Dear business owners and leaders we feel you — it’s almost the end of the year. You might feel like you are running out of runway to do all the things before 2024 closes. But don’t panic! Here are a few pointers to help you prioritize and set your business up for success next year.

Marketing Planning at the End of the Year

Need a short list of what to do to start your next year in marketing off right? From a marketing perspective, check these off the list:

• First, set your marketing goals.
• Then, define strategies to align with those goals.
• Next, define or redefine your target client or customer. Remember, you are probably not your target audience, and your business cannot be all things to all people. Focus is key.
• Make sure content strategy for January is defined. Outline your content calendar to get a jump on organizing and posting when the holidays end and work begins again.
• For social media and blogging, develop your copy and create the visuals for your posts now, and get them queued up and ready to go January 1.
• Email marketing for January means developing your content now, and the creative that is aligned with the content so you’re ahead of the calendar and know what to focus on for January content.
• Overall, other marketing initiatives are worth considering. What worked this year and what other new ideas do you have for 2025? Think about where you need to be marketing-wise in the coming year.
• Set your marketing budget. Initiatives you have planned for 2025 will be determined by this. Remember, don’t waste anyone’s time on the next big idea or initiative if you are not willing to invest what it takes to accomplish that idea. Budget for your marketing as accurately as you can now.

Rev Up for Beginning-of-the-Year Business at the End of the Year

From a business perspective, have you done these things? Getting your business ready for 2025 involves your whole team. First, get them onboard with your business plan and then show them how it relates to them with these three tips:

• Share your Q1 priorities for the business and calendar them with your team.
• Set a team kickoff meeting in Q1 to set the tone for the new year.
• Focus on strengthening company culture with this kick off meeting and other types of team touchpoints, activities and communications.

Now Look Forward to A Great New Year of Success

The new year will be bright. Strap in and get things done. But you can do it. The Front Porch Marketing team is here to help. Let us make 2025 the best year yet for your brand and business.

Collaboration is inevitable, whether in our careers, schooling or social life. This past semester I have worked to find balance between my schooling and work. Through this, I’ve gained valuable insight into how brainstorming, critiques and suggestions are all necessary to reach meaningful results.  

Growing up, I had a difficult time taking suggestions or criticism of my work. I was quite a perfectionist in that I couldn’t help but feel that any critiques were slightly personal. Yet, as I’ve grown creatively and gotten to work with other talented creatives, I’ve shifted my perspective on collaboration. My mindset has changed from previously becoming discouraged to now feeling motivated to improve. Here are some tips that have stuck with me that I keep in mind during any project I work on.  

Tip 1: Critiques are not a Criticism of your Creativity 

In my graphic design course, my work is regularly displayed to the class for my classmates to comment on. Going into my first critique session, I was terrified for my work to be perceived by others. But after listening to the critiques and making the changes to my work, I’m able to see both aesthetic and practical improvements. This has shown me that critiques should not undermine your creativity. Ultimately, you’ve already done the work that becomes the base for any critiques you may receive. You were able to create something worth discussing and that people want to see grow to its best potential. No project is perfect from the jump, and sometimes it takes multiple sets of eyes to notice things you haven’t.  

Tip 2: Don’t Hold Back Ideas  

Growing up, I tended to hold back my ideas unless I felt confident that they would impact the conversation at hand. I became hard on myself when it came to brainstorming, often thinking that if I shared an idea people didn’t use, it was a waste of time. Recently, I’ve come to learn how harsh I was on myself and now understand the value of sharing any relevant ideas that come to mind. You never know whether your idea will have that big impact unless it’s shared, and if it doesn’t, that’s ok! Most of the time, our ideas become catalysts for others to expand their thought process. Great solutions are discovered from bouncing ideas off of one another.  

Tip 3: Push Yourself to Think Past the Safe Choice 

The most important thing to ask yourself when working on a project is if the work is a good reflection of your company. This requires you to consider your audiences and stakeholders, recognizing what they want from your business and prioritizing that. By fully understanding your audience, you can experiment creatively with your messaging. Although it’s important to stick to a cohesive brand voice, don’t be afraid of creating content outside your norm. This could mean hopping onto current trends or trying out a new advertising campaign; regardless, audiences want to see fresh, entertaining content. This is another area in which conversation is key. Speaking with others and gathering multiple opinions is the best way to grow creatively without straying away from your brand image. 

