It’s our time on the Porch for reflecting on 2023

Ah, reflecting on 2023. It always amazes me this team finds commonality in their reflections each year despite not seeing each other’s until this blog is published. This year is no exception.

2022 was all about rocking steady in the calm of a year which allowed us to catch our breath a bit following several years of big events, big changes and big milestones both individually and in the world.

Boy, are we grateful for that quiet(ish) 2022. 2023 was a year full of learning to embrace change, accept challenges, give ourselves (and others) grace, honor the lessons we learn in difficulty and to find light in the darkness. Reflecting on 2023 brought some tears, some smiles and big hugs all around.

Julie Porter – Chief Rocker

Reminiscing on a year of learning, leadership and service, I am reminded of the old saying, “you don’t know what you don’t know.”

On the Porch, we operated with the same great gang of seasoned professionals and added six interns throughout the year. Interns always make us better.

My daughter and I continue to find joy in volunteering together at Dallas Animal Services (DAS). I was honored to continue my Volunteer Chair gig for the 30^th Annual JWA Christmas Bazaar, board work with Faith Family Education Foundation, and host committee duties for the Grant Halliburton Foundation. There is no better challenge to accept than being able to serve others.

Proud of my boy who finished his undergrad degree in December and started his master’s program this month. He had quite a year and met it head on.

Reflecting on 2023 and looking forward for this year, I will continue to lean into difficulty. I’ll take calculated risks, focus on my own well-being and understand that growth can’t happen without resistance. All the while, celebrating working with this rockin’ team and our amazing clients.

Lillian Cloud – Intern

In 2023, I’ve experienced significant change. I completed my undergraduate education, relocated to a different city, started graduate school, and began a new job. This year has instilled in me the importance of embracing change and finding solace in the unknown. I’ve learned not to compare my post-graduation journey with that of others.

My internship has reinforced the need to trust myself and my decisions. The team I have the privilege to work with has been exceptionally supportive, and I relish the opportunity to learn from each of them. I often wonder, “Why should I be trusted with this responsibility?” or “how could my work be good enough?” This experience has shown me I’ve earned these chances to believe in myself, and has taught me to take pride in my work.

Christine Finnegan – Media Rocker

This past year, I aspired to live a more purposeful life by discovering my passions and values and using them to create a fulfilling and meaningful existence. I did this by implementing the following:

1. Continual Learning: Embracing a Lifetime of Growth. …
2. Mindfulness: Living in the Present. …
3. Relationships: Building Meaningful Connections.

After reflecting on 2023, and as we are at the dawn of a new year I will continue to live in the moment, marvel at the world around me, and nurture the relationships that define who I am.

Alison Moreno – Rock Collector

2023 was filled with its ups and downs. My husband unexpectedly lost his job in August, and even though I was still working, I wasn’t working enough to provide much for our family. That pushed me out of my comfort zone and made me realize there is much more I can do while still being the best wife and mother I can be.

There were many rough days, but we were able to recognize the good things we had and to stay positive until he ultimately found an amazing job. The downs in 2023 sparked my ambition and brought to life many hopes and plans. Moving into 2024 I’m excited to set my goals in motion and to see what the new year has in store for me professionally, and for my family.

Natalie Rosga – Rock Enthusiast

2023 has been a year of change. My littles are officially kindergarteners. While it is exciting to watch them grow and learn, my momma heart is a little sad as they start to gain more independence. It has also meant more “me” time during the week for work or the personal things that bring me joy. <Insert happy dance.>

It’s also been a year of becoming more faithful including finding a new church home that has welcomed my family with open arms. In 2024, I am excited to continue making the conscious effort to be joyful and find the positive in each and every situation.

Lea Ann Allen – Swiss Army Rock

2023 snuck in softly and then caused a loud ruckus! My youngest kid is finishing high school and furiously applying for colleges while playing in umpteen golf tournaments that I spent much of the year driving him to. I’m grateful he passed the test and now has his license! The brutal summer that cooked my tomato plants is making me rethink gardening. A couple rounds of COVID at my house brought everything to a grinding halt. And the birth of our first grandbaby made me feel very mortal. I felt I could never catch my breath so if I am being honest, reflecting on 2023, I am grateful that it is over. Whew! But, through it all, my sweet supportive friends and teammates at Front Porch helped me persevere.

