It is not Marketing/Sales, it is Marketing and Sales. In one week, two things happened that spurred me into sharing that marketing and sales are in fact two separate functions. That work together.

Marketing and Sales, Thing One

A former client who is a successful business owner shared at a recent weekly team meeting, that his team discussed the need for a marketing strategy and a stronger brand presence. The salesperson on the team was pushing hard for additional marketing resources. And he wanted to lead the charge. They “went back and forth about the where, how and the value of a stronger brand presence.”

The business owner was skeptical because he had grown his business traditionally from word of mouth. (Clearly too much time had passed since we worked together.)

He continued his story to me, “Front Porch Marketing was the first marketing resource I thought of to visit with and have a clearer picture of what needs to be done and in which priority.” For that, we are honored.

Marketing and Sales, Thing Two.

I attended a networking group event. The speaker was a small business consultant who shared ways for business owners to increase revenue and improve profitability, among other things. The presentation was great until we got to the slide that included the line, “Marketing/Sales.”

I thought “It is not Marketing/Sales.” They are not the same thing. They are not to be lumped together. These are two very distinct functions that both contribute to growing a business.

Why You Need Marketing

Marketing is no longer just an option for small businesses and nonprofits who want to grow. I am happy to share one-on-one my experiences over the last two years on this. Occasional marketing effort does not make your business grow. A marketing foundation must be built, strategized and utilized. You need consistency, conviction, and connection for marketing to succeed. These three things are must-haves when you’re marketing your business in the year 2024.

How Sales is Different From Marketing

Sales people and departments are responsible for generating new leads, converting those leads and closing deals. Sales leaders look at the ideal target customer or client and the product or service they are selling, and make a match.

First, there are inside sales: looking at existing customers and how they can grow their business. These sales people are also converting inbound calls and emails to direct business.

Then there are outside sales. This team’s approach focuses on face-to-face interaction with potential customers. They do this by attending targeted conferences and events. Building their network and relationships is the goal.

How Marketing and Sales Teams Can Work Together

At Front Porch Marketing, we sometimes work directly with sales leaders. Again, for that we are honored and grateful. Sales people overall have a defined pipeline, and may rely on the marketing people to feed that pipeline. These sales leaders know they need marketing. They do suggest initiatives to support their agendas. But most share what they are trying to achieve and trust that we will strategize and implement what is right for business growth.

We also work with smart, small business owners and nonprofit leaders, who believe they need to elevate their brand and grow brand awareness to grow their toplines. That’s marketing. Few of these types of companies have an in-house marketing team though. They may have a person or two in marketing, but even this small crew cannot manage or specialize in all the marketing things they might need. And that’s where we typically come in.

I could go on and on about the difference in marketing and sales functions. But alas, I must get up bright and early to French braid an 11-year old’s hair for school. So cheers to all of you marketing people and sales people growing the top and bottom lines, working with those you love, for those you love. All the while, taking care of your loves. Like we do.

What’s your business growth opportunity for next year? Identify it. Now is the time. Q4 is upon us. Before we know it, it will be January 2025. So take the time now to really contemplate where you want to take your business next. Once you have that nailed down, you’ll have a clear place to steer yourself in Q1.

Your Growth Opportunity Is Not Swayed by Circumstances

Your business growth opportunity for next should be based on YOUR business. Not so much on outside forces happening in the world. Despite the economy. Or the uncertainty due to the election. Strong brands will survive and thrive in 2025. What makes you a strong brand?

Uncover Opportunities With Probing Questions

Ask yourself some of these questions when you review your business in Q4. These questions will help you determine your success for 2025 based on your successes in 2024.

1. Review your 2024 key clients or customers’ successes. Where have you seen the most business growth this past year?

Make a list. This will give you insight into where your business growth opportunity might be for next year. Looks for patterns and trends in your business’ success. You might just be getting started in some area of your business that will continue to pay off.

2. Is your team convicted that the brand is important?

Review your brand’s foundation. Is your brand strong? Does your leadership team articulate your brand clearly at every internal touchpoint? Your audience needs to be able to recognize you and count on you. They want to see you as the voice of authority, every time they turn to you for answers.