Collaboration is the backbone of the creative process. With each critique or suggestion, we learn more about our craft and improve our skills. It’s important to trust those around you, for that trust fosters innovation and can motivate groups to work towards a common goal. So, don’t be afraid to speak your mind, ask questions and learn from others — you never know which ideas will spark successful content. 

Gratitude is so important to me. Thanksgiving is one of my favorite holidays for many reasons including celebrating all in which I have to be grateful. The Porter house plans for the day are football, family and of course food. My son is home which fills my heart. Daughter has signed on as the cruise director for the day, planning fun activities, as well as helping create the tablescape.

My kids always roll their eyes or sigh when I remind them to say please and thank you. These days it seems underrated. To me, gratitude is of the utmost importance.

Gratitude Should Be Expressed Every Day

Recently, a member of my new networking group was celebrating his birthday. He stood up and thanked everyone for the birthday wishes. Then, he proceeded to pass out dessert to everyone in the room. He shared for his birthday that he gives presents to those who have impacted his life. I was stunned. I also was moved at such a selfless gesture and one that I have yet to experience in my life.

Noted, and will be practiced by me annually from now on. Beyond that, I am so thankful for that experience. And I feel very blessed to have that person in my life now. I will be better learning from such a genuine, thoughtful and selfless leader.

Counting My Many Blessings and Giving Gratitude to Them

Personally, I am grateful for my children who wow and challenge me in a good and interesting way almost every day. Plus I have so many Texas and Florida people that lift my family. Thank you to y’all.

In addition, my friends are the best. First, they continue to put up with me. Second, they support me when needed as well as continue to show up whether in the background or foreground.

The Front Porch Team rocks. I don’t know what I did to work with brilliant, collaborative, kind and thoughtful people every day.

I am grateful for our rockin’ clients. Front Porch is only as good as our clients. And ours are outstanding. We have so much gratitude for them as they continue to collaborate with us and allow us to do our best work.

And, then there are our former team members and clients, who continue to engage with us. They keep sending us referrals. Also, they lend support in more ways than one.

Also, don’t know what we would do without our mental health peeps. Wow. I know my kids and I have the best. So thank you for taking care of us.

Last but not least, nonprofits in our community are making a true impact on many fronts. So much gratitude goes out to them. Most recently, for the magic that is The Hope Party benefiting the Grant Halliburton Foundation. The foundation’s work is a critical solution to the mental health for North Texas’ youth.

There are so many things I could drone on about that I am thankful for, but alas I am keeping in mind, dear reader, that your time is limited.

This and Every Thanksgiving, What Are You Thankful For?

We would love for you to share where your gratitude lies this Thanksgiving holiday. I am grateful for so much including those of you reading this blog post. Thank you to each one of you. And Happy Thanksgiving!

Small business owners pour their hearts into their businesses, so it’s no surprise that branding and messaging often feel deeply personal. But here’s the truth: effective marketing isn’t about what you like — it’s about what resonates with your audience. A message that caters to your audience’s needs, desires, and emotions is what drives connection, loyalty, and sales.

Yet, business owners sometimes unintentionally center their messaging on themselves or their products, missing opportunities to truly engage with their target audience. Shifting focus to your audience helps avoid two common pitfalls: talking too much about yourself and focusing solely on the product.

Why Audience-Centric Messaging Matters

Think about your favorite brands. Do you love them because they talk about how great they are? Or do you love them because they speak directly to your needs, solve your problems, or make you feel something?

Great messaging connects with people by addressing their emotions, solving their pain points, or helping them imagine a better future. It says, “We see you, and we’re here for you.” For small businesses, this means stepping back and crafting a message that puts your customers in the spotlight — not you or your product.

When you shift your perspective this way, your messaging becomes more relatable and impactful, fostering stronger relationships with your audience.

Pitfall 1: Talking Too Much About Yourself

It’s natural to feel proud of your accomplishments as a business owner. Maybe you’ve built something from the ground up, developed expertise in your field, or created a product you truly love. But when your messaging focuses too heavily on you, it can alienate your audience.

