Here are some marketing questions for business owners and leaders to ponder to truly rock 2025. Start the year off right. First, ask and answer these questions to help your team succeed by aligning your collective efforts. Then, optimize your team’s performance with clarity, collaboration, conviction, consistency and connection — and 2025 will be your year. And finally, don’t forget to regularly track your progress.

Ask Yourself These Marketing Questions

What are my business goals?

To focus efforts and increase success rates, make sure your goals are SMART. SMART goals are specific, measurable, actionable, relevant and time bound. Areas in which to set goals are around your financial target, growth, operations and your team. In addition, set goals for yourself as a business leader. These goals can be around leadership, development, your role, work life balance, fitness, mental wellness, etc.

Does my brand and messaging reflect what my business is today?

Is your brand resonating with your team and your best target? Think about this. You have great clients or customers, a strong, best-of-class team, and a differentiating product or service. So is your brand a garage band? Or have you evolved your brand and messaging to reflect what your business has become?

What is my marketing budget?

Set your marketing budget for next year. This is one of the most important marketing questions for several reasons. Most companies’ marketing budget for 2025 is between 7–10% of revenue. Then you can align your activities and expectations once your number determined.

Who are my best customers/clients?

If you have data gathered, this will be easier. If not, you still need to answer this marketing question. Key metrics to consider include purchase frequency and recency. Also review the total revenue generated by that client or customer for the year. Further, consider customer loyalty — your net promoter score (NPS). In other words, how likely are they to recommend your brand to others?

How am I going to achieve set goals targeted at my best prospects in 2025?

Now you’re asking yourself one of the key marketing questions. From here you can develop your marketing road map. With your ideal customers identified, you can then tailor your marketing efforts to their preferences and needs. In addition, the budget you developed is also in play here, as marketing initiatives must be within that budget.

Do I have the right marketing team in place to rock my business in the new year?

For the most part, successful business leaders realize marketing should be done by professionals. They themselves should not be the marketers. Thus, evaluate your team and identify who is qualified to lead and execute your marketing team efforts to reach your goals. Most small businesses do not have that team internally. And most small business leaders know that an office manager isn’t their Chief Marketing Officer — that position should not be leading or executing marketing strategies and initiatives.

These Answers Will Start Your New Year Off Right

Cheers to a new year. Going forward, we are wishing you even greater business success in 2025. In addition, our wish for you and your team is to achieve optimal mental and physical health and happiness.

It is not Marketing/Sales, it is Marketing and Sales. In one week, two things happened that spurred me into sharing that marketing and sales are in fact two separate functions. That work together.

Marketing and Sales, Thing One

A former client who is a successful business owner shared at a recent weekly team meeting, that his team discussed the need for a marketing strategy and a stronger brand presence. The salesperson on the team was pushing hard for additional marketing resources. And he wanted to lead the charge. They “went back and forth about the where, how and the value of a stronger brand presence.”

The business owner was skeptical because he had grown his business traditionally from word of mouth. (Clearly too much time had passed since we worked together.)

He continued his story to me, “Front Porch Marketing was the first marketing resource I thought of to visit with and have a clearer picture of what needs to be done and in which priority.” For that, we are honored.

Marketing and Sales, Thing Two.

I attended a networking group event. The speaker was a small business consultant who shared ways for business owners to increase revenue and improve profitability, among other things. The presentation was great until we got to the slide that included the line, “Marketing/Sales.”

I thought “It is not Marketing/Sales.” They are not the same thing. They are not to be lumped together. These are two very distinct functions that both contribute to growing a business.

Why You Need Marketing

Marketing is no longer just an option for small businesses and nonprofits who want to grow. I am happy to share one-on-one my experiences over the last two years on this. Occasional marketing effort does not make your business grow. A marketing foundation must be built, strategized and utilized. You need consistency, conviction, and connection for marketing to succeed. These three things are must-haves when you’re marketing your business in the year 2024.

How Sales is Different From Marketing

Sales people and departments are responsible for generating new leads, converting those leads and closing deals. Sales leaders look at the ideal target customer or client and the product or service they are selling, and make a match.

First, there are inside sales: looking at existing customers and how they can grow their business. These sales people are also converting inbound calls and emails to direct business.

Then there are outside sales. This team’s approach focuses on face-to-face interaction with potential customers. They do this by attending targeted conferences and events. Building their network and relationships is the goal.