3. Are you communicating consistently?

Consistent communication is key to having a strong brand, and a strong presence in the marketplace. If you are not communicating clearly and consistently about your brand, you are diluting your brand and the competency of your organization.

4. Does your target care about what your brand stands for?

The stronger the emotional connection to your brand, the more likely the target will be predisposed to your organization. What were your successes with your audience this past year? Plan to do more of whatever that was.

Other questions to ask yourself about your business, looking for your business growth opportunities in 2025:

• Are you leveraging your senior team’s strengths?
• What are your strategies? Define these and then everything else should fall under that.
• What are your holes in marketing resources? What do you need help with?

Pro-Tips For Growth

Identifying your business growth opportunities is just your first step to a successful 2024. Reviewing 2024, there are areas where we see success for small to midsize businesses and nonprofits in 2025. Make sure you have this Pro-Tip list covered in Q4 this year, and follow the path to uncover your own insights and build your business in 2025. If you need help along the way, Front Porch has your back.

• Identify your growth opportunity.
• Make sure you have the team needed to realize your goals for your clients.
• Have a plan. Be focused. A marketing plan is important to maximize resources and reduce unneeded spend.
• Sharpen messaging. Review your message map. Make edits where necessary.
• Be strategic. Define strategies and then tactics that will help you accomplish the strategies.
• Remember, tactically, less is more.

In the dynamic world of business-to-business interactions, forging strong B2B partnerships is essential for long-term success and growth. These strategic alliances not only expand market reach but also foster innovation and mutual support. However, building strong B2B partnerships requires careful planning, effective communication, and a commitment to shared goals. Here are some key strategies that businesses can implement to cultivate meaningful and enduring partnerships in the B2B landscape.

Establish Clear Objectives and Alignment in B2B Partnerships

At the core of any successful partnership lies a shared understanding of objectives and alignment of goals. Before embarking on a collaboration, take the time to define what success looks like for both parties. Clarify mutual expectations, identify common challenges, and outline how each partner can contribute to achieving shared objectives. For example, a technology company seeking to enhance its cybersecurity offerings may form a strategic alliance with a cybersecurity firm to jointly develop integrated solutions that address both data analysis and security concerns.

Foster Open and Transparent Communication

Effective communication is the cornerstone of any successful relationship, and B2B partnerships are no exception. Cultivate an environment of open dialogue and transparency, where both parties feel comfortable expressing their needs, concerns, and ideas. Regular check-ins, status updates, and feedback sessions help ensure that everyone remains on the same page throughout the partnership journey. For instance, a manufacturing company building strong relationships with suppliers ensures a steady supply of raw materials or components, fostering reliability and efficiency in the production process.

Prioritize Mutual Benefit and Value Creation for B2B Partnerships

Successful B2B partnerships are ones where both parties derive tangible value from the collaboration. Focus on identifying areas of mutual benefit and value creation, where each partner can leverage their strengths to achieve shared goals. Whether it’s access to new markets, innovative technologies, or complementary expertise, seek opportunities to create win-win scenarios that drive mutual growth and success. For example, a software company may partner with a network of resellers to distribute its products to different geographic regions or industries, expanding its market reach while providing the resellers with a lucrative revenue stream.

Invest in Relationship-Building and Trust

Building strong partnerships takes time and effort, and investing in relationship-building is essential for long-term success. Take the time to get to know your partner’s business, culture, and values, and foster personal connections with key stakeholders. Building trust is paramount, so be reliable, transparent, and honest in your interactions. Demonstrate a commitment to the partnership by following through on promises, addressing concerns promptly, and actively seeking ways to add value to your partner’s business. For instance, marketing and co-marketing partnerships allow businesses to collaborate on initiatives that amplify both parties’ reach and visibility, such as co-creating content or launching co-branded campaigns.

Embrace Collaboration and Adaptability in Your B2B Partnerships

Flexibility and adaptability are essential qualities for successful B2B partnerships. Embrace a spirit of collaboration and be open to exploring new ideas, strategies, and opportunities together. Remain agile in responding to changing market dynamics, evolving customer needs, and emerging industry trends. By fostering a culture of innovation and continuous improvement, you position your partnership for long-term relevance and resilience in the face of uncertainty. For example, companies often form partnerships to enhance their product offerings or expand into new markets, leveraging each other’s expertise to develop innovative solutions that address evolving customer demands.