Statements like:

• “We’re the best in the business.”
• “Our founder has 20 years of experience.”
• “I wanted to create something that reflected my vision.”

…don’t tell your audience what’s in it for them. Instead, shift the focus with language like:

• “You deserve the best service, and we deliver it.”
• “You’ll benefit from two decades of expertise, ensuring a seamless experience.”
• “This product was designed with your needs in mind, to make your life easier.”

This doesn’t mean you should erase yourself from your brand entirely. Your story can add authenticity and personality, but it should always serve the audience. For example, share your “why” in a way that connects with their values:

• “As a busy parent, I know how hard it can be to find safe, eco-friendly toys. That’s why I created this line — to give families like yours peace of mind.”

Pitfall 2: Focusing Messaging Solely on the Product

The second common misstep is centering your message entirely on the features of your product or service. While features are important, they’re not the primary reason people buy something. They buy based on how the product makes them feel or because of the problem it solves.

Let’s say you own a coffee shop. Instead of simply advertising:

• “We serve organic, fair-trade coffee roasted in-house.”

Focus on what that means for the customer:

• “Start your morning with a cup of coffee you can feel good about—delicious, sustainable, and crafted just for you.”

Or, if you’re promoting a skincare line, shift from:

• “Our moisturizer contains hyaluronic acid and SPF 30.”

To:

• “Feel confident in your skin all day long with hydration that lasts and sun protection you can trust.”

The key is to connect features with benefits. Features tell what the product does; benefits explain why that matters to your audience.

How to Shift Your Messaging Focus

1. Start with Empathy: What are your audience’s pain points, goals, and values? Make these the foundation of your messaging.
2. Use “You” Language: Speak directly to your audience. Replace “We” and “I” with “You” wherever possible.
3. Test Your Messaging: When reviewing your messaging, ask yourself, Would my target customer care about this? If the answer is no, refocus on what matters to them.

Build a Connection, Not a Lecture

Your brand’s messaging isn’t for you — it’s for your audience. By shifting your focus from self-promotion and product features to addressing your audience’s needs and emotions, you can create marketing that truly resonates. Remember: it’s not about telling your story; it’s about how your story fits into theirs. When you prioritize their perspective, you’re not just selling — you’re building a relationship that lasts.

Here are some marketing questions for business owners and leaders to ponder to truly rock 2025. Start the year off right. First, ask and answer these questions to help your team succeed by aligning your collective efforts. Then, optimize your team’s performance with clarity, collaboration, conviction, consistency and connection — and 2025 will be your year. And finally, don’t forget to regularly track your progress.

Ask Yourself These Marketing Questions

What are my business goals?

To focus efforts and increase success rates, make sure your goals are SMART. SMART goals are specific, measurable, actionable, relevant and time bound. Areas in which to set goals are around your financial target, growth, operations and your team. In addition, set goals for yourself as a business leader. These goals can be around leadership, development, your role, work life balance, fitness, mental wellness, etc.

Does my brand and messaging reflect what my business is today?

Is your brand resonating with your team and your best target? Think about this. You have great clients or customers, a strong, best-of-class team, and a differentiating product or service. So is your brand a garage band? Or have you evolved your brand and messaging to reflect what your business has become?

What is my marketing budget?

Set your marketing budget for next year. This is one of the most important marketing questions for several reasons. Most companies’ marketing budget for 2025 is between 7–10% of revenue. Then you can align your activities and expectations once your number determined.

Who are my best customers/clients?

If you have data gathered, this will be easier. If not, you still need to answer this marketing question. Key metrics to consider include purchase frequency and recency. Also review the total revenue generated by that client or customer for the year. Further, consider customer loyalty — your net promoter score (NPS). In other words, how likely are they to recommend your brand to others?

How am I going to achieve set goals targeted at my best prospects in 2025?

Now you’re asking yourself one of the key marketing questions. From here you can develop your marketing road map. With your ideal customers identified, you can then tailor your marketing efforts to their preferences and needs. In addition, the budget you developed is also in play here, as marketing initiatives must be within that budget.