How Marketing and Sales Teams Can Work Together

At Front Porch Marketing, we sometimes work directly with sales leaders. Again, for that we are honored and grateful. Sales people overall have a defined pipeline, and may rely on the marketing people to feed that pipeline. These sales leaders know they need marketing. They do suggest initiatives to support their agendas. But most share what they are trying to achieve and trust that we will strategize and implement what is right for business growth.

We also work with smart, small business owners and nonprofit leaders, who believe they need to elevate their brand and grow brand awareness to grow their toplines. That’s marketing. Few of these types of companies have an in-house marketing team though. They may have a person or two in marketing, but even this small crew cannot manage or specialize in all the marketing things they might need. And that’s where we typically come in.

I could go on and on about the difference in marketing and sales functions. But alas, I must get up bright and early to French braid an 11-year old’s hair for school. So cheers to all of you marketing people and sales people growing the top and bottom lines, working with those you love, for those you love. All the while, taking care of your loves. Like we do.

What’s your business growth opportunity for next year? Identify it. Now is the time. Q4 is upon us. Before we know it, it will be January 2025. So take the time now to really contemplate where you want to take your business next. Once you have that nailed down, you’ll have a clear place to steer yourself in Q1.

Your Growth Opportunity Is Not Swayed by Circumstances

Your business growth opportunity for next should be based on YOUR business. Not so much on outside forces happening in the world. Despite the economy. Or the uncertainty due to the election. Strong brands will survive and thrive in 2025. What makes you a strong brand?

Uncover Opportunities With Probing Questions

Ask yourself some of these questions when you review your business in Q4. These questions will help you determine your success for 2025 based on your successes in 2024.

1. Review your 2024 key clients or customers’ successes. Where have you seen the most business growth this past year?

Make a list. This will give you insight into where your business growth opportunity might be for next year. Looks for patterns and trends in your business’ success. You might just be getting started in some area of your business that will continue to pay off.

2. Is your team convicted that the brand is important?

Review your brand’s foundation. Is your brand strong? Does your leadership team articulate your brand clearly at every internal touchpoint? Your audience needs to be able to recognize you and count on you. They want to see you as the voice of authority, every time they turn to you for answers.

3. Are you communicating consistently?

Consistent communication is key to having a strong brand, and a strong presence in the marketplace. If you are not communicating clearly and consistently about your brand, you are diluting your brand and the competency of your organization.

4. Does your target care about what your brand stands for?

The stronger the emotional connection to your brand, the more likely the target will be predisposed to your organization. What were your successes with your audience this past year? Plan to do more of whatever that was.

Other questions to ask yourself about your business, looking for your business growth opportunities in 2025:

• Are you leveraging your senior team’s strengths?
• What are your strategies? Define these and then everything else should fall under that.
• What are your holes in marketing resources? What do you need help with?

Pro-Tips For Growth

Identifying your business growth opportunities is just your first step to a successful 2024. Reviewing 2024, there are areas where we see success for small to midsize businesses and nonprofits in 2025. Make sure you have this Pro-Tip list covered in Q4 this year, and follow the path to uncover your own insights and build your business in 2025. If you need help along the way, Front Porch has your back.

• Identify your growth opportunity.
• Make sure you have the team needed to realize your goals for your clients.
• Have a plan. Be focused. A marketing plan is important to maximize resources and reduce unneeded spend.
• Sharpen messaging. Review your message map. Make edits where necessary.
• Be strategic. Define strategies and then tactics that will help you accomplish the strategies.
• Remember, tactically, less is more.

We’re hard at work on The Porch — even though its summer — and we wanted to share some of our proven digital strategies so far this year. The summer has flown by, and our team, business and clients have enjoyed many successes balanced with time with family and friends. As we roll into back to school whether it is elementary school, first year of college or next term of an MBA program, we have big goals on our mind at home and work.

With that being said, we are sharing digital strategies and tactics resulting in business success. Here’s what is working for our clients.

We Use These Proven Digital Strategies and Tactics for Our Clients

There are a handful of proven digital strategies that we are using to help build our clients’ brands. Often these strategies work together, and build upon each other. Sometimes they even share assets, which helps marketing budgets go further.

Email Marketing

Consistent communication whether it be weekly or monthly is paramount. Open and click rates for our clients’ email marketing exceed their peers’ average performance. And, their unsubscribe rates are lower than benchmark.

Keys to email marketing success include consistent communication, compelling content and professional creative and visuals.

The results include business growth by referral from existing clients and customers as well as inquiries from prospects and connections.