Leverage Expertise Through Strategic Partnerships

Leveraging expertise through strategic partnerships can provide B2B companies with specialized skills and knowledge to enhance their offerings and market presence. Collaborating with a marketing firm, for example, can offer significant benefits for businesses looking to elevate their brand visibility, generate leads, and drive revenue growth. A B2B partnership with a marketing firm can provide access to a range of marketing services, including strategic planning, digital marketing, content creation, and campaign management. By tapping into the expertise of marketing professionals, B2B companies can develop tailored marketing strategies and tactics that resonate with their target audience and align with their business objectives.

For instance, a professional services company seeking to expand its market reach may partner with a marketing firm specializing in B2B lead generation and digital marketing. Through this partnership, the services company gains access to a team of marketing experts who can develop targeted campaigns, optimize online presence including SEO, and leverage data analytics to identify and nurture leads effectively. By outsourcing marketing efforts to a trusted partner, the services company can focus on core business operations while benefiting from the marketing firm’s industry knowledge, resources, and experience.

Cultivating Strong B2B Partnerships is a Win-Win

In the interconnected world of B2B commerce, building strong B2B partnerships is not just advantageous — it’s imperative for sustainable growth and competitiveness. By following these strategies and incorporating examples of specific partnership types, including collaborations with marketing firms, businesses can cultivate meaningful and enduring partnerships that drive mutual success. As you navigate the intricacies of B2B relationships, remember that the strength of your partnerships lies in your ability to collaborate, communicate, and innovate together.

This is anniversary number 13 and it is sweet and humbling. And I am forever grateful for our team, clients and advocates.

13 is a lucky number.

It represents fearlessness. And, although at times fearlessness is hard amidst all that is going on with our business, clients, family, and in the world, for our business and me it is a guidepost.

Today I’m sharing 13 branding and marketing truths that still ring true, to celebrate our 13^th year of doing what we love.

1. Branding – Start-ups and small to midsize businesses who have defined and live their brand architecture achieve their business goals.
2. Conviction – Successful businesses and business leaders articulate their brand. They know it stands for a specific and meaningful promise. These business leaders champion it internally as well.
3. Consistency – Our clients deliver on their brand at every point of contact, internally and externally. They understand if they don’t it will dilute the competency of the organization.
4. Connection – The relevancy and persuasiveness of a brand must be realized by the business’ target. Emotional connections make target audiences more predisposed to your company and its products or services.
5. Knowing you are not your customer.
6. Yet, knowing who your key client or customer targets are key.
7. Defining and monitoring the competitive landscape.
8. Creating and integrating key messages into all communications.
9. Being grateful for your relationships. Give back to those who support you. Encouraging them and providing help to them professionally or their businesses along the way.
10. Networking – This doesn’t have to be large groups, weekly or monthly meetings. But those help. Always be open to meeting new people and trying to help or connect with them.
11. Email marketing is the bomb. Don’t underestimate its power.
12. Having and trusting strong account managers, creative directors and content specialists. They make magic happen.
13. Work with people who you love, for those you love, creating and executing work you love, whilst taking care of your loves.

It’s our time on the Porch for reflecting on 2023

Ah, reflecting on 2023. It always amazes me this team finds commonality in their reflections each year despite not seeing each other’s until this blog is published. This year is no exception.

2022 was all about rocking steady in the calm of a year which allowed us to catch our breath a bit following several years of big events, big changes and big milestones both individually and in the world.

Boy, are we grateful for that quiet(ish) 2022. 2023 was a year full of learning to embrace change, accept challenges, give ourselves (and others) grace, honor the lessons we learn in difficulty and to find light in the darkness. Reflecting on 2023 brought some tears, some smiles and big hugs all around.

Julie Porter – Chief Rocker

Reminiscing on a year of learning, leadership and service, I am reminded of the old saying, “you don’t know what you don’t know.”

On the Porch, we operated with the same great gang of seasoned professionals and added six interns throughout the year. Interns always make us better.

My daughter and I continue to find joy in volunteering together at Dallas Animal Services (DAS). I was honored to continue my Volunteer Chair gig for the 30^th Annual JWA Christmas Bazaar, board work with Faith Family Education Foundation, and host committee duties for the Grant Halliburton Foundation. There is no better challenge to accept than being able to serve others.