Do I have the right marketing team in place to rock my business in the new year?

For the most part, successful business leaders realize marketing should be done by professionals. They themselves should not be the marketers. Thus, evaluate your team and identify who is qualified to lead and execute your marketing team efforts to reach your goals. Most small businesses do not have that team internally. And most small business leaders know that an office manager isn’t their Chief Marketing Officer — that position should not be leading or executing marketing strategies and initiatives.

These Answers Will Start Your New Year Off Right

Cheers to a new year. Going forward, we are wishing you even greater business success in 2025. In addition, our wish for you and your team is to achieve optimal mental and physical health and happiness.

It’s officially November, so whether you’re ready or not, the holiday content season is here! Chances are you’re busy preparing for your Thanksgiving traditions. With not even a full month to get ready for Christmas after turkey day, undoubtedly Christmas planning is underway too! And let’s not forget about the increased pressures at work as you close out the year.  Raise your hand if you’re stressed out just thinking about it.

While we may not be able to ease your personal holiday anxieties, we can help lessen the burden and set you up for success when it comes to generating last-minute holiday content ideas to engage your online audience and boost your brand. So, sit back, kick your feet up, grab your favorite holiday drink and relax while we share some ideas to ensure the holidays are successful for your business.

Holiday Content Ideas to Fill Your Calendar

No matter if you’re looking to promote a product or service, engage on a deeper level with your audience, or a combination of the two, you can incorporate these suggestions into any online strategy.

• Capture the Festive Spirit of the Season

From turkeys to snowmen, mums to poinsettias and the rustling of leaves to Christmas carolers, your supporting imagery should catch the sights and sounds of the approaching holiday.

• Food, Food and More Food

What holiday festivity have you attended that food isn’t at the center of the celebration. So, why not incorporate your team’s favorite recipes for the season. You can carry this type of holiday content from Thanksgiving into the New Year. From favorite Thanksgiving dishes to holiday cookie decorating, cocktails to ring in the new year and healthy options for January 1.

• Give Back and Spread Kindness

It can be easy to get wrapped up in the hustle and bustle of the holidays and forget that others may need a hand during this time. Organize a team volunteer outing, donate to a local toy drive or spread simple acts of kindness. Share what your team has done, provide additional ideas and encourage others to join along with you.

• Holiday Destressing

You may be feeling a little on edge from all the holiday activities. Not to mention the shorter days and cooler temps. Share how you unwind this time of year as a weekly holiday content tip.  

• Personal Development

As the year comes to an end, we start to think about our resolutions or goals for the new year. Share personal or company intentions and tips on how you plan to reach your objectives.

Get Connected with Holiday Content

The holidays are all about creating meaningful interactions and these ideas will get you started on making those connections. We hope you put your own personal spin on a couple of our suggestions and then put them into action.

During my senior fall semester at the University of Arkansas, I am taking courses that challenge my creative thinking. One of my courses, Creative Strategy, focuses entirely on developing an advertising strategy for a client of our choice. After defining target audiences and brainstorming strategic approaches, we reached the central reason for the course: writing our creative strategy statement.  

What is a creative strategy statement? 

This statement defines the purpose of a campaign and identifies how advertising and marketing efforts will benefit target consumers. Each aspect of a campaign should consider how it can bring value to its audience, and this strategy statement helps make ideas more tangible and attainable.  

How should you prepare to write one? 

Before writing this statement, the campaign team needs to have conducted the necessary research. The creative strategy statement is a great tool to guide advertising strategy and development, so it’s important to properly prepare to write it. This means taking time to define key elements of the campaign, which can be done by: 

• Customer research: Who are your current and potential consumers? What can you learn from their behaviors that may dictate how this new campaign appeals to an audience? 
• SWOT analysis: A SWOT analysis is a classic method for analyzing your brand – and for good reason. Writing out the benefits and challenges that your brand faces compared to competitors can help you discover innovative ways to meet consumer needs. 
• Current advertising approaches: Looking at and dissecting current advertising can reveal a lot about what works and what doesn’t. From analytics to behavioral reactions, there are multiple ways that a brand can strengthen its advertising presence. Then, the brand can become more distinguishable by ditching what’s not working and enhancing what is. 