Digital Advertising

Our clients are spending their ad dollars on digital advertising strategies and tactics this year. The results continue to exceed the norm. LinkedIn and Google ads, geotargeting and retargeting continue to result in business growth.

Social Media

Content calendars are king. Client connections and reach on social media for the companies we work with have been strong — above industry averages. Social continues to be a proven digital strategy YoY.

LinkedIn continues to lead on the business-to-business front. Our clients’ senior leadership are embracing the power of LinkedIn. They are consistently active. This is resulting in broader brand awareness and increased employee engagement among other things.

Hashtag strategies continue to evolve. Less is more is proving successful for our clients. Protip: Utilize free tools to evaluate the relevance of the hashtags you use. We are happy to share our go-to tools. Email us!

Blogging

At least two blog posts per month continue to engage our Clients’ key audiences, their existing customers and new prospects. Google Analytics confirms this on the monthly reports we provide to clients. In addition to this, our clients’ websites’ SEO is benefiting from this proven digital strategy.

Video

Short and long form video marketing is increasing our clients’ SEO. Videos are a proven digital marketing tactic that also provides compelling, engaging content for social media. Repurposing these videos for digital advertising has also been a hit.

Website Refresh

Continuing to add content whether it be through blogging or keeping the look and feel of your company’s website updated has been a win this year as a proven digital strategy in 2024. Have you looked at your website lately? Is it working hard for your business? If not, we can help. If you don’t know how to figure out if it is effective, we can help with that too.

Implement These Proven Digital Strategies and Tactics for Success in 2024 and Beyond

The fall time period is the perfect time to re-assess your marketing plan and add some of these proven digital strategies to your brand mix. Reach new customers. Broaden your brand’s horizons. Share new products. Build loyalty. It’s all possible by starting now, and sticking with it.

As I was pondering what to share in this month’s newsletter, an email about books hit my inbox. It was my daily New York Times digest. And, one of the stories featured was the 100 Best Books of the 21st Century. To be honest, I only scrolled through the first 50. And, gosh, I haven’t read any of them. But, of course, now I am excited to have a new “to read” list.

How to Vacation: Read Books

On our annual July Fourth vacation to Gulf Shores, Alabama, not only do I cherish time with my kiddos, and the family tradition we have built. I enjoy reading, as I don’t have the opportunity to do it enough during the work week. On this vacation, I have a goal of reading a book a day. I know that sounds impossible, right? But I am a speedy reader when I’m engaged in a good book.

Reading to me is relaxation. It is an escape. Also, reading fills my head with new perspectives and ideas — even if I am reading romance or mystery novels. I do try to sharpen my parenting skills and throw in a parenting book now and then as well. In addition, adding business or professional development books to my library is important to me.

Books I’ve Been Reading This Summer

This year’s Fourth of July consumption, “dearest gentle reader,” did not disappoint. Highlights included:

James Patterson by James Patterson — My first audio book ever. Yes, stating this makes me feel like a dinosaur. I had no idea Patterson worked at J Walter Thompson. And was an executive there. He also produced some of the most iconic tag lines and creative concepts of all time! From this, I took away much. In addition to this one, I am adding two other books to my reading list: One by him and a book he gifts to others.

Five Principles of Parenting by Dr. Aliza Pressman — I have a 23-year-old son. Yet, parenting today and all the wise people and new learnings out there are still a benefit to me when I’m parenting my 11-year-old daughter. This book is a true treasure trove of wisdom.

Eruption by Michael Crichton and James Patterson — Wowsa. There were many unexpected turns and twists. Also, mind blown regarding new learnings on the science of volcanoes and other things. A must read y’all.

This Summer Will Be Different by Carley Fortune — This is one of the top easy-to-read and escape-into books of the summer.

Need More Insights on These Books?

Want to share why you read and what your favorites are? I’m happy to have a call or Teams chat. Or leave a comment here. Summer reading and time away from work are so important for the soul, don’t you think?

Of course, if we can help you with your marketing and branding needs, book discussion or not, email, call or text us.

Here on the Porch, we create a lot of specialized content for our clients. Websites, social media, newsletters, videos and the like. As their marketing partner, we operate as an extension of their marketing department. We think through their branding, their voice, their business goals and more to make sure that their content is right — every single day. In other words, we work hard to make it rock! And we love what we do.

Our clients trust us to use our expertise to help them grow their businesses. They know that a smart business owner doesn’t try to do everything themselves — instead they surround themselves with other experts who can help them achieve their goals.

