Going Digital is the Future

If there’s anything we learned from the pandemic it’s that going digital is the ultimate way to survive as a business. No one expected an event like this to disrupt the world as fast as it did, but we adapted. Lots of corporations switched to being remote or hybrid; and Zoom became a household name. With the world going digital many of us started to realize the importance of marketing ourselves online and there’s no better place than LinkedIn. Membership has climbed to reach over 780 million since the pandemic hit. So there’s no better time than now to upgrade your LinkedIn!

Personal branding is a topic we’re all familiar with. We all know it’s important, but many of us don’t give it the attention it really deserves. Most of the time were just too busy to give it any real time or thought. We think “I know there’s more I could be doing to improve my LinkedIn.” However, in this day and age its crucial to have your personal brand looking clean and professional. Here are a couple of tips and tricks to improve your LinkedIn profile.

Upgrade Your Profile Picture

Your picture is the first thing people see when they click on your LinkedIn profile. It’s important that you get this right. First make sure the picture is a recent photo of you, then make sure your face takes up about 60% of the frame. No long distance shots, and smile with your eyes!

Choose a Background Photo

Choose a background photo that represents either what you do, or your interest in visually interesting way. If you don’t have your own photos to work with, I recommend using a free hd stock image site called Unsplash. Also try to stick with a photo that fits within 1584 (w) x 396 (h) pixels for the best quality.

Get Creative With Your Headline

Your Headline doesnt just have to be what your business is. Try to add a little bit of flair or creativity to it. For example take a look at EA Talent Recruiter Jason Yuan’s LinkedIn headline, “I don’t usually stalk profiles, but when I do I usually have a career opportunity for you. Want to connect!?”. See how he managed to hook your attention and explain what he does? This is what you should be shooting for.

Expand your Network

Linkedin has amazing networking opportunities and has made it very easy to expand your network. One helpful tip is to link your profile with your email address book. LinkedIn will then suggest people you should connect with. Once you start connecting with people you may even notice that you have connections working at companies that you are currently applying for. I strongly suggest if you are in college that you connect with those who go to your school in your major. You never know when that connection may come in handy.

Take Skill Assessments

These are free tests that LinkedIn has created to help you stand out amongst the crowd. According to Linkedin candidates who have certified skills are 30% more likely to get hired. I recommend to getting certified in the Microsoft Excel assessment. It’s a universal skillset that will always help you standout. Obviously the more certified skills you have the better.

Publish Your Own Content

The best way to get noticed on LinkedIn is to publish engaging, long content. You should start pumping these out to start conversations. Make sure it’s interesting. A good tip is to look at the trending articles on LinkedIn News on the right hand side of your account. Look at the trending topics on the platform and share your thoughts or experiences on the topic. If you can don’t be afraid to sprinkle in a little emojis. It may sound stupid but it actually increases reader engagement. Just don’t over do it. Also try to steer away from politics on LinkedIn. This is a platform for professional networking, it’s not Facebook or Twitter.

A Brighter Future Awaits

Upgrading your LinkedIn doesn’t have to be done all in one day. Try to take it in small chunks. These steps may seem trivial at first, but I promise if you knock these out when you have your lunch break, or when find yourself with extra fee time you won’t regret it. Allow LinkedIn to work for you by taking the first step!

When was the last time you took inventory of your company website?

Are you scratching your head trying to remember when you last took inventory of your company website? Chances are, this might very well be the case. We sometimes overlook the critical role our website plays in our marketing efforts. For marketing to be effective, every touch point needs to be in alignment – including our website. While you’re spring cleaning your brand, don’t forget your website!

Now that you’re thinking about your site, let’s spend a few minutes talking about some of the questions you’ll want to ask yourself to determine if your website passes the test or if it could use a refresh or maybe even a complete redesign. 

Company Website Inventory Questions:

• Does your website reflect your brand? What words have you heard your customer’s use to describe your website? Are they in alignment with how you want them to perceive your brand?
• How does your site stack up to current design trends? Is your design aesthetic simple and minimalistic?
• Is your content current? If not, why? Are you just not taking the time to update your content regularly? Or does your website platform make you rely on someone else to make changes?
• What website platform are you using? Is it using the latest technology and plugins? If not, your visitors may very well not have the best user experience on your site.
• Is your site getting a lot of bot traffic? If so, it may be time to improve your website security.

Steps to Take in an Inventory Process

These are just a handful of the questions you might ask yourself. Others can range from SEO to responsive design to supporting a content marketing strategy. Whatever the reason, if you answered a resounding “Yes” to one or more of these questions, it might be time to dig in your heels and get started. Which leads to the question, what steps are involved to launch a refreshed or new website?

