Knowing your competitors and their strengths enables you to differentiate yourself in your space.

Get to Know Your Audience

Understanding what motivates your audience is at the heart of any successful marketing program. Identifying your audience allows you to determine how and where to reach them.

Fine Tune Your Messaging

You’ve done all your homework, now you must use that knowledge to develop messaging that befits your brand, positions you well in your market, and resonates with your audience. Put that message front and center.

Track Your Results

A good marketing program should be monitored along the way to ensure you are getting the results you anticipated. If not, make mid-stream adjustments.

There are no quick fixes, friends. Marketing is important, and it’s a process. Do the work, and you will reap the rewards! If you’re not sure where to start, we can help!

On the Porch, we are often asked about the differences between Mission statements and Vision statements. Having clearly defined Mission and Vision statements as part of your strategic plan can help your company perform better than your competitors in the short and long term as the two serve very different, yet important purposes.

Mission Statements vs. Vision Statements

Mission statements define the present purpose of a company by addressing the following three things about your company:

• WHAT your company does
• WHO your company benefits
• HOW your company does it (differentiate yourself from your competitors)

Vision statements define the future purpose for the company by addressing the following two things about the vision for your company’s future:

• WHY your company exists – Identify your purpose.
• WHAT your company wants to achieve over time – Identify your goals.

Successful Mission Statement: The Short Term

One word can be used to describe successful Mission statements – short.

• They should be short and to the point, using only a sentence or two. Clear, succinct mission statements make it easy for employees to understand and articulate your company’s Mission, allowing them to know how they contribute to accomplishing it.
• They should be short term, addressing a shorter timeframe (one to four years). This allows for refining your Mission statement as needed due to economic or product changes.

Perfect Vision Statements: Focus on the Future

Carefully crafted, successful Vision statements are forward looking, and should:

• Be inspirational and aspirational, succinctly addressing the vision for your company’s future.
• Be farsighted, focusing on a longer timeframe (upwards of five to ten years).
• Serve as a challenge to your employees, helping them visualize how their daily tasks help your company’s quest to meet long term goals. This will help develop buy-in and support throughout the organization, even if/as leadership changes.
• Serve as a litmus test for marketing to keep your company’s communications on message.

So, which should come first? Begin with the end in mind. Take a look at your company’s present state (Mission) and ask yourself whether you are working towards your future purpose (Vision). If not, consider creating a Vision statement to set a new course for your company and your people.

As I skim materials for my upcoming Goldman Sachs 10,000 Small Businesses Marketing and Sales class, my mind wanders (Hey, a squirrel! Or is it procrastination, perhaps?). I must blog. Now.

This post builds on my colleague Jacqui Chappell’s last blog on differentiating against competition. She is known as being the writer extraordinaire on the Porch, so I do not want to disappoint as I follow a post from her! So just read this blog for content and nuggets of marketing and sales knowledge. Puhleeeease!!

There is no one size fits all marketing and sales strategy. And this post does not suggest it, either. Period.

However, as I stare at a document asking me to define “current and aspirational competitors and their market share,” I realize Front Porch Marketing has a million and one competitors. I do not watch them daily, nor do I care if they are watching us.

I was asked recently by a client if they should list names of their clients on their website, collateral materials, etc. My answer: Heeeelllll, yes! If you are doing your job well, then no competitor can cold call your client list and take them away from you.

Doing your job well is obviously the first way to weed out your competitors.

Here are five more:

1. Define your brand. Know your pillars.
2. Communicate your brand consistently inside and out. If you look like every other company in your category, you are not doing this, nor is your brand defined.
3. Look outside your industry. Take key learnings from strong or unique brands in other spaces and consider how you can use them to help your brand.
4. Talk to your clients / customers. Ask them why they selected your company or product over others? What didn’t they get from their last partner or other product?
5. Ask yourself if who you consider your main competition is really that. Speaking to two business owners independently recently, they named each other as direct / primary competition. The more we learned about said businesses, the more we found them to be great complements to each other’s concepts and thought of more than a dozen ways they could leverage each other to grow their businesses. (Maybe if they use our ideas, they will let us blog about them specifically in the future.)

Identifying and evaluating your competition is an important exercise, there is no doubt. But it’s a delicate balance. Knowing they are there keeps you on your toes, pushes you to do your best work, and provides occasional inspiration. But ultimately, what will differentiate you from your competitors is your brand, the work that you do, and the way that you do it.

So rock your brand, rock your work and rock your competitors! TTFN!

Earlier this week, I took my tennis-crazy son to the BNP Paribas Open at the Indian Wells Tennis Garden in beautiful Palm Springs, California. Over the years, we’ve attended several professional tournaments of all sizes, but this one … it’s the best.