What should it include? 

These statements should be succinct, only using a few sentences to provide relevant information. Developing these statements may look different depending on the client or the campaign, but important details include: 

• A description of the target market: Who do you want to reach, and what characteristics are necessary to consider when developing material? 
• Benefits offered: Why should your target audience pay attention to this campaign? What value can they get out of it that incentivizes action?  
• Customer need addressed: Offering benefits is only important if they directly and positively impact the consumer. What need does the target market have that the campaign can satisfy? 

What does this statement mean for the campaign? 

The information provided in this statement connects the strategic with the creative. Writing out the necessary details provides the parameters that advertising and marketing materials need to guide them. This statement can also help a team ensure they have thoroughly and accurately identified the target market, selling argument and tone of the campaign.  

As I enter the second half of my fall semester, the course is shifting to the development of creative work. From magazine ads to a digital ad series, my work from now on will be guided by the creative strategy statement. By combining research and recognizing the needs to be addressed, the statement is a great tool to ensure campaign materials are cohesive and on strategy.  

The period between Thanksgiving and Christmas is indeed chaotic, with more work to be done for our clients than at any other time of the year. However, rest assured that our client teams are not alone in this. We’re all in this together, and we’re ready to support each other to ensure a successful holiday season.

Recalibrate From Thanksgiving and Christmas to the New Year

If any goals have not been achieved, now is the time to address them! Many PR and social media teams assess, measure, and recalibrate at the end of each year. It’s important to make sure that you have achieved your objectives and that the results you’ve achieved are directly contributing to the success of the business and communications.

Between Thanksgiving and the start of the New Year, many trend stories will be published, providing good opportunities to get your client’s key messages out. It’s important to anticipate publishing deadlines and deliver content to the right editors and bloggers ahead of time.

It’s also smart to stay updated on media Facebook pages and Twitter feeds to take advantage of timely opportunities. This applies to broadcast TV producers and editors as well, as they are often looking for products or spokespeople quickly.

Planning for Next Year Starts Now

Thanksgiving break is a reminder that the new year is just a few weeks away! It’s time to start preparing for next year’s plans between Thanksgiving and Christmas. Most client teams have probably already begun the planning process, but Thanksgiving is a good reminder to keep it moving along promptly.

Don’t Forget to Actually Take a Break Between Thanksgiving and Christmas

We work long days, and it’s important to take a break to spend time with family and friends. Working hard and having long days isn’t necessarily a bad thing, especially if you enjoy your job. However, our job often requires early mornings, late nights, and checking emails even after the workday is technically over. Taking a break is crucial, and it always feels like the Thanksgiving break comes at just the right time.

A brand’s visual identity is more than a logo or color palette —  it’s the visual representation your business’s values, mission, and personality. For small businesses and non-profits, a well-crafted identity builds recognition and trust. However, as these organizations grow and evolve, branding may need to change to reflect new goals, audiences, or offerings.

Why Evolve Your Visual Identity?

The decision to update or overhaul a visual identity often stems from growth or change. Here are key reasons a brand might evolve:

1. Business Expansion: As businesses introduce new services or products, their branding may no longer reflect the full scope of their offerings.
2. Shifting Target Audience: As the organization grows, its audience may broaden, requiring visuals that appeal to a wider or different demographic.
3. Modernization: Visual trends change over time, and keeping a brand fresh ensures it remains relevant.
4. Increased Professionalism: Many small businesses and non-profits start with DIY branding. As they mature, a polished identity can better reflect their level of professionalism, and dial up the credibility.

Key Elements of a Visual Identity

When evolving a brand’s visual identity, several components come into play:

1. Logo

The logo is the anchor of a brand’s visual identity. A redesign might simplify or modernize it while maintaining familiar elements for consistency. Updating or streamlining symbols can make a logo more versatile and contemporary.

2. Color Palette

Color evokes emotion and conveys values. Refreshing a brand’s color palette can help better align it with the organization’s current mission. Updating colors to align with trends can also modernize a brand’s visual identity.

3. Typography

Fonts communicate personality and tone. As businesses mature, they may shift from playful fonts to more professional ones. Introducing new fonts or pairing complementary styles can enhance both readability and brand perception.