• Audit your current site. Ask yourself. What is working? What isn’t?
• Research your competitors for best-in-class sites
• Develop your creative brief (define your target audience, brand guidelines, what are we communicating, goals, priorities, etc.)
• Establish a timeline
• Wireframe development
• Content development
• Design your site
• Develop and test your site
• Launch your new site

Why Your Site Needs to be Just Right

It may seem overwhelming at first, but when you breakdown the “Why” behind redesigning your site and the steps to implementation, you’ll realize that a new and improved site is right at your fingertips!

Are you assessing your brand right how? Recently I was invited to sit in on a brainstorming meeting about marketing and growth. Here I was able to pick up some powerful marketing tools needed for growth. These tools may be applied both for personal and business growth.

Assessing Your Brand: Assets

In growth, we learn powerful information. So look at and determine your growth, and the path you took to get there. Assess the road your brand has taken – whether it’s a personal or business brand. Revisit where you have been and decide where you’re headed. Assess your brand’s strengths and weaknesses by asking yourself these questions.

• Present your strengths and weakness so that you stand out, sell your brand.
• What is new with you? Determine what you have learned and how it matters.
• Why does your business exist?
• Who are previous clients and why did they hire you?
• Evaluate your goals: where do you see yourself long/short term?

Target Audience Evaluation

Your target audience are the people you want to work with, your customers and potential customers. The internet provides resources to reach your target via platforms such as blogs, newsletters, social media, and alumni groups. Use these resources to be present for your customers, and assess your brand’s voice on these platforms.

• Who are you targeting? Who’s the decision maker that could benefit from your expertise?
• What are the hot topics? What’s trending in your brand’s space?
• Protip: Subscribe to platforms that your target audience subscribes to.
• Listen to your customers. Assess what they are talking about, and their relevance to your brand.
• Protip: Participate on sites that interest you, this is a great networking tool for finding like-minds.
• Become like your target, interact with their “friends” socially to really get to know them.

The Social Media Impact

Social media is more than a picture sharing platform, it is great for networking. Use social media platforms such as LinkedIn to learn about and follow clients to implement current trends.

• Use social media to introduce your brand to your potential customers, potential employers, and to your peers.
• Seek out and become a “friend” to past clients as well as their friends, and network with them, sharing your expertise.
• Your LinkedIn page should mirror the career for which you are aiming. Find websites dedicated to that career and subscribe to them. This will allow you to network and stay on top of any current or future possibilities. Brag about yourself on your profile, be proud and loud.

Plan and Grow Your Brand

Planning is the most important step one can do to get to the next level. So, plan, plan and keep planning. Brainstorm with colleagues and staff about ways to grow your personal brand and/or your business’ brand. Gather, analyze and leverage data, creating a message map of the recurring themes that you see. Really think about: what is your end game – a job, a career, an entrepreneurship? Evaluate and understand what you will need to get there by assessing your brand. Update your skills, explore what’s new and current. Investing in yourself is important to your brand’s growth.

Are you ready to spring clean your brand for 2022?

Spring is in the air! As much as we need to enjoy this time and “smell the roses” it’s time to go through your media channels and update them. Use the idea of spring cleaning on your brand and your company’s media assets to help you stay relevant with what’s going on in terms of design, copy, content, PR and media to be competitive in today’s marketplace. Maybe its time for a marketing audit?

Could your logo use updating?

Let’s first start with your logo. Is it still relevant? Does it convey what your company stands for and the products/services you provide? Maybe it doesn’t necessarily need to change, it just might need an update. Use these questions as more of a checklist, and think about your logo against the backdrop of your company’s competitors’ logos. Sometimes business have had the same logo for decades and it works, but sometimes it does not. What these companies often do is simplify their logo, and clean up the look of it to make it feel more modern.

Is your social media talking to the right people in the right way?

Try a spring cleaning social audit:

It’s time to get your hands dirty and do some data analysis – spring clean your social media. Take a look at the insights/analytics offered on each of your social media platforms to find out better times to post. See what content you have posted in the past that got the most likes and comments, and then do more of that. Long-term, you can record your followers and likes in an excel sheet or Google sheet, to track changes from month to month. Or you can subscribe to a scheduling app like Buffer or Hootsuite to post your social media. Those types of platforms have great analytics to track your engagement over time.

Then do a competitive analysis:

Hello Neighbor! Your social media be doing well and be on track, but it’s important that you see what your competitors are up to as well. Pablo Picasso once said “good artists copy, great artist steal.” Now don’t take this advice literally, but don’t be afraid to adopt similar strategies that other companies in your industry are doing. It’s a great place to start. Work smarter not harder. Start with something that works in your industry, make it your own, and then improve on it.