Vicky Gouge – Design Rockczar

This year was a series of highs and lows. I turned 50 in August, had a 4^th grader with a recent ADHD diagnosis (not surprised) and dyslexia (very surprised) and was finding a new norm post-divorce. I thought everything was moving in the usual ups and downs of life; until it wasn’t. I suffered a heart attack in early October. Suddenly I wasn’t invincible. Coming to terms with having a heart attack at age 50 has been heartbreaking, enlightening, eye-opening, depressing … all the above and much more. I’m still coming to terms with it. But the people I choose to surround myself with keep me focused, engaged and happy.

I appreciate the engagement, the knowledge I gain and continue to pursue, and the support of this team. Julie has been a quiet, supportive and thoughtful ear and a steadfast leader of our team. There’s a reason we accept people to come into our lives at certain times, and I’m thankful for my “givers gain” Front Porch family. I, Charlie and family are doing well thanks to the continued love and outreach of our friends and family. Here’s to a fabulous 2024 and much success to all. With many, we can succeed.

Reflecting on 2023 to build a better 2024

From all of us on the Porch, may 2024 be filled with health, happiness, love and learning for you and yours. Cherish working with people who make you better. Celebrate wins along the way. Find the light, be there for others and rock challenges with grit and grace. Happy New Year!

Content Marketing for Small Businesses

You’ve likely heard the term “content marketing” with increasing frequency, though you may or may not understand exactly what it means. We’re here to uncover exactly what it is. Why it has the potential to be a highly valuable part of your small business’s overall marketing strategy. And finally, what practical tips you should keep in mind as you begin to test the content waters. After all, content marketing builds trust with your consumers, and that leads to sales and growth.

What Exactly Is Content Marketing?

Joe Pulizzi, one of the godfathers of this modern marketing practice, offers this formal definition in his book Epic Content Marketing:

“The marketing and business process for creating and distributing valuable and compelling content to attract, acquire, and engage a clearly defined and understood target audience — with the objective of driving profitable customer action.”

~Joe Pulizzi

The main takeaway here should be the term valuable. Doing marketing this way is all about focusing less on communicating information about your business. It is more about the informational needs of your target audience — like solving their problems. It is also concerned with the means by which you share that information using tactics such as blogs, newsletters and social media.

Where traditional market relies on “renting” media — think print or digital ads — content marketing aims to own media, like newsletters and blogs. We have previously detailed the steps you can take to start content marketing next year, to build your business. Front Porch executes monthly newsletters, blogs and other content marketing tactics for several of our clients to help them build their customer base and grow their companies.

What Is The Value of This Type of Marketing?

At its core, Pulizzi conceives of this type of marketing as a “strategy focused on the creation of a valuable experience.” In this way it is the future of marketing. Consumers are becoming increasingly disillusioned with transactional interactions. They are instead opting to build relationships with brands they love. From a business perspective, it means attracting and retaining customers by creating a dialogue with your audience. Open up communication with your target audience in this way. Then you can continually refine your approach and product using first-party data.

Practical Tips

As you create a strategy it’s important to invest in writers and strategists. They can produce high-quality content that will resonate with your target audience. If building out a content team inside your company is not currently within your budget, don’t fret. You’ll need to create brand and content guidelines that can be shared with marketing firms like ours, to ensure consistency.

Front Porch acts as a supplement to many of our clients’ in-house marketing teams. Pro-tip: The majority of your website traffic resulting from content marketing like blogs and newsletters is likely to come from a mobile device. So be sure to make mobile your top channel strategy.

If we can help you set-up and maintain content marketing for you, just holler!

The holiday season is in full swing, and chances are you have already finalized the details for any holiday appreciation gifts you plan to send to your clients, but have you thought about how you are going to celebrate your team this season? If the answer is no, there is no reason to push the panic button just yet.

How to Show Appreciation During the Holidays

Showing appreciation doesn’t have to mean grand gestures or gifts. In fact, sometimes, a small act of kindness means the most. Here are a few ideas to help you get started.