The desert weather is temperate and ideal. The mountain ranges on all sides provide a heavenly backdrop. The venue is world-class both in quality of infrastructure and use of technology. The food and drink offerings are unparalleled (Nobu has a permanent restaurant on site and the Moet champagne garden offers a place to lounge while sipping bubbly). The world’s best tennis players in both the men’s and women’s games come to play in both doubles and singles, and they are so well cared for that they mix and mingle with fans in an intimate setting.

This tournament has differentiated itself from its peers by being the best.

It’s a fascinating case study, because it wasn’t always so. In 1990, the tournament was in the red and in danger of being sold to a city overseas. Enter Larry Ellison of Oracle, one of the richest men in the world with a love for tennis, who stepped in and bought the tournament. Every year since then, he has improved it – building new stadiums, upgrading the grounds, bringing in permanent vendors, establishing strategic partnerships, offering increased prize money, and giving the fans an enhanced experience. He has turned the tennis world on its ear by being the same, but being different.

Differentiate Yourself

This mindset is an essential one for any business or entrepreneur. In your market, you must differentiate yourself from your competitors by doing what they do, but doing it better. Then you must seize upon this differentiator by positioning your brand as an industry leader, and creating a marketing plan to leverage your efforts.

Take a page from Larry. Do you think other tournaments are happy that he has set the bar so high? They aren’t! They fear they cannot keep up. Take on this mindset and separate yourself from your competitors. Then come see us on the Porch! We can help you stand out by positioning and marketing your brand and making it rock!

Happy 2018, friends! March is underway – which marks our 7th in business! We have a rockin’ team and the most amazing, difference-making clients around. We couldn’t be happier to be where we are today. Bringing you our love and passion for marketing and branding is our mission!

So let’s get to it!

The marketing landscape is a dynamic animal, and in this competitive climate, staying on top of it is imperative. So far, this year we are seeing some definite shifts in the world of social media marketing, so without further ado, here’s the skinny:

7 Things to Know About Social Media Marketing in 2018

1. Free reach on social media is dwindling.

There is no doubt about it, organic free reach is in decline. Algorithms have shifted consumer reach and increased content competition has made break-through infinitely harder. Bottom line? Your social media efforts aren’t reaching as many people as before. Time to pivot. This shift will require you to be more thoughtful, create unique and curated content for each platform, and monitor your audience more than ever before.

2. There will be more focus on influencers.

Did you see our very own Tara Engelland’s blog about influencer marketing? If you missed it, you may not know that this word-of-mouth advertising is taking off. We know that consumers are increasingly making purchasing choices based on recommendations. Users with large followings on social media have the power to influence their online friends and followers, therefore, more and more businesses are forming strategic partnerships with these influencers to lead them in their direction.

3. Marketing is gearing towards millennials.

Most social media users are millennials (technically those born between 1980 and 2000). This generation relies heavily on social media to form and maintain relationships, get news and information, and research brands and products. Right now, this generation is coming of age – leaving home, graduating college, getting jobs, and earning their money and independence. Appealing to this demographic will be key going forward.

4. Mobile ready content is a must-have. 

Here are the numbers: more than 2½ billion people around the world are using smartphones, and 80% of social media users use them to access their platform of choice. So you do the math! The majority of online traffic now comes from mobile devices, so your social media marketing content has to be mobile ready.

5. Algorithms are making decisions. 

We. Are. Being. Watched. Online behavior is constantly being scrutinized and analyzed, and social media platforms are increasingly using algorithms to determine what content is most relevant to the end user. So how do we work alongside this technology? Study the algorithms closely and understand how they work.

6. Consumer data restrictions are getting tighter. 

Legislation such as the CAN-SPAM Act and the European Union’s General Data Protection Regulation (GDPR) leave marketers no choice but to offer transparency in their data collection. Use this opportunity to build trust in your brand: Ask consumers for relevant data with clear language addressing opting in.

7. Video marketing is here to stay.

Social media platforms are heavily focused on a video-first strategy, and it won’t be slowing down anytime soon. So jump on the video bandwagon!

Overwhelmed? Don’t be. This business is our business and we are here to help! Give us a call.

Influencer marketing has become a very popular form of social media marketing. Brands have discovered that an influencer partnership can have a positive impact on their revenue. This form of marketing allows brands to spread their content, connect with consumers, and build relationships more organically and directly.

An influencer is someone who acts as a mutual friend, and connects your brand with your target consumers. In today’s technological world, people are exposed to an abundance of purchasing choices, yet they don’t have the time to research them. Instead, buyers rely on friends, acquaintances, and fellow consumers to inform their purchasing decisions. The rise of social media has made it easier than ever for people to find other people who will help give them the information.

Luckily, social media has also made it easier for brands to seek out and partner with influencers who will get people talking about their company and products.

Partnerships with the right influencers can be extremely positive for your brand. A successful influencer will drive traffic to your site, spread your message across social media platforms, and grow your following. Ultimately, their recommendation sells your product.