How Can You Best Utilize Your Marketing Partner to Make Your Content Rock?

Say you’re a business owner who doesn’t know how to — and honestly doesn’t have the time to — create your own marketing. So you do the smart thing and hire a marketing partner to help grow your business. First, realize that your marketing partner is an expert at creating smart, on-target content for your business and is also in it for the long haul like you are. They want you to succeed.

Helpful Tips for Businesses Utilizing a Marketing Partner

1. Remember: You are not your audience. What is spoken and written internally in your company, doesn’t necessarily make sense to your client or customer. Trust your marketing partner’s recommendations on brand voice, relevancy of message and content
2. Your time is a valuable asset so use it wisely. Provide big-picture counsel. Spending your valuable time giving big picture direction up front on content initiatives vs. spending your time editing every post, is time well-spent. Let your marketing partner help you focus on other important parts of running your business by taking the daily detail of marketing content off your plate.
3. Digital content lasts nanoseconds. Today’s post is forgotten by tomorrow and replaced with another one. This process builds your brand’s personality over time. Each social media post is not precious, it is simply the next stepping stone on your brand’s path.
4. Trust your content creators. The copywriters and designers on your marketing partner’s team do this day-in and day-out for multiple clients. They are experts. They know your channels better than you do and are creating content using best practices for their industry. Just like you use best practices in your industry.
5. Work ON your business, not IN your business. You can’t be everywhere at once. Surrounding yourself with experts who know how to do things that you don’t know how to do is the smart move. Marketing, copywriting, and design professionals on your marketing partner team all have expertise and knowledge that can help you grow your business in ways you couldn’t have imagined. Let them do their job, so that you can do yours better.

Our Overall Advice? Trust Your Partners.

Digital content creation is a marathon with no finish line. It is a day-in and day-out process that builds your brand, and your audience, over time. Digital content like social media, blog posts, newsletters, and websites are crafted with your audience in mind. And they’re crafted to build your brand long-term. So don’t over-think every single post. Don’t over-edit every single piece of content. Whether it’s social media, blogging, email marketing, video scripting or any piece of your digital content universe, it all works together to build your brand and make your business a success in the eyes of your audience and potential customers. 

On the Porch, May is “grad …” month. Believe it or not, it’s not just graduates and graduating. “Grad” definitely has to do with branding and marketing. Overall, it’s about great celebrations for our Porch team, family and clients.

Grad Is For Graduation Graduates

We have two kiddos graduating from kindergarten. Rock on, twins! And one team mate has an accomplished high school graduate going on to do great things in business school and in golf. Our intern, Lillian, is planning to be an August MBA grad. Plus, I have a college graduate — go on with your bad self, son. I couldn’t be prouder.

Grades Start With Grad

All those with school age children feel me here. That final grade card is coming to a mailbox near you. We see how hard you worked! And, oh yeah, the standardized test results. How’d we all do on those AP tests and finals? Whew! What a feeling! (It’s over. At least for now.)

Gradual Branding and Marketing Changes

It’s rad to be grad! Gradual, that is. Taking a measured approach on marketing pays off. Our clients are embracing incremental changes in strategy and tactics this year. This deliberate and consistent path to progress allows our clients’ brands and teams to experience sustainable enhancement. It is a more stable approach to marketing resulting in visible, continuous improvement. Slow and steady wins the race I always say.

Grad … okay … GraTitude, But It Works!

We are so grateful for our team, clients and advocates, here at the Porch. Amidst all the grad chaos that May brings, we are celebrating those who value that we continue to do what we love, with those we love, for those we love, while taking care of our loves. May was something else and we enjoyed every chaotic moment of it. Congrats Grads!

Have you created a unified brand voice for your company? If so, kudos to you. Have you done an audit to make sure you are communicating it consistently across all internal and external channels? Your brand voice matters. In your business category, and to your customers and future customers, brand voice sits at the core of your relationships. It fosters connection, community and confidence in a brand.

What Is Your Company’s Brand Voice?

Your brand voice is the tone in which your business speaks to its audience. It’s the unique personality behind a business. Have you defined that for your company? You can get started on that process by asking yourself a few questions.

• What are the four or five adjectives that are unique to your company’s voice?
• What human traits set your brand apart?
• What other brands inside and outside your industry do you admire?
• Why did your clients and customers choose your services or products over others?

How to bring a brand voice to life and maintain it across all channels

Strong brands use their voice wisely. They include these elements in their branding and marketing toolbox when they are maintaining their brand voice across all their marketing channels.