1. Handwritten Cards
   Don’t overlook the simple act of a personalized note to celebrate your team members. We live in a world where texts and emails are our main form of communication. And typically, what lands in our home mailboxes are bills and advertisements. What if your team open their mailboxes to a card just for them expressing your gratitude for their hard work and commitment and closing with a happy holiday message?
2. Thoughtful Gift
   You may want to think about adding a small gift to your handwritten note. Remember to take into consideration what your team members like to do outside of the office. An avid reader may enjoy a new book or a gift card to purchase the newest read from their favorite author. Don’t forget to incorporate the meaning of the gift into your note.
3. Extra Time Off Work
   What is there never enough of during the holidays? Time! This season can be stressful, and giving your team an extra day or afternoon off from work may help ease their physical or mental load. Maybe it means they can spend extra time with a loved one, finish up last-minute shopping or decorating, or just take a few hours to themselves to recharge.
4. Celebrate Your Team With a Team Luncheon
   No, this is not a potluck team luncheon. We just talked about how time is a valuable commodity during the holidays. No one wants to add to their evening activity a last-minute trip to the store or an extra hour in the kitchen. They want to enjoy the holidays with less stress! Consider catering a meal at the office or a trip to a nice restaurant with a reserved room. If your team works remotely, a restaurant gift card or a gift basket delivery with their favorite holiday treat is a great option too.

Celebrate the Team That Supports Your Business

As you start to assemble your own ideas, keep in mind that we all want to be appreciated, especially around the holidays. Your small gesture can make a big difference. And it may create a team tradition for years to come. Happy Holidays from your Front Porch Team!

Are PR pros pitching media during the holidays?

You bet they are pitching media during the holiday season. The holidays often means a respite for journalists from covering a continual news cycle. But as the season nears, story ideas are not as plentiful and, as such, this becomes a prime time to position your client in the news. You can still have effective media relations and engage with journalists to get the best results for your client during the holidays.

Yes You Can Pitch the Media at Holiday Time

Do not be daunted by the copious amount of “out of the office” responses — journalists are still tasked with reporting and producing the news. So make your pitches! Here are some media outreach tips during the holidays:

1. Pitch evergreen story ideas and content — As the pace of news slows, mid-December to early January is the ideal time to pitch feature stories and thought leadership profiles. Reporters want to file their articles prior to taking time off. A journalist is more likely to use your story during this period if it does not rely on current events.
2. Do Not Pitch Holiday Stories in December — Editorial calendars are already rife with holiday content; it’s unlikely that a seasonal pitch, in December, will generate coverage. Media outlets plan holiday stories well in advance — if you’re pitching media in December do not wrap (pun intended) your client’s message in a holiday package.
3. Make Predictions and Be Inspirational — Predictions for the coming year can earn media mentions for your clients as experts in their professions. The holidays are also the perfect time to pitch positive stories. The media always gravitates towards a feel-good narrative during this time of year. Consider examples of outstanding customer service, volunteer activities of employees, or the benefits of company donations.
4. Broadcast Media — Broadcast media are always reliant on guests. Many television entities conduct interviews remotely. So pitch your client to national producers in this situation which is a great opportunity. At this time, producers are not inundated with story ideas! Sparsely populated email inboxes are your friend, and a strong pitch could set your client up for success.

Do not go completely dark with your pitching efforts during the holidays. This time of the year offers a unique opportunity to secure great placements.

We Are Grateful For Our Work and Our Clients

There are blessings aplenty to be grateful for this year. We are coming in hot from several days of a very successful video and photo shoot with an amazing client. Hard work, yes. But we have joy and gratitude for the opportunity to work with smart, collaborative partners. As a bonus, the client’s entire team flew in from Arizona, California, Colorado and Florida. And others drove in from North Texas and Houston.

We worked hard, didn’t play enough. But we are grateful for the positive energy, in-person conversations and teamwork. These people, and the work we are doing together, were inspiring and will get us through the holiday hustle.

In addition, over the past several weeks, our network introduced us to amazing new connections. As well as, we have onboarded rocking’ new clients.

We Are Grateful For Our Team

Moreover, the team is shining. The rock stars are taking on new responsibilities. Jumping in when and where needed. And I won’t get started about our interns. Besides their energy, hard work and great contributions, one is now a master teleprompter engineer.

In addition to blogging about expressing gratitude to your internal team, clients and advocates, here are a few other things to consider. Not rocket surgery or brain science, but we all need refreshers from time to time, right?!?!

