We see it all the time. Businesses who bring us in and ask us to give them a marketing quick fix – a slight website facelift, some basic social media training, a piece of collateral – and think that it’s enough. And friends, I’m here to tell you, it’s not enough.

Although we are happy to collaborate with well-positioned partners on specific marketing initiatives, a marketing quick fix in lieu of a full marketing investment is ill advised. Spending time and dollars on a marketing band-aid is often a waste, when you haven’t done the work to flush out your brand or your audience.

There is no marketing quick fix. Good marketing is thoughtful, mindful, and multi-layered.

Good Marketing Begins With Branding

Everything begins and ends with the brand. Taking the time to identify your brand’s specific positioning and personality is essential. Your business must live and breathe your brand – without it you are dead in the water.

Know How You Fit in Your Market

Identifying your market and where you fit within the landscape is key. Knowing your competitors and their strengths enables you to differentiate yourself in your space.

Get to Know Your Audience

Understanding what motivates your audience is at the heart of any successful marketing program. Identifying your audience allows you to determine how and where to reach them.

Fine Tune Your Messaging

You’ve done all your homework, now you must use that knowledge to develop messaging that befits your brand, positions you well in your market, and resonates with your audience. Put that message front and center.

Track Your Results

A good marketing program should be monitored along the way to ensure you are getting the results you anticipated. If not, make mid-stream adjustments.

There are no quick fixes, friends. Marketing is important, and it’s a process. Do the work, and you will reap the rewards! If you’re not sure where to start, we can help!

On the Porch, we are often asked about the differences between Mission statements and Vision statements. Having clearly defined Mission and Vision statements as part of your strategic plan can help your company perform better than your competitors in the short and long term as the two serve very different, yet important purposes.

Mission Statements vs. Vision Statements

Mission statements define the present purpose of a company by addressing the following three things about your company:

• WHAT your company does
• WHO your company benefits
• HOW your company does it (differentiate yourself from your competitors)

Vision statements define the future purpose for the company by addressing the following two things about the vision for your company’s future:

• WHY your company exists – Identify your purpose.
• WHAT your company wants to achieve over time – Identify your goals.

Successful Mission Statement: The Short Term

One word can be used to describe successful Mission statements – short.

• They should be short and to the point, using only a sentence or two. Clear, succinct mission statements make it easy for employees to understand and articulate your company’s Mission, allowing them to know how they contribute to accomplishing it.
• They should be short term, addressing a shorter timeframe (one to four years). This allows for refining your Mission statement as needed due to economic or product changes.

Perfect Vision Statements: Focus on the Future

Carefully crafted, successful Vision statements are forward looking, and should:

• Be inspirational and aspirational, succinctly addressing the vision for your company’s future.
• Be farsighted, focusing on a longer timeframe (upwards of five to ten years).
• Serve as a challenge to your employees, helping them visualize how their daily tasks help your company’s quest to meet long term goals. This will help develop buy-in and support throughout the organization, even if/as leadership changes.
• Serve as a litmus test for marketing to keep your company’s communications on message.

So, which should come first? Begin with the end in mind. Take a look at your company’s present state (Mission) and ask yourself whether you are working towards your future purpose (Vision). If not, consider creating a Vision statement to set a new course for your company and your people.

Spring is a beautiful time of year to sit on the porch and watch flowers bloom and the green grass grow. While April showers bring May flowers (unless you’re in Texas, of course!), as spring turns towards summer, we must evaluate and adjust our strategies to keep our flowers blooming, our grass green and growing. We START watering. We STOP the weeds from spreading. We CONTINUE fertilizing.

This start, stop, continue approach can help you rock your 2018 marketing goals, too. As we near mid-year, there is still time to impact 2018 results. It is a great time to evaluate how your marketing plan is blooming. For your goals to flourish, you may need to STOP less successful strategies. You may need to START new strategies to sprout growth. CONTINUE the strategies that are thriving and helping you grow your “green” (revenue!).

Here are some tips for evaluating your marketing progress and pruning your strategies to meet your goals by the end of the year:

1. Get the lay of the land

Review your 2018 marketing plan. In the hopes of boosting activity (and ultimately revenue), were you going to start a blog or a newsletter, send email campaigns, try paid social media posts, or launch a referral program?

2. Water the roots

Review your internal business development process. How well is your team growing prospective clients to revenue-sprouting clients? How are you distinguishing yourself from the competition?

3. Plant seeds online

Review your website. Is your content up-to-date, optimized for mobile devices and appealing to prospects? This is a good time to add new content based on 2018 experiences to date. Adding success stories or client testimonials can sprout new opportunities and potential relationships.