Brush the cobwebs off your website.

Your website is your company’s home. This is probably the most important place to focus your spring cleaning because this where you want your clients to go – again and again. Since this is your brand’s home, how good is your homepage? Make sure you have quality imagery, an engaging font, and text that flows well when read.

It’s important to consider not only how your website looks, but also how it works. Is it easy to navigate your website? Does your website answer the questions that people would ask about your product or service? You might also consider adding Google Analytics code to your website so that you can study your site visits. Where do visitors come from? What pages do they read? How long are they staying on your site? This information can help you continue to build a better and better website over time.

Conclusion:

It’s important to stay up to date with your brand’s image online and this spring is the perfect time to do it. Get your spring cleaning done sooner than later, and welcome your customers and fans into your remodeled “house” the rest of the year!

How to communicate corporate social responsibility for your brand

Corporate social responsibility (CSR) is a business’ commitment to philanthropic endeavors and environmentally friendly practices. It is essential for businesses in 2022. Why? Sure, today’s successful businesses are “responsible” organizations committed to profits. But in today’s world they are also responsible for other higher callings. Their consumers now demand it.

Gen Z is all in with brands who demonstrate corporate social responsibility. First, younger generations thirst for buying these products. Next, they want to work for these companies. So CSR gives businesses an opportunity to engage with not only their consumers and their employees, but with the communities in which they live and work in a meaningful way.

Yes, deeper client and customer connections will follow.

CSR efforts benefit the economy, society and environment. They demonstrate how the organization uses its resources in broadly beneficial and ethical ways. Showing that your company or brand is a responsible partner, employer and neighbor will be key to business success going forward.

How does a brand communicate CSR activities?

Talk about your company’s corporate social responsibility with a CSR report. A CSR report highlights your organization’s achievements. It builds social responsibility into your brand’s identity. This report makes the organization accountable to its stakeholders. And it shows progress year over year. Then highlight how your company has saved energy or fuel, renewed land, or reduced their carbon footprint. Finally, showcase better employees work environments with safety initiatives. Also implement DE & I programs that promote equity in hiring and promoting employees.

Your CSR report’s content can then be repurposed all year long as social media assets. Highlight individual specific goals your company has met with this effort. Statistics and data can be turned into compelling visuals and narratives that speak to your customers, your client partners, your employees and your community. Communicate your social responsibility efforts in these ways:

• Email Marketing – create an eblast once a month or quarterly to key stakeholders
• Social Media – create content and consistently communicate, once a week or month
• Internal Communication – utilize existing intranet or internal emails to communicate CSR activities

What size business needs to show Corporate Social Responsibility?

A CSR report may be easier for larger businesses to execute. But, small to midsize businesses can do it too. These businesses are exercising the same values albeit in smaller, yet still remarkable ways. And that is worth talking about. CSR activities can separate your business from the competition in a truly meaningful way. So consider incorporating this important effort into your business.

Inquiring minds want to know!

TikTok is in the top six social media networks for 2022. Does that mean that your brand should have a presence? Maybe. Maybe not. To find out if your brand should be on TikTok, take a deep look at the components of your brand: your mission, your audience, your goals, your assets before you just jump right in. Having a plan for any endeavor translates into better success. This includes your brand being on TikTok – no matter how shiny it seems to you this moment.

The social media landscape is continuously evolving.

Social media can be scary to some people and some brands, but exciting for others. And, being aware of new channels and finding the next one for your brand is what a smart marketing leader does. Examine your brand before deciding.

Let us help you answer the TikTok question by asking a few questions.

Brands on TikTok?

1. Who is your target audience?
2. What are your marketing goals?
3. What are your marketing strategies?
4. How much potential does TikTok have for lead generation or driving potential website traffic among your target?
5. Do you have additional resources to support another social media network consistently?
6. Do your internal personnel have the bandwidth or do you have the budget to add incremental dollars to your agency partner’s fees to manage it for you?

There’s not a one-size-fits-all solution to your brand on TikTok.

There are many brands who choose to be on TikTok because it is advantageous for them to do so in some way. But there are also many brands for whom TikTok is not a good marketing channel fit, and their needs are better met by other social media channels more appropriate to their audience, their product, and their goals.

Don’t get shiny object syndrome. Focus on the big picture that fuels the growth of your brand. If TikTok will be a part of that, it will be. You’ll make it happen, but maybe not this year. And that’s ok. It’s a marathon, not a sprint. Plan for your future success first, on this and every possible marketing channel, and you can make the most of the social media channels that are right for you.