How To Show Gratitude To Those You Work With

Determine your key audiences and the best way to communicate gratitude with them using some of the following tactics:

1. Phone calls — As the great Stevie Wonder sang, “I just called to say …” Pick up the phone. Express gratitude to your team, clients and advocates.
2. Emails — A quick thank you with a custom expression of why you are grateful for colleagues, peers, networks and clients.
3. Old fashioned greeting cards — These are a fav of mine. Make sure to include a handwritten, message.
4. Custom holiday cards — Design a branded card or note card. We can help you with that.
5. Handwritten thank you note — Use your branded company stationery to send a few sentences to those who you are grateful for.
6. Zoom or Teams — For those busy folks or those not near, schedule a 15-minute video conference to tell them what they mean to you and your company.
7. Coffee or lunch — Some still prefer face to face meetings. Schedule a few. Make it happen. For introverts like me, this is hard. But they are necessary.

If you want to chat further about how to express gratitude in business, contact us. We would love to help. Cheers to rolling into the hectic holiday season with a thankful heart. We are grateful for you, our readers.

On the Porch, we are honored to market brands at different stages, from marketing plan to exit plan. We partner with businesses in start-up, growth, established and exit stages. Our team recently celebrated a business owner whose brand we evolved. This business owner sold the business to a larger company. When this happens, we take great pride in the role we had on the journey. We tangibly helped that owner and business reach their end game.

So how does marketing change at the different stages of a business? Just like a person growing from a baby to an adult, your business has different needs at every age to thrive.

Start-up Stage Marketing

Branding is paramount in this phase. Brand architecture and identity development are critical out of the gate. Once that is complete, the rest flows from there. The foundational collateral, like business cards, letterhead, and the like are developed. After that, website development and digital strategy follow.

Growth Stage Marketing

Businesses in the growth stage come to us as they are looking to target a new demographic or geography. They may expand their product or service offerings. Or the business owner wants to grow existing business. Typically, a new marketing strategy and execution are developed. This involves increasing existing marketing spend. Sometimes, rebranding is needed.

Established Stage Marketing

Your brand is established. But growth is still a desired outcome. How can you market differently at this stage to stay relevant? Updated market research and consistent data analysis are critical. Now may be the time to take risks. What haven’t you done? How can you push the envelope on creative or campaigns? Are your current marketing initiatives consistent? Do you need a brand audit?

Exit Stage Marketing

Ready to position your brand for living on its own, without you at the helm? Although it may seem counterintuitive, now is the time to invest in your brand. First, revamp your marketing strategy. Next, follow industry best practices. It is critical to be the brand authority. Then, increase brand awareness, all the while increase sales. Finally, audit marketing content. How is your website UX/UI? Do you have technical gaps? Make sure sales and marketing are aligned.

What stage is your business in?

Don’t know which one of the different stages your business is in? Let us help. However, if you do know, we can also be your branding and marketing partner. We take pride in our relationships with brands. And we are honored to work with smart, innovative business owners and leaders. So let us help you reach your end game however you define it.

In a world oversaturated with ads, promotional content, and branded messages, consumers are seeking something more than just a product or service. They’re looking for genuine connections and authentic experiences. As marketers, we’ve learned that understanding our audience’s emotions and motivations in order to connect with them, is of greatest importance. This is where the power of empathy in modern marketing comes into play.

What is Empathy in Marketing?

Empathy in marketing is genuinely understanding and addressing the feelings, needs, and concerns of consumers. It’s about stepping into their shoes, seeing the world from their perspective, and tailoring our message to resonate with them emotionally.

Why is Empathy So Important in Marketing?

In today’s world, empathy in marketing is essential. Consumers are increasingly wary of brands that come across as insincere or that seem disengaged from their genuine needs. When a brand employs empathetic marketing, it not only fosters trust but also lays the groundwork for long lasting relationships. This approach emphasizes telling stories that deeply resonate with consumers.

Empathetic marketing has the ability to tug at the heartstrings or address the real world challenges that consumers face. Beyond storytelling, empathy in marketing makes customers feel valued. When a brand consistently recognizes and addresses their emotions and needs, it leads to increased loyalty and advocacy.

How Can Brands Integrate Empathy into Their Marketing Strategies?