4. Cultivate relationships

Review vendor agreements. If you are using third party sources to help you with certain aspects of your business (SEO or lead generation, for example) is it proving fruitful? Are the results, activities, reports and general communications meeting your expectations?

5. Grow your green

Review your financials. Are the marketing strategies you are using ultimately sprouting a growth in revenue?

6. Prune when necessary

Review what needs to START, STOP or CONTINUE. Asking the following questions will help you to determine which strategies are working and which strategies need to be pruned:

• What areas for improvement have sprouted and can be addressed proactively throughout the remainder of the year?
• Where have things failed to flourish or failed to deliver the results anticipated?
• What is thriving and performing at or above expectations?

START – Plant new seeds to realize your 2018 marketing goals.
STOP – Pull the weeds and stop unfruitful marketing activities.
CONTINUE – Grow and/or maintain the portions of your marketing plan which are thriving.

Over the past three months, I have been honored to spend a great deal of time with a group of brilliant small business owners. These leaders’ businesses run the gamut from engineering services to inventors, executive recruiters to restaurants, and everything in between. The Goldman Sachs 10,000 Small Businesses program has allowed me to learn about these amazing folks, as well as from them.

During our classes and breaks, my classmates asked me some marketing questions, and I noticed that many of the inquiries were similar. So it seems natural to share these insights in a more public way, in the hopes that they will be helpful to other small business owners and leaders.

What percent of my budget should I allocate to marketing of a new product?

There is no specific formula to calculate this. We typically recommend 5% – 15% plus, depending on the category you are in, competition, customer, client, timing, etc. The world we live in is constantly changing from day to day. The global economy changes. So make sure you have done your due diligency on product, place and price in addition to promotion. It makes a difference.

How much of my time should I spend on marketing?

Dear small business owners, you know your business better than anyone. No one is more passionate or determined to make your business a success than you. There is no cookie-cutter answer to this question. What we do know is that your time is best spent on marketing strategy and not execution. Your time is your inventory. Spend it working on your business not in it. Whether it is an internal or external resource, have someone help you. Your business will thank you.

How quickly should I see results of marketing efforts?

Marketing is a marathon, not a sprint. It is a long term commitment. We tell our clients we are not successful unless we are growing your topline sales but we need time to gain real results. You need to continuously put your business or product in the right places to reach your target market over an extended period of time. Make sure you have defined your ROI reasonably and that you are tracking it on a consistent basis.

Can you guarantee me a four to one ratio topline sales return on my marketing investment? 

The answer is no. If an outside marketing partner, other than a media buying firm, is telling you otherwise, look for another partner.

I hope you found these questions and answers helpful. I could wax lyrical on branding and marketing all day long! If you have questions, don’t hesitate to contact me at julie@itsfrontporch.com or connect with me on LinkedIn. Happy marketing y’all!

Isn’t it hard to believe that Q1 is already in books? Nevertheless, the time has come to analyze topline sales for the first quarter of 2018.

Why is this analysis so important, you ask? Demonstrating the value of your marketing and sales efforts by evaluating ROI is paramount for our client partners. And for our own business as well!

Take a look at these four things If your topline sales weren’t what you anticipated:

1. Were your marketing efforts consistent? Think consistency in creative, messaging and delivery. All are important, together with frequency, which is critical as well.
2. Are you proactively managing and following up on your sales leads? This oversight can be accomplished in a few ways, depending on resources (time, money, people, etc.). Something as elementary as an Excel workbook can be updated daily and analyzed weekly. Some of our clients chose other management tools, such as Hubspot, Pipedrive and Zoho. Maximize technology if it makes your business (and you!) more efficient and more profitable.
3. Are you communicating clearly with your internal audiences, and are they on board? Starting from the inside out is critical to the success of any strategy. Conviction is key. Make sure you have your internal champions. The team must understand the “why” and articulate strategy, initiatives and messages clearly. At every touch point.
4. Are your initiatives relevant and persuasive to your target audiences? Make sure you are connecting with your prospective and current clients and customers. Create an emotional connection. Be relevant. People will be predisposed to your brand and business if they are made to feel something.

Albert Einstein once said, “Insanity is doing the same thing over and over and expecting a different result.”

If your topline sales aren’t where they need to be, then let’s take a look at the possible reasons. We are here to help.

Peace. Out. And most importantly, rock on!