Getting marketing and sales on the same page is critical to your brand’s success.

This month, we were honored to attend a client’s 2022 sales kick off meeting in Orlando to see this practice of harmonizing marketing and sales in action. Being with our client in this setting reminded us that cross-functional teams are one of the keys to maximize growth for business success. Smart business leaders and collaborative relationships fuel us, so we wanted to share our top tips for helping marketing and sales work together for greater results.

Sales teams typically focus on talking directly to the customer. The sales process might take a very long time, but the sales team will discover useful information like solving a particular problem, or what pain points a potential customer runs into. These insights can be valuable, especially to the marketing team.

The marketing team approaches the customer in a somewhat different way – focusing on the brand. Increasing awareness of the brand and these brand conversations typically take the form of websites, content marketing, social media and email marketing and advertising.

Often sales and marketing groups seem to have different goals: but in reality their goal is the same – grow the business. They just approach it in different ways. When you harmonize marketing and sales strategies you reap the benefits of shared data on targets and prospects, shared communication, shared processes, and working together to solve challenges that arise.

Four ways to start bringing your sales, marketing and even finance teams together.

1. Discuss with sales what marketing strategies and tools moved the needle in the previous year. Was it messaging, tactics and delivery? Something else? What did potential customers and clients respond to?
2. Planning is key. Make sure that marketing is supporting sales strategies. The marketing team should review annual sales plans and have a meaningful discussion on how they can support the sales efforts.
3. Agree on goals. Not just numbers and target customers, but the terminology. Are you speaking the same language? Using the same metrics and processes?
4. Make sure the finance team is not developing forecasts in a silo. Communicate with them. Just because they can access the CRM does not mean they can create real projections.

Marketing is only as successful as sales; and sales is only as successful as marketing. Harmonize marketing and sales to work together to success. Working together is more important in 2022 than ever before. It is by working together in harmony, that the greater good can be achieved.

Connections are everything. I take a moment each Thanksgiving to relay how grateful I am for those in my life. This year is no different in that regard. I am beyond thankful for my family, friends, colleagues, and clients. This year, I am also incredibly grateful for the connections and opportunities the Porch has created.

This business has always depended on connections. Regular readers of our blog know we preach the importance of authentic connections. Yet, like many others, I treated the multitude of opportunities to connect as a dependable part of daily life. It was something that just occurred naturally. Then, 2020 hit.

Connections became a carefully orchestrated medley of virtual meetings. We interacted online, on the phone, or via email. But, without the constant ability to see smiles. Opportunities for real connection had to be well-crafted and thought out.

Connections to New Opportunities

With new challenges come new opportunities, however. For that, I am also grateful. I have not previously put pen to paper and included being a certified Women’s Business Enterprise (WBE) and Historically Underutilized Business (HUB), through the Women’s Business Enterprise National Council, on my gratitude list.

So it is here to stay now! We have had these certifications for seven years. And I have always held this certification near and dear.

In preparation for Q1 2022 sales, I have been cranking on RFPs for significant business that I could not bid on without these certifications. Opportunities through connections that I made over the past several years through these certifications now have a very tangible benefit for the future of the Porch.

First, I am honored by the business opportunities these certifications have bestowed upon us, and the myriad of connections I’ve made through holding them. And second, I am thrilled to be a part of helping others construct and market their own brands.

This Thanksgiving, all of us on the Porch hope you and yours cherish the opportunities to connect. Connect with your loved ones, your business associates and your friends. We encourage you to look at the connections you’ve made to see what opportunities are out there – both to connect and to grow. We’re grateful to connect to you! Rock on this Thanksgiving!

There are 5 business needs that we see happen about this time every year. Smart business leaders and owners know strategic branding and proactive marketing grows the top line. This is especially important in the 4th quarter of the year, when planning for next year comes into play. That’s why our clients raise their hand and ask Front Porch Marketing for help. They keep up with what their customers want and then they stay ahead of the competition by delivering it. And we joyfully help them. This past month of October, we’ve executed quite a range of marketing projects.

1. Full service marketing help for their 5 business needs.

C-suite executives looked to us to guide marketing strategy and execute pretty much everything on this list, because of empty seats on their team. We operate as “the marketing department” for several of our clients who have small teams and big needs.

2. Targeted, paid digital strategy.

From SEO and SEM to paid search, through display, shopping and gmail ads, our clients know how important search is for customer and client acquisition. We set up quite a big of this type of digital marketing in October.