For brands aiming to make a genuine connection with their audience, integrating empathy into marketing strategies is pivotal. To start, it’s important to listen to consumers by using tools such as social listening platforms, surveys, and feedback mechanisms. This allows brands to truly understand their audience’s sentiments, pain points, and desires.

In addition to this, brands should address the real issues their audience faces, showcasing how their products or services offer meaningful solutions instead of just highlighting their product features. Finally, humanizing the brand is key. By spotlighting real people, stories, and values behind a brand, businesses can foster a deeper sense of authenticity and relatability.

Real-World Examples of Empathetic Marketing

By focusing on genuine understanding and emotional connection, brands can navigate the saturated market and create lasting relationships with consumers. The fashion and beauty industries have seen numerous campaigns that have employed empathy to resonate with their audiences.

For example, Rihanna’s makeup line, Fenty Beauty, made waves when it launched with a groundbreaking range of 40 foundation shades, catering to a diverse range of skin tones often overlooked in the beauty industry. The brand’s emphasis on inclusivity earned it both acclaim and commercial success.

Another example is Dove’s Project #ShowUs. Dove partnered with Getty Images and Girlgaze to create the project #ShowUs — the world’s largest stock photo library created by women to shatter beauty stereotypes. This initiative was a response to the fact that 70% of women still don’t feel represented in media and advertising. By providing images that genuinely reflected women’s diverse appearances and experiences, Dove took another step in pushing the boundaries of beauty standards in advertising.

These examples highlight the ways in which fashion and beauty brands, through empathetic understanding of their consumers, can create campaigns that resonate on a deeper, more emotional level.

Establish the 2024 Marketing Plan for Your Business

The fourth quarter is 2024 marketing plan time. And there is still time to accomplish this important business exercise to cultivate growth in your business. Are you ready for 2024? On the Porch, marketing plan meetings are set with clients through early December to get ‘er done. It keeps the business and team focused. Save valuable resources — time and money — by creating yours now. Holler if Front Porch Marketing can help!

Marketing Plans 101

So, where to start? We would be happy to help, of course. But, if you want to tackle it on your own, let us help entertain you.

1. Start by asking yourself the question “What are your 2024 business goals?” Marketing plans should align with what your business is trying to achieve.
2. Then, based on projected 2024 revenue, budget a percentage of that revenue for marketing to meet growth targets. Research shows that on average companies are budgeting 9–10% for this purpose, for the second year in a row, for a variety of marketing activities. Protip: companies trying to gain market share are allocating more even in these uncertain times.
3. Once the marketing budget has been inked, set your marketing goals. Goals should always be measurable and be able to be tracked on a monthly or quarterly basis. Measuring your progress is important! Define how success will be measured.
4. Next, analyze your company’s situation and create or update the SWOT analysis. And then, analyze where competitors sit within the space. Then, define or redefine the target clients or customers.

Bring Your Marketing Plan to Life

Now that you have the start of a marketing plan written, think about how you will fulfill it. Set your marketing strategies. Strategies are long-term and create the pathway through to the business’s mission. They drive all of the marketing activities.

Next, define your marketing tactics. Will you be using advertising? Social media? Media relations? How will you execute against your strategy? Tactics are more detailed and have a shorter time frame. And tactics are action oriented. Think of tactics as the answer to how strategies will come to life. Are there tools in place for reporting on your company’s tactical success? Who is responsible for reporting and measurement? Set your structure in place for next year.

Finally, create a marketing timeline for all these activities. What needs to be completed and when? Make notes on who is responsible for tactical execution and when.

Review What Worked and What Didn’t in 2023 to Make 2024 Better

Make sure to revisit the marketing plan from time to time. Audit last year’s efforts, and this year’s efforts to gain insight on what to do better next year. Some folks do it quarterly, some more frequently. And cheers to your business success through strategic, thoughtful branding, marketing, advertising and marketing communication in 2024!

Small Business Social Media: How to Handle It

You end up wearing a variety of hats as a small business owner: customer service rep, accountant, service provider, marketing professional…the list goes on. Adding “social media strategist” to that list can feel overwhelming, especially when you consider all of the platforms available, each with its own tricks and content requirements. So how do you determine where you should be focusing your energy and resources?

With our small business clients, we of course, start small. We’ve put together a guide to show you how we figure out a social media strategy that will work for our small business clients. And sometimes having someone guide you or help you execute this task can be your best option!