Earlier this week, I took my tennis-crazy son to the BNP Paribas Open at the Indian Wells Tennis Garden in beautiful Palm Springs, California. Over the years, we’ve attended several professional tournaments of all sizes, but this one … it’s the best.

The desert weather is temperate and ideal. The mountain ranges on all sides provide a heavenly backdrop. The venue is world-class both in quality of infrastructure and use of technology. The food and drink offerings are unparalleled (Nobu has a permanent restaurant on site and the Moet champagne garden offers a place to lounge while sipping bubbly). The world’s best tennis players in both the men’s and women’s games come to play in both doubles and singles, and they are so well cared for that they mix and mingle with fans in an intimate setting.

This tournament has differentiated itself from its peers by being the best.

It’s a fascinating case study, because it wasn’t always so. In 1990, the tournament was in the red and in danger of being sold to a city overseas. Enter Larry Ellison of Oracle, one of the richest men in the world with a love for tennis, who stepped in and bought the tournament. Every year since then, he has improved it – building new stadiums, upgrading the grounds, bringing in permanent vendors, establishing strategic partnerships, offering increased prize money, and giving the fans an enhanced experience. He has turned the tennis world on its ear by being the same, but being different.

Differentiate Yourself

This mindset is an essential one for any business or entrepreneur. In your market, you must differentiate yourself from your competitors by doing what they do, but doing it better. Then you must seize upon this differentiator by positioning your brand as an industry leader, and creating a marketing plan to leverage your efforts.

Take a page from Larry. Do you think other tournaments are happy that he has set the bar so high? They aren’t! They fear they cannot keep up. Take on this mindset and separate yourself from your competitors. Then come see us on the Porch! We can help you stand out by positioning and marketing your brand and making it rock!

Happy 2018, friends! March is underway – which marks our 7th in business! We have a rockin’ team and the most amazing, difference-making clients around. We couldn’t be happier to be where we are today. Bringing you our love and passion for marketing and branding is our mission!

So let’s get to it!

The marketing landscape is a dynamic animal, and in this competitive climate, staying on top of it is imperative. So far, this year we are seeing some definite shifts in the world of social media marketing, so without further ado, here’s the skinny:

7 Things to Know About Social Media Marketing in 2018

1. Free reach on social media is dwindling.

There is no doubt about it, organic free reach is in decline. Algorithms have shifted consumer reach and increased content competition has made break-through infinitely harder. Bottom line? Your social media efforts aren’t reaching as many people as before. Time to pivot. This shift will require you to be more thoughtful, create unique and curated content for each platform, and monitor your audience more than ever before.

2. There will be more focus on influencers.

Did you see our very own Tara Engelland’s blog about influencer marketing? If you missed it, you may not know that this word-of-mouth advertising is taking off. We know that consumers are increasingly making purchasing choices based on recommendations. Users with large followings on social media have the power to influence their online friends and followers, therefore, more and more businesses are forming strategic partnerships with these influencers to lead them in their direction.

3. Marketing is gearing towards millennials.

Most social media users are millennials (technically those born between 1980 and 2000). This generation relies heavily on social media to form and maintain relationships, get news and information, and research brands and products. Right now, this generation is coming of age – leaving home, graduating college, getting jobs, and earning their money and independence. Appealing to this demographic will be key going forward.

4. Mobile ready content is a must-have. 

Here are the numbers: more than 2½ billion people around the world are using smartphones, and 80% of social media users use them to access their platform of choice. So you do the math! The majority of online traffic now comes from mobile devices, so your social media marketing content has to be mobile ready.

5. Algorithms are making decisions. 

We. Are. Being. Watched. Online behavior is constantly being scrutinized and analyzed, and social media platforms are increasingly using algorithms to determine what content is most relevant to the end user. So how do we work alongside this technology? Study the algorithms closely and understand how they work.

6. Consumer data restrictions are getting tighter. 

Legislation such as the CAN-SPAM Act and the European Union’s General Data Protection Regulation (GDPR) leave marketers no choice but to offer transparency in their data collection. Use this opportunity to build trust in your brand: Ask consumers for relevant data with clear language addressing opting in.

7. Video marketing is here to stay.

Social media platforms are heavily focused on a video-first strategy, and it won’t be slowing down anytime soon. So jump on the video bandwagon!

Overwhelmed? Don’t be. This business is our business and we are here to help! Give us a call.

A great logo makes your business. It serves as your abbreviated calling card, and speaks to your company’s culture, beliefs, and defining qualities without explanation. Add in color, font and unique graphical aspects and your logo becomes your brand.