Proud of my boy who finished his undergrad degree in December and started his master’s program this month. He had quite a year and met it head on.

Reflecting on 2023 and looking forward for this year, I will continue to lean into difficulty. I’ll take calculated risks, focus on my own well-being and understand that growth can’t happen without resistance. All the while, celebrating working with this rockin’ team and our amazing clients.

Lillian Cloud – Intern

In 2023, I’ve experienced significant change. I completed my undergraduate education, relocated to a different city, started graduate school, and began a new job. This year has instilled in me the importance of embracing change and finding solace in the unknown. I’ve learned not to compare my post-graduation journey with that of others.

My internship has reinforced the need to trust myself and my decisions. The team I have the privilege to work with has been exceptionally supportive, and I relish the opportunity to learn from each of them. I often wonder, “Why should I be trusted with this responsibility?” or “how could my work be good enough?” This experience has shown me I’ve earned these chances to believe in myself, and has taught me to take pride in my work.

Christine Finnegan – Media Rocker

This past year, I aspired to live a more purposeful life by discovering my passions and values and using them to create a fulfilling and meaningful existence. I did this by implementing the following:

1. Continual Learning: Embracing a Lifetime of Growth. …
2. Mindfulness: Living in the Present. …
3. Relationships: Building Meaningful Connections.

After reflecting on 2023, and as we are at the dawn of a new year I will continue to live in the moment, marvel at the world around me, and nurture the relationships that define who I am.

Alison Moreno – Rock Collector

2023 was filled with its ups and downs. My husband unexpectedly lost his job in August, and even though I was still working, I wasn’t working enough to provide much for our family. That pushed me out of my comfort zone and made me realize there is much more I can do while still being the best wife and mother I can be.

There were many rough days, but we were able to recognize the good things we had and to stay positive until he ultimately found an amazing job. The downs in 2023 sparked my ambition and brought to life many hopes and plans. Moving into 2024 I’m excited to set my goals in motion and to see what the new year has in store for me professionally, and for my family.

Natalie Rosga – Rock Enthusiast

2023 has been a year of change. My littles are officially kindergarteners. While it is exciting to watch them grow and learn, my momma heart is a little sad as they start to gain more independence. It has also meant more “me” time during the week for work or the personal things that bring me joy. <Insert happy dance.>

It’s also been a year of becoming more faithful including finding a new church home that has welcomed my family with open arms. In 2024, I am excited to continue making the conscious effort to be joyful and find the positive in each and every situation.

Lea Ann Allen – Swiss Army Rock

2023 snuck in softly and then caused a loud ruckus! My youngest kid is finishing high school and furiously applying for colleges while playing in umpteen golf tournaments that I spent much of the year driving him to. I’m grateful he passed the test and now has his license! The brutal summer that cooked my tomato plants is making me rethink gardening. A couple rounds of COVID at my house brought everything to a grinding halt. And the birth of our first grandbaby made me feel very mortal. I felt I could never catch my breath so if I am being honest, reflecting on 2023, I am grateful that it is over. Whew! But, through it all, my sweet supportive friends and teammates at Front Porch helped me persevere.

Vicky Gouge – Design Rockczar

This year was a series of highs and lows. I turned 50 in August, had a 4^th grader with a recent ADHD diagnosis (not surprised) and dyslexia (very surprised) and was finding a new norm post-divorce. I thought everything was moving in the usual ups and downs of life; until it wasn’t. I suffered a heart attack in early October. Suddenly I wasn’t invincible. Coming to terms with having a heart attack at age 50 has been heartbreaking, enlightening, eye-opening, depressing … all the above and much more. I’m still coming to terms with it. But the people I choose to surround myself with keep me focused, engaged and happy.

I appreciate the engagement, the knowledge I gain and continue to pursue, and the support of this team. Julie has been a quiet, supportive and thoughtful ear and a steadfast leader of our team. There’s a reason we accept people to come into our lives at certain times, and I’m thankful for my “givers gain” Front Porch family. I, Charlie and family are doing well thanks to the continued love and outreach of our friends and family. Here’s to a fabulous 2024 and much success to all. With many, we can succeed.