Off to a (Small) Start

First of all, let go of the notion that you need to be everywhere. It’s best to start off small, especially if you’re working with a small team and limited resources. Instead, we ask a few key questions to figure out where your social media efforts will be most effective:

1. Where are your customers?
2. Where are your competitors?
3. What purpose is each platform serving?

We start by considering how much time and budget a small business might have to dedicate to social media. And a social media audit is a good first step. For example, if you don’t have a lot of time to spare it’s probably best to avoid video-first platforms like YouTube and TikTok. It’s also worth deciding whether you’ll mostly be creating original content or repurposing existing material, like webinars and live workshops. We sometimes do part of the social media, or one of the channels, supplementing a small business’ in-house resources, so it’s not overwhelming for them to do all of it.

Picking a Social Media Platform

If you want to reach as many people as possible with your social media efforts, consider how many people use various platforms. Facebook clocks in with the most users (almost 3 billion), though Instagram, TikTok, and YouTube have each crossed the billion-user threshold as well. Smaller, newer platforms (like alternatives to Twitter/X) won’t have the same populations.

All Social Media Channels Are Not The Same

The average user of each platform varies, so you’ll need to determine which venues are popular among your target audience. Facebook users tend to be closer to middle age, with 77% falling between 30 and 49 years old, while almost half of TikTok users are between the ages of 18 and 29. Remember, though, that just because your audience is using a platform doesn’t mean they spend money there, so if you use social media to sell goods or services you should also look at users’ spending habits. Facebook and Instagram are particularly popular as shopping venues, while TikTok has yet to roll out universal access to its “Shop” feature.

Begin, Test, Begin Again

Once you’ve selected the platforms you’ll be using and started posting content, continually check in on your content’s performance. See what’s working and what isn’t. Keep an open mind when it comes to what sort of content your audience wants to see. And don’t be afraid to shake things up every now and then. You may just stumble across a new means of connecting to your audience. Relationship-building is the name of the game when it comes to social media.

If your business has an online presence, it is vital that you understand the essential practice of Search Engine Optimization (SEO) strategy as a part of your overall marketing plan. Because of all the technical jargon involved, it’s easy to forget that SEO is actually something very simple: the art and science of optimizing your online presence to rank higher on search engine results pages (SERPs). To help you further navigate the SEO landscape, we’re here to explain what SEO is more fully and guide you through the process of creating an SEO strategy.

What is SEO?

Optimizing your website — whether it’s an online shop, a blog, or a simple landing page — is the strategic process of enhancing your website’s visibility in search engines like Google, Bing, and Yahoo. Essentially, it’s all about making your website more attractive to these search engines so they rank it higher when users search for related keywords.

Search engines use complex algorithms to determine rankings, considering factors like keyword relevance, website quality, and user experience. When you optimize these elements of your site, you can increase your chances of appearing higher up in the SERP rankings.

Creating an SEO Strategy

The days when you could simply stuff your website full of keywords and hope for the best are gone. Like any part of your marketing plan, it pays to have an intentional, focused strategy in place for SEO. Here’s how to create one in six simple steps.

1. Set Clear Objectives and Goals
   Ask yourself why you want to optimize your site. Do you want to increase organic traffic, boost online sales, or enhance general brand awareness?
2. Conduct Keyword Research
   In order to reach your target audience, you need to know the words they use to search for businesses or products like yours. Tools like Google Keyword Planner can help you identify these words and terms so you can incorporate them into your site’s architecture.
3. On-Page Optimization
   Now it’s time to optimize your website’s content, including its backend structure (title tags, meta descriptions, headings, etc.). Create high-quality, valuable content that addresses user needs.
4. Off-Page Optimization
   This step requires a bit more effort. You’ll want to build up high-quality “backlinks” from authoritative websites. Also, engage in content marketing, and leverage social media platforms to expand your online presence. Basically, let the search engines know that you exist on the internet in places other than your website.
5. Technical SEO
   Ensure your website is fast and mobile-friendly. Remember, search engines take user experience into consideration. This helps determine rankings, so make your site as appealing and easy to use as possible.
6. Monitoring and Analytics
   Once you have a strategy in place, it’s time to use tools like Google Analytics to track your SEO performance. Analyze the data you gather and adjust your strategy based on the insights it offers.