3. Website refresh.

Q4 is the perfect time to refresh your website and quite a few of our clients are in the middle of a site refresh. Keeping branding fresh and relevant. Making sure that sites are optimized for content. Maximizing and streamlining customer journeys.

4. Paid email marketing.

From platforms like eTarget, MailChimp, HereFish, Zoho and ActiveTarget. List acquisition, cleaning and segmenting. Creating emails is the part you see…but list preparation and optimization is the key to more targeting customer acquisition. Email marketing is not slowing down anytime soon from what we’ve seen in October.

5. 2022 planning for next year’s 5 business needs.

Accessing 2021 marketing activities to date, and with phone and online client and customer surveys, we’re right now developing strategies, messaging, timelines and budgets for 2022. October has been busy getting our clients prepared for growth and smooth sailing the next year. This is absolutely one of our favorite things to do – setting the stage to help our clients’ business grow.

We also love sharing client happiness. This week, when delivering a final logo design, brand guidelines and collateral materials, a client emailed us, “Those goodies are like Christmas, seriously a sense of joy just washed over me.” And that brings us joy too. The season of joy doesn’t come just once a year for us, it’s all year long because we get to work with business owners who love what they do as much as we do.

Starting a business in 2021 is hard. You have to have the right product, shown at the right time, to the right people, and have everything executed properly. Not to mention you have to compete in an ever-growing marketplace. It’s a tough world and you have to have real mental grit to be successful. Startups have a 90% failure rate according to Investopedia.com. One of the main reasons as to why these startups failed was due to poor marketing. We’re going to go over some of the top marketing strategies that will aid your start up, to get you going in the right direction. 

1. Make a Marketing Plan

You can’t have successful marketing strategies for a start up business without a marketing plan. This means coming together with metric-driven marketing goals, creating user personas, coming up with a budget that supports how you will achieve these goals, and researching your competitors, for starters.

2. Post on Social Media

Posting on social media is crucial to gaining exposure for your business. Around 2.4 billion people use social media. It’s important for you to be seen and heard, and for people to know who you are. Not to mention this helps reach a younger generation. Make sure you’re posting engaging quality content consistently.

3. Make an Email List

Email marketing can attract customers if done correctly. One way to build a list is by having a subscribe page on your website. Make sure when you send these emails out that they aren’t too advertising based – answer questions, be helpful. Help potential customers solve their problems. For example, you can post guides, infographics, or videos. 

4. Don’t be Afraid to Try Some New Marketing Strategies

Don’t be afraid to voice your ideas! If you never try something new you won’t grow as a company. You never know who could benefit from an idea you might have. You don’t have to always stay inside what everyone is comfortable with. Innovations come from questioning the status quo.

5. Use More Than One Channel for Promotion

This builds off of tip #2. Once you have your social media set up, it’s important to diversify your brand. Instagram, Facebook, Twitter, LinkedIn, YouTube, and even TikTok can be a channel for you to connect with your audience. These are amazing tools to get your brand out there. They each hit different audiences and you should change your approach depending on the socials you use, and who your audience is. 

6. Know Your Audience

You must find your target audience. Find what age group is going to be interested in your product. What type of topics are they into? Don’t try to be too broad and play to your strengths. Once you’ve identified your target market make sure you cater to them.

7. Create and Maintain a Blog

Blogs are important to driving traffic your brand. They make you a source for information. Did you know that businesses with blogs generate 126% more leads than those who do not have one? Make sure you’re publishing blogs that you know your audience would read. Quality over quantity.

8. Sponsor an Event

Sponsoring events can gain massive exposure for your business. It’s a great way to get the right people looking at your company (investors). All you have to do is pay a fee to the event organizer and then you market your business with marketing materials like signs, stickers, etc. Try and sponsor events that are related to your business. For example, if you sell comic books maybe you can sponsor a comic book convention.

9. Give Away Small Things as a Marketing Strategy

Everybody loves free stuff. What do I mean by free stuff? Stickers, t-shirts, merchandise, or gift cards. These help people have a positive association with your business. It makes your company look very friendly and is great PR.

10. Use Paid Search Advertising

Paid search is a way to purchase focused traffic on popular search engines like Google. They use a system called cost-per-click. Which means you pay when someone types a specific word you have listed in your ad. You only have to pay for when people click on the ad. This can be a great traffic driver to your website.

Marketing Strategies for Start Up Businesses Can Take Many Forms

Don’t fall behind when running your startup business. It’s very competitive out there and if you aren’t doing everything you can to stay ahead of the game you may fall behind your competitors. However, if you follow at least half of these strategies your startup will be headed in the right direction.