Reflecting on 2023 to build a better 2024

From all of us on the Porch, may 2024 be filled with health, happiness, love and learning for you and yours. Cherish working with people who make you better. Celebrate wins along the way. Find the light, be there for others and rock challenges with grit and grace. Happy New Year!

Where Do Marketing Agencies Fit into Your Business?

In today’s competitive business landscape, marketing plays a pivotal role in driving growth and success, and marketing agencies are at the forefront of this work. Good marketing can identify new customers, engage and grow a loyal audience, or launch new products and services. And while some business owners may contemplate handling their marketing efforts in-house, seeking the expertise of an agency can make a significant difference in achieving sustainable results.

Marketing agencies bring a wealth of knowledge, experience, and strategic insights that can add substantial value to a client’s business. There are many different ways that agencies can contribute to a client’s success and why opting for professional assistance is essential.

What You Get When You Choose A Marketing Agency Over Doing it Yourself

When you work with a marketing agency instead of trying to do everything yourself, you’ll enjoy many advantages like specialized expertise, a strategic approach, resource optimization, access to cutting-edge tools, and time efficiency.

1. Specialized Expertise

Marketing agencies equip their teams of skilled professionals with specialized knowledge and skills in various marketing disciplines. From SEO and content marketing to social media and paid advertising, agencies can bring a diverse skill set that can be tailored to meet the unique needs of each client.

These marketers focus on their disciplines day in and day out, and adding their knowledge base to building your business pays off. Their expertise ensures that marketing efforts are executed effectively, delivering measurable results that align with business goals. More bang for your buck.

2. Strategic Approach

Agencies work closely with clients to develop data-driven strategies that align with their overall business objectives. By conducting thorough market research and competitor analysis, agencies identify opportunities and then craft well-thought-out campaigns to stay ahead of the competition.

A strategic approach not only maximizes marketing ROI but also enables businesses to make informed decisions for future growth. These agencies objective perspectives on growing clients’ businesses means they can make solid, research-backed decisions to build business. And then they can implement these decisions in a streamlined manner.

3. Resource Optimization

Managing marketing efforts in-house can strain resources, especially for small to medium-sized businesses. Marketing agencies offer cost-effective solutions that allow clients to focus on core business activities while leaving marketing tasks in expert hands. This resource optimization ensures that businesses get the most out of their marketing budget and manpower.

Our small to medium-sized clients benefit from Front Porch Marketing’s ability to supplement their own efforts. We work hand-in-hand with them to build their business as if it were our own, while lending expertise that clients don’t typically have in-house like website design, social media content marketing, email marketing and large design-focused projects like brochures. This leaves small business owners to focus on what they do best.

4. Access to Cutting-Edge Tools

Marketing agencies invest in state-of-the-art marketing tools and technologies to gain a competitive edge. By leveraging these tools, agencies can track and analyze data effectively, allowing for data-driven decision-making and continuous optimization of marketing campaigns. Such insights are crucial in maintaining a strong market presence and adapting to changing consumer behaviors.

It wouldn’t be cost-effective for small businesses to invest in these tools, so marketing agencies can again supplement the efforts of a business with this access to tools and the expertise to optimize their use for the benefit of a client’s business.

5. Time Efficiency

Implementing a successful marketing strategy requires time, effort, and consistent monitoring. By delegating marketing responsibilities to an agency, clients can focus on core competencies and strategic business growth. This time efficiency enables businesses to operate seamlessly while their marketing needs are efficiently addressed by industry experts.

Taking all these tasks off a small business owner’s plate gives them time to see the big picture. Then they can focus on growing their business. And they won’t get buried in the weeds of all the marketing tasks necessary to get there.

6. Reassess What Your Time is Worth, and Let a Marketing Agency Help Make Your Business Better

In conclusion, marketing agencies bring invaluable expertise and depth of knowledge. This can significantly elevate a client’s business to new heights. From specialized skill sets and strategic insights to resource optimization and access to cutting-edge tools, agencies offer an all-encompassing solution to marketing challenges.

While some clients may consider DIY marketing, it’s crucial to recognize the value that marketing agencies bring to the table. By partnering with a reputable agency, businesses can enjoy efficient and effective marketing efforts that lead to long-term success. Remember, marketing is an investment in the future, and entrusting marketing professionals can lead to remarkable returns.