“Your brand’s logo is the sort of thing that can have a bigger effect on your business than you first think,” says John Rampton of Forbes. “The wrong logo can make your brand come off as unprofessional, assuming anyone notices you at all. A good logo will create instant recognition within the minds of your target audience.”

Your logo should be unique, memorable, timeless, and versatile. It should stand out in the market. And it should represent your business and its message.

So you have an amazing logo!?!? NOW WHAT? Two simple but surprisingly difficult ideas:

Protect and Share.

On repeat. Make it your 2018 chorus.

From pictograms, ideograms, hieroglyphs to today’s world of avatars, emojis and icons, it can get confusing fast. If you are in a sea of sameness, unprotected and using your marks haphazardly, you are dead in the water.

Your logo usage must be easy, clear, and second nature. Take the Olympic rings, for example. No one mistakes them, everyone knows exactly what they represent, and what time it is when you see them. You can even hear the song in your head, can’t you? No questions. Put your logo under that filter. Every time you put it in play.

If you don’t diligently protect your marks, you are wasting effort.

So how do you protect your logo? You have standards, you have guidelines, you have a playbook and you follow it. No. Matter. What.

Remember, strong brands are:

• consistent at every touchpoint
• supported by strong teams
• not forced
• protective of their image

So in 2018, protect that brand. Share it. And do it again and again. As always, we can help!

All year we’ve been talking Pick Six to celebrate six years of Rockin’ the Front Porch! So, for our sixth and final newsletter of 2017 we have Six Things You Must Do Before 2018 – and each of them should only take you about six minutes. 

Friends, can you spare 36 minutes to finish the year strong?

Pick Six

1. WRITE a quick thank you message to a special client that made a difference for you in 2017. Here’s ours:

Thank you, Faith Family Academy, for trusting us to solidify your brand and your messaging and lead you in spreading the word about your fantastic school! You inspire us daily and we love being your marketing partner.

2. SCHEDULE a breakfast or lunch with someone you consider to be an important counselor or mentor. Pick up the phone and call that person right now!

Patti Johnson, be expecting my call!

3. DOWNLOAD an app that enriches your personal or professional life. We love the concept of beginning the year with meditation as a means for focus.

Headspace is our meditation app of choice. Their tagline, “A few minutes could change your whole day” sums it all up!

4. FOLLOW a new social media site to learn something new. Resolve to use your time wisely in 2018! Here is a marketing expert we love to follow on twitter:

We love Robert Caruso’s twitter @fondalo – he is the real deal!

5. DONATE online to a worthy charity with a quick visit to their website and a final tax-deduction for you in 2017.

Catch Up & Read is a great choice in the Dallas community!

6. CALL a small business. Enlist their help in refreshing that website, learning about SEO, writing a blog, or updating your social media … and we just happen to know a really great choice for this!

Front Porch Marketing can help!

Write. Schedule. Download. Follow. Donate. Call.

Pick six.

Rock your holiday, friends! We’ll be back in January with seven ways to seriously improve your online presence in 2018.

It’s exciting when strong business and non-profit leaders recognize they need a marketing partner to help them achieve their goals. We love partnering with these leaders on singular campaigns and initiatives that achieve immediate results.

However, these initiatives in and of themselves are not enough to sustain the brand awareness or momentum necessary to meet the larger goals.

These industry leaders often have a strategic plan in place; however, they shrug off the notion that they also need a marketing plan to complement their strategic plan.

What’s the difference?

A Strategic Plan vs. A Marketing Plan

A strategic business plan focuses on the staff, financials and operations of the overall business or non-profit organization. It is operationally-based, and outlines goals for the year. Therefore, the plan helps develop competitive strategies for the business or non-profit organization.

A marketing plan complements the business plan. It details key messages, marketing goals, industry research, competition, target markets, price points, strategies and key tactics. The tactics may include advertising, content marketing, SEO and referral programs. We also consider networking initiatives, social media, website enhancement, direct mail, email marketing and more.

The plans work in conjunction and complement one another. I could drone on for hours about this. Each is essential to a successful business or non-profit — you need both.

A successful marketing plan will build your business, develop your network, create a buzz and pay out. Hence it conveys:

• who you are
• what you are interested in
• that you have an established brand and product suite they must have and will tell all their connections about

Front Porch Marketing will develop a marketing plan that includes an audit of existing marketing efforts and materials and provides specific, recommended marketing tactics and strategies. Our team is driven to define targeted strategies to targeted customers.

We love to be a part of great teams and learn from great leaders. So holler if we can help you!