When considering influencer marketing:

• Numbers aren’t everything. Don’t rely simply on the number of followers or social media likes an influencer has. Focus on who their followers are and what they are interested in. Those things matter more.
• Brand alignment is a must. Partner with influencers whose audiences align with your brand and the products you sell. Influencers come in all shapes and sizes: celebrities, industry experts, bloggers, YouTubers, journalists, etc.
• Authenticity is key. Collaborate and build relationships with influencers that truly believe in your brand. Buyers can detect partnerships that aren’t a genuine fit, and that may turn them away from your brand.

In 2018, influencer marketing is a powerful tool. If you’d like to develop relationships with social media influencers and aren’t sure where to start, call us. Front Porch Marketing can help!

A great logo makes your business. It serves as your abbreviated calling card, and speaks to your company’s culture, beliefs, and defining qualities without explanation. Add in color, font and unique graphical aspects and your logo becomes your brand.

“Your brand’s logo is the sort of thing that can have a bigger effect on your business than you first think,” says John Rampton of Forbes. “The wrong logo can make your brand come off as unprofessional, assuming anyone notices you at all. A good logo will create instant recognition within the minds of your target audience.”

Your logo should be unique, memorable, timeless, and versatile. It should stand out in the market. And it should represent your business and its message.

So you have an amazing logo!?!? NOW WHAT? Two simple but surprisingly difficult ideas:

Protect and Share.

On repeat. Make it your 2018 chorus.

From pictograms, ideograms, hieroglyphs to today’s world of avatars, emojis and icons, it can get confusing fast. If you are in a sea of sameness, unprotected and using your marks haphazardly, you are dead in the water.

Your logo usage must be easy, clear, and second nature. Take the Olympic rings, for example. No one mistakes them, everyone knows exactly what they represent, and what time it is when you see them. You can even hear the song in your head, can’t you? No questions. Put your logo under that filter. Every time you put it in play.

If you don’t diligently protect your marks, you are wasting effort.

So how do you protect your logo? You have standards, you have guidelines, you have a playbook and you follow it. No. Matter. What.

Remember, strong brands are:

• consistent at every touchpoint
• supported by strong teams
• not forced
• protective of their image

So in 2018, protect that brand. Share it. And do it again and again. As always, we can help!

Every year at this time, I sit down to write a blog that adequately expresses the gratitude I have in my heart. And the truth of the matter is, I struggle to find words weighty enough.

Friends, I am beyond thankful.

I am thankful that …

• my dream of forming a company to do work that I love, every day, has become a reality.
• my team of amazing professionals are not just co-workers; but also parents, warriors and above all else, friends.
• I work for and alongside amazing client partners who value what we do, follow our lead and in turn, inspire us to grow and evolve.
• the structure of my professional life allows me to be present for the important moments in my personal life. And I am proud that my entire team is able to do the same.
• I have a loving husband who values and appreciates me.
• I have strong, healthy, independent, amazing children whose successes bring me more joy than I thought imaginable. Don’t even get me started on this one. I am so grateful.
• my entire family, but most specifically my parents, whose unending support and involvement in my life means everything.

I am thankful, friends. Beyond thankful.

Thank you, all of you, for making my personal and professional life rich and meaningful. My heart is full.

Happy Thanksgiving to you and yours.

It’s exciting when strong business and non-profit leaders recognize they need a marketing partner to help them achieve their goals. We love partnering with these leaders on singular campaigns and initiatives that achieve immediate results.

However, these initiatives in and of themselves are not enough to sustain the brand awareness or momentum necessary to meet the larger goals.

These industry leaders often have a strategic plan in place; however, they shrug off the notion that they also need a marketing plan to complement their strategic plan.

What’s the difference?

A Strategic Plan vs. A Marketing Plan

A strategic business plan focuses on the staff, financials and operations of the overall business or non-profit organization. It is operationally-based, and outlines goals for the year. Therefore, the plan helps develop competitive strategies for the business or non-profit organization.

A marketing plan complements the business plan. It details key messages, marketing goals, industry research, competition, target markets, price points, strategies and key tactics. The tactics may include advertising, content marketing, SEO and referral programs. We also consider networking initiatives, social media, website enhancement, direct mail, email marketing and more.

The plans work in conjunction and complement one another. I could drone on for hours about this. Each is essential to a successful business or non-profit — you need both.

A successful marketing plan will build your business, develop your network, create a buzz and pay out. Hence it conveys:

• who you are
• what you are interested in
• that you have an established brand and product suite they must have and will tell all their connections about

Front Porch Marketing will develop a marketing plan that includes an audit of existing marketing efforts and materials and provides specific, recommended marketing tactics and strategies. Our team is driven to define targeted strategies to targeted customers.

We love to be a part of great teams and learn from great leaders. So holler if we can help you!