How Can Lead Generation Benefit Your Business?

Good question! You’ve heard about “Lead Generation” but aren’t sure what that is, how to do it, or if it can help you build your business, right? As a marketing firm that works on lead generation strategies and programs all the time, we’re here to answer your questions. So ask yourself these questions next:

1. Interested in investing in the expertise of what a strategic, seasoned marketing partner can provide for your overall brand? Good. Read further.
2. Ready to invest the resources, time, money, etc. to get there? Better.
3. Know that the fundamentals of a brand architecture, brand strategy, message map, creative brief are key? Your competition and target customer are defined? Best.

Over the past two weeks, we have had new prospects reach out to us regarding lead generation. So, let’s rap about that specifically.

Let’s Get Started

What is it? Lead generation is the process of attracting and engaging your target audience. And then, converting them to customers. Engage your prospects. Build relationships. Turn leads into loyal customers. And loyal customers translate into sales.

Lead Generation Winning Strategies

There are lots. There is no silver bullet, one size fits all. Once all documents are reviewed and goals and target are considered, we recommend the right strategy for each business we work with at Front Porch Marketing.

Let’s name a few:

• Content Marketing. This really should be part of any of the processes below. It hits many buckets: social media, website, SEO and inbound marketing. Providing consistent, relevant content of value and establishing cred and authority with your prospects.
• Conversion Rate Optimization (CRO) and on page. This has to do with your website. Think forms, widgets and pop-ups to attract website visitors and produce leads by collecting information like email addresses for follow-up, or addition to a monthly newsletter.
• Customer Relationship Management (CRM). Platforms and tools — i.e. LinkedIn Sales Navigator, PipeDrive, Salesforce, ZoomInfo — can help identify and reach the optimal target audience for your business. Once you reach your audience these tools also help you nurture them. Turn them into loyal customers via email, SMS and other one-on-one relationship building communications.

What’s Your Next Step?

Our clients reap success using these strategies and tools. We can share success stories related to any of the bullets above. And, we are here to help you. Let us implement a repeatable process of lead generation and then scale it with strategies and tactics to grow your topline.

Q&A from a small business owner

Small businesses are the heart of America, but what would it look like to start a small business in the post-pandemic world of today? Life in corporate America has changed drastically since the start COVID-19 pandemic. Turnover rates have skyrocketed and a growing sense of burnout has people looking for flexible, fulfilling enterprises. So, when the 9-5 isn’t cutting it anymore, why not become your own boss?

Turn a passion into a money making machine that pays the bills and gets you out of the office. My personal friend, MJ, did just that. She created Ambrosia and Honey, an online art shop specializing in fantasy novel merchandise. I got the inside scoop on how MJ turned her drawings into a successful, growing company, as well as the hardships and victories she encountered along the way. 

1. What made you want to start your small business?

I started to read again after graduating college. I loved reading as a kid but school took up too much of my time and that passion got put on the back burner. A few months after graduation I got a job as a concept artist and was living with my parents. I had tons of free time after work and was burning through several books every week.

After 6 months working I realized that I really don’t like working for a company. No matter how cool the assignment was, I found that I could never bring as much passion to my job as I did to my personal work. I got into a bit of a bad place where I wasn’t sure what I truly wanted anymore. My goal was always to become a concept artist so why wasn’t I happy?

That was when I discovered the bookish community on TikTok and Instagram. I found so many other people that loved to read as much as I did, as well as other artists who created amazing bookish shops. I thought to myself “well I could do that.” And so I did!

2. How have your priorities changed from when you first started?

I don’t think my priorities have changed as much as my goals have. Originally I started the shop with the goal to share my art and maybe make a few extra bucks on the side to pay for gas, seeing as I drove 45 minutes to and from work every day. I was already creating fanart for myself, I figured other people might like to see it too.

Well as it turns out a lot of people like to see it and the shop is now my full time job! My current goals are more in the realm of expanding the company so I can keep up with the demand and creating even better products. My small business priority has always been quality over quantity. 

3. Knowing what you know now, is there anything you would have done differently when you were first starting out in your small business?