• Brand Vision: A clear and concise articulation of the brand’s purpose, mission and values. A strong brand vision can guide a brand in everything they do, and customers recognize this. It helps guide a brands activities, messaging, associations, partnerships and all marketing efforts.
• Target Audience: A detailed understanding your target audience, including your demographics, interests and pain points can really help a brand focus their efforts efficiently and effectively to grow a brand with people who are active, engaged and already predisposed to your brand’s message.
• A Message Map: The core messages that the brand wants to convey to its audience. For the most effective branding and marketing, brands use a message map to make sure they are hitting all the most effective benefit points that their business is trying to convey.
• Tone Of Voice: This is consistent and appropriate tone of voice that aligns with the brand’s personality. The tone can be like a parent, a trusted friend, or even a peer. Maintaining consistency here means customers can recognize your brand even without your logo or name just by how the brand talks.
• Messaging Guidelines: Specific guidance on how to express the brand’s messages in a consistent and engaging manner, whether that’s in ads, social media, print materials, broadcast, or editorial.

Strong Brands Build Business

Front Porch Marketing specialized in helping brands and companies create and maintain strong brand voice to build business and ultimately, the bottom line. Let us know if we can help your business grow with clear, concise brand voice.

This is anniversary number 13 and it is sweet and humbling. And I am forever grateful for our team, clients and advocates.

13 is a lucky number.

It represents fearlessness. And, although at times fearlessness is hard amidst all that is going on with our business, clients, family, and in the world, for our business and me it is a guidepost.

Today I’m sharing 13 branding and marketing truths that still ring true, to celebrate our 13^th year of doing what we love.

1. Branding – Start-ups and small to midsize businesses who have defined and live their brand architecture achieve their business goals.
2. Conviction – Successful businesses and business leaders articulate their brand. They know it stands for a specific and meaningful promise. These business leaders champion it internally as well.
3. Consistency – Our clients deliver on their brand at every point of contact, internally and externally. They understand if they don’t it will dilute the competency of the organization.
4. Connection – The relevancy and persuasiveness of a brand must be realized by the business’ target. Emotional connections make target audiences more predisposed to your company and its products or services.
5. Knowing you are not your customer.
6. Yet, knowing who your key client or customer targets are key.
7. Defining and monitoring the competitive landscape.
8. Creating and integrating key messages into all communications.
9. Being grateful for your relationships. Give back to those who support you. Encouraging them and providing help to them professionally or their businesses along the way.
10. Networking – This doesn’t have to be large groups, weekly or monthly meetings. But those help. Always be open to meeting new people and trying to help or connect with them.
11. Email marketing is the bomb. Don’t underestimate its power.
12. Having and trusting strong account managers, creative directors and content specialists. They make magic happen.
13. Work with people who you love, for those you love, creating and executing work you love, whilst taking care of your loves.

LinkedIn continues to be a powerful sales and marketing tool. With other social networks manipulating algorithms, LinkedIn ranks in the top two where organic social media marketing is still effective.

And the user demographics for LinkedIn are a proof point for brands and business leaders to utilize this tool now to engage their audience and grow their business.

What Works on LinkedIn

Strategy and other things are critical to maximize results for brands and personal pages on LinkedIn.

• Provide value. Heavy, brand only content isn’t effective. Audiences want value. Be engaging. Tell stories. Share advice. Use testimonials. Give perspective on industry trends. Be a storyteller. Share what your team is passionate about at work and personally.
• Posting cadence. Have a content calendar and be committed to posting frequency.
• Message and visual consistency. Make sure you are following your message map, content buckets, brand style guide and visual guidelines.
• Encourage team members to interact with your brand page. As we always say, you can’t market externally if your team isn’t educated and engaged internally. Turn each team member into a brand champion. Provide them with the knowledge on how they can market the brand. Make sure content shared on LinkedIn is engaging to them. They should want to like and share the brand’s posts.

Where to Start On LinkedIn

At a minimum, business leaders on LinkedIn should:

• Have an updated headshot.
• Upload a branded timeline cover.
• Log into LinkedIn three times a week.
• Like team members’ and brand’s post.
• Accept relevant and meaningful connections.
• Reach out and ask for connections to team members, clients and other contacts you meet at conferences, conventions, etc.
• Monitor competition’s brand pages to get a snapshot of the competitive landscape.

Interested in assistance utilizing LinkedIn for your business? For you as a business leader? The time is now. Front Porch Marketing is here to help you succeed on this important business platform.