4. Imagery and Graphics

Visuals, such as icons and patterns, help communicate the brand’s personality. Evolving these elements to align with the brand’s current focus ensures a cohesive look. For instance, non-profits may shift from abstract graphics to real-world photography as they grow their impact.

The Visual Identity Refresh vs. Rebrand

When evolving a visual identity, it’s important to determine whether your organization needs a refresh or a full rebrand. A refresh updates key elements (like colors or fonts) while keeping the core identity intact. This option is ideal for businesses looking to modernize without losing recognition. A rebrand is a complete overhaul, suitable for organizations undergoing significant shifts in their focus or mission.

Impact of a Refreshed Visual Identity

A refreshed visual identity signals growth and professionalism. It can attract new customers or supporters and keep your existing audience engaged. Modernizing your brand positions you as adaptable and forward-thinking, creating stronger emotional connections with your audience. Evolving with purpose is the goal.

For small businesses and non-profits, evolving a brand’s visual identity is about aligning with new goals and audiences. Thoughtful updates can amplify your message, improve recognition, and ultimately lead to greater success. Whether you’re expanding your business or growing your non-profit’s impact, evolving your visual identity ensures you stay relevant and resonate with the people you serve.

It is not Marketing/Sales, it is Marketing and Sales. In one week, two things happened that spurred me into sharing that marketing and sales are in fact two separate functions. That work together.

Marketing and Sales, Thing One

A former client who is a successful business owner shared at a recent weekly team meeting, that his team discussed the need for a marketing strategy and a stronger brand presence. The salesperson on the team was pushing hard for additional marketing resources. And he wanted to lead the charge. They “went back and forth about the where, how and the value of a stronger brand presence.”

The business owner was skeptical because he had grown his business traditionally from word of mouth. (Clearly too much time had passed since we worked together.)

He continued his story to me, “Front Porch Marketing was the first marketing resource I thought of to visit with and have a clearer picture of what needs to be done and in which priority.” For that, we are honored.

Marketing and Sales, Thing Two.

I attended a networking group event. The speaker was a small business consultant who shared ways for business owners to increase revenue and improve profitability, among other things. The presentation was great until we got to the slide that included the line, “Marketing/Sales.”

I thought “It is not Marketing/Sales.” They are not the same thing. They are not to be lumped together. These are two very distinct functions that both contribute to growing a business.

Why You Need Marketing

Marketing is no longer just an option for small businesses and nonprofits who want to grow. I am happy to share one-on-one my experiences over the last two years on this. Occasional marketing effort does not make your business grow. A marketing foundation must be built, strategized and utilized. You need consistency, conviction, and connection for marketing to succeed. These three things are must-haves when you’re marketing your business in the year 2024.

How Sales is Different From Marketing

Sales people and departments are responsible for generating new leads, converting those leads and closing deals. Sales leaders look at the ideal target customer or client and the product or service they are selling, and make a match.

First, there are inside sales: looking at existing customers and how they can grow their business. These sales people are also converting inbound calls and emails to direct business.

Then there are outside sales. This team’s approach focuses on face-to-face interaction with potential customers. They do this by attending targeted conferences and events. Building their network and relationships is the goal.

How Marketing and Sales Teams Can Work Together

At Front Porch Marketing, we sometimes work directly with sales leaders. Again, for that we are honored and grateful. Sales people overall have a defined pipeline, and may rely on the marketing people to feed that pipeline. These sales leaders know they need marketing. They do suggest initiatives to support their agendas. But most share what they are trying to achieve and trust that we will strategize and implement what is right for business growth.

We also work with smart, small business owners and nonprofit leaders, who believe they need to elevate their brand and grow brand awareness to grow their toplines. That’s marketing. Few of these types of companies have an in-house marketing team though. They may have a person or two in marketing, but even this small crew cannot manage or specialize in all the marketing things they might need. And that’s where we typically come in.

I could go on and on about the difference in marketing and sales functions. But alas, I must get up bright and early to French braid an 11-year old’s hair for school. So cheers to all of you marketing people and sales people growing the top and bottom lines, working with those you love, for those you love. All the while, taking care of your loves. Like we do.