I would have done preorders from the start. I didn’t realize that social media engagement didn’t equal actual sales so I ordered way more product than I actually needed.

4. What has been the hardest thing about starting your own business? 

The hardest thing has probably been the accounting and business side of things. The art comes easy but the legal things you have to take care of are incredibly frustrating and time-consuming.

5. What is unique about your small business?

I think the fact I make art based on books is pretty unique. Most fan artists make work based on tv shows, films, or anime but the bookish community is relatively niche. My work itself is another thing that separates me from other bookish shops. The majority sell apparel, candles, or jewelry while I sell decor.

I combine digital painting with 3D elements to create something that’s never been done before. Of course this isn’t to say those shops are bad — on the contrary! My fellow bookish shop owners have become some of my dearest friends. I just mean to say mine is slightly different from the rest.

6. What do you look into when making a new product for your business? 

I have an entire notebook full of ideas I can’t wait to show everyone! Often times they come to me while I’m driving or when I’m about to fall asleep. That’s the easy part; scheduling is the main problem.

Due to how time-consuming each launch is, I’m only able to do one every few months so I have to be very strategic when they’re placed throughout the year. Seasons, holidays, book release dates, etc. all play in to what I choose to design and when. I definitely get inspired by my fellow bookish shops but my work is different enough from them that I generally just to my own thing.

7. How do you market your business? What is the most useful/successful?

Social media is essential to my small business! I personally use both TikTok and Instagram. Understanding how the algorithm works is the best skill you can learn in terms of marketing. Good lighting, engaging captions, and posting at the right times will take you far. If you don’t know where to start, look at other accounts to get inspiration. 

8. Any advice to someone starting a small business?

My biggest piece of advice is to be approachable! Let your followers get to know you and create a community. Post relatable content with insights into your personal life. Pull back the curtain and show what’s behind the scenes. People want to follow people, not brands.

Are you ready to start your own small business?

Starting a small business is no easy task, but it might be just what you need if you’re feeling bogged down by the corporate machine. They say if you’re good at something you should never do it for free, and if you’ve got passion and determination it can take you where you need to go. We’ve even got more tips for marketing your small business to help you get started.

Hopefully these tips can help you or someone you know who is looking to start their own small business! Huge thanks to my friend MJ. Remember to check out her shop Ambrosia and Honey online, and don’t forget to shop small!

Successful email marketing can be a cost-effective way to market your business. When done right, you’ll be keeping your brand top-of-mind and become a trusted resource for your customers. They’ll look forward to your emails because you’ll be sharing your knowledge and solving their challenges.

Keeping your audience engaged with email marketing, as a part of your overall marketing strategy, is an excellent way to introduce new products, solve an on-going pain-point for customers, give a tutorial, keep your customers up-to-date about the industry, and more.

How Do You Do Successful Email Marketing?

There is a lot to designing an effective and efficient email campaign to be successful. The most important question to ask yourself: Are you leading with the audience in mind? Everything you do should be from THEIR perspective. It’s for them. Help them. Guide them. Solve their problems.

Then ask yourself: Are you overselling? Your brand and your products do not always need to be the hero in email marketing. Afterall, this is an on-going dialogue you’re having with your customers. Establishing a relationship is a longer-term proposition. Don’t oversell. Again, be helpful. Put yourself in their shoes and ask yourself: What do I need? What will make my life easier or better?

Getting Started With Email Marketing: Do This Not That

Your email marketing is a fail if it doesn’t contain these four elements. Set yourself up for success by making sure these four things are included thoughtfully in each email you send:

1. Look professional — Make sure the email platform template is set for your brand fonts and colors. Design is key to successful email marketing as well — design a nice header and footer. Link to your social channels in your footer. Stay consistent from month to month with this template and your customers will start to recognize your email and your brand, and look forward to your next email.
2. Have a call to action — What can readers do to learn more? Use a button in your email that links back to your website where the reader will read more, download something, watch a video, contact you for more information or order a product. For instance, if you are linking to a blog post, tease them in the email, but don’t reveal the real scoop…ask them to “Read More” and click the button to go to your website for the rest of the insight.
3. Date and time — When do users want to engage and not unsubscribe? Many email programs like Mailchimp will tell you when the best time is to send emails to be successful. Statistically, Tuesday mornings are the day most people open their emails.
4. Don’t try too hard to sell — Engage your audience and don’t make the email be all your company. Again, be helpful: share hints, tips, tricks. Give away your knowledge and they’ll see you as the industry leader and come to you to solve their problems (with your products or your service.

Most Importantly: Be consistent.

Successful email marketing campaigns provide content to make readers’ lives better. They are informative, not sales-y. Email marketing campaigns provide value, real value, to customers’ lives consistently. Create a schedule using Google Sheets and plan each month’s topic, date, and assign responsibilities. After a while, it becomes easier and easier to stick to your schedule and create smart, thoughtful, nicely designed emails that make your brand the one that customers turn to again and again.

The definition of remote work (also known as work from home or telecommuting) is a type of flexible working arrangement that allows an employee to work from a remote location outside of a company office.

If you’re a Gen Xer like me, working remotely wasn’t in the realm of possibilities when you entered the workforce. You commuted Monday through Friday to your office. If you were lucky, you might have had a laptop and the ability to work from home one day a week. Video conferencing? What’s that? You sat in a conference room face to face with your colleagues. Jeans at work? Only on Fridays.

The Workforce Has Changed Tremendously

Fast forward to 2022, and the pandemic made many companies realize that employees don’t need to be located in the same building to be productive. And, because of this, more and more remote jobs are emerging worldwide every day. Here at Front Porch Marketing, we’ve always been remote, and it rocks!

For many people, gone are the days of worrying if you are going to be late to a meeting because you were stuck in traffic. Business casual and casual Fridays are a thing of the past. It’s business on the top, sweatpants on the bottom. Want to work in a different location? Just change your virtual background on Zoom. Work lakeside. Work from the beach. The options are endless.

Overcoming the Pitfalls of Remote Work

Working remotely definitely has benefits that can range from eliminating a long commute to more control over your work hours to spending more time with family. On the other hand, it can also have drawbacks. Whether you’re a long-time pro of telecommuting, or new to the game, let’s talk through three of the pitfalls people make working from home and what you can do to avoid them.

1. Not having a dedicated workspace.

While not everyone has an extra room in their home for a dedicated home office, it’s important to find a space that is free of distractions. Setting up camp from your couch or bed is ok from time to time, but is not advisable for the long term because it lessens your productivity and blurs the lines between work and home.

Think of your work space as your home cubicle. Maybe it means rearranging your bedroom to make room for a desk and chair. Or, do you have a breakfast nook or dining room that no one uses? If so, make it your own with a fun lamp and a picture or two, but most importantly, keep it simple and organized and solely focused on work. This home office environment allows you to set firm boundaries between work and home.

2. Household distractions.

Having the ability to do a load of laundry, being home for a repairman, or putting dinner in the crockpot are all benefits of working from home. But, if you’re not careful, you’ll find yourself wasting a good chunk of your day working on household responsibilities instead of your work task at hand.

Utilize your work calendar by scheduling breaks and a dedicated lunch hour. Use short breaks time to take out the trash, fold a load of laundry or prep kids’ lunches for the next day. Your lunch hour is also a great time to run a quick errand, or get your blood flowing and go for a walk around the neighborhood. If you plan out your time, you’ll find at the end of the work day you have accomplished your work responsibilities and freed up some time in the evening by checking off a few nightly chores from your to-do list too.

3. Work-life balance.

If you are accustomed to being in an office, you more than likely are used to a set start and end time. Sometimes you might go in early or stay late, but typically when you leave the parking garage your work day is over. This isn’t the case when you work remotely.

While flexible hours are a benefit of working from home, it’s important to set boundaries. For some that might mean a set start and end time. Log in at 8. Log out at 5. For others, it might mean working chunks of hours to accommodate kids’ schedules. Whatever your work hours are, when you aren’t working log off your computer and turn off email notifications on your phone. Let your colleagues know this time is dedicated for family or personal time. When you have a balance, and time to disconnect, you will find you are happier and more productive while you’re working.

Remote Work is Here to Stay

It may take time to get used to a remote work environment, and find the schedule and tools and resources you need to be successful. Just know that more than likely you are not alone. Reach out to your colleagues and friends and family. They might have some tips and tricks to help too!